hp pavilion home pc quick start guide
Quick Start Guide
The information in this document is subject to change without notice. ® Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Start Here Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this guide, you can use your computer with confidence. Note: The screens on your computer may not match the screens pictured on these pages.
Inventory Checklist PC Power cord Modem cable Keyboard Transformer (powered speakers only) Speakers The documentation includes: Setup poster This Quick Start Guide Support Guide, containing support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable HP DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure
Connect your keyboard, mouse, monitor, and modem as described in the setup poster. Turn on the computer for the first time and finish the registration process. Then, add a printer or other device, or install any software programs that came on CDs or DVDs included in the computer box (select models only). PS/2 keyboard PS/2 mouse Serial SERIAL Your computer may look different from the one shown here. Component, connector location, type, and number vary by model.
PC Front Your computer may look different from the one shown here. Component, connector location, type, and number vary by model.
Start Here PC Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component.
PC Front Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component.
Start Here Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs.
Internet Click Start, choose All Programs, and then click Easy Internet Sign-up for a simple step-by-step wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC.
Help and Support Start Here HP Desktop Easy Internet Sign-up The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here.
Start Menu Click the Start button to view the Start menu, the entry point to everything on your computer. Look at the following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. Help and Support All Programs Start button Note: The screen on your computer may not match the screen pictured here.
Start Here Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered.
My HP Pavilion PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion.
Start Here All Programs Click Start and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools Hewlett-Packard to find HP drivers and the HP Tour Guide. hp pavilion pc tools All Programs Start button Note: The screen on your computer may not match the screen pictured here.
HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail.
Start Here Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses. The Support Guide contains operating specifications for the PC along with regulatory and safety information.
HP Web Sites Type these Web site addresses into the Address box of your Internet browser, and then press the Enter key on your keyboard to find helpful information from HP online. www.hp.com Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s home and business services. www.hp.com/cposupport/ loc/regional.
® Start Here Microsoft Windows XP Operating System ® For questions about the Microsoft Windows XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting — click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet.
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Introducing the Quick Start Guide .........1 Safety Information ................................................. 1 Using the Quick Start Guide................................... 3 Finding Additional Information ............................... 4 Setting Up the Computer .......................5 Turning On the Computer for the First Time............... 5 Registering with HP ............................................... 6 Getting Help.........................................................
Setting Up and Using the Internet ....... 27 Doing Common Tasks ........................ 43 Introducing the Internet ........................................ 27 What Is the Internet? ....................................... 27 What Is an ISP? .............................................. 28 What Is the World Wide Web? ........................ 28 What Is a URL?............................................... 28 What Is an E-Mail Address? ............................. 29 How Do I Search the Internet? .......
Getting HP Updates for the PC ............63 Informing You of Changes.................................... 63 Using HP Center to Receive Messages from HP....... 63 Starting HP Center .......................................... 64 Turning Off the HP Center Service..................... 64 Re-enabling the HP Center Service .................... 65 Contents Resolving Problems ............................67 Troubleshooting ..................................................
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Introducing the Quick Start Guide This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.
Warning: Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Warning: Do not operate the computer with the cover removed. Warning: The power supply is not user-serviceable. To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable. Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components.
Thank you for purchasing the HP Pavilion home PC. We’ve made it easy for you to start using the PC right away. The setup poster shows you how to connect your computer, and this Quick Start Guide will help you continue from there. Note: Be sure you set up the computer near a telephone This Quick Start Guide will help you learn how to: Turn the computer on and off correctly. Set up an Internet account and connect to the Internet. Adjust the speaker volume. Insert and remove a CD disc.
Finding Additional Information Look in the computer box for printed information that describes important details or updates regarding your model PC. You can find additional information about the PC in the onscreen Help and Support Center, which is on the computer. Just click Start, and then click Help and Support.
Setting Up the Computer After registering, install any software programs that came on CDs or DVDs included in the computer box (select models only). Note: Some programs come preinstalled on the PC. Before installing a program, check to see if it already installed on your system. When you have completed these steps, you may add any printer, scanner, camera, or other peripheral equipment you have for your system.
Your computer may look different from the ones shown here. Registering with HP As part of the initial setup in some countries/regions, you will be prompted to register the computer with HP. It’s important to register so that you can be notified of changes and updates to the HP Pavilion. This information also assists HP Customer Care if you ever need to call for support. We recommend that you register the HP Pavilion at this time.
You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers. Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only). The program runs automatically when you start the computer.
Working in Comfort After assembling the HP Pavilion, but before you begin using the computer, make sure the computer and your work area are properly set up to maintain your comfort and productivity. Refer to “Working in Comfort” in the Help and Support Center for important ergonomic information. Just click Start, Help and Support, My HP Pavilion PC, and then click Working in Comfort.
Basics Using the Computer Introducing the Basics Start Menu Windows Operating System Click the Start button to open the Start menu. Use this menu to: The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. Select programs or documents. Open the Help and Support Center. Start a search. Run a program. Open the Control Panel to view or change settings.
Help and Support To open the Help and Support Center, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Help has information, tours, and tutorials. Help also has troubleshooting tools to assist you. Some computers include a scrolling mouse. Like an ordinary mouse, the scrolling mouse has two buttons on the top. Click the left mouse button to position the cursor or to select an item.
Scroll through a document without having to click the scroll bar on the screen. Use the autoscroll feature to have the document scroll automatically. Skim through a document. The Scroll Feature Click the left mouse button to place the cursor in the document. To scroll toward the beginning of a document, roll the mouse wheel up (away from you). To scroll toward the end of a document, roll the wheel down (toward you).
The Panning Feature Using the Keyboard Use the panning feature when you want to skim through a document. Introduction 1 To use panning, press and hold down the wheel button. The keyboard has an arrangement of standard keys and special buttons. 2 Slowly move the mouse in the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document pans. The illustrations show the location of the keys and buttons.
Arrow keys The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using. The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in a document, or in a game.
Numeric keys Special buttons When the Num Lock LED (light-emitting diode) on the keyboard is on, the numeric keys are the number keys and arithmetic functions found on a basic calculator. When the Num Lock LED on the keyboard is off, the numeric keys are directional keys used during games or to move the cursor. Press the Num Lock key to lock and unlock the numeric key functions. The special buttons are at the top of the keyboard.
Basics Features Note: Your keyboard may not have all the features listed. Your keyboard enables you to: Adjust speaker volume. Mute speaker sound. Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray. Connect to the Internet (if you have an established Internet account). Search for information on the Internet. Customize the buttons to open programs and connect to Internet Web sites. Place the PC into standby to save power.
Buttons The top of the keyboard has a number of special buttons. hp Standby Help HP Print Imaging Software Shopping Sports Finance Connect Note: Some buttons may be labeled differently on your keyboard.
hp Feature Standby Help Description Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears. Opens the Help and Support Center. HP Links to HP Web site. Print Prints documents from most programs. Basics Icon Shopping Sports Finance Connect Goes to popular Web sites. Can be reconfigured to open any site or application.
Icon Feature Description HP Picture Toolkit Or My Photo Center Or Picture It! Opens an imaging software program. Can be reconfigured. Media Controls (cd/dvd/mp3) Operates CD or DVD player: open and close top disc tray, skip tracks, pause, and stop. Volume control (Volume knob or Volume Up and Volume Down buttons) Volume knob: Increases speaker volume when turned clockwise and decreases volume when turned counterclockwise. Can be turned indefinitely, even after maximum sound has been reached.
You can reconfigure the special buttons on the keyboard to open different programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the Buttons tab. 6 Double-click the button you want to change. The button configuration window opens. 9 On the Buttons tab, click Apply.
If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and Audio Devices, if present, and then doubleclick Sounds and Audio Devices to open the Sounds and Audio Devices Properties window. Select the Place volume icon in the taskbar check box. Click Apply, and then click OK. The Volume icon appears in the taskbar. Note: Some applications may result in low volume, even when the volume knob is turned to its maximum position.
Your HP Pavilion home PC comes with one microphone connector in the back of the PC. Your computer may have another microphone connector in the front of the PC under the access door or on the monitor. Only one microphone connector works at a time. The back connector is already set up to work.
8 Select the Alternate Microphone check box. 9 Click Close. 5 Click OK. 6 Adjust the volume of Microphone Balance by dragging the volume control slider. 10 Click X (Close) on the upper-right corner of the Recording Control window. Note: If the volume is now acceptable, proceed directly Adjusting Microphone Volume 7 To make finer adjustments to the sound, click the Advanced button, and then select the Boost check box.
You can turn off the computer without pressing any buttons on the computer chassis. 1 Close any open software programs. To close programs, click X in the upper-right corner of each window. 2 Click Start on the taskbar. 3 Click Turn Off Computer, at the bottom of the menu. 4 Click Turn Off. 5 Turn off the monitor. For information on alternatives to turning off the computer, see the next section “Putting the Computer into Standby and Hibernation Mode.
Standby mode also allows faxes to come through to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so. To manually put the computer in standby: 1 Press the Standby button on the keyboard. The screen goes dark, and the computer goes into standby mode. 2 When you want to use the computer again, press a key on the keyboard, or press the Standby button.
When the computer is in hibernation mode, it saves everything that is in computer memory to the hard disk, turns off the monitor and the hard disk, and then turns itself off. When you turn on the computer, everything (programs, folders, and documents) is restored to the screen. If the computer does not work properly when you wake it from hibernation, restart the computer: Basics Hibernation Mode 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart.
Automatic Standby or Hibernation Mode 6 If you changed the Enable hibernation check box, click Apply. To automatically put the computer into standby or hibernation mode, modify the power management settings: 7 Click the Power Schemes tab to set the timers for standby and/or hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the timers: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present.
Setting Up and Using the Internet Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all countries/regions.) Internet Explorer Web browser. Outlook Express e-mail software program. V.90 modem and modem software (not available in all models). LAN (local area network) card (select models only).
What Is an ISP? What Is the World Wide Web? Internet Service Providers (ISPs) are businesses that give you access to the Internet, and most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service. The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations. These individuals and groups have created millions of Web site pages in support of their activities.
What Is an E-Mail Address? When you use e-mail, your e-mail address identifies the electronic post office box where people can send you electronic mail. E-mail addresses have the form name@domain_name The domain name is usually the name of the ISP or organization, and includes an extension identifying the kind of organization the ISP is. For example, if your name is Jane Jones and XYZ is your ISP, your e-mail address might be JaneJones@xyz.com with the extension .com indicating that XYZ is a business.
The Windows Search feature includes direct access to the Internet Explorer Search. (If the ISP provides the browser, you may not be able to use Internet Explorer to search the Internet.) To begin a search: 1 Click Start on the taskbar. 2 Click Search. 3 Click Search the Internet. (You may have to scroll down in the list to see this option.) 4 Type a word or question into the Search box.
To identify the modem connector, look at the back panel of the computer. The modem looks similar to one of the following illustrations. Telephone Line switch 2 1 Note: Your computer may have only one Modem connector Modem connector To connect the cable between the modem and the telephone line: 1 Plug one end of a modem cable into the Line connector on the back of the computer. This connector is labeled with either Line or a jack symbol.
3 On modems with a Telephone Line switch, make sure the switch is in position 1. Back of PC 2 1 Telephone (optional) Telephone cable (optional) Line Modem cable Setting Up the Network Interface Adapter Wall jack Telephone (optional) 32 HP Pavilion home PC You can also connect a telephone to the other connector on the modem (optional). By connecting a telephone to the modem, you can make regular (voice) telephone calls when you are not using the modem — even if the computer is turned off.
Note: Your computer may not come with a network interface adapter. Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.) RJ-45 port To connect the network interface adapter to the network: 2 Plug the other end of the network cable into a 10BaseT or a 100BaseT port on the network hub. Note: The hub is a device to which all computers on the network are connected. Warning: DO NOT plug the network cable into a telephone jack.
LEDs LEDs 10 LNK — Lit green when connected to a 10BaseT port 100 LNK — Lit green when connected to a 100BaseT port ACT — Lit during network data transfer activity LEDs 100 — Lit green when connected to a 100BaseT port LINK — Lit green with valid network connection 34 HP Pavilion home PC LINK — Lit green with valid network connection ACTIVITY — Lit yellow during network data transfer activity Setting Up Your Internet Account Before you can connect to the Internet, you need to
2 Open Easy Internet Sign-up: Or Signing Up with an ISP Using Easy Internet Sign-up Easy Internet Sign-up helps you sign up for a new Internet account, set up an existing account, or configure Internet access using a LAN (local area network), cable modem, or DSL (Digital Subscriber Line). 1 Connect the telephone line to your modem. Refer to the setup poster and to “Setting Up the Modem” on page 30.
Using ISP-Provided Browser If you have signed up for an ISP that provides the browser, you can open the browser program and connect to the Internet by using either of the following methods: Double-click the ISP-provided icon on the desktop. Or Press the Connect (or Internet) button on the keyboard. Using Any Browser If you signed up for Internet access with an ISP that allows any browser, use Internet Explorer or another Web browser to explore the Internet.
The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP’s home and business services. To go to the HP Web site: 1 Establish a connection to the Internet. 2 Type http://www.hp.com into your Web browser Address box, and press the Enter key on your keyboard.
HP Store: Buy products, supplies, and accessories online for your home, home office, or business. At this site you can find special offers on HP products, locate replacement parts, and get addresses of store and service locations that sell and repair HP products. Viewing Online Manuals Solutions: Find technology tips, educational materials, and ideas you can use at home or at work. You can also register your other HP products. 1 Establish a connection to the Internet.
1 Establish a connection to the Internet. 2 Type http://www.hp.com/cposupport/eschome.html into your Web browser Address box, and press the Enter key on your keyboard. 3 In the Quick Find box, type your product name and number, and then press the Enter key on your keyboard. For example, Pavilion xt865 or Pavilion 7970. The product number is on the lower front of the PC chassis.
Before you can send and receive e-mail, you need: An account with an Internet Service Provider (ISP). Microsoft Internet Explorer (included with your HP Pavilion) or other browser program (usually provided by an ISP). A dial-up modem/telephone connection, or a network adapter connection from your PC to the ISP. Note: If you decide to use a DSL or a cable Internet connection, contact your ISP for any specific software and hardware you may need.
Open the Outlook Express program: 1 Click Start on the taskbar, and select the Outlook Express icon. Note: You can also press the E-Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail button on the toolbar. 3 Type in, or select from an address book, the address of each recipient. 5 Type your message in the New Message window. 6 Click the Send button on the toolbar when you’re finished.
Receiving e-mail messages 1 Start Outlook Express. See instructions above. 2 If necessary, click the Send/Recv tool on the toolbar to have Outlook Express deliver new messages from all listed e-mail accounts. 3 Click the Inbox folder to view the list of incoming messages. Messages not yet read appear in bold on the screen. Note: The messages stay in your Inbox until you delete them or move them to another folder.
Doing Common Tasks Inserting a CD or DVD 1 Make sure the computer is on. There are three basic types of compact disc (CD) drives: CD-ROM drives, which can read audio and data CD discs, CD-RW drives, which can read and record audio and data CD discs, and DVD-ROM drives, which can read DVD discs. Select models have a DVD+R/RW drive, which can read and write CD and DVD discs. Some computers have a combo drive, which combines the functions of a CD-RW and DVD or a CD-RW and DVD+R/RW into one drive.
3 Remove the CD/DVD from its case, holding on to the disc edges only. 4 Gently place the disc in the tray with the label facing up. 5 Close the disc tray by gently pushing the tray into the computer. You can also close the tray by clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Note: For the top drive in the PC, you can close the tray by pressing the media control open/close button on the keyboard.
Handling CDs Note: You cannot remove a CD or DVD after you have To avoid damaging a CD, follow these guidelines: turned off the computer, so make sure you do so before shutting down the computer. 1 Open the disc tray by pressing the Eject button. 2 Holding on to the disc edges only, lift the CD or DVD out of the tray. Return the CD to the case when you are finished using it. Handle the disc by its outside edges or center hole only.
Using MusicMatch Jukebox This software lets you play music CDs, as well as record digital music files, create music CDs on your hp cd-writer drive, organize your digital music into libraries, and listen to music over the Internet. If you are connected to the Internet when playing a music CD, MusicMatch Jukebox searches a CD database on the Internet, displays the song titles in the Playlist area, and then begins playing the CD.
1 Insert a CD in the drive. The MusicMatch Jukebox window opens. Or If the MusicMatch window does not automatically open, click Start on the taskbar, select All Programs, and then select MusicMatch Jukebox. 2 Click the Help menu in the MusicMatch Jukebox menu bar. Using Windows Media Player This software lets you play music CDs, as well as play DVDs when you have a DVD-ROM drive.
2 To control the CD currently in the drive, click the buttons in the Windows Media Player window. To play a particular song, doubleclick its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them. When you click the Media Guide or the Radio Tuner features, Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations.
For more information on this software, refer to the online Help within the Windows Media Player program. To view the Help menu: Using the hp cd-writer Drive 1 Insert a CD in the drive. The Windows Media Player window opens. Using the hp cd-writer drive, you can play a CD, or record onto a recordable disc (CD-R or CD-RW). If the Windows Media Player window does not automatically open, click Start on the taskbar, select All Programs, and then select Windows Media Player.
From there, you can copy audio or data files to a CD using the HP RecordNow software program. To open HP RecordNow program: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose HP RecordNow. 4 Click RecordNow. Note: For information about recording onto CDs, refer to the Help menu in the HP RecordNow program. Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software.
Video window To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose InterVideo WinDVD. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open. For information on the WinDVDTM software, refer to the online Help within the program. To view the Help menu: 1 Insert a DVD disc in the drive. The WinDVD window opens. Control panel You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie.
Understanding DVD Terminology Using the WinDVD Control Panel To understand the DVD controls, you should be familiar with DVD terminology. Each DVD can hold one or more titles. Most full-length movies have only one title on the DVD, but some DVDs include several short movies, with each movie being a separate title. The WinDVD control panel automatically appears when you insert a DVD. Each title is divided into multiple chapters. A chapter is a particular segment or scene in the movie.
To move the WinDVD control panel, place the mouse pointer on the panel (but not on a button), and drag it to the desired location on the screen. To resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border. Or Click the Full Screen button in the upper-right corner of the WinDVD control panel. Using Country/Region Codes DVDs sometimes come with country/region codes imprinted as part of the disc data.
DVDs without country/region codes will play on any player or drive in any country/region.
The combo drive is available on select models only. When you insert a disc in the combo drive, the computer automatically detects the type of disc: If you insert a software program CD, it is available for use. If you insert a music CD, a window opens for the program that plays CDs. See “Playing Music CDs” on page 45. If you insert a DVD movie, the Video window and WinDVD control panel open. See “Playing DVD Movies” on page 50.
Playing VCD Note: The VCD program is available in select models only. With the VCD (Video CD) program, you can play MPEG (Motion Picture Experts Group) videos. These MPEG-1 files have a .dat or .mpg extension. To play a VCD: 1 Insert the VCD into a CD-ROM or DVD-ROM drive. 2 Click Start, choose All Programs, select Mediamatics VCDExpress, and then click Mediamatics VCD Player. The VCD Player control panel opens. 3 Click the play button on the panel.
Connecting External Components to Your Computer You can connect external components to your PC. Common Tasks Connectors (or ports) connect hardware to your PC. Depending on your model, connectors are on the back or front of the PC. On some PCs, flip open the cover on the lower front to see connectors.
Your computer may look different from the ones shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component.
External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, Quick Start Guide Common Tasks you may need to install the software that came with the component.
Features, connectors, and locations vary by model.
Symbols in this table identify connectors.
Using HP Pavilion PC Tools The HP Pavilion PC Tools folder in the All Programs/Hewlett-Packard menu contains special utilities for HP Pavilion owners. For example, you’ll find a utility for displaying system information. This folder also contains the HP Tour Guide and any onscreen guides included with your PC. To see the items in the HP Pavilion PC Tools folder: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Hewlett-Packard. 4 Click hp pavilion pc tools. 5 Click an item to view or use it.
Getting HP Updates for the PC HP provides an Internet-based service that includes informing you when updates are available for your PC. The updates from HP messages are also available to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see “Visiting the Hewlett-Packard Web site” on page 37.
Starting HP Center Turning Off the HP Center Service After you view or close a message, it will not automatically display again. To turn off the HP Center Service: To read a previously received message, open HP Center: Note: If you change your mind later, you can turn on the service. See “Re-enabling the HP Center Service” in the following section. 1 Click Start on the taskbar. 1 Click Start on the taskbar. 2 Choose All Programs. 2 Choose All Programs. 3 Choose hp center. 3 Choose hp center.
Re-enabling the HP Center Service To turn on the service: When you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. Or 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center. 4 Click Re-enable hp center. HP Updates If you disable the service, you can use the Re-enable hp center icon on the desktop to turn on the service. Double-click the Re-enable hp center icon on the desktop.
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Help Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Problem Solution My computer won’t turn on at all.
Problem Solution My computer won’t turn on at all. If the computer doesn’t go through the above procedure, check the following: The power cord and all cables are securely plugged into the computer. The power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it. The monitor is connected to the computer, plugged in, and turned on. I installed a new printer or other device, and it won’t work.
Solution The computer (or part of it) doesn’t seem to be working. Try restarting the computer as follows: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off. 2 Wait a few seconds, and turn the computer back on. Note: Using the On button to reset the system is not recommended and should be used only as a last resort.
Problem Solution When I push one of the special or multimedia buttons on the keyboard, nothing happens. My keyboard doesn’t work, even though the computer and monitor seem to work. Check the button configuration. To reconfigure the button: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the Buttons tab. 6 Double-click the button you want to change.
Solution The mouse doesn’t work, even though everything else does. If nothing happens when you move the mouse, it’s possible that the mouse is connected improperly. PS/2 mouse only: Check that the cable connector pins are straight. Make sure the mouse is connected to the mouse port, not to the keyboard port. To reconnect these two cables, turn the computer off, reconnect the cables, and then turn the computer back on.
Problem Solution The AOL program comes up even though I’m not using it. If AOL opens when you are using another Internet Service Provider (ISP), the PC is still trying to use AOL for Internet access and you may want to remove the AOL program. To uninstall AOL: 1 2 3 4 Click Start on the taskbar. Click Control Panel. Double-click Add or Remove Programs. Select America Online, click Change/Remove, and then click Yes when the confirmation window opens.
Before using the HP Pavilion System Recovery or Application Recovery program, use System Restore. System Restore Warning: Try System Restore before using the HP Pavilion System Recovery program. If software on your hard drive accidentally gets erased or damaged, first use the Microsoft System Restore feature in Windows XP to restore the computer system and program settings. System Restore returns the computer settings to a selected restore point without affecting user programs or document files.
5 Choose hp pavilion pc tools. System Recovery 6 Click hp application recovery. The recovery box appears. When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP Pavilion System Recovery program as a last resort to reinstall the software. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Follow the onscreen instructions.
Note: The system recovery image is in a partition area of the hard drive; this disk space is not available for your use. In the unlikely event that you replace the hard drive, or somehow damage the data in the special recovery partition on the hard drive, you must contact HP Support for help. To contact HP Support, see the Support Guide, included in the computer documentation, for the HP Customer Care telephone number.
4 During the startup, do the following to enter the System Recovery program: When the blue screen with the HP Invent logo appears, press the F10 key on the keyboard. (You have only a few seconds to press the F10 key before the normal startup process continues.) 5 Wait until the System Recovery box appears asking Do you really want to start HP PC System Recovery? 6 Click Yes to continue with the recovery process. 7 Follow the onscreen instructions.
Takes up about 5 GB of hard disk space, reducing the total amount of space available for your use. 5 Double-click Computer Management. The Computer Management window opens. Replaces the need for system and application recovery CDs. 7 Double-click Disk Management (Local). Use the following procedures to: View the amount of used and free disk space by using the System Tools Disk Management. Uninstall unneeded programs. Use the Disk Cleanup utility.
4 Click the program, and then click the Change/Remove button. Reinstalling Programs 5 Click OK when the confirmation window opens. You can reinstall most programs that came with your PC except the try-and-buy HP Learning Adventure programs. 6 Repeat steps 4 and 5 for each program you want to remove. Note: HP Learning Adventure programs are not included 7 Click Close. To use the Disk Cleanup utility: 1 Click Start. 2 Choose All Programs. 3 Choose Accessories. 4 Choose System Tools.
A HP, 17 mouse, 10 mouse scroll wheel, 10 Mute, 18 Off.
not working, 69 problem turning on, 67 replacement parts, 37 service locations, 37 setting it up, 5, 8 settings, 9 sleep mode.
faxes, standby mode, 24 freeing up hard disk space, 76 front connectors, 58 H hard disk cleanup, 77 hard disk drive, freeing up space, 76 hard disk space available, 77 increasing, 77 Help MusicMatch Jukebox, 47 on the Web, 37 over the telephone, 7 Windows Media Player, 49 Help and Support, xiii opening, 10 Help button, 17 hibernation mode, 23, 25 automatic, 26 manual, 25 high-speed Internet connection, 32 home Web page, 36 HP button, 16 hp cd-writer drive playing, 49 recording, 50 writing to, 50 HP Center
keyboard keys alphanumeric, 12 arrow, 13 function, 13 numeric, 14 L logging off, 9 M manuals online, 4, 37, 38 messages from HP reading, 64 turning off, 64 turning on, 64, 65 microphone, 21 adjusting volume, 22 Microsoft XP Help, xix, 4 modem, setting up, 30 monitor, 5 monitor, troubleshooting, 69 mouse autoscroll feature, 11 buttons, 10 82 HP Pavilion home PC left-handed, 10 optical, 10 panning feature, 12 roller ball, 10 scroll wheel button, 11 scrolling, 10 troubleshooting, 71 using, 10 MPEG video,
R receiving e-mails, 39 reconfiguring keyboard buttons, 19 recovering system, 73 region code, 53 registering with HP, ix, 6 reinstalling software, 73, 74, 78 removing unneeded software, 77 repetitive strain injury (RSI), 8 replacement parts, 38 restoring system, 73 RJ-45 port, 33 S safety warnings, 1 saving electricity, 23 scrolling mouse, 10 Search button, 16 searching for files or folders, 9 searching the Internet, 29 selecting programs or documents, 9 sending an e-mail, 39 service locations, 37 setting
Support telephone numbers, xvii, 4, 7 support updates, 4 surface, using mouse on, 10 symbols on chassis, 61 System Recovery, 74, 75 System Recovery warning, 74 System Restore, 73 system updates, 63 T taskbar, Windows, 9 technical specifications, 37 technical support, 37 terminology for DVD, 52 tips, 63 tour desktop, xvi e-mail, xvi Internet, xvi software, xvi Tour Guide, xvi, 62 tours in Help and Support, 10 troubleshooting, xiv, 67 84 HP Pavilion home PC turning off computer, 23 messages from HP, 64 tu
Index Windows, 9 Windows Media Player, 47 Help, 49 Windows XP device drivers, 37, 68 Help, xix, 4 WinDVD control panel, 52 starting, 51 working in comfort, 8 World Wide Web (WWW), defined, 28 Quick Start Guide 85
86 HP Pavilion home PC
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