HP Pavilion ze5300 Notebook PC HP Pavilion ze5200 Notebook PC HP Pavilion ze4300 Notebook PC HP Pavilion ze4200 Notebook PC HP Pavilion ze4100 Notebook PC HP nx9010 Notebook PC HP nx9005 Notebook PC HP nx9000 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PC Compaq Presario 2100 Series Mobile PC Compaq Presario 1100 Series Mobile PC Technology Code KE Service Manual
© 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents Product Information...................................................................................................... 1-1 Features .......................................................................................................................................1-48 Operation.....................................................................................................................................1-54 Specifications ..................................................................
Figures Figure 1-1. Front View ...................................................................................................................... 1-48 Figure 1-2. Back View....................................................................................................................... 1-49 Figure 1-3. Bottom View ................................................................................................................... 1-50 Figure 1-4. Front View ...........................................
Tables Table 1-1. Notebook Products .............................................................................................................1-1 Table 1-2. Product Comparisons........................................................................................................1-43 Table 1-3. Activating Power Modes ..................................................................................................1-54 Table 1-4. Main Status Lights (front of notebook) .....................................
Introduction This manual provides reference information for servicing the HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. These notebook models use technology code KE. It is for use by authorized service personnel while installing, servicing, and repairing these products.
1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change. Table 1-1. Notebook Products Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DG071A AB1 Pentium 4-D 2.66-GHz 15.
Notebook Product CPU DG231A ABF Pentium 4-D 2.8-GHz DG231A ABH Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DG231A ABN Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DG231A ABT Pentium 4-D 2.8-GHz 15.
Notebook Product CPU DG232A ABT Standard SDRAM/ Video Mem Hard Drive CD/DVD Drives Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG232A ABU Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG232A ABV Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG232A ABY Pentium 4-D 2.66-GHz 15.
Notebook Product CPU DG233A ABU Celeron-D 2.0-GHz DG233A ABV Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion Celeron-D 2.0-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG233A ABY Celeron-D 2.0-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG233A ABZ Celeron-D 2.0-GHz 15.
Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion Celeron-D 2.0-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DG234A ABZ Celeron-D 2.0-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DG234A AB7 Celeron-D 2.0-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DG234A AB8 Celeron-D 2.0-GHz 15.
Notebook Product CPU DG241T ABH Pentium 4-D 2.66-GHz DG241T ABU Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG241T ABZ Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG242T ABD Celeron-D 2.0-GHz 15.
Notebook Product CPU DG638A AB1 Pentium 4-D 2.8-GHz DG639A AB1 Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in UXGA 40 GB combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion Celeron-D 2.0-GHz 14.1-in XGA 20 GB CD-ROM 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG640A ABJ Pentium 4-D 2.8-GHz 15.0-in SXGA+ 40 GB combination 512 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG642A ABJ Pentium 4-D 2.66-GHz 14.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Nx9005 Notebook PC DF988A ABA Athlon 1.8-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DF988A ABC Athlon 1.8-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DF989A ABA Athlon 1.8-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DF989A ABC Athlon 1.8-GHz 15.
Notebook Product CPU DG194A AKC Athlon 2.0-GHz DG194A AKD Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion Athlon 2.0-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG194A AKN Athlon 2.0-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG194A AK8 Athlon 2.0-GHz 15.
Notebook Product Display DG195A UUG Athlon 1.47-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG195A UUZ Athlon 1.47-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG196A ABB Athlon 1.47-GHz 15.0-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG196A ABD Athlon 1.47-GHz 15.
Notebook Product CPU DG201A ABA Athlon 1.53-GHz Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG201A ABM Athlon 1.53-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG202A ABA Athlon 1.53-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DG202A ABM Athlon 1.53-GHz 15.
Notebook Product CPU DG832A ABE Athlon 1.67-GHz DG832A ABF Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion Athlon 1.67-GHz 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG832A ABH Athlon 1.67-GHz 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG832A ABN Athlon 1.67-GHz 14.
Notebook Product CPU Display Standard SDRAM/ Video Mem Hard Drive CD/DVD Drives 60 GB combination 1024 MB/64 MB integrated Communication Battery iNIC + modem + 802.11b Li ion Nx9000 Notebook PC DF981A AB1 Pentium 4-M 2.53-GHz 15.0-in UXGA DF982A AB1 Pentium 4-M 2.4-GHz 15.0-in SXGA+ 40 GB combination 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DF983A AB1 Pentium 4-M 2.2-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.
Notebook Product CPU DG211A UUZ Pentium 4-M 2.0-GHz DG212A ABB Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG212A ABD Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG212A ABE Pentium 4-M 2.0-GHz 14.
Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG213A ABT Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG213A ABU Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.
Notebook Product CPU DG224T ABD Pentium 4-M 2.0-GHz DG224T ABE Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG224T ABF Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG224T ABH Pentium 4-M 2.0-GHz 14.
Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 14.1-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion Pentium 4-M 2.2-GHz 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG878A AB0 Pentium 4-M 2.4-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DG879A AB5 Pentium 4-M 2.0-GHz 14.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze5300 Notebook PC DC809A ABA Pentium 4-D 2.4-GHz 15.0-in SXGA+ 40 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DC809A ABM Pentium 4-D 2.4-GHz 15.0-in SXGA+ 40 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DC964A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze5200 Notebook PC DB395A ABA Pentium 4-D 2.0-GHz 14.1-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DB396A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DB397A ABA Pentium 4-D 2.4-GHz 15.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4300 Notebook PC DC950A ABA Celeron 1.8-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DC958A ABA Athlon 1.53-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DC972A ABA Athlon 1.53-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DC974A ABA Athlon 1.47-GHz 15.
Notebook Product CPU DF936A ABA Athlon 1.47-GHz DF964A ABD Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem integrated Li ion Athlon 2.0-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DF965A ABE Athlon 1.67-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DF965A UUG Athlon 1.67-GHz 15.
Notebook Product CPU DG024A ABL Celeron 2.0-GHz DG025A ABD Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 60 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion Celeron 2.2-GHz 15.0-in XGA 30 GB combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DG026A AB0 Pentium 4-M 2.0-GHz 14.1-in XGA 30 GB combination 128 MB/32 MB iNIC + modem integrated Li ion DG027A UUZ Pentium 4-M 2.2-GHz 15.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DB386A ABA Celeron 1.8-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem integrated Li ion DB953A ABA Celeron 1.6-GHz 14.1-in XGA 20 GB DVD 256 MB/64 MB iNIC + modem integrated Li ion DC590A ABA Celeron 1.8-GHz 15.
Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion Athlon 1.53-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DC710A ABE Athlon 1.67-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC710A ABH Athlon 1.67-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC711A ABE Athlon 1.8-GHz 15.
CPU Display DC816A UUZ Pentium 4-M 2.2-GHz 15.0-in SXGA+ 60 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DC850A ABD Celeron 1.8-GHz 14.1-in XGA 20 GB DVD 128 MB/16 MB iNIC + modem integrated Li ion DD506A ABF Athlon 1.47-GHz 14.1-in XGA 20 GB DVD 128 MB/16 MB iNIC + modem integrated Li ion DD506A ABZ Athlon 1.47-GHz 14.1-in XGA 20 GB DVD 128 MB/16 MB iNIC + modem integrated Li ion DD507A ABH Athlon 1.8-GHz 15.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Pavilion ze4100 Notebook PC F5855 H/ABA Celeron 1.6-GHz 14.1-in XGA 20 GB combination 256 MB/32 uma LAN + modem Li ion F5856 H/ABA Celeron 1.8-GHz 14.1-in XGA 30 GB combination 512 MB/32 uma LAN + modem Li ion F5859 H/ABA Celeron 1.6-GHz 14.1-in XGA 20 GB combination 256 MB/32 uma LAN + modem Li ion F5861 H/ABA Celeron 1.6-GHz 14.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Evo Notebook N1050v Series DC749A ABF Celeron 1.6-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC749A ABH Celeron 1.6-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC750A ABF Pentium 4-M 1.8-GHz 14.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2500 Series Mobile PC DB390A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 60 GB combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DB391A ABA Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DC606A AB2 Pentium 4-D 2.4-GHz 14.
