Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
The information in this document is subject to change without notice. ® Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA © 2000, 2003 Hewlett-Packard Company. All rights reserved.
Start Here........................................... vii Introducing the Quick Start Guide .........1 Safety Information ................................................. 1 Using the Quick Start Guide................................... 3 Finding Additional Information ............................... 4 Setting Up the Computer .......................5 Turning On the Computer for the First Time............... 6 Registering with HP ............................................... 7 Getting Help................
Putting the Computer into Standby and Hibernation Mode .............................................. 28 Standby Mode ............................................... 28 Hibernation Mode .......................................... 30 Automatic Standby or Hibernation Mode........... 31 Visiting the Hewlett-Packard Web Site ................... 44 Viewing Online Manuals ................................. 45 Sending and Receiving E-Mail.............................. 47 If the ISP Provides the Browser.............
Getting HP Updates for the PC ............69 Informing You of Changes.................................... 69 Using HP Centre to Receive Messages from HP....... 69 Starting HP Centre .......................................... 70 Turning Off the HP Centre Service..................... 70 Re-enabling the HP Centre Service .................... 71 Resolving Problems ............................ 73 Troubleshooting ..................................................
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Start Here Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this guide, you can use your computer with confidence. Note: The screens on your computer may not match the screens pictured on these pages. Quick Start Guide Filename: sa3rwqsK.
Inventory Checklist PC Power cord Modem cable Keyboard Transformer (powered speakers only) Speakers The documentation includes: Setup poster This Quick Start Guide Support Guide, containing support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable HP DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure
PC Front Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. CD-ROM or CD-RW drive DVD-ROM or DVD+RW/+R drive Diskette (floppy) drive On button Lower front cover opened to show connectors FireWire ® USB Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
PC Back Connect your keyboard, mouse, monitor, and modem as described in the setup poster. Turn on the computer for the first time, and finish the registration process. Then, add a printer or other device, or install any software programs that came on CDs or DVDs included in the computer box (select models only). Parallel Telephone HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
PC Connector Symbols Symbols in this table identify connectors. Description Symbol Mouse (PS/2) Keyboard (PS/2) Universal Serial Bus (USB) for mouse, keyboard, digital camera, or other device with a USB connector Description Audio Line Out (powered speakers) Start Here Symbol OUT Audio Line In IN Headphones Printer (parallel) Monitor serial Serial port for digital camera or other serial device Speaker Many peripherals and external devices are Plug and Play.
PC Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. xii HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Start Here PC Front Connections Note: Before using your components, you may need to install the software that came with the component. Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Register with HP Register your HP Pavilion home PC with Hewlett-Packard so that HP can assist you with your technical support needs. xiv HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Internet Start Here Click Start, choose All Programs, and then click Easy Internet Sign-up for a simple step-by-step wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
HP Desktop HP Tour Guide Easy Internet Sign-up The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here. Help and Support Start button xvi HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Start Menu Start Here Click the Start button to view the Start menu, the entry point to everything on your computer. Look at the following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. Help and Support All Programs Start button Note: The screen on your computer may not match the screen pictured here. Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news xviii HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
My HP Pavilion PC Start Here Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. Learn how to use your HP Pavilion home PC Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
All Programs Click Start and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. hp pavilion pc tools Hewlett-Packard All Programs Star t button Note: The screen on your computer may not match the screen pictured here. xx HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
HP Tour Guide Start Here Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses. The Support Guide contains operating specifications for the PC, along with regulatory and safety information.
HP Web Sites Start Here Type these Web site addresses into the Address box of your Internet browser, and then press the Enter key on your keyboard to find helpful information from HP online. www.hp.com Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s home and business services. www.hp.com/cposupport/ loc/regional.
Microsoft Windows XP Operating System ® ® For questions about the Microsoft Windows XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting — click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet. xxiv HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Recovery System and Hard Drive Space " Selective: Ensures that the recovery data is matched to the particular PC model. You can easily recover only the application or system software you need. " Non-destructive: By recovering only the software you need, you preserve user data and files. Important: The recovery CD set you create is a complete image of the original HP Pavilion home PC hard disk drive contents and is matched to your model number.
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Introducing the Quick Start Guide This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.
Warning: Always disconnect the Warning: Electrostatic discharge (ESD) modem cord from the telephone system before installing or removing your computer cover. can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer. Place cards on a conductive foam pad or inside the card wrapper, if possible, but never on the card wrapper. Warning: Do not operate the computer with the cover removed.
