Operation Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Restore factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Jam locations
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the left door
- Clear jams in Tray 1 (multipurpose tray)
- Clear jams in Tray 2
- Clear jams in Tray 3
- Clear jams in the 3x500-sheet feeder
- Clear jams in the ink-collection unit area
- Clear jams in the output bin
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check cartridge status
- Clean the printer
- Visually inspect the cartridge
- Check paper and the printing environment
- Adjust color settings (Windows)
- Print and interpret the print quality page
- Calibrate the printer to align the colors
- Try a different print driver
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Index
Manually congure IPv6 TCP/IP parameters from the control panel ............................................... 84
Link speed and duplex settings ........................................................................................................ 85
Printer security features ...................................................................................................................................... 87
Introduction ....................................................................................................................................... 87
Security statements .......................................................................................................................... 87
Assign an administrator password ................................................................................................... 87
IP Security .......................................................................................................................................... 88
Lock the formatter ............................................................................................................................ 88
Encryption support: HP High Performance Secure Hard Disks ........................................................ 88
Energy-conservation settings ............................................................................................................................. 89
Introduction ....................................................................................................................................... 89
Optimize speed or energy usage ...................................................................................................... 89
Set the sleep timer and congure the printer to use 1 watt or less of power ................................. 89
Set the sleep schedule ...................................................................................................................... 90
HP Web Jetadmin ................................................................................................................................................. 92
Software and rmware updates .......................................................................................................................... 93
6 Solve problems ............................................................................................................................................ 95
Customer support ................................................................................................................................................ 96
Control panel help system ................................................................................................................................... 97
Restore factory settings ...................................................................................................................................... 98
Introduction ....................................................................................................................................... 98
Method one: Restore factory settings from the printer control panel ............................................. 98
Method two: Restore factory settings from the HP Embedded Web Server (network-
connected printers only) ................................................................................................................... 98
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ......................... 99
Change the “Very Low” settings ....................................................................................................... 99
For products with fax capability ..................................................................................... 99
Order supplies ................................................................................................................................. 100
Printer does not pick up paper or misfeeds ...................................................................................................... 101
Introduction ..................................................................................................................................... 101
The printer does not pick up paper ................................................................................................. 101
The printer picks up multiple sheets of paper ................................................................................ 103
Clear paper jams ................................................................................................................................................ 107
Introduction ..................................................................................................................................... 107
Jam locations .................................................................................................................................. 107
Auto-navigation for clearing jams .................................................................................................. 108
Experiencing frequent or recurring paper jams? ............................................................................ 108
Clear jams in the left door ............................................................................................................... 109
Clear jams in Tray 1 (multipurpose tray) ........................................................................................ 110
Clear jams in Tray 2 ......................................................................................................................... 114
vi ENWW










