User Guide - Windows 7

Creating recovery media ................................................................................... 69
Backing up your information .............................................................................................. 69
Performing a system recovery ............................................................................................................ 70
Using the Windows recovery tools ..................................................................................... 70
Using f11 recovery tools (select models only) ................................................................... 71
Using Windows 7 operating system media ........................................................................ 71
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 73
Using Computer Setup ....................................................................................................................... 73
Starting Computer Setup ................................................................................................... 73
Navigating and selecting in Computer Setup ..................................................................... 73
Restoring factory settings in Computer Setup ................................................................... 74
Updating the BIOS ............................................................................................................. 75
Determining the BIOS version ........................................................................... 75
Downloading a BIOS update ............................................................................. 75
Using MultiBoot .................................................................................................................................. 76
About the boot device order ............................................................................................... 76
Choosing MultiBoot preferences ........................................................................................ 76
Setting a new boot order in Computer Setup .................................................... 76
Dynamically choosing a boot device using the f9 prompt ................................. 77
Setting a MultiBoot Express prompt .................................................................. 77
Entering MultiBoot Express preferences ........................................................... 77
Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 78
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 78
13 Support ......................................................................................................................................................... 79
Contacting support ............................................................................................................................. 79
Labels ................................................................................................................................................. 80
14 Specifications ................................................................................................................................................ 81
Input power ......................................................................................................................................... 81
Operating environment ....................................................................................................................... 81
Appendix A Traveling with or shipping your computer ....................................................................................... 82
Appendix B Troubleshooting .............................................................................................................................. 83
Troubleshooting resources ................................................................................................................. 83
Resolving issues ................................................................................................................................ 83
The computer is unable to start up .................................................................................... 83
The computer screen is blank ............................................................................................ 83
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