- Hewlett-Packard High Definition 23-inch LCD Monitor User's Guide
Table Of Contents
- Contents
- Product Features
- Safety and Maintenance Guidelines
- Setting Up the Monitor
- Operating the Monitor
- Troubleshooting
- Specifications
- Agency Regulatory Notices
- TCO ‘99 Requirements
Troubleshooting
User’s Guide 5–3
Getting Help Using the Worldwide Web
Before contacting customer services, refer to the support
Web site at:
http://www.hp.com/support
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips
in this section, you may need to call technical support. Have
the following information available when you call:
■ The monitor
■ Monitor model number (on front and back panel)
■ Serial number for the monitor (on back panel)
■ Purchase date from invoice
■ Conditions under which the problem occurred
■ Error messages received
■ Hardware configuration (found on Windows Control
Panel)
■ Computer hardware and software you are using