Thank you for purchasing the HP Pavilion home PC. We’ve made it easy for you to start using the PC right away. The setup poster shows you how to connect your computer, and this Quick Start Guide will help you continue from there. Note: Be sure you set up the computer near a telephone This Quick Start Guide will help you learn how to: ■ Turn the computer on and off correctly. ■ Set up an Internet account and connect to the Internet. ■ Adjust the speaker volume. ■ Insert and remove a CD disc.
Finding Additional Information Look in the computer box for printed information that describes important details or updates regarding your model PC. You can find additional information about the PC in the onscreen Help and Support Centre, which is on the computer. Just click Start, and then click Help and Support.
Setting Up the Computer Follow the steps shown on the setup poster to set up the computer in your work area. Then read the topics in this section that describe how to turn on the computer for the first time, and finish the registration process. When you have completed these steps, you may add any printer, scanner, camera, or other peripheral equipment you have for your system. Many peripherals, external devices, memory, and add-in cards are Plug and Play.
Turning On the Computer for the First Time After you’ve completed connecting the components of the HP Pavilion, by using the steps illustrated on the setup poster, you’re ready to turn on the computer. First, press the Power button on the monitor. Then, to turn on the computer, press the On button on the front of the PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion.
Registering with HP Getting Help As part of the initial setup in some countries/regions, you will be prompted to register the computer with HP. It’s important to register so that you can be notified of changes and updates to the HP Pavilion. This information also assists HP Customer Care if you ever need to call for support. You can get help over the telephone from HP.
New types of viruses are invented all the time. Be sure to get regular updates of your virus-scanning software from the program manufacturer. If a software program or the operating system gets damaged, you can reinstall the software. Refer to “Using Application Recovery and System Recovery” on page 79 for details. When your PC has software problems, it’s possible that a voltage spike, power failure, or blackout has occurred.
Working in Comfort After assembling the HP Pavilion, but before you begin using the computer, make sure the computer and your work area are properly set up to maintain your comfort and productivity. Refer to “Working in Comfort” in the Help and Support Centre for important ergonomic information. Just click Start, Help and Support, My HP Pavilion PC, and then click Working in Comfort. 0–15˚ 50–70 cm (20–28 inches) 0–15˚ Setup You can find important ergonomic information on the Internet.
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Introducing the Basics Windows Operating System The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. Start Menu Click the Start button to open the Start menu. Use this menu to: ■ Select programs or documents. ■ Open the Help and Support Centre. ■ Start a search. Basics Using the Computer ■ Run a program. ■ Open the Control Panel to view or change settings.
Using the Mouse Scroll wheel button Left button Right button Your PC includes a mouse. When you move the mouse, its roller ball moves and causes the cursor on the screen to move. Use the mouse on a flat surface. You may have an optical mouse that uses a light, instead of a roller ball, to sense movement. Use the optical mouse on an opaque surface. Note: The optical mouse cannot work on a glass, translucent, or reflective surface. Some computers include a scrolling mouse.
■ Scroll through a document without having to click the scroll bar on the screen. ■ Use the autoscroll feature to have the document scroll automatically. ■ Skim through a document. The Scroll Feature Click the left mouse button to place the cursor in the document. To scroll toward the beginning of a document, roll the mouse wheel up (away from you). To scroll toward the end of a document, roll the wheel down (toward you).
The Panning Feature Using the Keyboard Use the panning feature when you want to skim through a document. Introduction 1 To use panning, press and hold down the wheel button. The keyboard has an arrangement of standard keys and special buttons. 2 Slowly move the mouse in the direction you want to scroll. The farther you move the pointer from the starting point, the faster the document pans. The illustrations show the location of the keys and buttons.
Arrow keys The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using. The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in a document, or in a game.
Numeric keys Special buttons When the Num Lock LED (light-emitting diode) on the keyboard is on, the numeric keys are the number keys and arithmetic functions found on a basic calculator. When the Num Lock LED on the keyboard is off, the numeric keys are directional keys used during games, or to move the cursor. Press the Num Lock key to lock, and unlock the numeric key functions. The special buttons are at the top of the keyboard.
■ Search for information on the Internet. Note: Your keyboard may not have all the features listed. ■ Customise the buttons to open programs and connect to Internet Web sites. ■ Place the PC into standby to save power. ■ Get support information. ■ Find a file or program on the hard drive. ■ Print. Your keyboard enables you to: ■ Adjust speaker volume. ■ Mute speaker sound. ■ Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray.
