getting started guide hp workstation x1100 Manufacturing Part Number: A7868-90001 Edition E1201 © Copyright 2001 Hewlett-Packard Company.
legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
or document product changes. Manuals that are published on the HP Support website (www.hp.com/workstations/support) are updated often, please visit this website periodically for the most recent versions. To ensure that you receive the updated or new editions, you should also subscribe to the appropriate HP product support service. See your HP Sales Representative for details. First Edition: December 2001 Printing Division: Hewlett-Packard Co. Technical Computer Division 3404 E. Harmony Rd.
Contents 1. setting up and using your workstation setting up your hp workstation x1100 . . . . . . . . . . . . . . . . . . . . . . . . . . .16 installation tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 connecting devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 connecting your keyboard and mouse . . . . . . . . . . . . . . . . . . . . . . . . . .18 setting the line voltage switch . . . . . . . . . . . . . . . . . . .
Contents to set a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 using power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 software and driver availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 before writing to your CD-RW drive (if installed) . . . . . . . . . . . . . . . . . 36 working in comfort and safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents hp customer care center phone numbers . . . . . . . . . . . . . . . . . . . . . . . . .56 A. warranty and regulatory information regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 FCC (for USA only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 hp hardware warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 three year limited hardware warranty . . . . . . . . . . . . . . .
Contents 8
preface important warnings avoiding electrical shocks WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power requirements and wavelength. This product is a class I laser product.
safety information WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn an old battery. Replace the battery with the same or equivalent type, as recommended by the manufacturer. The battery in this Workstation is a lithium battery that does not contain any heavy metals. However, to protect the environment, do not dispose of batteries in household waste.
avoiding static electricity CAUTION Static electricity can damage electronic components. Turn OFF all equipment before installing an accessory card. Don’t let your clothes touch the accessory card. To equalize the static electricity, rest the accessory card bag on top of the Workstation while you are removing the card from the bag. Handle the card as little as possible and with care.
finding information and help If you want... Refer to... To set up your computer • x1100 Installation Poster — shipped with the Workstation, basic information only. • This manual — basic information only. To troubleshoot your Workstation, install accessories, find part numbers.
hp x1100 technical characteristics Characteristics HP Workstation x1100 Weight (configuration with one CD-ROM drive, excluding keyboard and display) 14.8 kg (32.5 pounds) Dimensions Width: 20.6cm (8.1in.) Height: 47.5cm (18.7in.) Depth: 44.2cm (17.4in.) Footprint 0.09 m2 (0.98 sq ft). Power Supply Input voltage (input current, max.) 100 - 127 VAC, 7.0 A rms 200 - 250 VAC, 3.
NOTE When the computer is turned off by the power button on the front panel, the power consumption falls below 3W, but is not zero. This on/off method extends the life of the power supply. To reach zero power consumption in “off” mode, either unplug the power outlet or use a power distribution unit with a switch. When the power consumption is zero for an extended period of time, the life of the internal battery is shortened.
1 setting up and using your workstation This Guide provides you with essential information on initial setup, basic troubleshooting and warranty for your HP workstation x1100.
setting up and using your workstation setting up your hp workstation x1100 setting up your hp workstation x1100 WARNING If you have any doubt that you can lift the workstation or monitor safely, do not try to move them without help. 1. Check the materials list shipped with your workstation to verify that you have all of the components necessary for setting up your workstation. 2.
setting up and using your workstation setting up your hp workstation x1100 Figure 1-1 Location of Rear Panel Connectors Line Voltage Switch Cover lock Power Connector Keyboard connector Mouse connector Serial port A Serial port B Line Out (headphone) connector Parallel port Line In connector LAN connector Microphone connector Dual USB connectors Monitor connector Match the color-codes of the connectors. The connectors are shaped to go in one way only. Figure 1-2 shows typical connectors.