Notebook Product CPU DC723A AB0 Standard SDRAM/ Video Mem Hard Drive CD/DVD Drives Pentium 4-D 2.53-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DC724A AB0 Pentium 4-D 2.53-GHz 15.0-in XGA 30 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DC725A AB0 Pentium 4-D 2.4-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC726A ABO Pentium 4-D 2.4-GHz 14.
Notebook Product CPU DC754A ABV Standard SDRAM/ Video Mem Hard Drive CD/DVD Drives Pentium 4-D 2.53-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC755A ABE Pentium 4-D 2.4-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC755A ABZ Pentium 4-D 2.4-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC755A UUG Pentium 4-D 2.4-GHz 15.
Notebook Product CPU DG017A ABU Celeron 2.0-GHz DG017A UUG Celeron 2.0-GHz Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG079A AB2 Pentium 4-D 2.53-GHz 14.1-in XGA 30 GB CD-ROM + diskette 256 MB/64 MB iNIC + modem integrated Li ion DG081A AB2 Pentium 4-D 2.53-GHz 14.
Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Pentium 4-D 2.53-GHz 15.0-in XGA 40 GB DVD/RW + diskette 256 MB/64 MB iNIC + modem + integrated 802.11b DG098A ABB Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem integrated Li ion DG098A ABE Pentium 4-D 2.66-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem integrated Li ion DG098A ABF Pentium 4-D 2.66-GHz 15.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 2100 Series Mobile PC DB381A ABA Athlon 1.53-GHz 14.1-in XGA 40 GB combination 512 MB/64 MB iNIC + modem integrated Li ion DB382A ABA Athlon 1.67-GHz 15.0-in XGA 60 GB combination 512 MB/64 MB iNIC + modem integrated Li ion DB383A ABA Athlon 1.46-GHz 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DB954A ABA Celeron 1.6-GHz 14.
Notebook Product CPU DC708A ABG Athlon 1.53-GHz DC735A ABC Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion Celeron 1.6-GHz 14.1-in XGA 30 MB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC735A ABL Celeron 1.6-GHz 14.1-in XGA 30 MB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC736A AB0 Pentium 4-M 2.0-GHz 14.
Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DC743A ABB Celeron 1.8-GHz 15.0-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC743A ABV Celeron 1.8-GHz 15.0-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC743A ABZ Celeron 1.8-GHz 15.
CPU Display DC805A ABF Pentium 4-M 2.0-GHz 15.0-in SXGA+ 30 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC806A ABH Celeron 1.6-GHz 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC806A AB7 Celeron 1.6-GHz 14.1-in XGA 20 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DC806A UUG Celeron 1.6-GHz 14.
Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 14.1-in XGA 20 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion Athlon 1.67-GHz 15.0-in. XGA 30 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DD664A ABU Athlon 1.46-GHz 14.1-in. XGA 20 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DD668A ABU Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 128 MB/32 MB iNIC + modem integrated Li ion DD669A UUG Celeron 1.7-GHz 14.
Notebook Product CPU DF840A ABC Athlon 1.8-GHz DF840A ABL Standard SDRAM/ Video Mem Display Hard Drive CD/DVD Drives 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion Athlon 1.8-GHz 15.0-in XGA 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DF841A ABC Athlon 2.0-GHz 15.0-in SXGA+ 60 GB combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DF841A ABL Athlon 2.0-GHz 15.
CPU Display DF976A ABG Athlon 2.0-GHz 15.0-in SXGA+ 40 GB combination 256 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DF977A AB0 Athlon 1.67-GHz 14.1-in XGA 30 GB DVD + diskette Li ion DF978A AB5 Athlon 1.67-GHz 15.0-in XGA 30 GB combination 256 MB/64 MB iNIC + modem + + diskette integrated 802.11b Li ion DF979A ABC Athlon 1.53-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DF979A ABL Athlon 1.53-GHz 15.
Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion Pentium 4-M 2.2-GHz 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG048A AB0 Pentium 4-M 2.2-GHz 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB iNIC + modem + integrated 802.11b Li ion DG049A AB5 Pentium 4-M 2.0-GHz 15.0-in SXGA+ 40 GB combination 256 MB/64 MB iNIC + modem + + diskette integrated 802.
CPU Display DG327A ABZ Pentium 4-M 2.2-GHz 15.0-in SXGA+ 40 GB combination 512 MB/64 MB iNIC + modem + diskette integrated Li ion DG615A AB2 Celeron 1.8-GHz 14.1-in XGA 30 GB combination 256 MB/64 MB iNIC + modem integrated Li ion DG616A AB2 Pentium 4-M 2.2-GHz 15.0-in XGA 40 GB DVD + diskette 256 MB/64 MB iNIC + modem integrated Li ion DG608A ABF Athlon 1.67-GHz 15.0-in XGA 40 GB combination 256 MB/64 MB iNIC + modem + diskette integrated Li ion DG609A ABZ Athlon 1.67-GHz 15.
Notebook Product CPU Display Hard Drive CD/DVD Drives Standard SDRAM/ Video Mem Communication Battery Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/uma LAN + modem Li ion F5781 H/ABZ Celeron 1.6-GHz 14.1-in XGA 20 GB DVD + diskette 256 MB/uma LAN + modem Li ion F5782 H/ABZ Celeron 1.6-GHz 14.1-in XGA 20 GB combination 256 MB/uma + diskette LAN + modem Li ion F5783 H/ABZ Celeron 1.8-GHz 15.
Table 1-2. Product Comparisons HP Pavilion ze5300 Pentium 4-D (2.4-, 2.53-, 2.66-, and 2.8-GHz) Processor* Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 256 MB SDRAM preinstalled. Memory 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) Display active-matrix TFT. ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, Video 4x AGP graphics capability. Windows XP Professional or Home preinstalled.
HP Pavilion ze4100 Pentium 4-M (1.7-, 1.8-, and 2.0-GHz) Processor* Celeron (1.6-, 1.7-, and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 128 MB SDRAM preinstalled. Memory 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT. Display ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, Video 4x AGP graphics capability. Windows XP Professional or Home preinstalled. Operating System Power States On, Standby, Hibernate, Off.
HP nx9010 Processor* Memory Display Video Operating System Power States HP nx9005 Processor* Memory Display Video Operating System Power States HP nx9000 Pentium 4-D (2.4-, 2.53-, and 2.66-GHz) Celeron (2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT. ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability.
Compaq Evo Notebook N1050v Pentium 4-M (1.8-GHz) Processor* Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512 MB modules. At least 256 MB SDRAM preinstalled. Memory 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT. Display ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, Video 4x AGP graphics capability. Windows XP Professional or Home preinstalled. Operating System Power States On, Standby, Hibernate, Off.