Buttons The top of the keyboard has a number of special buttons. hp Standby Help HP Print Imaging Software Shopping Sports Finance Connect Search Chat E-Mail Media Controls Volume Control Music Mute Note: Buttons may be labelled differently on your keyboard. The number and location of buttons vary by keyboard model. 18 HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
hp Feature Description Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears. Help Opens the Help and Support Centre. HP Links to HP Web site. Print Prints documents from most programs. Basics Icon Shopping Sports Finance Connect Goes to popular Web sites. Can be reconfigured to open any site or application.
Icon Feature Description HP Picture Toolkit Or Opens an imaging software program. Can be reconfigured. My Photo Centre Or Picture It! Media Controls (CD/DVD/MP3) Operates CD or DVD player: open and close top disc tray, skip tracks, pause, and stop. Volume control (Volume knob or Volume Up and Volume Down buttons) Volume knob: Increases speaker volume when turned clockwise and decreases volume when turned counterclockwise. Can be turned indefinitely, even after maximum sound has been reached.
You can reconfigure the special buttons on the keyboard to open different programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the Buttons tab. 6 Double-click the button you want to change. The button configuration window opens. 7 Choose the button capability from the drop-down list.
Using Speakers Note: The stereo speakers set is a left-right, 2-channel speaker system, and may be passive (no power button) or active (power button). A multi-channel audio speakers system is an active system with more than 2-channels, and may include a subwoofer. For example, a 5.1 speakers system, referred to as a 6-channel speakers system, uses two front speakers (left-right), two rear speakers (left-right), a centrespeaker, and a subwoofer.
3 Turn on the PC. 1 Click Start on the taskbar. 5 Configure the multi-channel audio output; refer to the next procedure. 2 Choose All Programs. If you see the Multi-channel Sound Manager folder in the All Programs menu, your PC has the multi-channel option. To connect your multi-channel speaker system to the PC: 1 Turn off the PC. 2 Connect the three audio cable plugs from the speaker system to the connectors on the back of the PC (see the table).
To configure multi-channel audio output for the DVD player: Note: WinDVD is set up for two (stereo) speaker output. In order to hear all speakers on multi-channel DVD movies, change the audio properties for WinDVD so that they match your speakers configuration (set in the previous procedure) and the recorded DVD capability. 1 Insert a DVD or start InterVideo WinDVD. (See “Playing a DVD” on page 62.) 2 Right-click anywhere in the WinDVD video window, and then click Properties. 3 Click the Audio tab.
The two ways to use the Volume icon are: You can adjust speaker volume by: 1 Click the Volume icon on the taskbar. ■ Using the volume knob or buttons on the keyboard. Basics Adjusting speaker volume 2 Adjust the volume. ■ Using the volume knob on the speakers (select models only). 3 When you are satisfied with the sound level, click outside the Volume window to close this window. ■ Using the Volume icon on the taskbar.
Using a Microphone Your HP Pavilion home PC comes with one microphone connector in the back of the PC. Your computer may have another microphone connector in the front of the PC under the access door. Only one microphone connector works at a time. The back connector is already set up to work. For PCs with the multi-channel audio speakers option, the microphone connector in the front of the PC, if present, is ready to use; see “To use the microphone with multi-channel audio” on page 24.
3 In Adjust volume for, click Recording. 7 Click the Advanced button. 4 In Show the following volume controls, select the Microphone tick box. 8 Select the Alternate Microphone tick box. 5 Click OK. 9 Click Close. 6 Adjust the volume of Microphone Balance. 10 Click X (Close) on the upper-right corner of the Recording Control window.
Turning Off the Computer You can turn off the computer without pressing any buttons on the computer chassis. 1 Close any open software programs. To close programs, click X in the upper-right corner of each window. 2 Click Start on the taskbar. 3 Click Turn Off Computer, at the bottom of the menu. 4 Click Turn Off. 5 Turn off the monitor. For information on alternatives to turning off the computer, see the next section “Putting the Computer into Standby and Hibernation Mode.
To manually put the computer in standby: 1 Press the Standby button on the keyboard. The screen goes dark, and the computer goes into standby mode. 2 When you want to use the computer again, press a key on the keyboard, or press the Standby button. The screen display reappears just as you left it. Another way to manually put the computer into standby is to: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Stand By.
Hibernation Mode When the computer is in hibernation mode, it saves everything that is in computer memory to the hard disk, turns off the monitor and the hard disk, and then turns itself off. When you turn on the computer, everything (programs, folders, and documents) is restored to the screen. 4 When you want to use the computer again after hibernation, press the On button on the front of the PC.
