Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
Introduction ....................................................................................................................................... 31
3 x 500-sheet tray paper orientation ............................................................................................... 32
Use alternative letterhead mode ...................................................................................................... 35
Enable Alternative Letterhead Mode by using the printer control-panel menus .......... 35
Load and print envelopes .................................................................................................................................... 36
Introduction ....................................................................................................................................... 36
Print envelopes .................................................................................................................................. 36
Envelope orientation ......................................................................................................................... 36
Load and print labels ........................................................................................................................................... 38
Introduction ....................................................................................................................................... 38
Manually feed labels ......................................................................................................................... 38
Label orientation ............................................................................................................................... 39
3 Supplies, accessories, and parts ................................................................................................................... 41
Order supplies, accessories, and parts ................................................................................................................ 42
Ordering ............................................................................................................................................. 42
Supplies and accessories .................................................................................................................. 42
Customer self-repair parts ................................................................................................................ 43
Replace the cartridges ......................................................................................................................................... 45
Introduction ....................................................................................................................................... 45
Cartridge information ........................................................................................................................ 45
Remove and replace the cartridge .................................................................................................... 47
Replace the ink-collection unit ............................................................................................................................ 50
Introduction ....................................................................................................................................... 50
Remove and replace the ink-collection unit ..................................................................................... 50
4 Print ........................................................................................................................................................... 53
Print tasks (Windows) .......................................................................................................................................... 54
How to print (Windows) ..................................................................................................................... 54
Automatically print on both sides (Windows) ................................................................................... 56
Manually print on both sides (Windows) ........................................................................................... 56
Print multiple pages per sheet (Windows) ........................................................................................ 57
Select the paper type (Windows) ...................................................................................................... 57
Additional print tasks ........................................................................................................................ 58
Print tasks (OS X) ................................................................................................................................................. 59
How to print (OS X) ............................................................................................................................ 59
Automatically print on both sides (OS X) .......................................................................................... 59
Manually print on both sides (OS X) .................................................................................................. 59
Print multiple pages per sheet (OS X) ............................................................................................... 60
Select the paper type (OS X) ............................................................................................................. 60
Additional print tasks ........................................................................................................................ 61
iv ENWW