Compaq Presario 2500 Pentium 4-D (2.0-, 2.4-, 2.53-, 2.66-, and 2.8-GHz) Processor* Up to 1 GB (1024 MB) SDRAM using 512 MB modules. A t least 256 MB SDRAM preinstalled. Memory 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) Display active-matrix TFT. ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, Video 4x AGP graphics capability. Windows XP Professional or Home preinstalled. Operating System Power States On, Standby, Hibernate, Off.
Features The following illustrations show the notebook’s main external features. For an exploded view of the notebook, see page 4-2. Figure 1-1. Front View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 Notebook open/close latch. 7. 2. One-touch buttons. 8. Infrared port.* 3. Keyboard status lights. 9. Wireless on-off button and indicator light.* 4. Power button. Turns the notebook on and off. 10. Battery. 5.
Figure 1-2. Back View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 13. AC adapter jack. 21. Modem port.* 14. Two universal serial bus (USB) ports. 22. PCMCIA card and CardBus slot and button. 15. LAN port.* 23. IEEE 1394 port.* 16. S-video port.* 24. Audio jacks (left to right): external microphone, audio out (headphones). 17. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 25. Volume controls.* 18. Serial port (COM1).
Figure 1-3. Bottom View HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, and Compaq Presario 2100 28. Hard disk drive. 31. Reset button. 29. Battery latch. 32. Port replicator connect.* 30. SDRAM door. 33. Mini-PCI door (no user parts inside).
Figure 1-4. Front View HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Notebook open/close latch. 8. Wireless on-off button and indicator light.* 2. One-touch buttons. 9. Audio mute button and audio mute light.* 3. Keyboard status lights. 10. Battery. 4. Power button. Turns the notebook on and off. 11. Volume controls.* 5. Touch pad, scroll pad, click buttons, plus on-off button. 12. Audio jacks (left to right): external microphone, audio out (headphones). 6.
Figure 1-5. Back View HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 15. AC adapter jack. 21. S-video port.* 16. Two universal serial bus (USB) ports. 22. Kensington lock slot (security connector). 17. LAN port.* 23. Modem port.* 18. External keyboard/mouse port. 24. IEEE 1394 port.* 19. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 25. PCMCIA card and CardBus slot and button. 20. External monitor port.
Figure 1-6. Bottom View HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 27. Hard disk drive. 31. Port replicator connect.* 28. Battery latch. 32. Reset button. 29. Mini-PCI door (no user parts inside). *on certain models 30. SDRAM door.
Operation This section gives an overview of the notebook’s operation. Turning the Notebook On and Off You can start and stop your notebook using its power button. However, at certain times you might want to use other methods to start or stop the notebook—depending on power considerations, types of active connections, and start-up time. Note This manual describes the notebook in its original factory configuration, with all settings at their default values. Table 1-3.
Checking the Status of the Notebook The main status lights on the front of the notebook report power status, battery status, and hard disk activity. Table 1-4. Main Status Lights (front of notebook) Meaning Power status On: notebook is on (even if the display is off). Blinking: notebook is in Standby mode. Off: notebook is off or in Hibernation mode. Hard disk drive activity On: notebook is accessing the hard disk drive. Battery status Green: The AC adapter is connected and the battery is fully charged.
Using Fn Hot Keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. Table 1-6. Fn Hot Keys Hot Key Effect Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on both. Fn+F8 Toggles the built-in keypad on and off.
Resetting the Notebook Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook off. If this happens, try the following in the order listed. Press the power button to restart. • If possible, shut down Windows: Windows XP: press CTRL+ALT+DEL, and then click Shut Down, Restart. Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the power button to restart.
Specifications The following tables list the specifications for the notebook and its accessories. These are subject to change: for the latest versions, see the HP Notebook Web site (www.hp.com/notebooks). Table 1-7. Specifications Physical Attributes Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in). Size (15-inch display): 328 × 272 × 35 mm (12.9 × 10.7 × 1.4 in). Weight: 2.9 kg (6.5 lb) minimum, depending on configuration. Processor and Bus Architecture HP Pavilion ze5300: 2.4-, 2.
Processor and Bus Architecture (continued) HP nx9010: 2.4-, 2.53-, or 2.66-GHz Intel Desktop Pentium 4 processor-D with Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz processor system bus. or 2.0-GHz Intel Mobile Celeron-D processor with 256-KB L2 cache and 1.45-V core low-power processor with 133-MHz processor system bus. HP nx9000: 1.8- or 2.0-GHz Athlon processor with 256-KB L2 cache and 1.
14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix (TFT) LCD display. Hardware 3D acceleration, hardware DVD acceleration. Video External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz refresh rate (only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary depending on monitor, resolution, and color depth. ATI Mobility Radeon graphics accelerator with 16- or 32-MB DDR graphics memory, 4x AGP graphics capability.
Modem (certain models) Software-based modem. Data speed: 56 Kbps (V.92) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, V.92, X2, Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5. Error correction: V.42, MNP2-4. Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29, V.21. Wireless LAN (certain models) Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. Operating frequency: 2.
Table 1-8. Accessories Accessory Memory F4694-60901 317434-001 F4695-60901 317435-001 F4696-60901 317436-001 Hard Drives 0950-4193 319412-001 0950-4318 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 Pavilion ze4100 128MB DDR266B • • • • 256MB DDR266B • • • • 512MB DDR266B • • • • Description 319415-001 HDD-20 GB 9.5mm, Hitachi ATA100 HDD-20 GB 9.5mm, IBM ATA100 FDB HDD-20 GB 9.
Accessory Description Power Options F4600-60901 AC-Adapter-Ultraslim Delta 75W s/PFC F4809-60901 Battery, Li ion 4.
Internal Design The motherboard PCA is the central component of the notebook’s design. It plays a role in virtually all system functions. The CPU module and most other subsystems connect to the motherboard. The following figure shows the connections among the notebook’s replaceable electronic modules. Table 1-9 on page 1-65 lists the roles that these modules play in the notebook’s functional subsystems. Figure 1-8.
Table 1-9. Functional Structure Description Bootup CPU module Motherboard Hard disk drive Floppy drive Main processor (MMO). Primary system circuitry, system BIOS. First source of disk-based startup code. Second source of disk-based startup code. Processor CPU module Motherboard Main processor, numeric data processor, L1 and L2 cache. Primary system circuitry. Memory Motherboard SDRAM module Video RAM (XE4500). Changeable SDRAM (2 slots), video RAM (XE4100).
2 Removal and Replacement This chapter tells you how to remove and replace the notebook’s components and assemblies. The items marked by • in the following table are user-replaceable. Table 2-1. Removal Cross-Reference • • • • • • Assembly, display (page 2-23). Assembly, speaker (page 2-15). Battery, main (page 2-4). Card, wireless LAN mini-PCI (page 2-7). Case, bottom (page 2-59). Case, top (page 2-26). CPU module (page 2-44). Cover, keyboard (page 2-12). Door, mini-PCI (page 2-7).
Table 2-2. Required Equipment • • • #0 and #1 Phillips screwdrivers, preferably magnetized. Small flat-blade screwdriver. 5 mm nut driver Table 2-3. Recommended Screw Torque Values 2-2 Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 – 2,5 1.7 – 2.2 M2.5 (hinges) 3,5 – 4,0 3.0 – 3.4 M2.5 (other) 2,5 – 3,0 2.2 – 2.6 M3 2,5 – 3,0 2.2 – 2.6 Standoff, hex 2,5 – 3,0 2.2 – 2.
