HP EliteBook 745 G2 HP Notebook PC and EliteBook 755 G2 Notebook PC - Maintenance and Service Guide
Table Of Contents
- Product description
- External component identification
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for Customer Self-Repair parts
- Removal and replacement procedures for Authorized Service Provider parts
- Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10
- Computer Setup (BIOS) and MultiBoot in Windows 8.1
- Computer Setup (BIOS) and MultiBoot in Windows 7
- Using Setup Utility (BIOS) in Ubuntu
- Using HP PC Hardware Diagnostics (UEFI)
- Backup and recovery in Windows 10
- Backup and recovery in Windows 8.1
- Backup and recovery in Windows 7
- Backing up, restoring, and recovering in Ubuntu
- Specifications
- Computer specifications–HP EliteBook 745 models
- Computer specifications–HP EliteBook 755 models
- 35.6 cm (14.0 in) HD SVA display specifications
- 35.6 cm (14.0 in) HD+ SVA display specifications
- 35.6 cm (14.0 in) FHD, UWVA display specifications
- 39.6 cm (15.6 in) HD SVA display specifications
- 39.6 cm (15.6 in) FHD SVA display specifications
- Hard drive specifications
- Solid-state drive specifications
- Statement of Volatility
- Power cord set requirements
- Recycling
- Index

5 Removal and replacement procedures for
Customer Self-Repair parts
CAUTION: The Customer Self-Repair program is not available in all locations. Installing a part not supported
by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer
Self-Repair is supported in your location.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Component replacement procedures
NOTE: Please read and follow the procedures described here to access and replace Customer Self-Repair
parts successfully.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service label at the bottom of your computer. See Labels on page 17 for details.
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There are as many as 15 screws that must be removed, replaced, and/or loosened when servicing
the Customer Self-Repair parts. Make special note of each screw size and location during removal and
replacement.
Service door
Description Spare part number
Service door for use only on HP EliteBook 745 models 768793-001
Service door for use only on HP EliteBook 755 models 773962-001
Before removing the service door, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the service door:
1. Slide the service door release latch (1), remove the screw (if the optional screw is being used) (2), and
then slide the release latch again (3) to release the service door.
NOTE: If you do not want to use the optional screw, you can store it inside the service door.
Component replacement procedures 45










