Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
Table 1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software
installer CD for Windows, or the installer
on the Web for OS X)
Notes
Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system.
Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best eort support for
the discontinued Server 2003 operating
system.
Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver
is installed for this operating system as
part of the full software installation.
Windows 8, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Windows 8.1 RT support is provided
through Microsoft IN OS Version 4, 32- bit
driver.
Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver
is installed for this operating system as
part of the basic software installation. The
basic installer installs the driver only.
The full software installer is not supported
for this operating system.
ENWW Printer specications 9