6 If you changed the Enable hibernation tick box, click Apply. To automatically put the computer into standby or hibernation mode, modify the power management settings: 7 Click the Power Schemes tab to set the timers for standby and/or hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the timers: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Click Power Options.
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Setting Up and Using the Internet ■ Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all countries/regions.) ■ Internet Explorer Web browser. ■ Outlook Express e-mail software program. ■ V.92-ready modem and modem software (not available in all models). ■ LAN (local area network) card (select models only).
What Is an ISP? What Is the World Wide Web? Internet Service Providers (ISPs) are businesses that give you access to the Internet, and most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service. The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organisations. These individuals and groups have created millions of Web site pages in support of their activities.
What Is a URL? What Is an E-Mail Address? The URL (Uniform Resource Locator) identifies a file location, typically in the form Your e-mail address identifies the electronic post office box where people can send you electronic mail. E-mail addresses have the form The URL contains the protocol and the pathway to a site and may include the path to a specific file within that site. Each full-stop, or dot, in the URL separates elements within the address. For example, you will see the URL extension .
How Do I Search the Internet? The browser program you use includes a Search feature. You may need to click a button or select the feature from a menu to display it, depending on the type of browser program it is. The Search feature provides a box where you enter a question or a word that describes the information you want to find. If you enter one or a few general words, you may get many general results. If you enter several precise words, you usually get fewer but more specific results.
The modem is used for connecting to an ISP that provides telephone dial-up connection to the Internet. There are other ways to connect to the ISP that do not use the telephone modem, such as a LAN (local area network) or DSL (Digital Subscriber Line). See “Setting Up the Network Interface Adapter” on page 39 if you are connecting through a LAN. Check with your ISP for specifics on your connection. To identify the modem connector, look at the back panel of the computer.
Back of PC To connect the cable between the modem and the telephone service line: 1 Plug one end of a modem cable into the modem connector on the back of the computer. This connector may be labelled with either Line or a modem connector symbol. 2 Telephone (optional) Telephone cable (optional) 1 Modem connector Modem cable 2 Plug the other end of the cable into the telephone service line socket on the wall. 3 On modems with a Telephone Line switch, make sure the switch is in position 1.
Your modem driver can be upgraded to enable certain v.92 features. For information, go to the HP Web site listed in the Support Guide, click support, type Pavilion V.92 into the search in box, and then click the blue arrow to the right of the box. Follow the instructions provided. Important: Your ISP must support the v.92 standard in order to use any of the v.92 features.
Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.) Warning: DO NOT plug the network cable into a telephone socket. Although the plug on the network cable looks similar to the plug on a telephone cable, they are not the same. RJ-45 port To connect the network interface adapter to the network: 3 With the computer turned on, check the LEDs (light-emitting diodes) on the network adapter. The LEDs on each type of network adapter are described below.
Setting Up Your Internet Account LEDs ■ 100 — Lit green when connected to a 100BaseT port ■ LINK — Lit green with valid network connection LEDs ■ LINK — Lit green with valid network connection ■ ACTIVITY — Lit yellow during network data transfer activity HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system.
Signing Up with an ISP Using Easy Internet Sign-up Easy Internet Sign-up helps you sign up for a new Internet account, set up an existing account, or configure Internet access using a LAN (local area network), cable modem, or DSL (Digital Subscriber Line). 1 Connect the telephone service line to your modem by using the modem cable. Refer to the setup poster and to “Setting Up the Modem” on page 37.
Connecting to the Internet Using Any Browser A Web browser program searches for, finds, and displays Web site information. How you access and explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser. If you signed up for Internet access with an ISP that allows any browser, use Internet Explorer or another Web browser to explore the Internet.
You can go to a particular Web site by entering the address (such as http://www.hp.com) in the Address box in the Web browser and pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific word or phrase on the Web. Visiting the Hewlett-Packard Web Site The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products.
■ Support: Receive technical support and detailed product information such as hardware warranties, specifications, and instruction manuals. To go directly to the support Web page for your PC model and find online manuals for it, see “Viewing Online Manuals” on page 45. Viewing Online Manuals Buy: Buy products, supplies, and accessories online for your home, home office, or business.
To go directly to a support Web page (English only) for your HP Pavilion model and find online manuals in your language, use the following steps: 1 Establish a connection to the Internet. 5 Click manuals in the Ask a question box. Note: If manuals does not appear, there are no online manuals associated with your model. 2 Type http://www.hp.com/cposupport/ into your Web browser Address box, and press the Enter key on your keyboard.
