Maintenance and Service Guide HP Pavilion ze2000 Notebook PC Compaq Presario M2000 Notebook PC Document Part Number: 377608-002 July 2005 ✎ The information and procedures included in this Maintenance and Service Guide apply to HP Pavilion ze2000 Notebook PC and Compaq Presario M2000 Notebook PC models equipped with Intel processors. This guide is a troubleshooting reference used for maintaining and servicing the computer.
© Copyright 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, Celeron, and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Product Description The HP Pavilion ze2000 Notebook PC 1 and the Compaq Presario M2000 Notebook PC 2 offer advanced modularity, Intel® Mobile Pentium® M and Celeron® M processors, and extensive multimedia support.
Product Description 1.1 Features references are made throughout this Maintenance and ✎ Numerous Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■ S-Video-out jack ■ Expansion port 2 ■ 6-in-1 Digital Media Reader slot A computer model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components in the preceding list.
Product Description ■ 15.0-inch XGA (1024 × 768) TFT display with over 16.7 million colors ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by computer model ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 1.
Product Description ■ Connectors: ❏ External monitor port ❏ Universal Serial Bus (USB) v. 2.
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.22, “System Board,” for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5.
Product Description 1.4 External Components The external components on the front of the HP Pavilion ze2000 computerare shown below and described in Table 1-1.
Product Description Table 1-1 Front Components HP Pavilion ze2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth® device (select models only), are turned on. 3 Power/standby light ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off or in hibernation.
Product Description The external components on the front of the Compaq Presario M2000 are shown below and described in Table 1-2.
Product Description Table 1-2 Front Components Compaq Presario M2000 Item Component Function 1 Speakers (2) Produce stereo sound. 2 Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth device (select models only), are turned on. 3 Power/standby light ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off or in hibernation.
Product Description The external components on the right side of the HP Pavilion ze2000 are shown below and described in Table 1-3.
Product Description Table 1-3 Right-Side Components HP Pavilion ze2000 Item Component Function 1 USB ports (1 or 2 depending on the computer model) Connect an optional USB device. 2 6-in-1 Digital Media Reader slot (select models only) Supports an optional digital memory card. 3 1394 port (select models only) Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder.
Product Description The external components on the right side of the Compaq Presario M2000 are shown below and described in Table 1-4.
Product Description Table 1-4 Right-Side Components Compaq Presario M2000 Item Component Function 1 USB ports (1 or 2 depending on the computer model) Connect optional USB devices. 2 6-in-1 Digital Media Reader slot (select models only) Supports an optional digital memory card. 3 1394 port (select models only) Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder.
Product Description The external components on the left side of the HP Pavilion ze2000 are shown below and described in Table 1-5.
Product Description Table 1-5 Left-Side Components HP Pavilion ze2000 Item Component Function 1 Power connector Connects an AC adapter cable. 2 Monitor port Connects an optional VGA monitor or projector. 3 Expansion port 2* (select models only) Connects the computer to an optional docking device. 4 RJ-45 jack Connects an optional network cable. 5 RJ-11 jack Connects the modem cable. 6 USB port Connects an optional USB device.
Product Description The external components on the left side of the Compaq Presario M2000 are shown below and described in Table 1-6.
Product Description Table 1-6 Left-Side Components Compaq Presario M2000 Item Component Function 1 Power connector Connects an AC adapter cable. 2 Monitor port Connects an optional VGA monitor or projector. 3 Expansion port 2* (select models only) Connects the computer to an optional docking device. 4 RJ-45 (network) jack Connects an optional network cable. 5 RJ-11 (modem) jack Connects the modem cable. 6 USB port Connects an optional USB device.
Product Description The external components on the rear panel of the HP Pavilion ze2000 are shown below and described in Table 1-7. Rear Panel Components, HP Pavilion ze2000 Table 1-7 Rear Panel Components HP Pavilion ze2000 Item Component Function 1 Battery bay Holds a battery pack. 2 Exhaust vent Provides airflow to cool internal components. Ä 1–18 To prevent overheating, do not obstruct vents.
Product Description The external components on the rear panel of the Compaq Presario M2000 are shown below and described in Table 1-8. Rear Panel Components, Compaq Presario M2000 Table 1-8 Rear Panel Components Compaq Presario M2000 Item Component Function 1 Battery bay Holds a battery pack. 2 Exhaust vent Provides airflow to cool internal components. Ä Maintenance and Service Guide To prevent overheating, do not obstruct vents.
Product Description The keyboard components on the HP Pavilion ze2000 are shown below and described in Table 1-9.
Product Description Table 1-9 Keyboard Components HP Pavilion ze2000 Item Component Function 1 Function keys (12) Perform system and application tasks. When combined with the fn key, several keys perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness. 4 Windows logo key Displays the Windows Start menu.
Product Description The keyboard components on the Compaq Presario M2000 are shown below and described in Table 1-10.
Product Description Table 1-10 Keyboard Components Compaq Presario M2000 Item Component Function 1 Function keys (12) Perform system and application tasks. When combined with the Fn key, the function keys perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 Fn key Combines with other keys to perform system tasks. For example, pressing Fn+F7 decreases screen brightness. 4 Windows logo key Displays the Windows Start menu.
Product Description The top components on the HP Pavilion ze2000 are shown below and described in Table 1-11. Top Components, HP Pavilion ze2000 Table 1-11 Top Components HP Pavilion ze2000 Item Component Function 1 Left and right TouchPad buttons Function like the left and right buttons on an external mouse. 2 TouchPad Moves the pointer. 3 Caps lock light On: Caps lock is on. 4 Display switch If the computer is closed while on, initiates standby.
