HP Notebook PC Reference Guide
Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.
Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons: • Do not use this product with a telephone connection near water (for example, near a bathtub, sink, swimming pool, or in a wet basement).
Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched. Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software: USE. Customer may use the software on any one HP product.
U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. All Rights Reserved.
Contents Getting Started with Your HP Notebook...................................................................... 11 Taking Inventory......................................................................................................... 12 What’s in the Box?................................................................................................ 12 To buy accessories ................................................................................................ 13 To find more information......
To lock the hard disk drive.................................................................................... 44 Working in Comfort with a Notebook PC .................................................................. 45 Taking Care of Your Computer .................................................................................. 47 To protect your hard disk drive ............................................................................. 47 To maintain your computer ...................................
To replace a plug-in module.................................................................................. 84 To insert or remove a CD or DVD ........................................................................ 87 To play DVD movies ............................................................................................ 88 To create or copy CDs........................................................................................... 89 Connecting PC Cards.........................................
Configuring the Computer ........................................................................................ 135 To run the BIOS Setup utility ............................................................................. 135 To set up TopTools ............................................................................................. 141 Reinstalling and Updating Software .........................................................................
Getting Started with Your HP Notebook Reference Guide 11
Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that make it convenient to use: • Two buttons provide convenient options for starting and stopping the computer.
Getting Started with Your HP Notebook Taking Inventory To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook web site (www.hp.com/notebooks). HP currently offers plug-in modules and other accessories, such as the following: • AC adapter. • Plug-in drives, such as CD-ROM, DVD, and similar drives, floppy drive, Zip drive, and second hard disk drive. • Main battery and secondary battery plug-in module.
Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. Wireless on-off button and indicator light (on certain models). 9. Main status lights: power mode, hard disk activity, main battery charge. 2. Left and right One-Touch buttons (programmable). 10. Hard disk drive. 3. Sleep button. Suspends and resumes operation. 11. Audio-off button and audio-off light. 4. Keyboard status lights: Caps Lock, Num Lock, Keypad Lock, Scroll Lock. 12.
Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. Universal serial bus ports (USB). 22. LAN port (on certain models). 19. Infrared port (on certain models). 23. AC adapter jack. 20. External monitor port. 24. Kensington lock slot (security connector). 21. Modem port (on certain models). 25. System-off switch.
Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 26. Hard disk drive retaining screw. 29. Main battery. 27. RAM cover. 30. Main battery latch. 28. Docking port.
Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The main status lights report power and battery status and drive activity. 1. Power mode. • On: the computer is on (even if the display is off). • Blinking: the computer is in Standby mode. (Steady amber light on some models.) • Off: the computer is off or in Hibernate mode. 2. Hard disk drive activity. • Blue: the computer is accessing the hard disk drive. 3. Main battery charge status.
Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active (Fn+F9). (The Keypad Lock must also be on to use the embedded keypad.) 3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys—otherwise, cursor control is active (as marked on an external keyboard). 4. Scroll Lock.
Getting Started with Your HP Notebook Identifying Parts of the Computer Expansion Base – Front 1. Docking connector. 2. Status panel. 3. Status panel button. 4. Speaker (one on each side). 5. Left plug-in module bay. Can contain a CD-ROM or DVD drive, floppy disk drive, secondary battery, or other plug-in module. 8. CD player controls: previous track, play/pause, stop, next track, volume. 9. Right plug-in module bay. Used with CD player controls. Can contain any plug-in module. 10. Module eject latch.
Getting Started with Your HP Notebook Identifying Parts of the Computer Expansion Base – Back 15. Universal serial bus ports (USB). 20. PS/2 mouse port. 16. S-video (TV out) port. 21. PS/2 keyboard port. 17. Serial port (COM1). 22. LAN port (works only if the computer has a built-in LAN port). 18. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. 19. External monitor port. 20 Reference Guide 23. AC adapter jack.
Getting Started with Your HP Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo. For a summary about working with a notebook computer, see “Working in Comfort with a Notebook PC” on page 45.
Getting Started with Your HP Notebook Setting Up Your Computer 2. Insert the front end of the battery into the battery compartment on the bottom of the computer, then press the back end in until it clicks into place. To remove the battery 1. Do one of the following: • Plug in the AC adapter. • Press the blue sleep button to put the computer into Standby mode. While the computer is in this mode, you must insert the replacement battery within two minutes of removing the discharged battery.
Getting Started with Your HP Notebook Setting Up Your Computer Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see the warranty statement in this manual). Important If you have an expansion base, do not dock your computer in it until after the computer boots up for the first time.
Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem. 1. Make sure the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.) 2. Connect the telephone cord to the built-in modem. 3. Plug the other end of the phone cord into a telephone jack.
Getting Started with Your HP Notebook Setting Up Your Computer Step 4: Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the blue sleep button again. Leave the AC adapter plugged in for at least an hour.
Getting Started with Your HP Notebook Setting Up Your Computer Step 6: Register your notebook Be sure to register your computer. Registering is free and fast, and ensures you will receive quicker, more personalized support. The information you provide during registration allows us to provide you with better products and services. Registering your computer does the following: • Records your ownership of the computer with Hewlett-Packard and provides access to service, support, and information.
Getting Started with Your HP Notebook Setting Up Your Computer What to do next Here are a few things you may want to try at this point: • If you’re not familiar with the version of Windows installed on your computer, click Start, Help (Windows 98 or 2000) or Start, Tour Windows XP, or check the Windows manual to discover what’s new.
Getting Started with Your HP Notebook Setting Up Your Computer To connect the floppy disk drive If you don’t have an expansion base, you can connect the floppy disk drive to a USB port. • Connect the F2101A USB floppy cable directly to the floppy drive and to the USB port. If you have an expansion base, you can insert the floppy drive in a module bay—see “To replace a plug-in module” on page 84. You cannot use the USB floppy cable to connect any other type of drive module, such as a CD-ROM or DVD drive.