Your HP Pavilion home PC comes with an electronic mail (e-mail) software program from Microsoft called Outlook Express. Some ISPs use Outlook Express. Other ISPs provide their own e-mail program and Web browser, and they may not let you use Outlook Express or your preinstalled browser. Note: Some models have Microsoft Outlook instead of Outlook Express. For details on using Microsoft Outlook, open the Outlook program and access Help.
If the ISP Provides the Browser Sending e-mail messages Follow the ISP’s instructions to download its Web browser and e-mail program and to set up and use your e-mail account. You will then be able to send and receive e-mail each time you connect to your ISP. Open the Outlook Express program: If Using Outlook Express After you sign up with an ISP, and connect your modem, you can run Outlook Express from the Start menu.
Receiving e-mail messages 1 Start Outlook Express. 2 If necessary, click the Send/Recv tool on the toolbar to have Outlook Express deliver new messages from all listed e-mail accounts. Internet 3 Click the Inbox folder to view the list of incoming messages. Messages not yet read appear in bold on the screen. Note: The messages stay in your Inbox until you delete them or move them to another folder. 4 Click a message once to view it, or double-click the message to expand it and read it in its own window.
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Doing Common Tasks The PC has a diskette (floppy) drive, and one or more compact disc (CD) drives. For the optional 6-In-1 memory card reader, refer to “Using the 6-In-1 Memory Card Reader” on page 52. There are different types of compact disc drives included with the PC: ■ CD-ROM drive, which can read audio and data CD discs. ■ CD-RW drive, which can read and record audio and data CD discs. ■ DVD-ROM drive, which can read DVD discs. ■ DVD+RW/+R drive, which can read and write CD and DVD discs.
Using the Diskette (Floppy) Drive Insert the diskette into the drive until it locks in place. Make sure you insert the diskette with the round metal disk face down, and the arrow on the top pointing into the drive. You can copy files from or to the diskette. When you are done, check that the light on the drive is off, indicating that the PC is not writing to the diskette, and then press the Eject button on the PC and remove the diskette.
Special note about the Safely Remove Hardware Utility Warning: Do not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected. Doing so will remove the 6-In-1 reader from your PC; you must restart the PC to see your reader again. Common Tasks If you inadvertently open this window, click Close. Quick Start Guide Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
To use the 6-In-1 memory card reader 2 The In-use light on the card reader blinks, and the computer automatically detects the media. Important: CompactFlash and Microdrive are keyed, 3 The computer opens a window so you can access the media contents. You can copy files from or to the media. and cannot be inserted incorrectly. Insert the receptacle edge (holes) of this media into the top slot.
Card Insert Into slot CompactFlash type I media Receptacle edge (holes) Top slot CompactFlash type II media Receptacle edge (holes) Top slot IBM Microdrive disk drive Receptacle edge (holes) Top slot Secure Digital (SD) Memory Card Upside down (gold connector fingers up) Lower slot MultiMediaCard Upside down (MMC) (gold connector fingers up) Lower slot Memory Stick® (MS) Memory Card Upside down (gold connector fingers up) Lower slot SmartMedia™ (SM) Memory Card Face up Lower slot Inse
3 Remove the CD/DVD from its case, holding on to the disc edges only. 4 Gently place the disc in the tray with the label facing up. 5 Close the disc tray by gently pushing the tray into the computer. You can also close the tray by clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Note: For the top drive in the PC, you can close the tray by pressing the media control open/close button on the keyboard.
Removing a CD or DVD Handling CDs Note: You cannot remove a CD or DVD after you have To avoid damaging a CD, follow these guidelines: 1 Open the disc tray by pressing the Eject button. 2 Holding on to the disc edges only, lift the CD or DVD out of the tray. ■ Return the CD to the case when you are finished using it. ■ Handle the disc by its outside edges or centre hole only. ■ Do not touch the unlabelled side of a CD or place the unlabelled side down on your desk.
Playing Music CDs The PC includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Using MusicMatch Jukebox This software lets you play music CDs, as well as record digital music files, create music CDs on your CD-RW drive, organise your digital music into libraries, and listen to music over the Internet.
For more information on this software, refer to the online Help within the MusicMatch Jukebox program. To view the Help menu: 1 Insert a CD in the drive. The MusicMatch Jukebox window opens. Or If the MusicMatch window does not automatically open, click Start on the taskbar, choose All Programs, MUSICMATCH, and then select MusicMatch Jukebox. Using Windows Media Player This software lets you play music CDs, as well as play DVDs when you have a DVD drive.