Product Description Table 1-11 Top Components HP Pavilion ze2000 (Continued) Item Component Function 5 Power/standby button When the computer is ■ Off, press to turn on the computer. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby. ■ In hibernation, briefly press to restore from hibernation. system has stopped responding ✎ IfandtheWindows shutdown procedures cannot be used, press and hold for at least 4 seconds to turn off the computer.
Product Description The top components on the Compaq Presario M2000 are shown below and described in Table 1-12. Top Components, Compaq Presario M2000 Table 1-12 Top Components Compaq Presario M2000 Item Component Function 1 Left and right TouchPad buttons Function like the left and right buttons on an external mouse. 2 TouchPad Moves the pointer. 3 Caps lock light On: Caps lock is on. 4 Display switch If the computer is closed while on, initiates standby.
Product Description Table 1-12 Top Components Compaq Presario M2000 (Continued) Item Component Function 5 Wireless light (select models only) On: One or more optional internal wireless devices, such as a WLAN and/or a Bluetooth device (select models only), are turned on. 6 Power/standby button When the computer is ■ Off, press to turn on the computer. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby.
Product Description The external components on the bottom of the HP Pavilion ze2000 are shown below and described in Table 1-13. Bottom Components, HP Pavilion ze2000 Table 1-13 Bottom Components HP Pavilion ze2000 Item Component Function 1 Battery bay Holds a battery pack. 2 Battery pack release latch Releases a battery pack from the battery bay. 3 Memory module compartment Contains two memory slots that support replaceable memory modules.
Product Description Table 1-13 Bottom Components HP Pavilion ze2000 (Continued) Item Component Function 4 Exhaust vents (4) Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 5 Optical drive Supports an optical disc. 6 Label area Contains the computer serial number and other applicable regulatory labels.
Product Description The external components on the bottom of the Compaq Presario M2000 are shown below and described in Table 1-14. Bottom Components, Compaq Presario M2000 Table 1-14 Bottom Components Compaq Presario M2000 Item Component Function 1 Battery bay Holds a battery pack. 2 Battery pack release latch Releases a battery pack from the battery bay. 3 Memory module compartment Contains two memory slots that support replaceable memory modules.
Product Description Table 1-14 Bottom Components Compaq Presario M2000 (Continued) Item Component Function 4 Exhaust vents (4) Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 5 Optical drive Supports an optical disc. 6 Label area Contains the computer serial number and other applicable regulatory labels.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the Main, Security, Advanced, Tools, and Exit menus. 1. Open Computer Setup by turning on or restarting the computer. Press f10 while the “Press to enter Setup” message is displayed in the lower-left corner of the screen. ❏ To change the language, use the arrow keys to select the Advanced menu, select Language Support, and then press f5 or f6 until the appropriate language is highlighted.
Troubleshooting Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer. Press F10 while the “Press to enter Setup” message is displayed in the lower-left corner of the screen. ❏ To change the language, use the arrow keys to select the Advanced menu, select Language Support, and then press f5 or f6 until the appropriate language is highlighted.
Troubleshooting Selecting from the Main Menu Table 2-1 Main Menu Select To Do This System Information ■ View identification information about the computer. ■ View specification information about the processor, memory and cache size, keyboard controller version, and system BIOS. Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Video Graphic Mode Select UMA, SidePort, or UMA+SidePort video memory modes. Dedicated Video Memory View the size of the on-board video memory. Total Video Memory View the size of the total system video memory. Language Support Change the Computer Setup language. Boot Order Set the boot order.
Troubleshooting Table 2-5 Exit Menu Select To Do This Exit Saving Changes Save changes entered during the current session. Then exit and restart the computer. The changes you save are in effect when the computer restarts. Exit Discarding Changes Cancel changes entered during the current session. Then exit and restart the computer. Load Setup Defaults Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-6 Troubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Table 2-6 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Is there power? “Flowchart 2.2—No Power, Part 1.” Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to All drives working? N Go to Is there video? (no boot) Y “Flowchart 2.6—No Video, Part 1.” N Keyboard/ pointing device working? Y N Go to Is the OS loading? N Go to Is there sound? Y “Flowchart 2.9—No Operating System (OS) Loading.” Y “Flowchart 2.15—No Audio, Part 1.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N N Power up on battery power? Go to Power up on battery power? Reset power.* “Flowchart 2.3—No Power, Part 2.” Y Y N N Power up on AC power? Power up on AC power? Reset power.* Go to “Flowchart 2.4—No Power, Part 3.” Y Y Y Power up in docking device? Done N 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another computer, or replacing it. N Replace power supply (if applicable). Power on? Y N Go to Done Power on? “Flowchart 2.4—No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Power on? Done N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4.” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Done Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to Stand-alone or docking device? *NOTE: To change from internal to external display, use the hotkey combination. “Flowchart 2.7—No Video, Part 2.” Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done N Video OK? Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1.” Video OK? Y Video OK? Done N Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reinstall computer into docking device. Y Reset monitor cable connector at docking device. Docking device operating? N Y Docking device operating? N Done Done Test replacement docking device with new computer. Remove computer, replace docking device.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from optical drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the Setup utility for correct booting order. Y Change boot priority through the Setup utility and reboot. N Boot from hard drive? N Y Boot from hard drive? Done Y 2–18 Go to “Flowchart 2.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. Disc or diskette in drive? Y Y Hard drive accessible? Done N Remove disc or diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Hard drive partitioned? Y N Y N Go to “Flowchart 2.13—No OS Loading, Diskette Drive.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on disc or diskette? Run diagnostics and follow recommendations. N N Can bad sectors be fixed? Replace hard drive. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Boot from another device? “Flowchart 2.17—Nonfunctioning Device.” Y Y N Diskette drive enabled in the Setup utility? Enable drive and cold boot computer.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive Y No OS loading from CD-ROM or DVD-ROM drive. N Install bootable disc and reboot computer. Bootable disc in drive? Disc in drive? Y N Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Booting from another device? Y Y Booting order correct? N Go to “Flowchart 2.17—Nonfunctioning Device.” Reset the computer. Refer to Go to Section 1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Computer in docking device (if applicable)? N Go to Internal audio? Undock N “Flowchart 2.16—No Audio, Part 2.” Y Go to Dock computer in replacement docking device. “Flowchart 2.16—No Audio, Part 2.” Y Go to “Flowchart 2.17—Nonfunctioning Device.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in computer (if applicable). Y Audio? Done N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable).
