Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
general conguration
HP Embedded Web Server 76
H
hard disks
encrypted 88
hard drive
part number 42
Help button
locating 5
help, control panel 97
Hi-Speed USB 2.0 printing port
locating 4
Home button
locating 5
HP Customer Care 96
HP Embedded Web Server
changing network settings 83
changing printer name 83
general conguration 76
HP Web Services 78
information pages 75
network settings 78
opening 83
other links list 80
print settings 77
security settings 78
troubleshooting tools 77
HP Embedded Web Server (EWS)
features 74
network connection 74
HP ePrint 67
HP ePrint software 68
HP Utility 81
HP Utility for Mac
Bonjour 81
features 81
HP Utility, OS X 81
HP Web Jetadmin 92
HP Web Services
enabling 78
I
information pages
HP Embedded Web Server 75
ink-collection unit
jams 121
locating 3
input tray
loading 18
interface ports
locating 4
Internet Explorer, versions supported
HP Embedded Web Server 74
IP Security 88
IPsec 88
IPv4 address 84
IPv6 address 84
J
jams
3x500-sheet feeder 118
auto-navigation 108
causes of 108
ink-collection unit 121
locations 107
output bin, clearing 124
paper path, clearing 109
Jetadmin, HP Web 92
jobs, stored
creating (Windows) 62
deleting 65
Mac settings 64
printing 64
K
keypad
locating 2
L
labels
printing on 38
LAN port
locating 4
left door
jams, clearing 109
loading
paper in 3 x 500-sheet paper
feeder 31
loading paper
input tray 18
local area network (LAN)
locating 4
lock
formatter 88
M
Mac driver settings
Job Storage 64
managing network 83
manual duplex
Mac 59
Windows 56
memory
included 7
mobile printing
Android devices 69
mobile printing, software
supported 10
multiple pages per sheet
printing (Mac) 60
printing (Windows) 57
N
Near Field Communication printing
66
Netscape Navigator, versions
supported
HP embedded Web Server 74
network
printer name, changing 83
settings, changing 83
settings, viewing 83
network duplex settings, changing
85
network link speed settings,
changing 85
network settings
HP Embedded Web Server 78
networks
default gateway 84
HP Web Jetadmin 92
IPv4 address 84
IPv6 address 84
subnet mask 84
supported 7
NFC accessory
part number 42
NFC printing 66
O
on/o button
locating 2
online help, control panel 97
online support 96
operating systems, supported 8
ordering
supplies and accessories 42
OS X
HP Utility 81
140 Index ENWW