Troubleshooting

4
Getting Help
HP Support Center Options
Software Help
Each software package shipped with your
computer is listed here, along with its
manual (if there is one), online Help, and a
support phone number.
Hardware Help
Information on hardware components (such
as your keyboard) is located here.
HP Pavilion
Library
Online manuals are found here. Software
manuals (also found under Software Help)
are found here as well.
Tutorials
Learn skills such as creating software
shortcuts and changing the color of your
screen background by taking the short
lessons found here.
Common
Questions
Common questions that HP Customer Care
Center personnel are frequently asked are
listed and answered here. Subjects range
from modems to the Internet to MS-DOS
and more. Check here if you have a question
about your computer.
System
Maintenance
Here you will find system tools to clean up
your hard disk and remove viruses.
Technical
Support
Find information about your technical
support options here.
Using System Tools
All of your system maintenance tools are organized
in one convenient location – the HP Support Center.
You can run special utilities provided by HP, as well
as the Microsoft system tools.
To access system tools from the HP Support Center:
1
Double-click the
HP Support Center
icon on the desktop.
2
Click
System Maintenance
. The HP-provided
tools are described in the following table. You
will also find links to the Microsoft system tools
(such as ScanDisk and Disk Defragmenter).