Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index

Paper type Image Orientation Duplex mode Paper size How to load paper
Automatic 2-sided printing
or with Alternative
Letterhead Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, RA4,
B5 (JIS), Ocio (216 x 340)
Face-up
Top edge toward the back
of the printer
123
Prepunched Portrait and landscape 1-sided printing Letter, Legal, Executive,
Statement, Ocio
(8.5 x 13), 3 x 5, 4 x 6, 5 x 7,
5 x 8, A4, A5, A6, RA4, B5
(JIS), B6 (JIS), L (90 x 130
mm), 10 x 15 cm, Ocio
(216 x 340), 16K
195 x 270 mm, 16K
184 x 260 mm, 16K
197 x 273 mm, Japanese
Postcard (Postcard (JIS)),
Double Japan Postcard
Rotated (Double Postcard
(JIS))
Holes toward the back of
the printer
Automatic 2-sided printing
or with Alternative
Letterhead Mode enabled
Letter, Legal, Executive,
Ocio (8.5 x 13), A4, RA4,
B5 (JIS), Ocio (216 x 340)
Holes toward the back of
the printer
ENWW Load paper to Tray 1 (multi-purpose tray) 21