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Fix or replace broken item. Any physical device detected? N Reattach device. Close computer, plug in power, and reboot. Go to “Flowchart 2.9—No Operating System (OS) Loading.” Replace hard drive. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Replace internal keyboard or cable. Y Y Keyboard operating properly? Done Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. Pointing device operating properly? Y Y Pointing device operating properly? Done Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Network or modem connection working? Reload drivers and reconfigure. Done N Y Disconnect all power from the computer and open. Replace NIC/modem (if applicable). Reseat NIC/modem (if applicable).
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Item Description 1 Display assemblies (include wireless antenna boards and cables) Spare Part Number 15.0-inch, XGA TFT BrightView, for use on HP Pavilion ze2000 models 394452-001 15.0-inch, XGA TFT, for use on HP Pavilion ze2000 models 381065-001 15.
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2000 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 4 Keyboards Spare Part Number For use on HP Pavilion ze2000 models in: Asia Pacific, Australia, Canada, Hong Kong, the People’s Republic of China, and the United States Belgium Brazil Denmark France Germany Europe and the Netherlands French Canada 381068-001 381068-A41 381068-201 381068-081 381068-051 381068-041 381068-331 Germany Greece Israel Italy Korea Norway Portugal Saudi Arabia Spain Swede
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2000 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 5 Top covers (include TouchPad) 6 Spare Part Number For use on full-featured HP Pavilion ze2000 models For use on defeatured HP Pavilion ze2000 models 382396-001 394455-001 For use on Compaq Presario M2000 models with full-featured models For use on Compaq Presario M2000 models with defeatured models 382397-001 382906-001 Speaker assemblies For use on HP Pavilion ze2000 models 382410-001 For
Illustrated Parts Catalog Computer Major Components, Compaq Presario M2000 3–8 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description Spare Part Number 13 Battery connector board 382413-001 14 System boards (include disk cell RTC battery) 15 16 855, for use on full-featured models with Intel Pentium M processors 381062-001 855GM, for use on full-featured models with Intel Pentium M processors 373522-001 852GM, for use on defeatured models with Intel Celeron M processors 373523-001 PC Card assembly (not illustrated) 389
Illustrated Parts Catalog Computer Major Components, HP Pavilion ze2000 3–10 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 18 Mini PCI communications modules 802.11b/g Broadcomm for use in most of the world 802.11b/g Broadcomm for use in the rest of the world 802.11b Intel for use in most of the world 802.11b Intel for use in the rest of the world 802.11b/g Intel for use in most of the world 802.11b/g Intel for use in the rest of the world 802.11b/g for use in the United States 802.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics Kit Spare Part Number Information Item Description Spare Part Number Miscellaneous Plastics Kit 1 2 3 4 5 For use on HP Pavilion ze2000 models 367765-001 For use on Compaq Presario M2000 models 367766-001 Includes: Memory module compartment cover Mini PCI compartment cover Hard drive cover PC Card slot space saver Computer feet (4) Maintenance and Service Guide 3–13
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-3 Mass Storage Devices Spare Part Number Information Spare Part Number Item Description 1 Hard drives (all 4200-rpm; include frame and connector) 80-GB 60-GB 40-GB 2 381398-001 381397-001 381396-001 Optical drives For use on HP Pavilion ze2000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Dual Layer Combo Drive 381399-001 381401-001 381403-001 390141-001 For use on Compaq Presario M2000 models 8X DVD-ROM
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-4 Spare Parts: Miscellaneous (not illustrated) (Continued) Description Spare Part Number 65-watt AC adapter 371790-001 Power cords For use in: Australia and New Zealand 373979-011 Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden 373979-021 Brazil 373979-201 Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 373979-001 Denmark 373979-081 Hong Kong and the United Kingdom 373979-0
Illustrated Parts Catalog 3.6 Sequential Part Number Listing Table 3-5 Spare Parts: Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 364727-001 USB digital drive 367759-001 Battery pack, 6-cell, 4.4-AHr 367760-001 Battery pack, 12-cell, 8.8-AHr 367771-001 Processor, Intel Pentium M 725 (1.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 367777-161 Keyboard for use on Compaq Presario M2000 models in Latin America 367777-281 Keyboard for use on Compaq Presario M2000 models in Thailand 367777-331 Keyboard for use on Compaq Presario M2000 models in Europe and the Netherlands 367777-AB1 Keyboard for use on Compaq Presario M2000 models in Taiwan 367777-AD1 Keyboard for use on Compaq Presario M2000 models in Korea