Disassembly Flowchart The following diagram shows the general “path” you will use when disassembling the notebook to access any particular component. Figure 2-1.
Removing the Battery (User-Replaceable) Required Equipment • None. Removal Procedure • Slide the battery’s release latch, then pull the battery out of its compartment. Figure 2-2.
Removing a SDRAM Module (User-Replaceable) The notebook has no system memory built into its motherboard, but has two slots for SDRAM modules. One slot contains an SDRAM module that was factory installed. Note HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100, HP nx9010, nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Presario 2500, 2100, and 1100 notebooks use only DDR266 SDRAM modules. Using the wrong type of module prevents the notebook from booting.
Note The SDRAM door on HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models is located in the rear left corner of the notebook bottom, as indicated in Figure 2-4. The procedure for removing the SDRAM door and modules is the same for all notebook models. Figure 2-4. Removing an SDRAM Module HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Models Reassembly Notes • 2-6 Carefully press the SDRAM module into the connector at an angle of about 30°, until it is fully inserted.
Removing the Wireless LAN Mini-PCI Card (User-Replaceable) Certain notebooks include a wireless LAN mini-PCI card under the mini-PCI door on the bottom of the notebook. Caution Handle the Mini-PCI card only by its edges and provide proper grounding, or you might damage the card through electrostatic discharge. Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2.
Note The Mini-PCI Card door on HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models is located in the front center area of the notebook bottom, as indicated in Figure 2-6. The procedure for removing the Mini-PCI door and card is the same for all notebook models. Figure 2-6.
Removing the Hard Disk Drive (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure Important If you are installing a new hard disk drive, load the factory software and operating system on the drive as described in “Recovering the Factory Software,” as shown on the next page. 1. Unplug the AC adapter, if present, and then remove the battery. 2. On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0 mm screws.
4. Remove the four M3.0×4.0 mm screws from the hard disk drive and hard disk drive tray, then lift the drive out of the tray. 5. Remove the connector from the hard disk drive. Figure 2-8. Removing the Hard Disk Drive Tray Recovering the Factory Software The following procedure describes how to recover the notebook’s original software and operating system. This process can take up to 15 minutes to complete. (For more information about recovering the factory software installation, see the readme.
Replacing Small Parts (User-Replaceable) The user can replace the following small parts. Table 2-4. Replacing Small Parts Part Rubber screw plugs, display (on display bezel) Door, mini-PCI Door, memory Feet, rubber (on bottom of notebook) Rubber cover, docking port (XE4500 only) Cover, modem port Service Manual Replacement Procedure Insert a small flat-blade screwdriver under the rubber screw plug and pry it loose. To replace, firmly press the adhesive side of the screw plug into the recess.
Removing the Keyboard Cover (User-Replaceable) Required Equipment • #1 Phillips screwdriver. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the two M2.5×4.0 mm hinge cover screws that secure the keyboard cover to the rear of the notebook. 3.
4. If necessary, while holding the center of the cover, carefully insert the flat-blade screwdriver under the right side of the display assembly hinge, gently pry up, and then lift the cover out. This procedure might need to be repeated on the left side of display assembly hinge to completely remove the cover. Figure 2-9.
Note When removing the keyboard cover on HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models, disconnect the speaker cable as indicated in Figure 2-10. Figure 2-10. Disconnecting the Speaker Cable Reassembly Note • 2-14 Insert the tabs on the left- and right-center of the panel into the mating slots under the keyboard, and then press the panel into place.
Removing the Speaker Assembly (User-Replaceable) Note The following speaker assembly removal procedures apply only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 Series notebooks. The HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Series notebook speakers are integrated into the top case.
Removing the Keyboard (User-Replaceable) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (page 2-12). 3. Remove the four M2.5×4.0 mm screws that secure the keyboard to the top case. 4. Lift up on the keyboard at the switchboard PCA end and then pull it toward the display assembly to release the tabs from the top case. 5. Turn the keyboard over and disconnect the motherboard cable. 6.
Figure 2-12. Removing the Keyboard (User-Replaceable) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models.
Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-12). 3. Disconnect both the 2-wire and 4-wire cables that connect the switchboard PCA to the top case and speaker assembly, respectively. 4. Remove the M2.5×4.0 mm screw that secures the keyboard and switchboard PCA to the top case (page 2-26). 5.
Removing the Switchboard PCA (User-Replaceable) Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-12). 3. Disconnect the 2-wire cable that connects the switchboard PCA to the display lid switch. 4. Remove the two M2.5×4.0 mm screws that secure the switchboard PCA to the top case. 5.
Removing the CD/DVD Drive (User-Replaceable) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Keyboard cover (page 2-12). • Keyboard (page 2-16). 3.
Figure 2-15.
Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Keyboard cover (page 2-12). • Keyboard (page 2-16). 3. Remove the two M2.5×6.0 mm screws that secure the CD/DVD drive to the top case and motherboard. 4.
Removing the Display Assembly (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the keyboard cover (page 2-12). 3. Remove the two M2.5×6.0 mm retaining screws from the notebook rear panel. 4. Remove the M2.5×4.0 mm screws from the left and right antenna PCAs. Relocate the antenna PCAs away from the display assembly hinges. 5.
Figure 2-17.
Reassembly Notes Important After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the notebook series service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the package’s Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive.
Removing the Top Case (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Speaker assembly (page 2-15).
Figure 2-18.
Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Speaker assembly (page 2-15). • Keyboard (page 2-16). • Switchboard PCA (page 2-18). • CD/DVD drive (page 2-20). • Display assembly (page 2-23). 3.
4. Remove the following 16 screws: • Six M2.5×7.0 mm screws on the rear edge of the notebook. • Two M2.5×6.0 mm screws on each side of the docking connector. • One M2.5×6.0 mm screw behind the battery bay. • Three M2.5×7.0 mm screws around the middle fan vent. • One M2.5×4.0 mm screw in the battery bay. • Three M2.5×7.0 mm screws on the front edge of the notebook. Caution The 16 screws removed in Step 4 are three different lengths.
5. Turn the notebook top side up with the rear panel facing forward. 6. Remove the two M2.5×7.0 mm screws from the rear of the bottom case. Figure 2-20.
7. Position the notebook so the front faces forward. 8. Disconnect the floppy drive flex cable from the low insertion force (LIF) connector to which it is connected. 9. Release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board. 10. Remove the following four screws: • One M2.5×7.0 mm screw next to the TouchPad cable. • Two M2.5×6.0 mm screws in the center of the top case. • One M2.5×4.0 mm screw on the right side of the top case.
Removing the Floppy Drive (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16).
Figure 2-22. Removing the Floppy Drive HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and 1010, and Compaq Presario 2100 and 1100 Models Reassembly Notes Caution Do not excessively bend or fold the floppy drive cable. Excessive flexing can damage the floppy drive cable connections. • Connect the floppy drive cable to the motherboard prior to replacing the floppy drive and hard disk drive guide.
Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16). • Switchboard PCA (page 2-18). • Display assembly (page 2-23). • Top case (page 2-26). 3.
Figure 2-23. Removing the Floppy Drive HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Models Reassembly Notes Caution Do not excessively bend or fold the floppy drive cable. Excessive flexing can damage the floppy drive cable connections.
Removing the Infrared (I/R) PCA (Authorized Service Providers Only) Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: 2-36 • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16). • Switchboard PCA (page 2-18). • Display assembly (page 2-23). • Top case (page 2-26).