setting up and using your workstation setting up your hp workstation x1100 connecting your keyboard and mouse WARNING Improper and prolonged use of keyboards and input devices can be associated with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience discomfort or pain while using any computing equipment, discontinue use immediately and consult your physician as soon as possible. Your comfort and safety are our primary concern.
setting up and using your workstation setting up your hp workstation x1100 setting the line voltage switch CAUTION Care must be taken to ensure that the line voltage switch is set correctly. Failure to do this could destroy the power supply if the line voltage switch is set to 115V and AC line voltage is 230V. If the line voltage switch is set to 230V and the AC line voltage is 115V, your system will fail to boot.
setting up and using your workstation setting up your hp workstation x1100 connecting the power cord WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. This equipment can be disconnected from the power by removing the power cord from the power outlet.
setting up and using your workstation selecting a monitor for your workstation selecting a monitor for your workstation Table 1-1 provides a list of display resolutions and fequencies for the graphics cards supported by your workstation. Using these resolutions and frequencies you will be able to select the appropriate monitor for your graphics card. Note that frequencies of 85Hz and higher provide ergonomic flicker-free viewing.
setting up and using your workstation selecting a monitor for your workstation Table 1-1 Graphics Card Resolutions and Frequencies Graphics Card nVidia Quadro2 Pro Display Resolution1 640×480 800×600 1024×768 1280×1024 1600×1200 1920×1200 2048×1536 Vertical Frequency (Hz)2 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170 60, 70
setting up and using your workstation component overview component overview This section provides information about locating accessories and hardware parts in your HP workstation x1100. Figure 1-5 Workstation Power Supply Unit Front access shelves: Chassis Beam One 3.5-inch shelf including a 1.44 MB floppy disk drive Intrusion Switch Three 5.
setting up and using your workstation removing and replacing the cover and front bezel Figure 1-6 HP Workstation x1100 System Board Memory module sockets supporting two DDR modules Processor connector (heatsink and processor not shown) Primary IDE Connector AGP Card Slot Secondary IDE Connector Floppy Disk Drive Connector Three PCI Card Slots removing and replacing the cover and front bezel WARNING For your safety, never remove the workstation cover without first disconnecting the power cord from the
setting up and using your workstation removing and replacing the cover and front bezel removing the workstation cover 1. Switch off the display and computer. Disconnect all power cables and any LAN or telecommunications cables. 2. Unlock the cover lock at the back of the workstation, if required. See Figure 1-1. 3. Pull outward on the cover latch, grasp the edges of the cover and lift the cover upward to remove it. See Figure 1-6.
setting up and using your workstation removing and replacing the cover and front bezel removing the front bezel The front bezel is divided into two sections: • The upper bezel gives access to three 5.25-inch shelves and one 3.5-inch shelf. • The lower bezel gives access to the Firewire connector and two USB connectors. The lower bezel cannot be removed. To remove the upper bezel: 1. Unclip the two bezel latches located on the left-hand side of the bezel. See Figure 1-7. 2.
setting up and using your workstation removing and replacing the cover and front bezel replacing the cover and front bezel 1. Ensure that all internal cables are properly connected and safely routed. 2. Ensure that the bezel is correctly oriented, align the two plastic bezel hinges with their bezel slots on the right-hand side of the chassis, and swing the bezel closed. Confirm that the bezel latches as shown in Figure 1-7 are seated flat against the chassis.
setting up and using your workstation removing and replacing workstation components 3. Insert the cover flanges located on the bottom edge of the cover into their cover slots on the bottom edge of the workstation. See Figure 1-9. Next, close the cover by rotating it upward in the direction of the arrow. You will hear the cover snap into place when the cover is securely closed. Figure 1-10 Replacing the Cover Cover Flanges Cover Slots 4. Lock the cover using the key provided, if required.
setting up and using your workstation starting and stopping your workstation starting and stopping your workstation Your workstation has pre-installed software; it is initialized the first time you start the workstation. The software initialization process takes a few minutes. This process sets up the software in your language and sets up your software to use the hardware installed in your computer (you can change the settings after the software has been initialized). starting your workstation 1.