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 373048-001 Mini PCI communications module, 802.11b/g Broadcomm for use in the rest of the world 373052-001 Processor, Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB (includes thermal pad) 373053-001 Processor, Intel Pentium M 745 (1.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 373979-BB1 Power cord for use in Israel 376651-001 Broadcomm Bluetooth Wireless LAN 380032-001 Processor, Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB (includes thermal pad) 380033-001 Processor, Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB (includes thermal pad) 380690-001 Processor, Intel Pentium M 715A (1.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 381068-081 Keyboard for use on HP Pavilion ze2000 models in Denmark 381068-091 Keyboard for use on HP Pavilion ze2000 models in Norway 381068-111 Keyboard for use on HP Pavilion ze2000 models in Switzerland 381068-121 Keyboard for use on HP Pavilion ze2000 models in French Canada 381068-131 Keyboard for use on HP Pavilion ze2000 models in Portugal 381068-141 Keyboard for us
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 381068-BB1 Keyboard for use on HP Pavilion ze2000 models in Israel 381394-001 Memory module, 256-MB (266 MHz) 381395-001 Memory module, 512-MB (266 MHz) 381396-001 Hard drive, 4200-rpm, 40-GB (includes frame and connector) 381397-001 Hard drive, 4200-rpm, 60-GB (includes frame and connector) 381398-001 Hard drive, 4200-rpm, 80-GB (includes frame and connector) 381399-001
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 382398-001 Base enclosure for use on HP Pavilion ze2000 models 382399-001 Base enclosure for use on Compaq Presario M2000 models 382400-001 Miscellaneous Plastics Kit for use on HP Pavilion ze2000 models 382401-001 Miscellaneous Plastics Kit for use on Compaq Presario M2000 models 382402-001 Screw Kit for use on HP Pavilion ze2000 models 382403-001 Screw Kit For use on Comp
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 382414-001 Power connector board 382415-001 LED board for use on HP Pavilion ze2000 models (includes cable) 382416-001 USB/S-Video controller board 382417-001 Display hinge brackets for use on HP Pavilion ze2000 models 382418-001 Hinge covers (for use only on Compaq Presario M2000 models) 382906-001 Top cover for use on Compaq Presario M2000 models with defeatured models (i
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 392591-001 Mini PCI communications module, 802.11b/g for use in the United States 392591-002 Mini PCI communications module, 802.11b/g for use in the rest of the world 394452-001 Display assembly, 15.
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place ✎ As the subassembly (and all accompanying s) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and sleeve protectors ■ Conductive bins and other assembly or soldering aids ■ Nonconductive foam ■ Conductive tabletop workstations with ground cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling packages ■ Nonconduct
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are are as many as 63 screws, in 10 different sizes and types, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 5.3 Preparing the Computer for Disassembly Battery pack # of Screws Removed 0 5.4 Hard Drive 2 loosened to remove the hard drive cover 4 to disassemble the hard drive 5.5 Computer Feet 0 5.6 Optical Drive 1 5.7 Memory Module 2 loosened 5.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.12 Display Assembly HP Pavilion ze2000 = 4 Compaq Presario M2000 = 6 5.13 Base Enclosure HP Pavilion ze2000 = 23 Compaq Presario M2000 = 21 5.14 Speaker Assembly 0 5.15 Heat Sink 3 5.16 Fan 2 5.17 Processor 0 5.18 Battery Connector Board 2 5.19 Power Connector Board 2 5.20 USB/S-Video Controller Board 2 5.21 Bluetooth Board 2 5.
Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. Battery Pack Spare Part Number Information 12-cell, 8.8-AHr 6-cell, 4.4-AHr 6-cell, 4.
Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c. Lift the front edge of the battery pack 2 and swing it back. d. Remove the battery pack. Removing the Battery Pack Reverse the above procedure to install the battery pack. 5.
Removal and Replacement Procedures 1. Position the computer with the rear panel toward you. 2. Loosen the two black PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 3. Lift the right side of the cover 2 and swing it to the left. 4. Remove the hard drive cover. hard drive cover is included in the Miscellaneous ✎ The Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models).
Removal and Replacement Procedures 5. Use the mylar tab 1 on the right side of the hard drive to lift the right side of the hard drive until it disconnects from the computer. 6. Remove the hard drive 2 from the hard drive bay.
Removal and Replacement Procedures 7. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. 8. Remove the hard drive frame frame 2 from the hard drive. 9. Slide the hard drive connector 3 toward you and remove it. Removing the Hard Drive Frame and Connector Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models). The feet attach to the base enclosure as illustrated below.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the PM2.0×6.0 screw 1 that secures the optical drive to the computer. Compaq Presario M2000 optical drive is secured by ✎ The one PM2.0×7.0 screw. 4. Insert a thin tool, such as a paper clip 2, into the media tray release hole. (The optical drive media tray releases from the optical drive.) 5. Use the media tray frame to slide the optical drive 3 to the right. 6. Remove the optical drive.
Removal and Replacement Procedures 5.7 Memory Module Memory Module Spare Part Number Information 512-MB 256-MB 381395-001 381394-001 1. Prepare the computer for disassembly (refer to Section 5.3).