When you click the Media Guide or the Radio Tuner features, Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations. For more information on this software, refer to the online Help within the Windows Media Player program. To view the Help menu: 1 Insert a CD in the drive. The Windows Media Player window opens. Or 2 To control the CD currently in the drive, click the buttons in the Windows Media Player window.
Using the CD-RW drive, you can play a CD, or record onto a recordable disc (CD-R or CD-RW). Note: The CD-RW drive is available on select models only. 1 Press the Eject button on the door of your CD-RW drive, and place a CD in the centre of the CD-RW disc tray. 2 Close the disc tray by gently pushing the tray into the computer. From there, you can copy audio or data files to a CD using the RecordNow software program. To open RecordNow program: 1 Click Start on the taskbar. 2 Choose All Programs.
Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software. 2 Close the disc tray by gently pushing the tray into the computer. The movie plays in its own resizable window, and the WinDVD control panel appears. Playing a DVD DVDs automatically play after you insert the disc. Note: DVD movies are often localised to geographical countries/regions. For information about this, see “Using Country/Region Codes” on page 65.
To start WinDVD without a disc in the drive: Understanding DVD Terminology 1 Click Start on the taskbar. To understand the DVD controls, you should be familiar with DVD terminology. Each DVD can hold one or more titles. Most full-length movies have only one title on the DVD, but some DVDs include several short movies, with each movie being a separate title. 3 Choose InterVideo WinDVD. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open.
Using the WinDVD Control Panel ■ To see what a button does on the control panel, place the mouse pointer on the button; the button title appears onscreen. ■ To move the WinDVD control panel, place the mouse pointer on the panel (but not on a button), and drag it to the desired location on the screen. ■ To resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border. The WinDVD control panel automatically appears when you insert a DVD.
The six major DVD countries/regions are: DVDs sometimes come with country/region codes imprinted as part of the disc data. These codes prevent DVD movies from being played in countries/regions of the world that are different from where they were sold. You can play DVDs from other countries/regions only five times before the country/region code locks and becomes permanent. Once the code locks, you can only play DVDs from that country/region.
For example, if you play a DVD with a country/region 1 code, WinDVD sets the current country/region of your DVD-ROM player to 1. If you later play a DVD that is coded for a different country/region, WinDVD asks if you want to set this as the current country/region. Warning: You can change the country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support. 66 HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.
Using the DVD+RW/+R Drive The DVD+RW/+R drive is available on select models only. The DVD+RW/+R drive plays movie DVDs and music CDs, reads data CDs and DVDs, and records files to DVD+RW, DVD+R, CD-R, and CD-RW discs. Note: There are two types of DVD discs: DVD+R/RW and DVD-R/RW. DVD-R and DVD-RW discs do not work in the DVD+RW/+R drive. The guide for this drive is printed and included in the computer box (select models). Playing Video CDs You can play MPEG (Motion Picture Experts Group) videos.
To see the items in the HP Pavilion PC Tools folder: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Hewlett-Packard. 4 Click hp pavilion pc tools. 5 Click an item to view or use it. Note: If there are no guide titles listed in HP Pavilion PC Tools, your PC has no onscreen guides. 68 HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
Getting HP Updates for the PC HP provides an Internet-based service that includes informing you when updates are available for your PC. The updates from HP messages are also available to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see “Visiting the Hewlett-Packard Web site” on page 44.
Starting HP Centre Turning Off the HP Centre Service After you view or close a message, it will not automatically display again. To turn off the HP Centre Service: To read a previously received message, open HP Centre: Note: If you change your mind later, you can turn on the service. See “Re-enabling the HP Centre Service” in the following section. 1 Click Start on the taskbar. 1 Click Start on the taskbar. 2 Choose All Programs. 2 Choose All Programs. 3 Choose hp centre. 3 Choose hp centre.
Re-enabling the HP Centre Service When you re-enable the HP Centre Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. If you disable the service, you can use the Re-enable hp centre icon on the desktop to turn on the service. To turn on the service: ■ Double-click the Re-enable hp centre icon on the desktop. Or 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp centre. HP Updates 4 Click Re-enable hp centre.
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Help Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Problem Solution My computer won’t turn on at all.
Problem Solution My computer won’t turn on at all. (continued) ■ If the computer doesn’t go through the above procedure, check the following: ■ The power cord and all cables are securely plugged into the computer. ■ The power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it. ■ The monitor is connected to the computer, plugged in, and turned on. I installed a new printer or other device, and it won’t work.