setting up and using your workstation starting and stopping your workstation creating an emergency repair disk During the initialization of your software, it is very important that you create an Emergency Repair Disk for the operating system, when prompted. HP recommends that you use new diskettes for this purpose. For more information on how to create these diskettes, refer to the documentation that came with your application software or operating system.
setting up and using your workstation viewing your workstation configuration viewing your workstation configuration The Summary Screen gives you a summary of the current configuration of your workstation (for example: BIOS version, CPU speed, memory module size, and installed mass storage devices). You should check the configuration of your workstation when you first use it and each time after you install, remove, or upgrade accessories. To check the configuration: 1.
setting up and using your workstation configuring your workstation configuring your workstation Use the Setup program to configure your workstation (for example: setting up system and user passwords, installing and upgrading mass storage devices), and to solve configuration problems. It is recommended that you take note of any changes to the system setup. starting the hp setup program 1. Turn on the display and then the workstation.
setting up and using your workstation configuring your workstation advanced menu The Advanced Menu offers a list of sub-menus allowing you to: • Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices • Enable floppy disk drives, IDE devices (Primary and Secondary) • Workstation Devices.
setting up and using your workstation setting passwords in the hp setup program setting passwords in the hp setup program You can set passwords to provide different levels of protection for your workstation: the Administrator password, the User password and the Power-on password. You set these passwords using the Security menu in the Setup program. The Administrator can access and change all settings in the Setup program, while the User can only access and modify certain items in the Main menu.
setting up and using your workstation using power management using power management Power management enables you to reduce the workstation’s overall power consumption by slowing down the workstation’s activity when it is idle. For more information on power consumption data, refer to the x1100 Technical Reference on HP’s web site at: www.hp.com/go/workstationsupport. Operating systems differ in their power management capabilities. Refer to your operating system documentation for more information.
setting up and using your workstation before writing to your CD-RW drive (if installed) before writing to your CD-RW drive (if installed) The CD-RW software for the drive that is installed in your HP Workstation is not included in the pre-loaded software. You must install the applications manually from the Applications CD-ROM (provided with the Workstation or as an accessory kit) before you can use the write/re-write functionality of the drive.
setting up and using your workstation working in comfort and safety working in comfort and safety preparing your work environment When using HP computing equipment, it is important that your work environment contributes to your comfort and productivity: Figure 1-11 Your Work Environment Document holder Keyboard Slope <15˚ Thigh Clearance >6cm Keyboard Height 64-76 cm • Work Surface Height. Your work surface should be height adjustable.
setting up and using your workstation working in comfort and safety height and close together. If a palm rest is used, the height should be flush with the front edge of the keyboard. Other items, such as your telephone or notepad, should also be considered. CAUTION Various aspects of using mice, keyboards and other input devices may increase your risk of discomfort or injury. Optimize your comfort and safety by positioning these devices properly.
setting up and using your workstation working in comfort and safety • Remember to occasionally shift position and move your body. Keeping your body in one position for long periods is unnatural and stressful. When prolonged work is required, take frequent short breaks. As a rule of thumb, a five or ten minute break every hour is a good idea. Short frequent breaks are more beneficial than longer less frequent breaks.
setting up and using your workstation working in comfort and safety 40 Chapter 1
2 troubleshooting your workstation This chapter provides you with essential information on basic troubleshooting for your HP workstation x1100.
troubleshooting your workstation screen is blank because the system failed to boot screen is blank because the system failed to boot Your workstation’s operating system will fail to boot if the line voltage switch is set to 230V and AC line voltage is 115V. To solve this problem: 1. Place the workstation so that you are looking at the back of it. 2. Use a small thin bladed screwdriver to slide the workstation’s line voltage switch to the left until you see 115 in the right opening of the switch.
