Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
Table of contents
1 Printer overview ............................................................................................................................................ 1
Printer views .......................................................................................................................................................... 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Interface ports ..................................................................................................................................... 4
Control-panel view .............................................................................................................................. 5
Printer specications ............................................................................................................................................. 7
Technical specications ....................................................................................................................... 7
Supported operating systems ............................................................................................................. 8
Mobile printing solutions .................................................................................................................. 10
Printer dimensions ............................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions ........................................... 15
Operating-environment range .......................................................................................................... 15
Printer hardware setup and software installation .............................................................................................. 16
2 Paper trays ................................................................................................................................................. 17
Load paper to Tray 1 (multi-purpose tray) .......................................................................................................... 18
Introduction ....................................................................................................................................... 18
Tray 1 paper orientation ................................................................................................................... 19
Use alternative letterhead mode ...................................................................................................... 22
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 22
Load paper to Tray 2 ............................................................................................................................................ 23
Introduction ....................................................................................................................................... 23
Tray 2 paper orientation ................................................................................................................... 24
Use alternative letterhead mode ...................................................................................................... 26
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 26
Load paper to Tray 3 ............................................................................................................................................ 27
Introduction ....................................................................................................................................... 27
Tray 3 paper orientation ................................................................................................................... 28
Use alternative letterhead mode ...................................................................................................... 30
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 30
Load paper to the 3 x 500-sheet paper feeder ................................................................................................... 31
ENWW iii