Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
A “Cartridge is low” or “Cartridge is very low” message displays
on the printer control panel
Cartridge is low: The printer indicates when a cartridge level is low. Actual cartridge life remaining may vary.
Consider having a replacement available to install when print quality is no longer acceptable. The cartridge
does not need to be replaced now.
Cartridge is very low: The printer indicates when the cartridge level is very low. Actual cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The cartridge does not need to be replaced now unless the print quality is no longer acceptable.
Once an HP cartridge has reached Very Low, HP’s Premium Protection Warranty on that cartridge has ended.
NOTE: This printer is not designed to use continuous ink systems. To resume printing, remove continuous
ink system and install genuine HP (or compatible) cartridges.
NOTE: This printer is designed for ink cartridges to be used until they are empty. Relling cartridges prior to
depletion may cause your printer to fail. If this happens, insert a new cartridge (either genuine HP or
compatible) to continue printing.
Change the “Very Low” settings
You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-
establish these settings when you install a new cartridge.
1. From the Home screen on the product control panel, scroll to and select Supplies.
2. Open the following menus:
●
Manage Supplies
●
Supply Settings
●
Black Cartridge or Color Cartridges
●
Very Low Settings
3. Select one of the following options:
●
Select the Stop option to set the printer to stop printing when the cartridge reaches the Very Low
threshold.
●
Select the Prompt to continue option to set the printer to stop printing when the cartridge reaches
the Very Low threshold. You can acknowledge the prompt or replace the cartridge to resume
printing.
●
Select the Continue option to set the printer to alert you that the cartridge is very low, and to
continue printing beyond the Very Low setting without interaction. This can result in
unsatisfactory print quality.
For products with fax capability
When the printer is set to the Stop or Prompt to continue option, there is some risk that faxes will not print
when the printer resumes printing. This can occur if the printer has received more faxes than the memory can
hold while the printer is waiting.
ENWW A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel 99