troubleshooting your workstation solving hardware problems solving hardware problems This table gives basic troubleshooting tips. For more in-depth information, see the section “hp Diagtools hardware diagnostics” in this manual. Table 2-1 Your Workstation Does Not Start Properly The Workstation doesn’t power on. Make sure... How The workstation’s power cord is properly connected. Connect the power cord to a working power outlet and to the rear of the workstation. There is a buzzing noise.
troubleshooting your workstation solving hardware problems Table 2-2 Your Workstation Has a Hardware Problem The keyboard doesn’t work. Make sure... How The keyboard cable is correctly connected. Plug the cable into the correct connector on the back of the workstation. Color coding is used for easy matching. The keyboard is free of debris. Check all keys are at the same height, and none are stuck down. The keyboard itself is not defective.
troubleshooting your workstation solving hardware problems Table 2-2 Your Workstation Has a Hardware Problem The monitor’s power cord is correctly connected. Connect the power cord – ensure it is plugged into a working grounded power outlet and into the monitor. The graphics card is installed and the monitor (video) cable is correctly connected. Connect the monitor (video) cable – ensure it is properly connected to both the workstation and the monitor.
troubleshooting your workstation solving hardware problems Table 2-2 Your Workstation Has a Hardware Problem The mouse doesn’t work. Make sure... How The mouse cable is correctly connected. 1. Switch off the workstation (not necessary with a USB mouse). 2. Plug the cable into the correct connector on the back of the workstation (color coding is used for easy matching). 3. Switch on the workstation. You are using the correct driver.
troubleshooting your workstation solving hardware problems Table 2-2 Your Workstation Has a Hardware Problem Your Workstation has no sound. Check that... How The lime green Speaker/Headphone connector is plugged into the multi-media keyboard. Either disconnect the lime green connector to activate the internal speaker or plug-in headphones or speaker into the keyboard. troubleshooting tips: • Restart your workstation and see if the problem recurs. • Run HP e-Diagtools.
troubleshooting your workstation solving hardware problems if you lose the key If you lose the key to the workstation, you must order a replacement lock (HP Part Number 5064-9154) from the HP dealer or HP Sales and Service Office. The new lock is delivered with two keys. Contact your HP dealer for installing the new lock. need more help? For more detailed help refer to the x1100 Technical Reference which is available on HP’s support web site at: www.hp.
troubleshooting your workstation pre-boot diagnostics audio signal pre-boot diagnostics audio signal When your workstation starts up, the BIOS performs Pre-Boot Diagnostics to test your hardware configuration for any problems. If a problem is detected during pre-boot, the Pre-Boot Diagnostics will emit an audio signal through the workstation’s internal speaker. The Pre-Boot Diagnostics emits an audio sequence with two kinds of sounds.
troubleshooting your workstation hp Diagtools hardware diagnostics hp Diagtools hardware diagnostics NOTE Run e-Diagtools before contacting HP for Warranty service. This is to obtain information that will be requested by a Support Agent. Your hard disk includes a hardware diagnostic partition containing either HP Diagtools or HP e-Diagtools hardware diagnostic utilities. These may be used to diagnose hardware-related problems on your HP workstation. Do NOT delete this partition.
troubleshooting your workstation hp Diagtools hardware diagnostics starting e-Diagtools from the utility partition on your hard drive NOTE This method will only work if the diagnostics partition on your hard disk drive is intact. 1. Restart your workstation and press the function key F10 when you see the message “Press F10 to enter HP Utility Partition or any other key to proceed...” 2. In the menu, select the option to run e-Diagtools hardware diagnostics. starting e-Diagtools from the CD-ROM 1.
troubleshooting your workstation hp Diagtools hardware diagnostics producing a support ticket To produce a complete record of your system’s configuration and test results, you will need to create a Support Ticket. This is a simple text file that contains essential information and is designed to assist your local or HP Support Agent.
troubleshooting your workstation hp recovery CD-ROM hp recovery CD-ROM The HP Recovery CDs enable you to restore your computer to its original factory configuration and reinstall drivers or other factory-supplied software components. The drivers and software utilities, including documentation and navigational aids, help you to recover the pre-loaded software.