Removal and Replacement Procedures 2. Loosen the two black PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the rear edge of the memory module compartment cover 2 up and swing it toward you. 4. Remove the memory module compartment cover. memory module compartment cover is included in the ✎ The Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models).
Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. modules are designed with a notch 3 to prevent ✎ Memory incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.8 Mini PCI Communications Module Mini PCI Communications Module Spare Part Number Information 802.11b/g Broadcomm for use in most of the world 802.11b/g Broadcomm for use in the rest of the world 802.11b Intel for use in most of the world 802.11b Intel for use in the rest of the world 802.11b/g Intel for use in most of the world 802.11b/g Intel for use in the rest of the world 802.11b/g for use in the United States 802.
Removal and Replacement Procedures 2. Loosen the black PM2.0×5.0 screw 1 that secures the Mini PCI compartment cover to the computer. 3. Lift the rear edge of the Mini PCI compartment cover 2 up and then swing it toward you. 4. Remove the Mini PCI compartment cover. Mini PCI compartment cover is included in the ✎ The Miscellaneous Plastics Kits, spare part numbers 382400-001 (for use on HP Pavilion ze2000 models) and 382401-001 (for use on Compaq Presario M2000 models).
Removal and Replacement Procedures disconnecting the cables, make note of which wireless ✎ Before antenna cable is attached to which antenna clip on the Mini PCI communications module. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications module. 6. Spread the two retaining tabs 2 that secure the Mini PCI communications module to the communications compartment socket. (The front edge of the board rises up). 7.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the two silver PM2.0×5.0 screws that secure the keyboard cover to the computer.
Removal and Replacement Procedures 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Insert a flat blade tool into the keyboard cover notches behind the f1, f5, f11, and insert keys 1 and lift up until the keyboard cover 2 disengages from the computer. 7. Remove the keyboard cover. Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover.
Removal and Replacement Procedures 5.10 LED Board LED Board Spare Part Number Information For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models 382415-001 382907-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard cover (Section 5.9).
Removal and Replacement Procedures 3. Release the zero insertion force (ZIF) connector to which the keyboard cable is connected and disconnect the keyboard cable 1 from the system board. 4. Remove the two PM2.0×3.0 screws 2 that secure the LED board to the computer. 5. Remove the LED board 3. Removing the LED Board Reverse the above procedure to install the LED board.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the four black PM2.0×4.0 screws that secure the keyboard to the computer.
Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.
Removal and Replacement Procedures 5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.12 Display Assembly Display Assembly Spare Part Number Information 15.0-inch, XGA TFT BrightView, for use on HP Pavilion ze2000 models 394452-001 15.0-inch, XGA TFT, for use on HP Pavilion ze2000 models (includes wireless antenna boards and cables) 381065-001 15.
Removal and Replacement Procedures 2. Turn the computer upside down, with the front panel toward you. 3. Disconnect the wireless antenna cables from the Mini PCI communications module 1. 4. Remove the cables from the clip 2 in the base enclosure.
Removal and Replacement Procedures 5. Turn the computer display-side up with the front toward you. 6. Open the display. 7. Disconnect the display cable 1 from the system board. 8. Remove the wireless antenna cables 2 from the clips in the top cover.
Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to follow this caution can result in damage to the display assembly. 9 and 10 apply only to HP Pavilion ze2000 models. See ✎ Steps steps 11 and 12 in this section for information on removing the display assembly on Compaq Presario M2000 models. 9. Remove the four PM2.0×6.0 screws 1 that secure the display assembly to the computer. 10. Remove the display assembly 2.
Removal and Replacement Procedures Ä CAUTION: Support the display assembly when removing the following screws. Failure to follow this caution can result in damage to the display assembly. 11 and 12 apply only to Compaq Presario M2000 ✎ Steps models. 11. Remove the six PM2.0×6.0 screws 1 that secure the display assembly to the computer. 12. Remove the display assembly 2. Removing the Display Assembly, Compaq Presario M2000 Models Only Reverse the above procedure to install the display assembly.
Removal and Replacement Procedures 5.13 Base Enclosure Base Enclosure Spare Part Number Information For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models 382398-001 382399-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. Keyboard (Section 5.11) g.
Removal and Replacement Procedures 3 through 5 apply only to HP Pavilion ze2000 models. ✎ Steps See steps 6 through 8 in this section for information on removing the base enclosure screws on Compaq Presario M2000 models. 3. Remove the three PM2.0×6.0 screws 1 and the two black PM2.0×4.0 screws 2 that secure the base enclosure to the computer.
Removal and Replacement Procedures 4. Turn the computer upside down, with the front panel toward you. 5. Remove the following: 1 Five PM2.0×16.0 screws that secure the base enclosure the computer 2 Seven PM2.0×6.0 screws that secure the base enclosure the computer 3 Six silver PM2.0×5.
Removal and Replacement Procedures 6 through 8 apply only to Compaq Presario M2000 ✎ Steps models. 6. Remove the six PM2.0×7.0 screws 1 and the silver PM2.0×5.0 screw 2 that secure the base enclosure to the computer.
Removal and Replacement Procedures 7. Turn the computer upside down, with the front panel toward you. 8. Remove the three black PM2.0×4.0 screws 1 and the fifteen PM2.0×7.0 screws 2 that secure the base enclosure to the computer.
Removal and Replacement Procedures 9 and 10 apply to both HP Pavilion ze2000 and ✎ Steps Compaq Presario M2000 models. 9. Lift the rear edge of the base enclosure 1 until it disengages from the computer. 10. Slide the base enclosure 2 back and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure.