Solution The computer (or part of it) doesn’t seem to be working. ■ ■ Try restarting the computer as follows: 5 Click Start on the taskbar. 6 Click Turn Off Computer. 7 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off. 2 Wait a few seconds, and turn the computer back on. Note: Using the On button to reset the system is not recommended and should be used only as a last resort.
Problem Solution The monitor doesn’t work, even though the computer appears to. ■ ■ ■ ■ ■ When I push one of the special or multimedia buttons on the keyboard, nothing happens. 76 Check the connection of the power cord into the monitor. Make sure the monitor is turned on — it has its own power button. Make sure the monitor power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it.
Solution My keyboard doesn’t work, even though the computer and monitor seem to work. ■ ■ The AOL program comes up even though I’m not using it. ■ If the PC beeps repeatedly, or if nothing happens when you press keys, it’s possible that the keyboard is connected improperly. PS/2 keyboards only: Check that the cable connector pins are straight. Make sure the keyboard is connected to the keyboard port, not to the mouse port.
Problem Solution The mouse doesn’t work, even though everything else does. ■ ■ ■ If nothing happens when you move the mouse, it’s possible that the mouse is connected improperly. PS/2 mouse only: Check that the cable connector pins are straight. Make sure the mouse is connected to the mouse port, not to the keyboard port. To reconnect these two cables, turn the computer off, reconnect the cables, and then turn the computer back on.
Using Application Recovery and System Recovery Note: Your PC does not include recovery CDs. Recovery CDs contain a complete image of the original HP Pavilion home PC hard drive contents. You can make your own recovery CDs; see “Using HP Recovery CD Creator“ on page 83. System Restore Recovery Before using the HP Pavilion System Recovery or Application Recovery program, use System Restore. Warning: Try System Restore before using the HP Pavilion System Recovery program.
Application Recovery Note: Not all models include the Application Recovery program. Perform steps 1 through 5 of “To Start Application Recovery.” If hp application recovery appears in the hp pavilion pc tools folder, then your PC includes the HP Pavilion Application Recovery program. If an individual application or driver accidentally gets erased or damaged, you can reinstall the software using the HP Pavilion Application Recovery program.
When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP Pavilion System Recovery program as a last resort to reinstall the software. When needed, you can reinstall the operating system and the application software that was originally installed on the computer at the factory by using the System Recovery program. Warning: The HP Pavilion System Recovery program will delete any data or programs that you installed after purchase.
To start System Recovery: 4 Click Yes to continue with the recovery process. Continue with step 7. 1 Turn off the PC. Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. Turn on the PC. 5 Wait a few seconds, and then press the On button to turn the computer on.
Make your own recovery CDs before you need them; see “Using HP Recovery CD Creator“ on page 83. The recovery CDs can be used only with the specified PC model. The CDs are licensed for use only with your HP Pavilion home PC. The recovery CDs can install the operating system and software on your computer hard disk drive if the software becomes corrupted or is accidentally erased. Using HP Recovery CD Creator Make recovery CDs for your PC by using HP Recovery CD Creator before you experience any problem.
To use this program, your PC must have a CD-RW drive or other drive that can write to the CDs. If necessary, purchase a Windows XP-compatible CD-RW drive from your local computer or electronics store. The number of CDs in the recovery set depends on your PC model. The program tells you the number of CDs needed to make the set. The process takes some time, including up to 30 minutes per CD to verify that the information is correct. You can quit the process at any time.
Starting System Recovery Using Recovery CDs Note: If your PC has a blank or corrupted hard disk, The recovery CDs provide two recovery options: To start System Recovery using recovery CDs: ■ Standard Recovery: This is a nondestructive recovery, which recovers factoryshipped programs, drivers, and the operating system without affecting any data files that you may have created since purchasing this PC.
4 Press the On button on the front of the PC to turn on the computer. 5 Enter the BIOS setup program during the startup: When the blue screen with the HP Invent logo appears, press the F1 key on the keyboard until Entering SETUP is displayed. (You only have a few seconds to press the F1 key before the normal startup process continues.) Wait until the BIOS setup program opens. 6 Press the right arrow key to select Boot. 7 Press the down arrow key to select Boot Device Priority, and then press Enter.
10 Press the F10 key to save the changes and exit BIOS. 11 With Yes selected, press Enter. 12 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions: ■ For standard recovery, press R, and then press R again. Click Next to proceed with the non-destructive system recovery. Click Yes to start the recovery. Insert the remaining CDs when directed. Or ■ 13 When the recovery program finishes, click Restart to restart the computer.