3. Disconnect the I/R PCA cable from the motherboard. 4. Remove the two M2.5×4.0 mm screws that secure the I/R PCA to the bottom case. 5. Remove the I/R PCA. Figure 2-24. Removing the I/R PCA Reassembly Note Caution Use care when handling the I/R PCA cable. Damaging the cable can degrade notebook performance. • Make sure you route the I/R PCA cable between the left screw hole and the bottom case.
Removing the Audio PCA (Authorized Service Providers Only) Note The following audio PCA removal instructions apply only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: 2-38 • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16). • Switchboard PCA (page 2-18).
3. Disconnect the audio PCA cable from the motherboard. 4. Remove the audio PCA cable from the clip on the bottom case. 5. Remove the two M2.0×3.0 mm flathead screws that secure the audio PCA shield to the bottom case. 6. Remove the audio PCA shield. 7. Remove the M2.0×3.0 mm flathead screw that secures the audio PCA to the bottom case. 8. Remove the audio PCA. Figure 2-25. Removing the Audio PCA Reassembly Note Caution Use care when handling the audio PCA cable.
Removing the Heat Sink (with Fan) (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16).
Caution Do not spin the fan blades with your finger or you could damage the fan’s bearings. Reassembly Notes • If the thermal pad is damaged, use a sharp knife or scraper to carefully remove it from the heat sink, then attach a new thermal pad. • Install the heat sink screws in this order: 1. Install all three screws lightly. 2. Fully tighten the screws in the order marked on the heat sink.
Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #0 Phillips screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16). • Switchboard PCA (page 2-18). • Display assembly (page 2-23). • Top case (page 2-26). 3. Disconnect the two fan cables from the motherboard.
Caution Do not spin the fan blades with your finger or you could damage the fan’s bearings. Reassembly Notes • If the thermal pad is damaged, use a sharp knife or scraper to carefully remove it from the heat sink, then attach a new thermal pad. • Install the heat sink screws in this order: 1. Install all four screws lightly. 2. Fully tighten the screws in the order stamped on the heat sink.
Removing the CPU Module (Authorized Service Providers Only) Required Equipment • Small flat-blade screwdriver. Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: 2-44 • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16).
3. Turn the lock screw one-half turn counterclockwise to release the CPU module (you should hear a light snap). Carefully lift the CPU module off of its socket on the motherboard. Figure 2-28. Removing the CPU Module HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and 1010, and Compaq Presario 2100 and 1100 Models Reassembly Notes Caution Each time you install a new CPU module, you must also replace the heat sink’s thermal pad to maintain optimum heat transfer.
Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: 2-46 • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16). • Switchboard PCA (page 2-18). • Display assembly (page 2-23). • Top case (page 2-26). • Heat sink (page 2-40).
3. Slide the front tip of the locking arm slightly to the right and then swing it up and back. 4. Carefully lift the CPU module off of its socket on the motherboard. Figure 2-29. Removing the CPU Module HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 Models Reassembly Notes Caution Each time you install a new CPU module, you must also replace the heat sink’s thermal pad to maintain optimum heat transfer.
Removing the RJ11/1394 Connector Module (Authorized Service Providers Only) Note The following RJ11/1394 connector module removal instructions apply only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies: 2-48 • Hard disk drive (page 2-9). • Keyboard cover (page 2-12). • Keyboard (page 2-16).
3. Remove the four screws that secure the hard disk drive guide to the bottom case. Note The four screws that secure the hard disk drive guide are two different sizes. The screw in the upper left corner is a M2.5×6.0 mm screw. The remaining three screws are M2.0×4.0 mm screws. Make sure these screws are installed in the correct locations when reinstalling the hard disk drive guide. 4. Remove the hard disk drive guide. 5. Disconnect the modem cable from the motherboard. 6.
Removing the Motherboard (Authorized Service Providers Only) Note This section applies only to HP Pavilion 4300, 4200, and 4100, HP nx9005 and nx9000, Compaq Evo Notebook N1050 and N1010, and Compaq Presario 2100 and 1100 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure Note: Before Replacing the Motherboard If possible, record the computer’s electronic serial number before you replace the motherboard.
Caution: Wireless Models Be careful when removing and attaching antenna cables. Damage to cables or connectors can degrade performance. 3. 4. 5. 6. 7. 8. Wireless models only: Remove the mini-PCI door and unplug the two antenna cables from the mini-PCI card. Do not remove the mini-PCI card at this time. Remove the four M2.5×4.0 mm screws that attach the motherboard to the bottom case.
Note This section applies only to HP Pavilion 5300 and 5200, HP nx9010, and Compaq Presario 2500 models. Required Equipment • #1 Phillips screwdriver. Removal Procedure Note: Before Replacing the Motherboard If possible, record the computer’s electronic serial number before you replace the motherboard. You will then store the electronic serial number in the EEPROM on the new motherboard using the Service Utility floppy disk. 1.
Caution: Wireless Models Be careful when removing and attaching antenna cables. Damage to cables or connectors can degrade performance. 3. 4. 5. Wireless models only: Remove the mini-PCI door and unplug the two antenna cables from the mini-PCI card. Do not remove the mini-PCI card at this time. Remove the two M2.0×4.0 mm screws that secure the PCMCIA assembly to the bottom case. Remove the four screws that secure the hard disk drive guide to the bottom case.
7. 8. 9. 10. Disconnect the modem board cable from the motherboard. Disconnect the 1394 board cable from the motherboard. Disconnect the fan cable from the motherboard and remove the fan. Disconnect the audio board cable from the motherboard. Figure 2-33.
11. 12. 13. 14. Remove the four M5.0×10.mm standoffs from the notebook rear panel (two on each side of the parallel and external monitor connectors). Remove the three M2.5×6.0 mm screws that secure the CD/DVD drive rear alignment rail to the bottom case. Remove the CD/DVD drive rear alignment rail. Remove the two screws that secure the CD/DVD drive front alignment rail to the bottom case. Note The two screws that secure the CD/DVD drive front alignment rail to the bottom case are two different sizes.
Figure 2-34.
Reassembly Notes Important After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the notebook Series service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the package’s Readme file. 2. Plug in an AC adapter. 3. Insert the Service Utilities floppy disk in the floppy drive.
1. Remove the following components from the old motherboard and install onto the new motherboard: • CPU module • Wireless LAN mini-PCI card (if present) • SDRAM modules 2. Follow the reassembly notes in the section entitled “Removing the Motherboard” on page 2-50. Note: After Replacing the Motherboard If present, insert the modem port cover into the modem port opening.
Replacing Components on a Bottom Case Reassembly Procedure 1. Transfer the plastic wireless panel, and if present, the docking port cover from the old bottom case to the new bottom case. 2. Install a new Microsoft Product ID label. 3. Transfer the old serial number label and install a new overlay, or create a new serial number label using the steps below. 4. Follow the “Reassembly Notes” on page 2-52.
Replacing the Left and Right Antennas If you need to remove or replace an antenna, see the figure below. Caution Handle the connector ends of the antennas carefully. Failure to do so could degrade notebook performance. Handle the antenna routing metal tabs in the bottom case carefully. These tabs can be easily broken. 1. Carefully remove both antennas from the old bottom case. 2. Route both antenna cables through the new bottom case as shown below.
Repairing the BIOS IC (Authorized Service Providers Only) The notebook’s BIOS IC cannot be replaced separately. If it is defective, you must replace the motherboard. In some cases, however, you might be able to reprogram a malfunctioning BIOS IC using either e-DiagTools for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. If the notebook will boot sufficiently, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC.