Removal and Replacement Procedures 5.14 Speaker Assembly Speaker Assembly Spare Part Number Information For use on HP Pavilion ze2000 models For use on Compaq Presario M2000 models 382410-001 383189-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. Keyboard (Section 5.11) g.
Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 straight up to remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly.
Removal and Replacement Procedures 5.15 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal pad) 382412-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. Keyboard (Section 5.11) g. Display assembly (Section 5.12) h. Base enclosure (Section 5.13) 2.
Removal and Replacement Procedures 3. Disconnect the fan cable 1 from the system board. 4. Remove the three silver PM2.0×4.0 screws 2 that secure the heat sink to the top cover. 5. Remove the heat sink 3. Removing the Heat Sink Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.16 Fan Fan Spare Part Number Information Fan (includes thermal pad) 382411-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. Keyboard (Section 5.11) g. Display assembly (Section 5.12) h. Base enclosure (Section 5.13) i.
Removal and Replacement Procedures 3. Remove the two silver PM2.0×4.0 screws 1 that secure the fan to the heat sink. 4. Remove the fan 2. Removing the Fan Reverse the above procedure to install the fan.
Removal and Replacement Procedures 5.17 Processor Processor Spare Part Number Information Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB 373053-001 373052-001 367771-001 383431-001 380690-001 Intel Celeron M 380 (1.6-GHz) with 400-MHz FSB Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB Intel Celeron M 360 (1.
Removal and Replacement Procedures 2. Turn the processor locking screw 1 one-quarter turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. gold triangle 3 on the processor should be aligned in the ✎ The front right corner when you install the processor. Removing the Processor Reverse the above procedure to install a processor.
Removal and Replacement Procedures 5.18 Battery Connector Board Battery Connector Board Spare Part Number Information Battery connector board 382413-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. Keyboard (Section 5.11) g. Display assembly (Section 5.12) h.
Removal and Replacement Procedures 3. Remove the silver PM2.0×4.0 screw that secures the battery connector board to the top cover.
Removal and Replacement Procedures 4. Turn the top cover upside down, with the front panel toward you. 5. Remove the silver PM2.0×4.0 screw 1 that secures the battery connector board to the top cover. 6. Slide the battery connector board 2 toward the rear panel until it disconnects from the system board. 7. Remove the battery connector board 3. Removing the Battery Connector Board Reverse the above procedure to install the the battery connector board.
Removal and Replacement Procedures 5.19 Power Connector Board Power Connector Board Spare Part Number Information Power connector board 382414-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. Keyboard (Section 5.11) g. Display assembly (Section 5.12) h.
Removal and Replacement Procedures 2. Remove the two silver PM2.0×4.0 screws 1 that secure the power connector board to the top cover. 3. Slide the power connector board 2 toward the rear panel until it disconnects it from the system board. 4. Remove the power connector board 3. Removing the Power Connector Board Reverse the above procedure to install the power connector board.
Removal and Replacement Procedures 5.20 USB/S-Video Controller Board ✎ This section applies only to full-featured models. USB/S-Video Controller Board Spare Part Number Information USB/S-Video controller board 382416-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f.
Removal and Replacement Procedures 2. Remove the silver PM2.0×4.0 screw 1 that secures the USB/S-Video controller board to the top cover. 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remove the USB/S-Video controller board. Removing the USB/S-Video Controller Board Reverse the above procedure to install the USB/S-Video controller board.
Removal and Replacement Procedures 5.21 Bluetooth Board ✎ This section applies only to full-featured models. Bluetooth Board Spare Part Number Information Broadcomm Bluetooth board 376651-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Memory module compartment cover (Section 5.7) d. Mini PCI compartment cover (Section 5.8) e. Keyboard cover (Section 5.9) f. Keyboard (Section 5.11) g.
Removal and Replacement Procedures 3. Remove the two PM1.5×3.5 screws 1 that secure the Bluetooth board to the USB/S-Video controller board. 4. Disconnect the Bluetooth board cable 2 from the USB/S-Video controller board. 5. Remove the Bluetooth board 3. Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board.
Removal and Replacement Procedures 5.22 System Board System Board Spare Part Number Information 855, for use on full-featured models with Intel Pentium M processors (includes a disk cell RTC battery) 381062-001 855GM, for use on full-featured models with Intel Pentium M processors 373522-001 852GM, for use on defeatured models with Intel Celeron M processors 373523-001 PC Card assembly 389525-001 ✎ All system board spares kits include a disk cell RTC battery.
Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: a. Hard drive (Section 5.4) b. Optical drive (Section 5.6) c. Keyboard cover (Section 5.9) d. Keyboard (Section 5.11) e. Display assembly (Section 5.12) f. Base enclosure (Section 5.13) g. Speaker assembly (Section 5.14) h. Battery connector board (Section 5.18) i. Power connector board (Section 5.19) j. USB/S-Video controller board (Section 5.20) 2.
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board.
Removal and Replacement Procedures 4. Turn the top cover upside down with the front toward you. 5 applies only to HP Pavilion ze2000 models. See step 6 ✎ Step in this section for information on removing the system board screws on Compaq Presario M2000 models. 5. Remove the two silver PM2.0×4.0 screws that secure the system board to the top cover.
Removal and Replacement Procedures ✎ Step 6 applies only to Compaq Presario M2000 models. 6. Remove the three silver PM2.0×4.0 screws that secure the system board to the top cover.
