Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
Model name
Product number
556dn
G1W46A
556xh
G1W47A
Memory 1.28 GB base memory
NOTE: The base memory is expandable
to 2.0 GB by adding a DIMM memory
module.
Mass storage 4 GB embedded Multi-Media Controller
(eMMC)
Not supported
320 GB HP Secure High-Performance Hard
Disk
Not supported
Security HP Trusted Platform Module for
encrypting all data that passes through
the printer
Optional Optional
Control-panel display and keyboard Color touchscreen control panel
Print Prints 50 pages per minute (ppm) on A4
and 50 ppm on letter-size paper in
Professional mode.
Prints 75 ppm on A4 and 75 ppm on letter-
size paper in General Oice mode
Easy-access USB printing (no computer
required)
Store jobs in the printer memory to print
later or print privately
Supported operating systems
The following information applies to the Printer-Specic Windows PCL 6 and HP print drivers for OS X and to
the in-box software installation CD.
Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3
print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with
optional software when using the full software installer. Download the "HP PCL.6" version 3 print driver, the
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support Web site
for this printer: www.hp.com/support/pagewidecolor556.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from
the Print Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included
in the in-box CD.
1. Go to 123.hp.com.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to hplipopensource.com/hplip-web/index.html.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
8 Chapter 1 Printer overview ENWW