Using a BIOS Floppy Disk If you do not have a BIOS floppy disk, download the package from the Partnership Web site (see page vii) under Product Support Information in the Service and Support Library. Follow the instructions for creating the BIOS floppy disk. Caution Make sure to use the correct BIOS floppy disk for the notebook model you are repairing. The program does not verify the notebook model, so you could accidentally install the wrong BIOS. 1. Insert the BIOS floppy disk in the floppy disk drive.
Removing Other Components (Authorized Service Providers Only) Required Equipment • #0 and #1 Phillips screwdrivers. • Small flat-blade screwdriver. Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove the assemblies and follow the additional steps listed in the table below. Table 2-5.
Component Guide, HDD Heat sink (with fan) Keyboard Panel, wireless PCA, I/R PCA, left and right antennas (wireless models only) PCA, motherboard PCA, switchboard Socket, PCMCIA Speaker assembly 2-64 Removal Procedure Keyboard cover (page 2-12). Speaker (page 2-15). Keyboard (page 2-16). Switchboard PCA (page 2-18). CD/DVD (page 2-20). Display (page 2-23). Top case (page 2-26). See page 2-40. See page 2-16. Keyboard cover (page 2-12). Speaker (page 2-15). Keyboard (page 2-16).
3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information • ! Checking for customer abuse (page 3-3). ! Troubleshooting the problem (page 3-3). ! Verifying the repair (page 3-4). ! Suggestions for troubleshooting (page 3-5). Diagnostic tools ! e-Diagtools diagnostic program (page 3-18).
Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, follow the basic troubleshooting steps shown below. Check the customer’s description of the problem and any supporting information. Check for customer abuse. Try to duplicate the customer’s problem. Troubleshoot the problem using: - Diagnostic tools. - Troubleshooting suggestions. Verify the repair by testing the functionality of the complete unit. Figure 3-1.
Checking for Customer Abuse Some notebooks might appear to have been damaged by customer abuse. Use these guidelines to help determine if this is the case: • If the shipping box is seriously damaged, customer abuse cannot be declared. • If the damage could have a cause other than customer abuse, customer abuse cannot be declared. • If the notebook shows any of the following, customer abuse is declared: ! Missing parts. ! Broken plastic parts. ! Parts not original to the notebook.
Swapping modules that might be defective with others known to be good is generally an ideal way to find the module responsible for the problem. A failure symptom is rarely caused by more than one module, so you will not usually need to replace more than one to correct a particular failure. After you replace a module, the notebook will normally be in a confused state and lock up when you apply power.
Suggestions for Troubleshooting Table 3-2.
If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions in the following table to help find the problem. Table 3-3. Troubleshooting Suggestions Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments To help determine likely causes of a problem, determine which replaceable modules are involved in the system function and what roles they play: see the figure on page 1-64 and the table on page 1-65.
Symptom Sluggish startup or shutdown. Error message such as “Invalid system disk” or “Auto IDE error”. Password forgotten. Power No power. Service Manual Call Center: Suggestions Use Tools tab in disk’s Properties sheet to check hard disk. Use Disk Defragmenter to optimize hard disk. Delete temporary and unneeded files. Check for disk in floppy drive. Check boot order in BIOS Setup. Remove and reinstall hard drive. Repair Center: Likely Causes Hard drive. Repair Center: Comments Hard drive contacts.
Symptom Notebook has short operating time when on battery. Turns off immediately after turning on. Does not run on battery; empty battery indication. Beeps repeatedly. Battery does not charge. 3-8 Call Center: Suggestions Turn down display brightness. Check timeout settings in Power in Control Panel. Check power management settings in BIOS Setup. Try default settings. Battery gauge might need calibration. Run HP Battery Optimizer from Start menu.
Symptom AC adapter does not power notebook. Battery indicator is inaccurate. Standby/resume General problems. Notebook resumes slowly from Standby mode. Does not suspend to Standby mode as expected. Does not automatically enter Hibernation mode as expected. Service Manual Call Center: Suggestions Try another AC adapter, if available. Repair Center: Likely Causes AC adapter. Motherboard. Repair Center: Comments AC adapter cannot be repaired, and must be replaced.
Symptom Display Dark display, no light. White display. Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Make sure notebook is turned on and warmed up. Check power supply. Make sure SDRAM modules are installed properly. Adjust display brightness. Press Fn+F5 several times. Try external monitor. Display cable connection. SDRAM modules. CPU module. Display assembly. Motherboard. Check cable connections. Replace SDRAM modules.
Symptom Files corrupted. Disk capacity less than normal. Disk’s reported capacity is less than actual size Floppy drive General problems. CD/DVD drive Particular CD or DVD not playing properly. Cannot read any CD or DVD. DVD movie stops playing. Service Manual Call Center: Suggestions Run virus scan program. Check hard disk using Tools tab in disk’s Properties sheet. Test hard disk drive with e-Diagtools diagnostics.
Symptom Region Code error. “System Error: Unable to read drive” message. No DVD or CD-RW software on notebook. All DVD play is erratic. Keyboard Some or all keys do not work properly. Embedded numeric keypad does not work. PS/2 keyboard and mouse with Y-adapter do not work. 3-12 Call Center: Suggestions DVDs contain embedded regional codes that prevent them from playing outside region in which they are sold. This error occurs when trying to play DVD intended for different region.
Symptom Touch pad General problems. Special touch pad features not working. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Check settings in Control Panel. Make sure touch pad is enabled in Mouse Properties. By default, touch pad is disabled if external PS/2 mouse is connected, Use BIOS Setup to check settings. Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver.
Symptom Serial/Parallel/USB General problems. Modem General problems. 3-14 Call Center: Suggestions Repair Center: Likely Causes Check connections. Restart notebook. Use troubleshooters in Windows Help. Check settings in Control Panel. Check port settings in Device Manager. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for latest USB drivers. For USB: if the device is powered by the USB port, try the other port. Motherboard.
Symptom LAN/network General problems. Infrared General problems. Service Manual Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to another network station (if applicable). If green light next to LAN port does not light, LAN cable may not be connected to network or network may be down. Use networking troubleshooter in Windows Help. Check settings in Control Panel.
Symptom Wireless General problems. One-Touch button problems Buttons not working properly. On-screen display does not appear when button is pressed. PCMCIA General problems. AC adapter Does not power notebook. Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Check TCP/IP setup in Control Panel. Check SSID, channel, and encryption settings. Mini-PCI card. Antenna PCAs. Motherboard. Make sure all cables are properly connected to miniPCI card and motherboard.
Symptom Notebook pauses or runs sluggishly. Notebook still on but stops responding. Accessories Port replicator problems. Service Manual Call Center: Suggestions May be normal Windows behavior (background processing can affect response time). Certain operations (such as virus scanning or file browsers) can affect performance. Press Ctrl+Alt+Del to see if an application is not responding. Restart notebook.
Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of testing: • User-level testing using a basic hardware test.
10. After each run, press F2 to return to the advanced test screen, or press F4 to view the Support Ticket. 11. Exit. Press F3 and then any key to exit and reboot. 12. Optional: open the Support Ticket. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows. 13. Click View to display the Support Ticket. 14. To add information about your problem, click Comments, type the information, and then click OK.
First, confirm the failure by performing a “clean” boot, as described below. Note that if the notebook fails to restart with a clean boot, it requires repair. 1. Remove all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Provide “clean” AC power—no auto adapter or unusual AC adapter configuration. 3. Press the reset button to return the notebook to a known state. 4. Press the power button to start the notebook.
