Maintenance and Service Guide

display panel 1
Ethernet 2
external media cards 3
graphics 1
hard drives 2
keyboard 3
memory module 1
microphone 2
mini card 2
operating system 4
optical drives 2
pointing devices 3
ports 3
power requirements 3
processors 1
product name 1
security 4
serviceability 5
webcam 2
wireless 2
product name 1
product name and number,
computer 17
R
recover
options 111
recovery 103, 115
discs 110, 112
HP Recovery Manager 111
media 112
starting 112
supported discs 110
system 111
USB ash drive 112
using HP Recovery media 110
recovery media
creating 109
creating using HP Recovery
Manager 110
recovery media, creating 104
recovery media, using for restore
107
recovery partition 102, 107
removing 114
recovery tools 104
recovery tools, Windows 106
recovery, system 106
refresh 103
regulatory information
regulatory label 17
wireless certication labels 17
removal/replacement
preliminaries 28
procedures, Authorized Service
Provider 50
procedures, Customer Self-
Repair 33
removing personal data from volatile
system memory
123
reset 103
computer 117
steps 117
restoring the hard drive 102, 107
RJ-45 (network) jack, identifying 6
RJ-45 (network) lights, identifying
6
RTC battery
removal 68
spare part number 21, 68
S
Screw Kit, spare part number 27
security cable slot, identifying 6
security, product description 4
serial number 17
serial number, computer 17
service considerations 28
service door
spare part number 22, 35
service labels, locating 17
serviceability, product description 5
setup utility
navigating and selecting 80, 85,
91
restoring factory settings 81,
86, 92
SIM card
inserting 18
SIM connector, identifying 16
slots
security cable 6
solid-state drive
removal 44
spare part number 44
spare part numbers 21, 25
specications 122
speaker assembly
removal 69
spare part number 20, 69
speakers, identifying 13
specications
computer 119
display 120
hard drive 121
solid-state drive 122
Startup Repair, using 106
static-shielding materials 32
supported discs, recovery 110
Sure Start
using 84, 90, 95
system board
removal 65
spare part numbers 20, 65
system memory, removing personal
data from volatile 123
system recovery 111
system restore point
creating 110
system restore point, creating 109
T
thermal material, replacement 72
tools required 28
top cover
removal 50
spare part number 20, 50
TouchPad
buttons 10
TouchPad light, identifying 11
TouchPad zone
identifying 10
TPM settings 94
transporting guidelines 31
traveling with the computer 17
U
Ubuntu
remove everything and reinstall
option 117
USB 2.0 charging (powered) port,
identifying 7
USB 3.0 port 6
USB legacy support 80, 85, 91, 96
USB ports, identifying 6
136 Index