HP EliteBook 745 G2 HP Notebook PC and EliteBook 755 G2 Notebook PC - Maintenance and Service Guide

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Table Of Contents

Product description
External component identification
- Display
- Top
- Front
- Left
- Right
- Bottom
- Labels
Illustrated parts catalog
- Computer major components
- Display assembly subcomponents
  - HP EliteBook 745 models
  - HP EliteBook 755 models
- Mass storage devices
- Plastics Kit
- Miscellaneous parts
- Sequential part number listing
Removal and replacement procedures preliminary requirements
- Tools required
- Service considerations
- Grounding guidelines
  - Electrostatic discharge damage
    - Packaging and transporting guidelines
      - Workstation guidelines
        Equipment guidelines
Removal and replacement procedures for Customer Self-Repair parts
- Component replacement procedures
Removal and replacement procedures for Authorized Service Provider parts
- Component replacement procedures
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10
- Using Computer Setup
Computer Setup (BIOS) and MultiBoot in Windows 8.1
- Using Computer Setup
- Using MultiBoot
  - About the boot device order
  - Choosing MultiBoot preferences
Computer Setup (BIOS) and MultiBoot in Windows 7
- Using Computer Setup
- Using MultiBoot
  - About the boot device order
  - Choosing MultiBoot preferences
Using Setup Utility (BIOS) in Ubuntu
- Starting Setup Utility
- Using Setup Utility
Using HP PC Hardware Diagnostics (UEFI)
- Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
Backup and recovery in Windows 10
- Creating recovery media and backups
  - Creating HP Recovery media (select products only)
- Using Windows tools
- Restore and recovery
  - Recovering using HP Recovery Manager
Backup and recovery in Windows 8.1
- Backing up your information
- Performing a system recovery
Backup and recovery in Windows 7
- Creating recovery media and backups
- Performing a system recovery
Backing up, restoring, and recovering in Ubuntu
- Creating a restore image
- Backing up your data files
- Restoring your data files
Specifications
- Computer specifications–HP EliteBook 745 models
- Computer specifications–HP EliteBook 755 models
- 35.6 cm (14.0 in) HD SVA display specifications
- 35.6 cm (14.0 in) HD+ SVA display specifications
- 35.6 cm (14.0 in) FHD, UWVA display specifications
- 39.6 cm (15.6 in) HD SVA display specifications
- 39.6 cm (15.6 in) FHD SVA display specifications
- Hard drive specifications
- Solid-state drive specifications
Statement of Volatility
- Non-volatile memory usage
- Questions and answers
- Using HP Sure Start (select models only)
Power cord set requirements
- Requirements for all countries
- Requirements for specific countries and regions
Recycling
Index

Spare part

number

CSR

ag

Description

777325-001 N Display assembly, 14 in, FHD, for use in HP EliteBook 745 models

777326-001 N Webcam module

777834-001 C

Raw display panel, 15.6 in (39.6 cm) HD AG SVA 45% CG 200 nits (cd/m

) eDP 1.2 at (1366x768) for use

in HP EliteBook 755 models

777835-001 C

Raw display panel, 15.6 in (39.6 cm) FHD AG SVA 60% CG 300 nits (cd/m

) eDP 1.2 slim (1920x1080) for

use in HP EliteBook 755 models

779682-001 N Display enclosure for use in HP EliteBook 745 models

779683-001 N Top cover for use only on HP EliteBook 745 models (includes TouchPad)

779684-001 N Internal base enclosure for use only on HP EliteBook 745 models (includes RJ-45 door with spring)

779686-001 N Display enclosure for use in HP EliteBook 755 models

779687-001 N Top cover for use only on HP EliteBook 755 models (includes TouchPad)

779688-001 C Internal base enclosure for use only on HP EliteBook 755 models (includes RJ-45 door with spring)

780080-001 N Antennas (WLAN, WWAN) for use only on HP EliteBook 745 models

780081-001 N Antennas (WLAN, WWAN) for use only on HP EliteBook 755 models

793116-001 B HP lt4211 LTE/EV-DO/HSPA+ 4G Mobile Broadband Module

797431-001 N Top cover for use only on HP EliteBook 755 models (includes TouchPad)

797437-001 N Top cover for use only on HP EliteBook 745 models (includes TouchPad)

798538-001 A Solid-state drive, 2.5 in, 180 GB, SATA III, supporting Opal 2.0 (includes hard drive bracket and screws)

802539-001 C Card reader board for use in HP EliteBook 745 models (Gold)

802540-001 C Card reader board for use in HP EliteBook 755 models (Gold)

802541-001 N System board with AMD A6-7050B G2 processor for use in computer models without the Windows 8.1 or

Windows 10 operating system (Gold)

802541-0C1 N System board with AMD A6-7050B G2 processor for use in computer models without the Windows 8.1 or

Windows 10 operating system (Gold Conversion Kit)

802541-501 N System board with AMD A6-7050B G2 processor for use with the Windows 8.1 Standard or Windows 10

Home operating system (Gold)

802541-5C1 N System board with AMD A6-7050B G2 processor for use with the Windows 8.1 Standard or Windows 10

Home operating system (Gold Conversion Kit)

802541-601 N System board with AMD A6-7050B G2 processor for use with the Windows 8.1 Professional or Windows

10 Professional operating system (Gold)

802541-6C1 N System board with AMD A6-7050B G2 processor for use with the Windows 8.1 Professional or Windows

10 Professional operating system (Gold Conversion Kit)

802542-001 N System board with AMD A8-7150B G2 processor for use with computer models without the Windows 8.1

or Windows 10 operating system (Gold)

802542-0C1 N System board with AMD A8-7150B G2 processor for use with computer models without the Windows 8.1

or Windows 10 operating system (Gold Conversion Kit)

802542-501 N System board with AMD A8-7150B G2 processor for use with the Windows 8.1 Standard or Windows 10

Home operating system (Gold)

38 Chapter 3 Illustrated parts catalog