Beep Codes* 2-1-4-3 2-1-4-4 2-2-1-1 2-2-1-2 2-2-1-3 2-2-2-1 2-2-2-2 2-2-3-1 2-2-3-2 2-2-3-3 2-2-3-4 2-2-4-1 2-3-1-1 2-3-1-3 2-3-2-1 2-3-2-3 2-3-2-4 2-3-3-1 2-3-3-2 2-3-3-3 2-3-3-4 2-3-4-1 2-3-4-3 2-4-1-1 2-4-1-3 2-4-2-3 2-4-4-1 2-4-4-2 2-4-4-3 3-1-1-1 3-1-1-2 3-1-1-3 3-1-1-4 3-1-2-1 3-1-2-2 3-1-2-3 3-1-2-4 3-1-3-1 3-1-3-2 3-1-3-3 3-1-3-4 3-1-4-1 3-1-4-4 3-2-1-1 3-2-1-2 3-2-1-3 3-2-1-4 3-2-2-2 3-2-2-3 3-2-2-4 3-2-3-2 3-2-3-3 3-2-4-1 3-2-4-2 3-2-4-3 3-2-4-4 3-3-1-1 3-3-1-3 3-3-2-1 3-3-3-1 3-3-3-3 3-3-4-1 3-3-
Beep Codes* 3-4-4-1 3-4-4-2 3-4-4-3 3-4-4-4 4-1-1-1 4-1-1-2 4-1-1-3 4-1-1-4 4-1-2-1 4-1-2-2 4-1-2-3 4-1-2-4 4-1-3-1 4-1-3-2 4-1-3-3 4-1-3-4 4-1-4-1 4-1-4-2 4-1-4-3 4-2-1-3 4-3-1-1 4-3-1-2 4-3-1-3 4-3-1-4 4-3-2-1 4-3-2-2 4-3-2-3 4-3-2-4 4-3-3-1 4-3-3-2 4-3-3-3 4-3-3-4 4-3-4-1 4-3-4-2 4-3-4-3 4-3-4-4 4-4-1-1 4-4-1-2 4-4-1-3 4-4-1-4 4-4-2-1 4-4-2-2 4-4-2-3 4-4-2-4 1 long, 2 short 3-22 POST Description Clear parity checkers. Display MultiBoot menu. Clear screen (optional). Check virus and backup reminders.
The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Table 3-5. POST Messages Message Description 0200 Failure Fixed Disk Fixed (hard) disk is not working or not configured properly. Make sure the hard disk is installed properly. Run BIOS Setup and make sure the hard disk type is correctly identified. 0210 Stuck key Stuck key on keyboard.
Message Description 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended Direct Memory Access (DMA) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software Non-Maskable Interrupt (NMI). 02F7: Fail-Safe Timer NMI Failed ServerBIOS2 test error: Fail-safe timer takes too long. device Address Conflict Address conflict for the specified device.
Sycard PCCtest 450/460 PC Card (Optional) The PCCtest 450 and 460 cards (version 1.05) from Sycard Technology are the only recommended diagnostic tools that test the functionality of the PCMCIA slots using a PCMCIA card. Each is a Type II PC card that works with test software to exercise PCMCIA functions. (For details, see the Sycard Technology Web site: http://www.sycard.com/). The PCCtest product contains these components: • PCCtest 450 or 460 (revision 1.05) PC card. • PCCtest 450/460 software disk.
Windows Management Instrumentation (WMI) The Windows Management Instrumentation is basically sets of rules for accessing information about a notebook. WMI allows an application to determine, for example, the operating system being used, which hardware and software components are in the notebook, and possibly whether any of the components need replacing.
3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate: • Press the LEFT and RIGHT arrow keys to move among menus. • Press the UP and DOWN arrow keys to move among parameters in a menu. • Press F5 or F6 to move through values for the current parameter, or press Enter to change a setting. 4. After you select the options you want, press F10 or use the Exit menu to exit BIOS Setup.
System Devices Menu Description Default Video Display Device Sets whether the built-in display automatically switches to an external display, if one is detected. Auto External Pointing Devices Disables the internal pointing devices when an external pointing device is connected. Auto Legacy USB Support Enables BIOS support for USB mouse, keyboard, and floppy drive during startup. Enabled Wake On LAN from Power Off Lets the notebook be turned on via the LAN port.
4 Replaceable Parts This chapter contains an exploded view of the notebook and the following lists of parts: • Notebook replaceable parts (page 4-3). • Accessory replacement parts (page 4-12). • Part number reference (page 4-13).
Figure 4-1.
Figure 4-2.
Table 4-1. Replaceable Parts 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 Part Exchange Description Number Part Number Cover, Keyboard – 1F Pavilion F5761-60904 319428-001 Cover, Keyboard – 1F F5771-60904 Compaq 319430-001 SPS-COVER, KEYBOARD 319479-001 W/SPEAKERS CPQ SPS-COVER, KEYBOARD 323099-001 W/SPEAKERS PAV Display 15.0-inch SXGA+ – F5761-60912 F5761-69012 Pavilion KE Display 15.0-inch XGA – F5761-60911 F5761-69011 Pavilion KE 319437-001 Display 14.
Description 4 PCA, switchboard w/cable 1F Pavilion 4 PCA, switchboard w/cable 1F 5 SPS-KEYBOARD-AR 5 SPS-KEYBOARD-BEL 5 SPS-KEYBOARD-BR 5 SPS-KEYBOARD-CZ 5 SPS-KEYBOARD-DEN 5 SPS-KEYBOARD-EUR Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 • • F4640-60909 317443-171 F4640-60910 317443-181 317443-201 • • No • • No • • No F4640-60911 317443-221 F4640-60912 317443-081 317443-021 • • No • • No Part Exchange Number Part Number F5761-
Description 5 SPS-KEYBOARD-RU 5 SPS-KEYBOARD-SK 5 Keybd, SPANISH Part Exchange Number Part Number F4640-60925 317443-251 317443-231 Pavilion ze5300, ze5200, nx9010, and Presario 2500 • Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 • • • • • • • • No • • No Evo N1010v and Presario 1100 F5771J Pavilion ze4100 F5761H User Repl No No • 5 SPS-KEYBOARD-TAI F4640-60926 317443-071 F4640-60927 317443-101 F4640-60928 317443-111 317443-
8 8 9 Description Heat sink – 1F w/fan SPS-HEATSINK 3F W/2 FANS Thermal pad, set Kit, door – PCMCIA 1F Upper Door w/ Spring Lower Door w/ Spring SPS-DOOR PCMCIA 9 10 SPS-PROC P4 2.4 GHz 10 SPS-PROC P4 2.