Basic Operation Reference Guide 29
Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode To enter this mode On mode Power mode status light is green. Press the blue sleep button. Standby mode Saves significant power.
Basic Operation Operating Your Computer To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. • If possible, shut down Windows: Windows 98 or 2000: press CTRL+ALT+DEL, click Shut Down, and press the blue sleep button to restart. Windows XP: press CTRL+ALT+DEL, then click Shut Down, Restart.
Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive connected to a USB port, an external drive in an expansion base module bay, or an internal network interface card (NIC). 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER.
Basic Operation Operating Your Computer You can use Mouse in Control Panel to customize the operation of your computer’s pointing stick: you can change the left, right, and scroll button actions, double-click speed, pointer speed, and more. Moving and selecting 1. Place your hands in a normal typing position. 2. With your index finger, press the pointing stick in the direction you want the pointer to move. 3.
Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. This hot key Fn+F1 Does this Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on both.
Basic Operation Operating Your Computer To use the One-Touch buttons Your computer includes two One-Touch buttons that can start any application or open a document or web site with a single press. • Press the One-Touch button to open the corresponding application, document, or web site. 1. Left One-Touch button (preconfigured with HP Presentation Ready). 2. Right One-Touch button (preconfigured with HP information). To reprogram a One-Touch button 1.
Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application. This key combination Does this Windows key+E Runs Windows Explorer. Windows key+F1 Runs Windows Help.
Basic Operation Operating Your Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters. • For a character in the lower-right corner of a key, press and hold ALT GR to type the character. 1. Shifted. 2. Unshifted. 3. ALT GR. To adjust the display Changing the brightness • Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’s brightness.
Basic Operation Operating Your Computer Using an external monitor If you want, you can attach an external monitor to your computer. See “To use an external monitor” on page 95. To adjust the volume From the computer • To increase the volume, press the rear half of the volume control on the right side of the computer. • To decrease the volume, press the front half of the volume control. • To toggle the standard mute function, press Fn+F7.
Basic Operation Operating Your Computer To change computer settings for a presentation When you show a presentation to an audience, you’ll often want to adjust some of your video and power settings for the show. You can easily do this with HP Presentation Ready, an application that automatically adjusts your computer for slide shows and similar presentations, and also opens the presentation itself.
Basic Operation Operating Your Computer To use a multimedia expansion base The multimedia expansion base provides connections for peripheral devices that you can leave in place whenever you remove the computer from your desk. Instead of disconnecting and reconnecting the devices, you can simply undock and dock the computer. For details, see “Using an Expansion Base” on page 78. In addition, the expansion base is very portable.
Basic Operation Securing Your Computer Securing Your Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available through Windows and through the BIOS Setup utility. For complete protection, set passwords in Windows and through BIOS Setup. To cancel password protection, set an empty password. BIOS Setup Utility 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2.
Basic Operation Securing Your Computer Windows XP 1. Click Start, Control Panel, User Accounts, then select your account. 2. Click Create a Password, then set the password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode.
Basic Operation Securing Your Computer The expansion base also includes a security connector. When the expansion base is secured in this way, you will not be able to use the emergency undock latch. To further prevent the computer from being undocked while the expansion base is secured, add a password for undocking—see “To run the BIOS Setup utility” on page 135. To protect against viruses Virus-protection software can help protect the integrity of your data.
Basic Operation Securing Your Computer To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your information secure. Hard disk drive lock does not protect a second hard disk drive installed in an expansion base module bay. CAUTION When you enable hard disk drive lock, the current BIOS user password (or administrator password if that is the only password set) is encoded on the hard disk drive.
Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics web site at www.hp.com/ergo—or see Working in Comfort in the online HP Library. You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably.
Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. If your notebook computer does not have a built-in palm rest, you can use a rolled-up towel. • Try to type as lightly as possible. The notebook keyboard requires little force to activate.
Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation. • Avoid bumps or jolts. • Do not operate the computer while traveling over bumpy terrain.
Basic Operation Taking Care of Your Computer To safeguard your data • Do not use the pointing stick or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, CD-R, or network drives. • Use a virus-scanning program (such as the VirusScan or Norton AntiVirus program included with your computer) to check the integrity of your files and operating system.
Basic Operation Taking Care of Your Computer To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case. • Do not use abrasive cleaners, especially on the display. Do not apply any cleaner directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe the display.
Batteries and Power Management Reference Guide 51
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. • During idle periods, the computer automatically enters power-saving modes after specified timeout periods. You can adjust these timeouts to suit your working habits.
Batteries and Power Management Managing Power Consumption CAUTION Make a habit of saving your work before allowing your computer to enter Standby mode. If power is interrupted while the computer is in Standby mode, any information that was not saved will be lost. The computer can also enter Hibernate mode if battery power reaches a critically low level. (See “To respond to a low-battery warning” on page 57.
Batteries and Power Management Managing Power Consumption Managing CPU power If your computer contains a multispeed processor with Intel SpeedStep Technology, the taskbar in Windows 98 or 2000 contains an Intel SpeedStep Technology icon. This feature enables the processor to automatically switch to lower, power-saving speeds or to higher-performance speeds according to its workload and power source. You can customize SpeedStep to best suit your working environment.
Batteries and Power Management Managing Power Consumption To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this… Use when… To enter this mode… Standby Maintains your current session in RAM, and turns off the display and other components. You will be away from your computer for up to several hours.
Batteries and Power Management Using Battery Power Using Battery Power To check battery status The computer contains one battery: the main battery. An expansion base can contain one or two secondary batteries in the module bays. From the battery charge light The main battery charge light on the front of the computer shows whether the computer’s main battery is charging or fully charged—see “Status Lights” on page 17.
Batteries and Power Management Using Battery Power On the battery 1. Remove the battery from the computer (see “Step 1: Install the battery” on page 21) or from the expansion base. 2. Press the contact pad on the back of the battery. The number of lights that turn on indicates the remaining charge (each light represents 20% of a full charge). To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level.
