hp pavilion home pc warranty and support guide 1 year parts and labor 1 year technical telephone support 24 hours a day, 7 days a week what’s inside: where to get help warranty and license information declaration of conformity operating specifications regulatory and safety information Filename: ma39051.doc Title: HP-Print2k.dot Template: HP-Print2K_vertical.
Before contacting HP Customer Support Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.
help Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the Quick Start Guide for help with setting up your PC. 4 For help online, go to the HP Support Web site at 2 For faster help, be sure to register your HP Pavilion home PC by e-mail, on the Web at 5 If you have not solved the problem, call the HP Customer Care Center at 1-800-HP-INVENT (U.S. & Canada). http://www.register.hp.com http://www.hp.com/support or by phone.
Software Support Software Title — Company Phone — Web Address America Online U.S.: 888-346-3704 Canada: 888-265-4357 www.aol.com ArcSoft www.arcsoft.com AT&T WorldNet 800-400-1447 www.att.net CompuServe 2000 800-944-9871 www.compuserve.com Corel www3.corel.com Detto Technologies 866-338-8663 www.detto.com Disney’s Blast Online 972-389-3970 www.disney.
Warranty and License Information Contacting HP Customer Care HP Customer Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. For the fastest access to product information and assistance, go to: www.hp.
Your product “quick help” does not identify or help solve your problem There is obvious damage or a mechanical breakdown with your product rendering it inoperable Note: Support options, availability and hours vary by product, country/region, and language and are subject to change. And, if Necessary: Get Repair Consumer Replaceable Parts You can easily replace many of the HP Pavilion parts yourself.
Protect Your Investment Obtaining a Warranty Upgrade Upgrade your standard factory warranty to three years with the Care Pack. Service coverage begins on product purchase date and you must purchase the pack within the first 180 days after product purchase. The hardware service offering will be determined based on the outcome of system self-test programs run by the customer through the initial call to Customer Care. For more information please visit http://www.hp.com/go/hpsupportpack or call 1-888-999-4747.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) computer viruses of any origin, (e) operation outside of the published environmental specifications for the product, (f) improper site preparation or maintenance, or (g) unplanned acts of nature, such as floods, tornadoes, lightning strikes, hurricanes, or earthquakes.
Send-In Repair Service Service can be obtained by shipping your PC to the HP Central Repair Center. The PC will be repaired and returned to you. Carry-In Service Service can be obtained by taking your PC to an HP Authorized Service Provider. HP Software Product License Agreement The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP.
TERMINATION — HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. EXPORT REQUIREMENTS — You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.
Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 10500 Ridgeview Ct.
Operating Specifications Electrical ratings: Models: 100 series, 300 series, 400 series, 500 series, 600 series, 700 series, and 800 series, a000 series, t000 series, m000 series 100–127 V /200–240 V , 4/2 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, the operating temperature is 5° to 30° C) Storage temperature: –40° to 70° C Operating humidity: 15 to 80% @ 26° C Storage humidity: 90% @ 65° C (non-condensing) Operating altitude: 0–2286 m Storage altitude: 0–457
Regulatory and Safety Information Warning: The HP Pavilion is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer. Place cards on a conductive foam pad or inside the conductive wrapper they came in; do not place the cards on top of the wrapper.
FCC Regulatory and Safety Information (USA Only) Federal Communications Commission (FCC) Radio Frequency Interference Statement Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
■ ■ The telephone company may make changes in its technical operations and procedures. If such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes.
Before installing this equipment, the user should ensure it is permissible to connect it to the facilities of the local communications company. The equipment must be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord).
DOC Statement (Canada Only) This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Additional Safety Information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number.
Warning: For your safety, always unplug the system from its power source and from any telecommunications systems (such as phone lines), networks, or modems before performing any of the procedures described in this guide. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. Lithium Battery Caution Warning: The PC uses a lithium battery, type CR2032.
proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
© 2003 Hewlett-Packard Development Company, L.P. All rights reserved Filename: ma39051.doc Title: HP-Print2k.dot Template: HP-Print2K_vertical.