Description 11 PCA, motherboard – KE w/ IEEE 1394 Socket, PCMICIA – 1F Guide, HDD – 1F 11 PCA, motherboard – KE w/o IEEE 1394 Socket, PCMICIA – 1F Guide, HDD – 1F 11 SPS-BD SYSTEM DF 11 SPS-BD SYSTEM FF Part Exchange Number Part Number F5761-60902 F4640-60967 F4640-60944 319455-001 F5761-60903 F4640-60967 F4640-60944 319455-001 319506-001 319507-001 Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100
15 15 15 15 Description Case, bottom assy – FF XPHome Case, bottom assy – FF W2K/XPPro Case, bottom assy – FF W2K/XPPro Case, bottom assy – FF XPHome Base Enclosure FF Part Exchange Number Part Number F4640-60981 Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000, and Presario 2100 Evo N1010v and Presario 1100 F5771J Pavilion ze4100 F5761H • User Repl No F4640-60980 • No F4640-60986 • F4640-60987 • • No
Description 17 Tray, HDD – 1F 18 SPS-DRV HD 60 G (4200rpm) 18 SPS-DRV HD 60 G (5400 rpm) 18 SPS-DRV HD 80 G (4200 rpm) 18 HDD-40 GB 9.5mm, IBM ATA100 FDB 18 HDD-40 GB 9.5mm, Toshiba ATA100 18 HDD-30 GB 9.5mm, Hitachi ATA100 18 HDD-30 GB 9.5mm, IBM (diablo) ATA100 18 HDD-30 GB 9.5mm, IBM ATA100 FDB (Cascade) 18 HDD-30 GB 9.5mm, TITAN Toshiba ATA100 (TITAN) 18 HDD-30 GB 9.5mm, Toshiba ATA100 18 HDD-20 GB 9.5mm, Hitachi ATA100 18 HDD-20 GB 9.5mm, IBM ATA100 FDB 18 HDD-20 GB 9.
20 20 20 20 20 20 21 Description SPS PANEL IR 3F W/IR & BUTTON SPS PANEL IR 3F W/IR & W/O BTN Panel, IR – 1F w/o IR & w/ button Panel, IR – 1F w/o IR & w/o button Panel, IR – 1F w/IR & w/button Panel, IR – 1F w/IR & w/o button SPS-BD IR 3F 21 PCA, IR – 1F w/o IR Part Number 319502-001 319503-001 F4640-60948 317439-001 F4640-60949 317440-001 F4640-60950 317441-001 F4640-60951 317442-001 319505-001 Exchange Part Number Pavilion ze5300, ze5200, nx9010, and Presario 2500 Pavilion ze4300, ze4200, nx9005, E
Table 4-2. Accessory Replaceable Parts Description 128MB DDR266B 256MB DDR266B 512MB DDR266B AC-Adapter-Ultraslim Delta 75W s/PFC Battery, Li ion 4.4AHr 8 Cell Li ion Card, mini-PCI-802.11B France Card, mini-PCI-802.
Table 4-3. Part Number Reference Part Description 0950-4162 0950-4168 0950-4176 0950-4193 0950-4287 0950-4288 0950-4318 0950-4319 0950-4320 0950-4360 1822-0780 1822-0781 1822-0819 1822-0913 1822-0989 Exchange Part Number Description F2072-69115 HDD-30.0GB 9.5mm, IBM (diablo) ATA100 F3257-69106 HDD-30GB 9.5mm, Hitachi ATA100 F3257-69103 HDD-30GB 9.5mm, Toshiba ATA100 F3257-69105 HDD-20GB 9.5mm, Hitachi ATA100 F3476-69002 HDD-20GB 9.5mm, TOSH ATA100 FDB F3378-69102 HDD-40GB 9.
Part Description 1822-0990 1822-1024 1822-1037 1822-1060 7121-7525 Exchange Part Number Description F5765-69204 CPU, Cel-M 1.7 GHz Northwood uFCPGA F5765-69202 CPU, Cel-M 1.5 GHz Northwood uFCPGA F5765-69206 CPU, Cel-M 1.8 GHz Northwood uFCPGA F5765-69201 CPU, P4 1.
Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Description SPS-KEYBOARD-SWE • • User Repl No 317443-111 SPS-KEYBOARD-SWI • • No 317443-121 SPS-KEYBOARD-FC • • No 317443-131 SPS-KEYBOARD-PT • • No 317443-141 SPS-KEYBOARD-TK • • No 317443-151 SPS-KEYBOARD-GRK • • No 317443-161 SPS-KEYBOARD-LA • • No 317443-171 SPS-KEYBOARD-AR • • No 317443-181 SPS-KEYBOARD-BEL • • No 317443-201 SPS-KEYBOARD-BR • • No 3
Part Description 317445-001 Exchange Part Number Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 • • Evo N1010v and Presario 1100 F5771J Pavilion ze4100 H5761H • User Repl No Description PCA, switchboard w/cable 1F Pavilion SPS-BD SWITCH W/CABLE 1F CPQ SPS-LABEL NAME SET • • No • • Yes 317448-001 Port Replicator Assy • • 317473-001 Kit, rubber foot and screw plug • • 319411-001
Part Description 319436-001 Exchange Part Number Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 • • Pavilion ze4100 H5761H • • • • No • • • No • • No • • No No Evo N1010v and Presario 1100 F5771J User Repl No • • 319445-001 Description Display 14.1-inch XGA – Pavilion KE Display 15.0-inch XGA – Pavilion KE Display 15.0-inch SXGA+ – Pavilion KE SPS-DSPLY PANEL 15.
Part Description 319468-002 319468-051 Exchange Part Number Description Card, mini-PCI-802.11B worldwide Card, mini-PCI-802.
Part Description 319612-011 Exchange Part Number Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 F5771J Pavilion ze4100 H5761H Description SPS-BD SYSTEM DF • User Repl No 319613-001 SPS-BD SYSTEM FF • No 319848-001 SPS-PROC ATH XP1800+ 1.53-GHz 45W SPS-PROC ATH XP2000+ 1.67-GHz 45W SPS-PROC ATH XP1700+ 1.46-GHz 45W SPS-DRV DSKT 1.
Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 F5771J Exchange Part Part Description Number F4640-60924 Description SPS-KEYBOARD-PT • • User Repl No F4640-60925 SPS-KEYBOARD-RU • • No F4640-60926 Keybd, SPANISH F4640-60927 SPS-KEYBOARD-SWE • • No F4640-60928 SPS-KEYBOARD-SWI • • No F4640-60929 SPS-KEYBOARD-PRC • • No F4640-60930 SPS-KEYBOARD
Exchange Part Part Description Number Description F4640-60986 F4640-69086 Case, bottom assy – w/1394 W2K/XPPro F4640-60987 F4640-69087 Case, bottom assy – w/1394 XPHome F4641-60905 Cover, docking port hp/Compaq Pavilion ze5300, ze5200, nx9010 and Presario 2500 Pavilion ze4300, ze4200, nx9005, Evo N1050v, and Presario 2100 Pavilion ze4200, nx9000 and Presario 2100 Evo N1010v and Presario 1100 F5771J • Pavilion ze4100 H5761H • • User Repl No No • • Yes F4641-60906 Training set, Series 02-B • •
5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statement. Password Removal Policy If the user forgets the system password, the user calls Technical Support to determine the proper removal procedure. The user must provide proof of ownership, and the notebook must be operated during the procedure. The password removal procedure is protected as HP Company Private information.
Hewlett-Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce large displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections might be visible to the customer under varying display conditions, and can appear as bright, dim, or dark spots.
Table 5-1. LCD Guidelines Type of Imperfection Electrical Imperfections: Bright dots (a) Dark dots (a) Imperfections Not Allowed • • • • • 7 or more single bright dots. 7 or more single dark dots. 9 or more total (bright and dark combined) defective dots. Any occurrence of multiple defective dots within 15 mm. Mechanical Imperfections: Any polarizer bubble, discoloration, or dent that is visible from at least 36 cm (14 in).
Service Notes and Obsolete Parts Service notes containing important repair information for these products will be issued as needed. These notes are available online at the Partnership Web site—see page vii.