Batteries and Power Management Using Battery Power To get the longest operating time, wait until the battery’s charge is below 50% before recharging, then charge it fully (100%). Charging can take up to approximately 2 hours. You can continue working while the battery charges. A fully charged battery can operate the computer for up to approximately 4 hours, depending on your computer’s model, power management settings, and level of use.
Batteries and Power Management Using Battery Power • If you work with an application that uses the serial port or an I/O PC Card, exit the application when you finish using it. • Install another battery—see “To use additional batteries” on page 58. • If your main battery is rated at 14.8 volts (check its label), purchase a replacement main battery, which is rated at 11.1 volts. In addition, follow these suggestions to extend the life of your batteries. • Do not leave batteries unused for long periods.
Modem and Network Connections Reference Guide 61
Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your computer to send and receive faxes. Your computer contains several software programs that work with your modem: • Internet Explorer, for browsing the World Wide Web. • Outlook Express, for sending and receiving e-mail messages.
Modem and Network Connections Using the Modem 2. Connect the telephone cord to the built-in modem. 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 4. Check your modem’s country or region settings: • Windows 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties.
Modem and Network Connections Using the Modem For example, if you are dialing from Italy and fail to connect to your server or cancel the connection, you must wait one minute before dialing that number again. If you dial before then, you will get an error message that says “delay.” After the fourth failed connection, you must wait one hour before trying the number again. If you dial before the hour is up, you will get a message that says “black list.
Modem and Network Connections Using the Modem For Windows 98 or 2000, when you are successfully connected to the Internet, you’ll see a connect icon (two connected computers) in the taskbar. For Windows XP, to display an icon for your connection, open Network Connections in Control Panel, right-click the connection, select Properties, and select the icon option.
Modem and Network Connections Using the Modem To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company. • Control Panel. Open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP) in Control Panel to change many modem settings.
Modem and Network Connections Using the Modem To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice. This topic includes instructions for using Outlook Express. To start Outlook Express 1.
Modem and Network Connections Using the Modem To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. QuickLink fax software is included with Windows 98 on the hard disk. To start QuickLink • Click Start, Programs, QuickLink, QuickLink.
Modem and Network Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1. Click Start, Settings, Control Panel, then double-click Fax. Enter your fax information. 2. On the Advanced Options tab, add a fax printer.
Modem and Network Connections Using the Modem To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax Console fax software is included with Windows XP. To set up Fax Console Before you can use Fax Console, you need to install it. 1. Click Start, Control Panel, Add or Remove Programs. 2.
Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN Important If your computer does not have a LAN port, the LAN port on an expansion base will not work. 1. Make sure the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections. 2.
Modem and Network Connections Making Wireless Connections Making Wireless Connections If your computer includes a wireless on-off button—located at the top of the computer’s display—you can connect by radio to a wireless local area network (LAN) and access computers and other resources on the network. A wireless network provides all the functions of a typical “wired” network, but also provides for “roaming.
Modem and Network Connections Making Wireless Connections 3. If the computers use encrypted communication, use the Encryption tab to set the following parameters, which must be identical for all computers connecting to each other: • Encryption: 64-bit or 128-bit. • Key: see the hint below. The computers automatically connect whenever they’re within range of each other and wireless communication is turned on—see “To turn wireless communication on and off,” below.
Modem and Network Connections Making Wireless Connections Hint If you are connecting to an access point or computer that is using Lucent/Agere-based software, you must set up compatible encryption on your computer. You can use the same hexadecimal encryption key on all units. If you know only the Lucent/Agere passphrase, you must convert it to the corresponding hexadecimal key.
Modem and Network Connections Making Wireless Connections Hint If you are connecting to non-Windows XP access points or computers that are using software from different manufacturers, you must set up compatible encryption on your computer. You can use the same hexadecimal encryption key on all units. If you know only an ASCII passphrase, you should convert it to the corresponding hexadecimal key. Click Start, All Programs, HP Wireless LAN, and use the encryption key converter.
Modem and Network Connections Making Wireless Connections 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button. –or– Click the wireless link icon in the taskbar (if present) and select Wireless Radio On. If you’re within range of your wireless network, your computer automatically connects.
Add-On Devices Reference Guide 77
Add-On Devices Using an Expansion Base Using an Expansion Base The multimedia expansion base enhances your computer’s capabilities as a portable computer system. It provides space for additional drives and batteries, as well as expanded multimedia performance. The expansion base also makes your computer more convenient for desktop use. By making a single connection—docking your computer into the base—you get easy access to these devices: • Printer or other parallel device.
Add-On Devices Using an Expansion Base 2. Insert the back of the computer into the expansion base so it’s held by the hooks at the back corners. Then lower the front end into the base. Press firmly near the centerfront until it latches into the base. If the computer doesn’t latch, plug in the AC adapter. You can dock or undock the computer in any power state: on, off, Standby mode, or Hibernate mode.
Add-On Devices Using an Expansion Base To undock the computer 1. Important: close any files that reside on network drives or module drives in the expansion base. 2. Press the undock switch on the right side of the expansion base. –or– Click Start, Eject PC. You can use the undock switch when the computer is on, off, or in Standby or Hibernate mode.
Add-On Devices Using an Expansion Base To play audio CDs The multimedia buttons on the front of the expansion base control the CD-ROM or DVD drive in the right module bay. Power is provided by the computer battery, the AC adapter, or a secondary battery in the left module bay. • If the computer is docked and turned on, use the multimedia buttons to control the Windows player. • If the computer is off, in Standby or Hibernate mode, or not docked, you can still play audio CDs.