troubleshooting your workstation hp recovery CD-ROM before performing a recovery Before performing a recovery, upgrade or downgrade, you should make a checklist for each type of function. You will need the Administrator password to make any changes to the Setup program.Make a note of any changes. • The workstation model must match the HP Workstation Recovery CD-ROM and HP Workstations Drivers and Diagnostics CD-ROM (the HP Workstation Recovery CD-ROM is locked to a specific workstation model).
troubleshooting your workstation hp recovery CD-ROM 5. The computer will boot from the CD-ROM and display a DOS-style menu. Make the appropriate selection from the menu to recover your HP workstation to its original state as delivered by HP. 6. Remove the Recovery CD-ROM from the CD-ROM drive, when prompted. 7. Insert the HP Workstations Drivers and Diagnostics CD-ROM into your CD-ROM drive. 8. Press Y to continue. 9.
troubleshooting your workstation hp customer care center phone numbers hp customer care center phone numbers HP Customer Care Centers can help you solve issues related to HP products and, if necessary, initiate appropriate service procedures. In the U.S.A, telephone support is available 24 hours a day, 7 days a week. Elsewhere, it is available during normal office hours. Here is the URL for HP Customer Care Center phone numbers: http://www.hp.com/workstations/support/collaborate/call_centers.
A warranty and regulatory information 57
warranty and regulatory information Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer: Hewlett-Packard Company 3404 East Harmony Rd.
warranty and regulatory information regulatory information regulatory information FCC (for USA only) Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
warranty and regulatory information regulatory information préalablement débranché le cordon secteur et toute connection à un réseau de télecommunication. N’oubliez pas de replacer le capot avant de rebrancher le cordon secteur. notice for the Netherlands Bij dit apparaat zijn batterijen geleverd. Wanneer deze leeg zijn, moet U ze niet weggooien maar inleveren als KCA. notice for Germany Wenn die Batterie nicht korrekt eingebaut wird, besteht Explosionsgefahr.
warranty and regulatory information regulatory information notice for Taiwan Appendix A 61
warranty and regulatory information hp hardware warranty hp hardware warranty Important: This is your hardware product warranty statement. Please, read it carefully. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
warranty and regulatory information hp hardware warranty the original purchaser. When available in the country of use, service is provided in the same manner as if the product was purchased in that country and can only be provided in countries where the product is designed to operate. If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
warranty and regulatory information hp hardware warranty exclusion may not apply to you. obtaining on-site warranty service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (970) 635-1000) or a participating Authorized HP Computer Dealer Repair Center. The customer must be prepared to supply proof of the purchase date.
warranty and regulatory information hp hardware warranty reconstruction of lost or altered files, data, or programs. The customer must provide: access to the product; adequate working space and facilities within a reasonable distance of the product; access to and use of all information and facilities determined necessary by HP to service the product; and operating supplies and consumables such as the customer would use during normal operation. A representative of the customer must be present at all times.
warranty and regulatory information hp software limited warranty hp software limited warranty THIS HP SOFTWARE LIMITED WARRANTY SHALL COVER ALL SOFTWARE, INCLUDING OPERATING SYSTEM SOFTWARE, THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT. IN CASE OF CONFLICT BETWEEN HP AND NON-HP WARRANTY TERMS, THESE HP WARRANTY TERMS SHALL PREVAIL.
warranty and regulatory information hp software limited warranty hp service procedures notice of warranty claims: Customer must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the warranty period. limitation of warranty: HP makes no other express warranty, whether written or oral with respect to this product. Any implied warranty of merchantability or fitness for a particular purpose is limited to the 90-day duration of this written warranty.
warranty and regulatory information hp software limited warranty appropriate vendor license. The following License Terms govern the use of the HP software: use. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law. copies and adaptations.
warranty and regulatory information hp software limited warranty standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. all rights reserved.
warranty and regulatory information hp software limited warranty 70 Appendix A
