HP EliteBook 745 G2 HP Notebook PC and EliteBook 755 G2 Notebook PC - Maintenance and Service Guide

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Table Of Contents

Product description
External component identification
- Display
- Top
- Front
- Left
- Right
- Bottom
- Labels
Illustrated parts catalog
- Computer major components
- Display assembly subcomponents
  - HP EliteBook 745 models
  - HP EliteBook 755 models
- Mass storage devices
- Plastics Kit
- Miscellaneous parts
- Sequential part number listing
Removal and replacement procedures preliminary requirements
- Tools required
- Service considerations
- Grounding guidelines
  - Electrostatic discharge damage
    - Packaging and transporting guidelines
      - Workstation guidelines
        Equipment guidelines
Removal and replacement procedures for Customer Self-Repair parts
- Component replacement procedures
Removal and replacement procedures for Authorized Service Provider parts
- Component replacement procedures
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10
- Using Computer Setup
Computer Setup (BIOS) and MultiBoot in Windows 8.1
- Using Computer Setup
- Using MultiBoot
  - About the boot device order
  - Choosing MultiBoot preferences
Computer Setup (BIOS) and MultiBoot in Windows 7
- Using Computer Setup
- Using MultiBoot
  - About the boot device order
  - Choosing MultiBoot preferences
Using Setup Utility (BIOS) in Ubuntu
- Starting Setup Utility
- Using Setup Utility
Using HP PC Hardware Diagnostics (UEFI)
- Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
Backup and recovery in Windows 10
- Creating recovery media and backups
  - Creating HP Recovery media (select products only)
- Using Windows tools
- Restore and recovery
  - Recovering using HP Recovery Manager
Backup and recovery in Windows 8.1
- Backing up your information
- Performing a system recovery
Backup and recovery in Windows 7
- Creating recovery media and backups
- Performing a system recovery
Backing up, restoring, and recovering in Ubuntu
- Creating a restore image
- Backing up your data files
- Restoring your data files
Specifications
- Computer specifications–HP EliteBook 745 models
- Computer specifications–HP EliteBook 755 models
- 35.6 cm (14.0 in) HD SVA display specifications
- 35.6 cm (14.0 in) HD+ SVA display specifications
- 35.6 cm (14.0 in) FHD, UWVA display specifications
- 39.6 cm (15.6 in) HD SVA display specifications
- 39.6 cm (15.6 in) FHD SVA display specifications
- Hard drive specifications
- Solid-state drive specifications
Statement of Volatility
- Non-volatile memory usage
- Questions and answers
- Using HP Sure Start (select models only)
Power cord set requirements
- Requirements for all countries
- Requirements for specific countries and regions
Recycling
Index

VGA/USB board

Description Spare part number

VGA/USB board for use in HP EliteBook 745 models 768792-001

VGA/USB board for use in HP EliteBook 755 models 773961-001

Before removing the VGA/USB board, follow these steps:

1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the following components:

a. Service door (see Service door on page 45)

b. Battery (see Battery on page 47)

c. Fan (see Fan on page 71)

d. Keyboard (see Keyboard on page 56)

e. Base enclosure (see Internal base enclosure on page 65)

Remove the VGA/USB board:

Removing the VGA/USB board for HP EliteBook 745 models

1. Disconnect the cable from the VGA/USB board (1).

2. Remove the two Phillips PM2.0×5.0 screws (2) that secure the VGA/USB board to the top cover.

74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts