User Guide - Windows 7

The process of burning an optional external optical drive disc does not begin, or it
stops before completion
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Be sure that all other programs are closed.
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Turn o Sleep mode.
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Be sure that you are using the right kind of disc for your drive.
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Be sure that the disc is inserted properly.
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Select a slower write speed and try again.
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If you are copying a disc, save the information on the source disc to your hard drive before trying to burn
the contents to a new disc, and then burn from your hard drive.
86 Appendix B Troubleshooting