18 Change the first boot device using one of these methods: ■ Press the down arrow key or up arrow key to select the CD-ROM item. Press the - (minus) key to move the CD-ROM item down until it is the third item in the list. Or ■ Press the down arrow key to highlight the First Boot Device selection. Press the + (plus) key until Floppy is the selection. 19 Press the F10 key to save the changes and exit BIOS. 88 HP Pavilion home PC Filename: sa3rwqsK.doc Title: HP-Print2k.dot Template: HP-Print2K.
The PC comes with a hard disk drive. Depending on your model, the hard disk drive has 20 gigabytes (GB) to more than 160 GB of total disk space. The PC comes with preloaded software programs and a partition within the hard disk drive that takes up a certain amount of space on the hard disk drive. The partition: ■ Houses a backup version of the operating system and the programs included with the PC. ■ Takes up about 5 GB of hard disk space, reducing the total amount of space available for your use.
Displaying Hard Disk Space To view the amount of space on the hard disk: 1 Click Start on the taskbar. 2 Click Control Panel. Increasing Available Hard Disk Space You can free up space on the hard disk by uninstalling programs or by using the Disk Cleanup utility to remove unwanted files. 3 Click Performance and Maintenance, if present. To uninstall programs: 4 Double-click Administrative Tools. 1 Click Start. 5 Double-click Computer Management. The Computer Management window opens.
To use the Disk Cleanup utility: Reinstalling Programs 1 Click Start. You can reinstall most programs that came with your PC. 3 Choose Accessories. 4 Choose System Tools. 5 Click Disk Cleanup. Wait for the calculations to complete. 6 Select the files you want to delete, and click OK, and then click Yes. For programs that came on CDs or DVDs, just reinsert the disc and follow the onscreen instructions. For preinstalled programs, follow the steps in “Application Recovery” on page 80.
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Index A adjusting microphone volume, 27 adjusting speaker volume, 25, 74 All Programs, xx America Online, troubleshooting, 77 Application Recovery, 79, 80 Application Recovery warning, 80 autoscrolling, mouse, 13 available hard disk space checking, 90 increasing, 90 B buttons Eject, 55 E-Mail, 19 Help, 19 HP, 19 mouse, 12 mouse scroll wheel, 12 Mute, 20 Off.
CD-RW drive playing, 61 recording, 61 chassis, symbols, xi Combo drive, 66 components, 6 computer Application Recovery, 79, 80 damage warning, 73 hibernation mode, automatic, 31 hibernation mode, manual, 30 no sound, 74 not working, 75 problem turning on, 73 replacement parts, 45 service locations, 45 setting it up, 5, 9 settings, 11 sleep mode.
E Easy Internet Sign-up, xv, 42 Eject button, 55 e-mail address, 35 keyboard button, 19 receiving, 47 sending, 47 tour, xxi using Outlook Express, 48 erased software, 80 Ethernet adapter, connecting, 39 F faxes, standby mode, 29 floppy disk.
I Internet about, 33 browser programs, 43 browsing the Web, 36 connecting to, 37, 43 Easy Internet Sign-up, xv, 42 finding an ISP, 41 high-speed connection, 39 ISP-provided browser, 43 keyboard button, 19 searching the, 36 signing up with an ISP, 41 Internet Service Provider (ISP), defined, 34 Internet tour, xxi introduction, 3 inventory checklist, viii K keyboard features, 17 reconfiguring buttons, 21 troubleshooting, 76, 77 types of buttons, 18 96 keyboard keys alphanumeric, 14 arrow, 15 function, 15 n
N Net. See Internet, about network cable warning, 40 network interface adapter about, 39 connecting, 39 network interface card, 39 NIC, 39 no sound, 74 O Off button.
registering with HP, xiv, 7 reinstalling software, 80, 81, 91 removing unneeded software, 90 repetitive strain injury (RSI), 9 replacement parts, 45 restoring system, 79 RJ-45 port, 40 S safety warnings, 1 saving electricity, 28 scrolling mouse, 12 searching for files or folders, 11 searching the Internet, 36 selecting programs or documents, 11 sending an e-mail, 47 service locations, 45 setting up computer, 5, 9 settings viewing or changing, 11 Volume Control, 25, 26 shortcut icons, xvi shutting down comp
U uninstalling software, 90 updating drivers, 44 software, 44 system, 69 Upgrading and Servicing the PC guide, 4 upgrading to v.92 modem features, 39 URL defined, 35 using, 43 using 6-In-1 memory card reader, 52 using a microphone, 26 using the diskette (floppy) drive, 52 V v.
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