Add-On Devices Using an Expansion Base 1. Multimedia power switch (and indicator light)—turns the CD player on and off. Works only when the computer is turned off, in Standby or Hibernate mode, or not docked. 2. Previous track. 3. Play/Pause. 4. Stop (when computer is on), or Stop/Eject (when computer is off, in Standby or Hibernate mode, or not docked). 5. Next track. 6. Volume.
Add-On Devices Using an Expansion Base • Percent charge remaining for the battery in the left bay (if present). • Percent charge remaining for the battery in the right bay (if present). AC power, battery indicators, and docking status are always shown. 1. Status panel button. 2. Status panel. For more information about the status panel, see the following table. Status Description AC indicator Appears when an AC adapter is connected to the expansion base.
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with the multimedia expansion base’s module bays, such as: • CD-ROM, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. • Secondary battery. CAUTION Never install or remove a plug-in module without first notifying Windows, or you could lose data. See “To replace a plug-in module” on page 84.
Add-On Devices Using Plug-In Modules CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either stop the drive using the icon in the taskbar or shut down the computer—otherwise, you could lose data. Exception: for Windows 98, you MUST shut down the computer before connecting or disconnecting a hard disk drive. Handle and store modules carefully. Do not drop it or apply excessive pressure to its surfaces—this could damage its internal mechanisms.
Add-On Devices Using Plug-In Modules 3. Press the button on the module release latch, and slide the latch toward the front of the expansion base. 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6. For Windows 98, click OK to close the BayManager window. If needed, you can connect the floppy disk drive to the USB port on the computer or expansion base—see “To connect the floppy disk drive” on page 28.
Add-On Devices Using Plug-In Modules To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is reading it. Otherwise, the computer could stop responding and you could lose data. Before opening the drive, press the Stop button to make sure the drive is not running. Be sure to press the CD or DVD onto the spindle. You can damage the disk or drive if you just lay the disc on the tray. 1. Press the button on the face of the drive.
Add-On Devices Using Plug-In Modules 3. Slide the tray back into the module to close it. If your expansion base loses power, or if you have removed the CD-ROM or DVD module from the base, you can manually open the drive to remove a CD. • Insert a straightened paper clip into the recessed hole on the front of the drive. To play DVD movies If your computer came with a DVD drive, it also includes DVD player software that lets you play DVD movies.
Add-On Devices Using Plug-In Modules To create or copy CDs If your computer came with a CD-RW drive, it also includes software that lets you copy or create CDs. Click Start, Programs (Windows 98 or 2000) or Start, All Programs, Multimedia, CD Writer (Windows XP)—if Adaptec Easy CD, Veritas CDRW, or RecordNow is not listed, do the following: • Run Setup on the software CD to install the CD-RW software.
Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slot is available for expanding the computer’s data storage and communication capabilities. The computer supports standard Type II PC Cards (PCMCIA and CardBus). The slot also supports Zoomed Video, which allows a Zoomed Video card to show highquality multimedia presentations. To insert or remove a PC Card Inserting a PC Card 1. Hold the PC Card with its face up and its connector holes toward the card slot. 2.
Add-On Devices Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card, you must use the PC Card, Eject Hardware, or Safely Remove Hardware icon in the taskbar, or else shut down the computer. Otherwise, you could lose data. 1. Before removing the card, click the PC Card, Eject Hardware, or Safely Remove Hardware icon in the taskbar, then click Stop. This protects your data and helps avoid unexpected problems. If needed, you can restart the card by removing and then reinserting it. 2.
Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagrams below shows the connectors for external devices on the computer and expansion base. Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it. This might include setting switches so the equipment will operate properly with your computer or expansion base and the software you plan to use.
Add-On Devices Connecting External Devices Locating connectors on the expansion base 1. Universal serial bus (USB) ports. 2. S-video (TV out) port. 3. Serial port (COM1). 4. Parallel port (LPT1). 5. External monitor port. 6. PS/2 mouse port. 7. PS/2 keyboard port. 8. LAN port (works only if the computer has a built-in LAN port).
Add-On Devices Connecting External Devices Note To use hot keys from an external PS/2 keyboard, substitute left CTRL+left ALT for the computer Fn key. For example, to access Fn+F12, press left CTRL+left ALT+F12. External PS/2 keyboards support only Fn+F5, Fn+F7, and Fn+F1. USB keyboards do not support Fn hot keys.
Add-On Devices Connecting External Devices • Attach the audio cable to the corresponding audio port on the computer or expansion base. Note When you plug a device into the external microphone port, the built-in microphone automatically turns off. When you plug a device into the audio out port, the built-in speakers automatically turn off. To use an external monitor Connecting an external monitor 1. Click Start, Shut Down, Shut down (Windows 98 or 2000) or Start, Turn Off Computer, Turn Off (Windows XP).
Add-On Devices Connecting External Devices • If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays. However, by default, the image is limited by the internal display to 1024 × 768 pixels, so at a higher resolution you will see only part of the desktop on both displays. This doesn’t happen if you use only the external monitor.
Add-On Devices Connecting External Devices Changing display actions You can use the BIOS Setup utility to change certain display behaviors, such as stretching the image to fill the screen at lower resolutions. See “To run the BIOS Setup utility” on page 135. To use a TV set as a monitor You can connect a television set or other video device to your computer to use as a display. The computer’s built-in display remains active when you connect a TV set.
Add-On Devices Connecting External Devices To connect a serial device The expansion base includes a standard 9-pin serial port that you can use to connect devices such as external modems and fax modems. If needed, you can set the serial port’s address in the BIOS Setup utility. • Connect the device’s serial cable to the expansion base’s serial port.
Add-On Devices Connecting External Devices 3. Windows 98: double-click Infrared and disable communications. Windows 2000: double-click Wireless Link and disable the hardware. Windows XP: click Wireless Link. On the Hardware tab click Properties, and disable the device in the pull-down menu. Printing to an infrared printer • Install your printer and assign it to the computer’s infrared port. You can then print from your applications as you would to any other printer.
Add-On Devices Installing Additional RAM Installing Additional RAM Your computer has no memory (RAM) built in, but has two slots for RAM modules: the system RAM slot beneath the keyboard (which contains a module installed at the factory), and an expansion slot on the bottom of the unit. You can use both of these slots to expand your unit’s RAM. Use HP PC-100 or higher SDRAM only. You’ll need a small Phillips screwdriver for these procedures.
Add-On Devices Installing Additional RAM 4. Carefully insert the edge of the RAM module into the connector at about a 30° angle until it is fully seated. Then press down on both sides until the latches snap closed. 5. Replace the cover. 6. Insert the battery.
Add-On Devices Installing Additional RAM 3. Turn the unit upside down, remove the screw holding the RAM cover, and remove the cover. 4. Release the two latches at the sides of the RAM module, so the free edge of the module pops up. 5. Pull the module out of the connector. 6. Replace the cover. 7. Insert the battery. To replace the system RAM module If needed, you can replace your computer’s system RAM module (under the keyboard) to increase the computer’s RAM. 1. If your computer is docked, undock it. 2.
Add-On Devices Installing Additional RAM 4. Remove the plastic panel above the keyboard (containing the power button and keyboard status lights). Pry the right end of the panel up with a small, flat-blade screwdriver, then lift the end until the panel unsnaps above the F12 key. Slide the panel slightly to the right and lift it out. 5. Remove the three screws holding the top of the keyboard. CAUTION When opening the keyboard, be careful not to pull on the cables connecting the keyboard to the computer.
Add-On Devices Installing Additional RAM 6. Raise the top edge of the keyboard slightly, then slide it back about 1 cm (1/2 in) and fold it onto the front of the case. WARNING Do not touch the metal surfaces inside the computer until they have cooled off. They could be very hot if the computer was running recently. Do not touch the electronic components inside the computer. Static electricity can permanently damage them. 7.
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the battery. 2. Turn the unit bottom side up and remove the hard drive retaining screw. 3. Carefully pull the hard drive out of the computer. 4. Gently slide the new drive into the hard drive compartment. Press firmly to make sure the connector seats properly. 5.
Add-On Devices Replacing the Hard Disk Drive 2. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive. Work alternately at each end so that the connector slides off evenly without bending the connector pins. 3. Carefully put the pin connector attachment back onto the pins on the end of the new hard drive. Work alternately at each end so that the connector slides on evenly without bending the connector pins. 4.
Add-On Devices Replacing the Hard Disk Drive • To prepare a hard disk drive module in the expansion base, follow these steps: Windows 98 1. Install the hard drive module and reboot the computer. 2. Click Start, Run, and type fdisk. 3. When prompted, choose to enable large disk support. 4. Choose option 5 to change a current disk drive, then select drive number 2. 5. Choose option 1 to create a DOS partition, and let it use the entire drive. 6. When the process finishes, press ESC to exit. 7.
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Troubleshooting and Maintenance Troubleshooting Your Computer Troubleshooting Your Computer This section contains solutions to several types of problems you might experience while using your computer. Try the solutions one at a time, in the order in which they are presented.
Troubleshooting and Maintenance Troubleshooting Your Computer If sound does not record • Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder. • In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls. • Test the audio with the e-Diagtools diagnostics—see “Testing the Hardware” on page 133.
Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD movie stops playing in the middle • You may have accidentally paused the DVD movie. Press the Play button to resume. • The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie.
Troubleshooting and Maintenance Troubleshooting Your Computer • If you’re using both displays, the DVD image will not appear on any display set up as “secondary.” Open Display in Control Panel, click Advanced on the Settings tab, and change settings. If the computer can’t find Wordpad.exe after inserting a CD • The system is trying to open a .doc file in WordPad, but cannot find the Wordpad.exe program file. Type C:\Program Files\Accessories in the error message box.
Troubleshooting and Maintenance Troubleshooting Your Computer If an external display cannot use high resolutions • For Windows 98, use the default display type for the internal display: Default Monitor. If you change the display type, non-Plug-and-Play (non-DDC) external monitors will not be able to use resolutions higher than the resolution of the internal display. You can check display settings using Display in Control Panel, or by rightclicking the desktop and then clicking Properties.
Troubleshooting and Maintenance Troubleshooting Your Computer If a port on the expansion base isn’t working • Make sure the computer is fully inserted into the expansion base. • Reset the expansion base—see “To reset the computer” on page 31. If the operating system hangs when you dock or undock • Your system may hang if docked or undocked while suspending or resuming. Make sure the computer has completely suspended or resumed before you dock or undock.
Troubleshooting and Maintenance Troubleshooting Your Computer If files are corrupted • For Windows 98, run the Scandisk surface scan to check the hard disk. From the Start menu, click Programs, Accessories, System Tools, Scandisk. • For Windows 2000 or XP, open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. • Run the virus-scanning program—see “To protect against viruses” on page 43.
Troubleshooting and Maintenance Troubleshooting Your Computer • Check settings in the BIOS Setup utility: 1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared port is enabled and FIR mode is selected. 4. Press F10 to save and exit BIOS Setup. • Make sure only one application is using the infrared port. • For Windows 98, see c:\hp\Drivers\Fir\Readme.
Troubleshooting and Maintenance Troubleshooting Your Computer • Suspend or shut down the computer before you attach the scroll mouse, so that it will be detected properly. • Test the keyboard and pointing stick with the e-Diagtools diagnostics—see “Testing the Hardware” on page 133. If the embedded numeric keypad doesn’t work • To type numbers, make sure Num Lock is on. • Make sure the embedded Keypad Lock (Fn+F8) is on—or that you press and hold the Fn key to temporarily access the embedded keypad.
Troubleshooting and Maintenance Troubleshooting Your Computer • For Windows 98, open Network in Control Panel. Make sure you have the correct clients and protocols installed. • Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet). • Click Start, Help (or Help and Support), and use the Networking troubleshooter.
Troubleshooting and Maintenance Troubleshooting Your Computer Memory problems If a message says you are out of memory • Make sure drive C is not running low on free space. • If you’re using Windows 98, use the Memory Troubleshooter in Windows Help: click Start, Help. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support).
Troubleshooting and Maintenance Troubleshooting Your Computer If the modem doesn’t dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn’t using the same phone line. • Try another telephone line, preferably one normally used for a fax machine or modem. • If you’re in a foreign country, the dial tone may not be recognized by the modem.
Troubleshooting and Maintenance Troubleshooting Your Computer • Open the hardware Device Manager: click Start, Settings, Control Panel, System (Windows 98 or 2000) or Start, Control Panel, Performance and Maintenance, System (Windows XP). If the modem is disabled, try to enable it. If it has a conflict, try disabling another device. • If you’re running fax software using fax Class 2, try using Class 1. If the modem dials but you can’t hear it • Make sure the audio-off light is turned off.
Troubleshooting and Maintenance Troubleshooting Your Computer If the modem clicks repeatedly but doesn’t connect • Make sure you’re using an analog telephone line. You must not use a digital line. In a hotel, ask for a data line. • Check all cables and connections. PC card (PCMCIA) problems If the notebook doesn’t recognize a PC Card • Remove and reinsert the PC Card. • Press the blue sleep button to suspend the computer, then press it again to resume.
Troubleshooting and Maintenance Troubleshooting Your Computer 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, then select the option to disable the modem. If an I/O card stops communicating properly • Exit and restart the application. The card may have been reset if the computer suspended or turned off. • Check settings in Control Panel.
Troubleshooting and Maintenance Troubleshooting Your Computer 4. From the Power menu, set the Power Management Mode to Max. Performance. 5. Press F10 to save and exit BIOS Setup. If the computer stops responding • Press CTRL+ALT+DEL to end the application that is not responding. • Slide and hold the power button for at least four seconds to turn off and reset the computer. Then press the blue sleep button to turn the computer back on.
Troubleshooting and Maintenance Troubleshooting Your Computer • Move the computer away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly. • If available, try another battery and AC adapter. If a secondary battery doesn’t charge • A secondary battery won’t charge until the main battery is fully charged.
Troubleshooting and Maintenance Troubleshooting Your Computer If the computer doesn’t suspend to Standby mode as expected • If you have a connection to another computer, the computer won’t suspend if the connection is active. • If the computer is performing an operation, it normally waits for the operation to finish before suspending.
Troubleshooting and Maintenance Troubleshooting Your Computer Printing problems Hint You will usually be able to solve most printing problems by using the Print troubleshooter in Windows Help: click Start, Help (or Help and Support). If a serial or parallel printer doesn’t print • Make sure the printer is on and has paper in it. • Make sure you are using the correct printer cable or cable adapter, and that the cable is secure at both ends. • Check for printer errors.
Troubleshooting and Maintenance Troubleshooting Your Computer • Press the blue sleep button to suspend and resume. • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • Check mouse settings in Control Panel: click Start, Settings, Control Panel, then double-click Mouse (Windows 98 or 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP). • Make sure the serial port is enabled in BIOS Setup—see “To run the BIOS Setup utility” on page 135.
Troubleshooting and Maintenance Troubleshooting Your Computer If the serial or parallel port is not working • Make sure the port connection is secure. • Check the port settings in Control Panel: open the hardware Device Manager, then double-click Ports (COM & LPT). • Use the BIOS Setup utility to make sure the serial and parallel ports are enabled—see “To run the BIOS Setup utility” on page 135. • Test the ports with the e-Diagtools diagnostics—see “Testing the Hardware” on page 133.
Troubleshooting and Maintenance Troubleshooting Your Computer If the computer won’t boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery’s charge by removing it and pressing the pad on the back of the battery. The lights show the charge level. • If you have a secondary battery, install it in the expansion base, dock the computer, and try starting the computer. • If available, try another battery.
Troubleshooting and Maintenance Troubleshooting Your Computer • For Windows 98, disable DNS in the TCP/IP properties: click Start, Settings, Control Panel, then double-click Network. If you cannot connect to a particular computer on the network • Make sure the computer is properly connected to the network. • Make sure your TCP/IP setup is correct for your network: in Control Panel, open Network (Windows 98), Network and Dial-up Connections (Windows 2000), or Network Connections (Windows XP).
Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e-Diagtools hardware diagnostic program included with your computer provides two levels of testing: • Automated testing using its basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components.
Troubleshooting and Maintenance Testing the Hardware 9. Select and run the appropriate tests. Tests are listed only for detected hardware. Press the following keys to run tests: ENTER Runs the highlighted test. F5 or SPACE Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the current menu. F7 Marks or unmarks all tests in all menus. F10 Runs all marked tests. 10. Save the Support Ticket. Press T to update and display a Support Ticket containing system and test information.
Troubleshooting and Maintenance Configuring the Computer Configuring the Computer Your computer includes two tools that help you configure its operation: the BIOS Setup utility and HP TopTools. To run the BIOS Setup utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computer’s system configuration, and to tailor the operation of your computer to your individual work needs.
Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description Default BIOS Revision Shows the current version of the computer’s BIOS. Detected automatically. Exp. Base BIOS Revision* Shows the current version of the expansion base’s BIOS. Detected automatically. System Time Sets the time using 24-hour format. Value set takes effect immediately. System Date Sets the date using mm/dd/yy format. Value set takes effect immediately.
Troubleshooting and Maintenance Configuring the Computer Setting Description Default Unique Dock ID Sets whether the computer creates a unique hardware profile for each expansion base (Enabled) or uses a common profile for all expansion bases (Disabled). Enabled UUID Displays the value of the 16-byte UUID (Universally Unique ID) as 32 hex characters. Detected automatically * Available only when docked.
Troubleshooting and Maintenance Configuring the Computer Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password is Shows if an administrator password is set. Clear Set User Password Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.
Troubleshooting and Maintenance Configuring the Computer Power (APM) Menu Windows XP uses only the settings marked with *. Windows 98 uses only the settings marked with *, **, and ***. Windows 2000 use only the settings marked with * and ***. All other settings in the Power menu are ignored when Windows is running. Setting Description Default Intel SpeedStep Mode*** Sets the speed used by a dual-speed processor at boot, depending on the available power source.
Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting Description Default +Hard Disk +Removable Device CD-ROM/DVD Drive Internal NIC Shows the order of boot devices, with “+” indicating a device category. Move the entries to change the order. If the computer has more than one device in a category, you can select the one scanned. Internal NIC (Network Interface Card) appears in the list only if a built-in LAN is present—it provides diskless boot from a network server. 1.
Troubleshooting and Maintenance Configuring the Computer To set up TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems. It offers configuration and security options that allow you to check which hardware and software components are installed on your computer and how well they are working. Pavilion models HP TopTools is not supported on Pavilion models.
Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software You can use the Recovery CD to recover the original factory software for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations: • On your computer’s hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Customer Care web site (www.hp.com/go/support).
Troubleshooting and Maintenance Reinstalling and Updating Software 4. Turn on or restart the computer. If the computer is running, click Start, Shut Down (or Turn Off Computer), Restart. 5. When you see the HP logo, press ESC to select the boot device: • If you’re using a CD-ROM drive in the expansion base, select the CD-ROM drive as the boot device. • If you’re using a PC Card or parallel port CD-ROM drive, select the floppy drive (“Removable device”) as the boot device. 6.
Troubleshooting and Maintenance Reinstalling and Updating Software 4. In the CONFIG.SYS file on the Support Utility disk, enable or disable the appropriate drivers for your CD-ROM drive: • For a PC Card drive: REM the line containing the HP driver (OAKCDROM), and insert the command to run the point enabler for the card. • For a parallel drive: REM the line containing the HP driver (OAKCDROM). 5. Add the device=driver statements to the CONFIG.SYS file on the Support Utility disk.
Troubleshooting and Maintenance Reinstalling and Updating Software 3. If you have an expansion base, dock the computer. If the computer is docked, the expansion base BIOS is automatically updated along with the computer BIOS. 4. Connect the AC adapter. 5. Connect any cables or equipment needed to connect to the Internet. 6. Click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows. 7. Click Update, select Download New and click OK. Follow the instructions that appear.
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HP Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the web HP has several web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: • HP Customer Care web site. Get e-mail and telephone support information, technical information, and software updates. www.hp.com/go/support • HP Notebook Computer web site.
HP Support and Service Getting Assistance for Your Computer To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: • Applications and operating systems included with your computer. • HP-described operation environments and conditions. • HP accessories, HP upgrades, and basic operation and troubleshooting.
HP Support and Service Getting Assistance for Your Computer North America United States: (970) 635-1000 Canada: (905) 206-4663 Mexico: Mexico City: 52-58-9922 Outside Mexico City: 01-800-472 6684 Guadalajara: 669-9500 Monterrey: 378-4240 South America Argentina: From Argentina: 0810-555-5520 Outside Argentina: 5411-4778-8380 Brazil: São Paulo: (11) 3747-7799 Outside São Paulo: 0800-157751 Venezuela: 0800-157751 Europe Austria: +43-(0)7114-20-1080 Belgium: Dutch: 32-(0)2-626-8806 French: 32-(0)2-626-8807 Cz
HP Support and Service Getting Assistance for Your Computer To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. If your computer is under warranty. To receive warranty repair service, contact an HPauthorized reseller, or contact the HP Customer Care Center—see “To contact HP for support or service” on page 149.
HP Support and Service Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration sheet included with your HP notebook computer.
HP Support and Service Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
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Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook web site (www.hp.com/notebooks). Physical Attributes Computer: Size: 278 × 222 × 25 mm (10.9 × 8.7 × 1.0 in). Weight: 1.5 kg (3.4 lb) minimum, depending on model. Magnesium casing with rubberized grip surfaces. Computer docked in expansion base: Size: 298 × 257 × 45 mm (11.7 × 10.
Reference Information Hardware Specifications Mass Storage Computer: 7.5- to 30-GB removable hard disk drive. 1.44-MB floppy drive module. Expansion base: Two bays for plug-in drive modules. Optional drive modules available. RAM Two slots for SDRAM expansion (SODIMM, PC-100) up to 512 MB. 64 or 128 MB RAM installed in system RAM slot under keyboard. 100-MHz RAM bus. Audio System Computer: Built-in speaker. 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone.
Reference Information Hardware Specifications 802.11 Wireless LAN Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct sequence spread spectrum. Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Receiver sensitivity: –84 dBm typical. Range: up to 100 m (300 ft) or more, depending on environment and conditions. On-off button with power indicator.
Reference Information Hardware Specifications Major ICs Computer: CPU: Intel Mobile Pentium III or Celeron processor. South Bridge: PIIX4M. Display controller: ATI Mobility M or M1. Audio controller: ESS Maestro-3 and ESS ES1921. CardBus controller: TI PCI 1410. Keyboard/embedded controller: National NS87570. Super I/O: National NS97338. Expansion base: Embedded controller: National NS87570. PCI IDE controller: CMD PCI-648. Audio controller: OZ163.
Reference Information Modem Reference Information Modem Reference Information If your computer has a built-in modem, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modems (Windows 98) or Phone and Modem Options (Windows 2000 and XP) in Control Panel, from most communications software, or by using terminal mode in your software. See “To change your modem settings” on page 66.
Reference Information Modem Reference Information Command Function (3Com, US Robotics) I3 I4 I5 I7 I8 I10 I11 L0 L1 L2 L3 M0 M1 M2 M3 O0 O1 S$ Sr=n Sr? V0 V1 X0 Display the firmware version Display the current modem settings Display user profiles Display the product configuration Display blacklist screen Display VXD configuration screen Display V.
Reference Information Modem Reference Information Command Function (3Com, US Robotics) &B0 &B1 &B2 &C0 &C1 &D0 &D1 &D2 &D3 &F0 Use a floating DTE speed Use a fixed DTE speed Use a fixed DTE speed when using data compression Carrier detect is always on Carrier detect is controlled by the modem.
Reference Information Modem Reference Information Command Function (3Com, US Robotics) &W1 &Zn=s &Zn? Store user profile 1 to memory Store phone number (n= 0,1,2,3) Display phone number S-Registers (3Com, US Robotics) Register Function (3Com, US Robotics) Range Default S0 Number of rings before the modem auto-answers a call (0 means autoanswer is disabled and manual answer is in effect) Counts and logs the number of rings Designates the ASCII character used to indicate an escape character Designat
Reference Information Modem Reference Information Register Function (3Com, US Robotics) S27 Bitmapped register. 1=V.21 mode 2=Disable TCM 4=Disable V.32 8=Disable 2100Hz 16=Enable V.23 fallback 32=Disable V.32bis 128=Software compatibility mode V.32 Handshake Time (1/10 second) V.21 Answer Mode Fallback Timer (1/10 second) Connection bitmapped operations. 1=V.8 call indicate enable 2=Enable V.8 mode 8=Disable V.34 modulation 16=Disable V.34+ modulation 32=Disable X2 modulation 64=Disable V.
Reference Information Safety Information Safety Information Power Cords The power cord supplied with the computer’s AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area or need to connect to a different outlet or voltage, you should use one of the power cords listed below.
Reference Information Safety Information Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo.
Reference Information Safety Information Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1). These devices are not considered harmful, but the following precautions are recommended: • Ensure proper use by reading and following the instructions carefully.
Reference Information Safety Information Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802.11 internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized.
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Reference Information Regulatory Information Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 +1 (650) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP Omnibook 500, Pavilion ZU1xxx (where x is any digit 0–9), and F2096 expansion base Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
Reference Information Regulatory Information In event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work in all of the countries of the European Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network.
Reference Information Regulatory Information Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung für sich genommen keine absolute Sicherheit, dass die Geräte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren.
Reference Information Regulatory Information Questa apparecchiatura è stata progettata per funzionare in tutti i paesi dell’Area Economica Europea (reti telefoniche pubbliche commutate). La compatibilità della rete dipende dalle impostazioni interne del software. Rivolgersi al fornitore dell’apparecchiatura qualora sia necessario utilizzare quest’ultima su una rete telefonica diversa. Per ulteriore assistenza sul prodotto, contattare Hewlett-Packard.
Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company, Mobile Computing Division 19310 Pruneridge Ave., Cupertino, CA 95014, U.S.A.
Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A.
Index A AC adapter compatibility, 23 connecting, 23 jack, 15, 20 timeouts, 139 AC plug requirements, 165 accessories buying, 13 plug-in modules, 13, 84 adding RAM, 100 AdHoc wireless network definition, 72 setting up, 72, 75 adjusting brightness, 34, 37 display colors, 37 screen area, 37 volume, 110 airplanes wireless communication in, 75 ALT GR key, 37 antistatic precautions, 100, 101 AOL, 65 Applications key, 36 AT commands, 66, 160 audio adjusting volume, 110 connecting devices, 94 troubleshooting, 110 a
dual display, 96 dual monitor, 96 extending life, 48 external, 95 port, 15 quality, 114 secondary, 96 settings, 37 switching to external, 36 timeouts, 48 troubleshooting, 113 turning off, 55 TV set, 97 display adjusting colors, 37 docking Hibernate mode, 79 power sources, 78 problems, 79 Standby mode, 79 turning computer on, 79 docking port, 15, 16, 19 drive lock, 44 drivers downloading, 145 drives creating Utility partition, 143 hard disk module, 107 hard drive holder, 105, 106 hard drive lock, 44 plug-in
Internet Explorer, 64 Internet Service Providers AOL, 65 connecting to, 62 signing up, 64 inventory, 12 K Kensington lock attaching, 42 slot locations, 15, 19 keyboard embedded keypad, 36 ergonomic precautions, 21 euro symbol, 118 external Fn keys, 137 non US, 37 num lock, 36 opening, 100, 103 status lights, 14, 18 troubleshooting, 117 keypad (embedded), 36 Keypad Lock, 14, 18 L LAN connecting to, 71 dialing, 65 indicator lights, 71 port, 15, 20 troubleshooting, 118 wireless, 72 laser safety, 167 lights L
processor speed controlling, 54, 139 maximizing, 59 protection files, 44 hard drive lock, 44 Kensington lock, 42, 43 Norton AntiVirus, 43 PC identification, 43 VirusScan, 43 PS/2 ports, 20 Q QuickLink (Windows 98), 68 R RAM adding, 100 PC-100, 120 removing, 100, 101 RAM cover, 16 rebooting boot device, 140 receiving faxes, 69 Windows 2000, 69 Windows 98, 68 Windows XP, 70 recovering original software, 142 Recovery CD diagnostics, 134 replacing, 144 using, 142 registering computer, 26 regulatory informatio
suspending, 131 USB port, 128 wireless communication, 131 TV set (as monitor), 97 U undock switch, 19, 80 undocking Eject command, 80 emergency eject latch, 80 preparing, 80 undock switch, 80 USB connecting devices, 94 ports, 15, 20 troubleshooting port, 128 Utility partition creating, 71, 105, 142, 143 expanding, 127, 142 V ventilation, 47, 116 VGA output, 15 virus protection, 43 VirusScan, 43 volume adjusting, 38 control, 14 troubleshooting, 110 W warranty, 151 web sites HP Customer Care, 13 HP Noteboo
