HP EliteBook 745 G2 HP Notebook PC and EliteBook 755 G2 Notebook PC - Maintenance and Service Guide

ManualsBrandsHP ManualsDesktopsHP EliteBook 745 G2 Notebook PC (ENERGY STAR)

100

Table Of Contents

Product description
External component identification
- Display
- Top
- Front
- Left
- Right
- Bottom
- Labels
Illustrated parts catalog
- Computer major components
- Display assembly subcomponents
  - HP EliteBook 745 models
  - HP EliteBook 755 models
- Mass storage devices
- Plastics Kit
- Miscellaneous parts
- Sequential part number listing
Removal and replacement procedures preliminary requirements
- Tools required
- Service considerations
- Grounding guidelines
  - Electrostatic discharge damage
    - Packaging and transporting guidelines
      - Workstation guidelines
        Equipment guidelines
Removal and replacement procedures for Customer Self-Repair parts
- Component replacement procedures
Removal and replacement procedures for Authorized Service Provider parts
- Component replacement procedures
Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10
- Using Computer Setup
Computer Setup (BIOS) and MultiBoot in Windows 8.1
- Using Computer Setup
- Using MultiBoot
  - About the boot device order
  - Choosing MultiBoot preferences
Computer Setup (BIOS) and MultiBoot in Windows 7
- Using Computer Setup
- Using MultiBoot
  - About the boot device order
  - Choosing MultiBoot preferences
Using Setup Utility (BIOS) in Ubuntu
- Starting Setup Utility
- Using Setup Utility
Using HP PC Hardware Diagnostics (UEFI)
- Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
Backup and recovery in Windows 10
- Creating recovery media and backups
  - Creating HP Recovery media (select products only)
- Using Windows tools
- Restore and recovery
  - Recovering using HP Recovery Manager
Backup and recovery in Windows 8.1
- Backing up your information
- Performing a system recovery
Backup and recovery in Windows 7
- Creating recovery media and backups
- Performing a system recovery
Backing up, restoring, and recovering in Ubuntu
- Creating a restore image
- Backing up your data files
- Restoring your data files
Specifications
- Computer specifications–HP EliteBook 745 models
- Computer specifications–HP EliteBook 755 models
- 35.6 cm (14.0 in) HD SVA display specifications
- 35.6 cm (14.0 in) HD+ SVA display specifications
- 35.6 cm (14.0 in) FHD, UWVA display specifications
- 39.6 cm (15.6 in) HD SVA display specifications
- 39.6 cm (15.6 in) FHD SVA display specifications
- Hard drive specifications
- Solid-state drive specifications
Statement of Volatility
- Non-volatile memory usage
- Questions and answers
- Using HP Sure Start (select models only)
Power cord set requirements
- Requirements for all countries
- Requirements for specific countries and regions
Recycling
Index

System board

NOTE: The system board spare part kit includes replacement thermal material.

IMPORTANT: For system board replacement on computers with serial numbers xxx501xxxx and below, you

must use a conversion kit (see product description for “(Gold Conversion Kit)”). For computers with serial

numbers xxx502xxxx and above, use the standard spare kit (see product description for “(Gold)”).

Description Spare part number

System board (includes replacement thermal material):

For use on models with AMD A6-7050B G2 processor for use with models without the Windows 8.1 or

Windows 10 operating system

768794-001

For use on models with AMD A6-7050B G2 processor for use with models with the Windows 8.1 Standard

or Windows 10 Home operating system

768794-501

For use on models with AMD A6-7050B G2 processor for use with models with the Windows 8.1

Professional or Windows 10 Professional operating system

768794-601

For use on models with AMD A6-7050B G2 processor for use with the Windows 8.1 Professional or

Windows 10 Professional operating system (Gold)

802541-601

For use on models with AMD A6-7050B G2 processor for use with the Windows 8.1 Standard or Windows

10 Home operating system (Gold)

802541-501

For use on models with AMD A6-7050B G2 processor for use with models without the Windows 8.1 or

Windows 10 operating system (Gold)

802541-001

For use on models with AMD A8-7150B G2 processor for use with models without the Windows 8.1 or

Windows 10 operating system

768795-001

For use on models with AMD A8-7150B G2 processor for use with models with the Windows 8.1 Standard

or Windows 10 Home operating system

768795-501

For use on models with AMD A8-7150B G2 processor for use with models with the Windows 8.1

Professional or Windows 10 Professional operating system

768795-601

For use on models with AMD A8-7150B G2 processor for use with the Windows 8.1 Professional or

Windows 10 Professional operating system (Gold)

802542-601

For use on models with AMD A8-7150B G2 processor for use with the Windows 8.1 Standard or Windows

10 Home operating system (Gold)

802542-501

For use on models with AMD A8-7150B G2 processor for use with models without the Windows 8.1 or

Windows 10 operating system (Gold)

802542-001

For use on models with AMD A10-7350B G2 processor for use with models without the Windows 8.1 or

Windows 10 operating system

768801-001

For use on models with AMD A10-7350B G2 processor for use with models with the Windows 8.1

Standard or Windows 10 Home operating system

768801-501

For use on models with AMD A10-7350B G2 processor for use with models with the Windows 8.1

Professional or Windows 10 Professional operating system

768801-601

For use on models with AMD A10-7350B G2 processor for use with the Windows 8.1 Professional or

Windows 10 Professional operating system (Gold)

802543-601

For use on models with AMD A10-7350B G2 processor for use with the Windows 8.1 Standard or

Windows 10 Home operating system (Gold)

802543-501

For use on models with AMD A10-7350B G2 processor for use with models without the Windows 8.1 or

Windows 10 operating system (Gold)

802543-001

82 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts