Quick Start Manual

8
HP Pavilion home PC
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Getting Help
See the Warranty and Support Guide included
with the PC documentation for the terms of your
PC warranty coverage and for support contact
information.
Protecting the PC
HP provides a virus-scanning software program
to help protect your PC (select models only).
The virus-scanning program manufacturer
provides free virus scan updates through
your Internet connection for an initial period
after your PC purchase. You can purchase a
subscription service for updates after the initial
free period expires.
New types of viruses are invented all the time.
Get regular updates of your virus-scanning
software from the program manufacturer.
If is recommended that you back up files and
defragment your hard disk drive at least monthly.
If you use your PC a great deal, you may want
to perform these tasks more frequently.
If a software program or the operating system
gets damaged, reinstall the software. Refer
to ”Using Application Recovery and System
Recovery” on page 93 for details.
When your PC has software problems, it’s
possible that a voltage spike, power outage, or
brownout has occurred. Symptoms of voltage
spikes include a flickering video display,
unexpected PC startups, and the PC not
responding to your commands. A voltage spike
can occasionally corrupt or destroy files, so it is
a good idea to consistently make backup copies
of your data files. Prevent voltage spikes by
installing a surge suppressor made for use
with PCs between the power outlet and the
PC power cord.