Troubleshooting and Maintenance Guide

Repairing Software Problems 21
Repairing Software Problems
Your computer uses the operating system and installed software programs during normal
operation. If your computer works improperly or stops because of the software, you may
be able to repair it.
Some software repairs are as simple as restarting your computer, and others require
performing a System Recovery from files on your hard disk drive
.
Software Repair Overview
This section lists the available methods to fix your computer if you are experiencing
software problems. Detailed instructions about each method are in the sections that follow.
You must perform the procedures in the order listed here.
 Restarting Your Computer
 Turning Off Your Computer
 Updating Drivers
 Microsoft System Restore
 Software Program and Hardware Driver Reinstallation
 System Recovery
NOTE: It is important that you perform the computer repair methods in the order described
in this document.
NOTE: If you are replacing a hard disk drive, you only have to run the System Recovery.