Removal and Replacement Procedures 7. Flex the left edge of the top cover 1 out until the 1394 connector 2 disengages from the top cover. 8. Lift the left side of the system board 3 until the 1394 connector is clear. 9. Flex the front edge of the top cover 4 until the audio connectors 5 and LED section 6 of the system board disengage from the top cover.
Removal and Replacement Procedures 10. Slide the system board to the left at an angle and remove it. Removing the System Board Reverse the above procedure to install the system board.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions HP Pavilion ze2000 Height (varies from front to back) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in 3.29 cm to 3.89 cm 23.06 cm 33.40 cm 1.30 in to 1.53 in 9.08 in 13.15 in 2.44 kg 2.39 kg 5.38 lb 5.
Specifications Table 6-1 Computer (Continued) Temperature Operating Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.
Specifications Table 6-2 15.0-inch, XGA, Display Dimensions Height Width Diagonal 22.9 cm 30.0 cm 38.1 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical 9.0 in 11.8 in 15.0 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-3 Hard Drives 80-GB* 60-GB* 40-GB* 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.
Specifications Table 6-4 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 4.
Specifications Table 6-5 24X DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 6–6 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-5 24X DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media < 110 ms < 210 ms < 130 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-6 8X DVD±RW/R and CD-RW Combo Drive Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Write: CD-R and CD-RW DVD-R and DVD-RW Disc diameter Standard disc Mini disc 6–8 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-6 8X DVD±RW/R and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD DVD < 175 ms < 285 ms < 230 ms < 335 ms Random Full stroke Audio output level Audio-out, 0.
Specifications Table 6-7 8X DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc Disc thickness 6–10 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.
Specifications Table 6-7 8X DVD-ROM Drive (Continued) Track pitch 0.74 µm Access time CD media DVD media < 100 ms < 175 ms < 125 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 V rms Cache buffer 512 KB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-8 24X CD-ROM Drive Applicable disc Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 1.
Specifications Table 6-9 System DMA Hardware DMA System Function DMA0 n/a DMA1* n/a DMA2* n/a DMA3 n/a DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-10 System Interrupts (Continued) IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS/2 TouchPad IRQ1
Specifications Table 6-11 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
Specifications Table 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Connector Pin Assignments Table A-1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-3 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV-CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground Maintenance and Service Guide A–3
Connector Pin Assignments Table A-4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog A–4 Maintenance and Service Guide
Connector Pin Assignments Table A-5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide A–5
Connector Pin Assignments Table A-6 Audio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A-7 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel A–6 Maintenance and Service Guide
B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. B–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KE A 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
C Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kits, spare part numbers 382402-001 (for use on HP Pavilion ze2000 models) and 382403-001 (for use on Compaq Presario M2000 models). Table C-1 Phillips PM2.5×4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.
Screw Listing Table C-2 Black Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Head Width Black 5 5.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Section 5.3) 2 Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C clips; documented in Section 5.
Screw Listing Table C-3 Phillips PM2.0×6.0 Screw mm Color Qty. Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.6) 2 Seven screws that secure the base enclosure on the HP Pavilion ze2000 computer(documented in Section 5.13) Phillips PM2.0×6.
Screw Listing Table C-3 Phillips PM2.0×6.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 1 One screw that secures the keyboard to the computer (documented in Section 5.11) 2 Four screws that secure the display assembly on the HP Pavilion ze2000 (documented in Section 5.12) Phillips PM2.0×6.
Screw Listing Table C-3 Phillips PM2.0×6.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 6 screws that secure the display assembly on the Compaq Presario M2000 (documented in Section 5.12) Phillips PM2.0×6.
Screw Listing Table C-3 Phillips PM2.0×6.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 22 6.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.0×6.
Screw Listing Table C-4 Phillips PM2.0×7.0 Screw mm Color Qty. Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical drive on the Compaq Presario M2000 (documented in Section 5.6) Phillips PM2.0×7.
Screw Listing Table C-4 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure on the Compaq Presario M2000 (documented in Section 5.13) Phillips PM2.0×7.
Screw Listing Table C-4 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base enclosure on the Compaq Presario M2000 (documented in Section 5.13) Phillips PM2.0×7.
Screw Listing Table C-5 Silver Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Head Width Silver 9 5.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the keyboard cover to the computer (documented in Section 5.11) 2 Six screws that secure the base enclosure on the HP Pavilion ze2000 (documented in Section 5.13) Silver Phillips PM2.0×5.
Screw Listing Table C-5 Silver Phillips PM2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 9 5.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the base enclosure to the computer (documented in Section 5.13) Silver Phillips PM2.0×5.
Screw Listing Table C-6 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Silver 2 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board to the computer (documented in Section 5.10) Phillips PM2.0×3.
Screw Listing Table C-7 Black Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the keyboard to the computer (documented in Section 5.11) Black Phillips PM2.0×4.
Screw Listing Table C-7 Black Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure to the computer (documented in Section 5.13) Black Phillips PM2.0×4.
Screw Listing Table C-7 Black Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 8 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the Compaq Presario M2000 (documented in Section 5.13) Black Phillips PM2.0×4.
Screw Listing Table C-8 Phillips PM2.0×16.0 Screw mm Color Qty. Length Thread Head Width Black 5 16.0 mm 2.0 mm 4.0 mm Where used: 5 screws that secure the base enclosure on the HP Pavilion ze2000 (documented in Section 5.13) Phillips PM2.0×16.
Screw Listing Table C-9 Silver Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 1 Three screws that secure the heat sink on the HP Pavilion ze2000 (documented in Section 5.15) 2 One screw that secures the battery connector board to the computer (documented in Section 5.18) 3 Two screws that secure the power connector board to the computer (documented in Section 5.
Screw Listing Table C-9 Silver Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the fan to the heat sink (documented in Section 5.16) Silver Phillips PM2.0×4.
Screw Listing Table C-9 Silver Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the battery connector board to computer (documented in Section 5.18) Silver Phillips PM2.0×4.
Screw Listing Table C-9 Silver Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the system board on the HP Pavilion ze2000 (documented in Section 5.22) Silver Phillips PM2.0×4.
Screw Listing Table C-9 Silver Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 16 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the system board on the Compaq Presario M2000 (documented in Section 5.22) Silver Phillips PM2.0×4.
Screw Listing Table C-10 PhillipsPM1.5×3.5 Screw mm Color Qty. Length Thread Head Width Silver 2 3.5 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth board to the computer (documented in Section 5.21) Phillips PM1.5×3.
Index 1394 port 1–11, 1–13 6-in-1 Digital Media Reader light 1–11, 1–13, 1–25, 1–27 6-in-1 Digital Media Reader slot 1–11, 1–13 A AC adapter, spare part number 3–17, 3–19 arrow keys 1–21, 1–23 audio troubleshooting 2–23 audio-in jack location 1–7, 1–9 pin assignments A–6 audio-out jack location 1–7, 1–9 pin assignments A–6 B base enclosure removal 5–33 spare part numbers 3–9, 3–24, 5–33 battery bay 1–18, 1–19, 1–28, 1–30 battery connector board removal 5–47 spare part number 3–9, 3–24, 5–47 Maintenance an
Index computer feet illustrated 3–12 locations 5–10 Computer Setup Advanced Menu 2–5 File Menu 2–4 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–3 computer specifications 6–1 connector pin assignments audio-in A–6 audio-out A–6 external monitor A–4 headphone A–6 microphone A–6 modem A–5 monitor A–4 network A–2 RJ-11 A–5 RJ-45 A–2 S-Video-out A–3 Universal Serial Bus (USB) A–1 connectors, service considerations 4–2 D design overview 1–32 disassembly sequence chart 5–3 diskette dri
Index E electrostatic discharge 4–4, 4–8 entertainment cable, spare part number 3–16 exhaust vents 1–18, 1–19, 1–29, 1–31 expansion port 2 1–15, 1–17 external monitor port pin assignments A–4 F fan removal 5–43 spare part number 3–7, 3–24, 5–43 features 1–2 feet illustrated 3–12 locations 5–10 flowcharts, troubleshooting no audio 2–23, 2–24 no network/modem connection 2–28 no OS loading 2–17 no OS loading from diskette drive 2–21 no OS loading from hard drive 2–18, 2–19, 2–20 no OS loading from optical dr
Index I I/O address specifications 6–15 IDE drive light 1–7, 1–9 interrupt specifications 6–13 K keyboard removal 5–24 spare part numbers 3–5, 3–18, 3–19, 3–21, 3–22, 3–23, 5–24 troubleshooting 2–26 keyboard components 1–20, 1–22 keyboard cover removal 5–19 spare part numbers 3–3, 3–24, 5–19 keypad keys 1–21, 1–23 L label area 1–29, 1–31 LED board removal 5–22 spare part numbers 3–3, 3–25, 5–22 left-side components 1–14, 1–16 Logo Kit, spare part numbers 3–16, 3–24 M mass storage devices, spare part num
Index mouse, spare part number 3–16, 3–18 mute button 1–25, 1–27 mute light 1–25, 1–27 N network jack location 1–15, 1–17 pin assignments A–2 network, troubleshooting 2–28 nonfunctioning device, troubleshooting 2–16, 2–25 num lock key 1–21, 1–23 num lock light 1–25, 1–27 O optical drive location 1–11, 1–13, 1–29, 1–31 OS loading problems 2–22 precautions 4–3 removal 5–11 spare part numbers 3–11, 3–15, 3–23, 3–25 specifications 6–6, 6–8, 6–10, 6–12 P packing precautions 4–5 PC Card assembly, spare part n
Index Index–6 S T Screw Kit, spare part number 3–16, 3–24 screw listing C–1 security cable slot 1–11, 1–13 serial number 3–1, 5–2 service considerations 4–2 speaker assembly removal 5–39 spare part numbers 3–7, 3–24, 3–25, 5–39 speakers 1–7, 1–9 specifications battery pack 6–5 computer 6–1 display 6–3 DMA 6–13 DVD/CD-RW Combo Drive 6–6 DVD±RW/R and CD-RW Combo Drive 6–8 DVD-ROM drive 6–10 hard drive 6–4 I/O addresses 6–15 interrupts 6–13 memory map 6–18 optical drive 6–12 static shielding materials 4–8
Index USB travel mouse, spare part number 3–16, 3–18 USB/S-Video controller board removal 5–52 spare part numbers 3–7, 3–25, 5–52 V video troubleshooting 2–14 volume button 1–25, 1–27 W Windows applications key 1–21, 1–23 Windows logo key 1–21, 1–23 wireless button 1–25 wireless light 1–7, 1–9, 1–27 workstation precautions 4–6 Y Y-cable, spare part number 3–16 Maintenance and Service Guide Index–7
