HP Photosmart 2570 All-in-One series User Guide
HP Photosmart 2570 All-in-One series User Guide
© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Contents 1 2 3 4 5 6 7 8 User Guide HP All-in-One overview........................................................................................5 The HP All-in-One at a glance................................................................................5 Control panel overview...........................................................................................6 Menu overview.......................................................................................................
9 10 11 12 13 14 15 2 Crop an original....................................................................................................75 Stop copying.........................................................................................................75 Print from your computer..................................................................................77 Print from a software application..........................................................................
Contents HP Photosmart 2570 All-in-One series declaration of conformity.......................132 Index.........................................................................................................................
4 HP Photosmart 2570 All-in-One series
1 HP All-in-One overview Overview You can control your HP All-in-One by the control panel on your HP All-in-One or with the HP Image Zone software installed on your computer. This guide describes how to use the HP All-in-One control panel to make a copy, print photos from a memory card or storage device. It also describes how to print from a software application, how to maintain and troubleshoot your HP All-in-One, and much more.
Chapter 1 Overview (continued) Label Description 5 Paper tray extender 6 Paper tray 7 Control panel: Use to access the HP Allin-One features. For more information about the buttons on the control panel, see Control panel overview. 8 Color graphics display: View menus, photos, and messages. 9 Rear clean-out door: Access the inside of the device to clear paper jams. 10 Rear USB portConnect to a computer. 11 Ethernet port: Connect to a wired network.
Control panel features Overview Label Name and Description 1 Color graphics display: View menus, photos, and messages. The color graphics display can be pulled up and angled for better viewing. 2 Up arrow: Navigate up through menu options, move the viewing area up in zoom mode, or navigate the visual keyboard. 3 Attention light: Indicates a problem occurred. See the color graphics display for more information.
Chapter 1 Overview (continued) Label Name and Description 5 Down arrow: Navigate down through menu options, move the viewing area down in zoom mode, or navigate the visual keyboard. 6 Cancel: Stop the current operation, exit a menu, or exit settings. 7 Rotate: Rotate the currently displayed photo on the color graphics display 90 degrees. Subsequent presses continue to rotate the photo 90 degrees. Note Rotate only affects printing in album mode.
Color graphics display icons Icon Overview The following icons appear at the bottom of the color graphics display to provide important information about your HP All-in-One, including network status. For more information about networking, see Connect to a network. Purpose Shows that the print cartridge is about half full. The color of the icon corresponds to the color of the print cartridge, and the fill level of the icon corresponds to the fill level of the print cartridge.
Chapter 1 Photo Menu Overview The following Photo Menu options are available when you press the Photo Menu button on the control panel. 1. Easy Print Wizard 2. Print Options 3. Special Features 4. Edit 5. Transfer to Computer 6. HP Instant Share 7. Slideshow 8. Set as Wallpaper Proof Sheet Menu The following Proof Sheet Menu options are available when you press the Proof Sheet button on the control panel.
the control panel. The options available on this menu vary depending on the software applications installed on your computer. Overview When the HP All-in-One is connected to a network with one or more computers, the Scan To Menu allows you to select a connected computer before displaying some options. USB-connected 1. HP Image Zone 2. Microsoft PowerPoint 3. Adobe Photoshop 4. HP Instant Share 5. Memory Device Network-connected 1. Select Computer 2. HP Instant Share 3.
Chapter 1 (continued) 6. HP Instant Share Overview 7. Bluetooth Help Menu The following Help Menu options are available when you select the Help Menu option on the Setup Menu. 1. How do I 2. Error Messages 3. Print Cartridges 4. Load Originals and Load Paper 5. General Troubleshooting 6. Network Troubleshooting 7. Use Memory Card 8. Use Scan Features 9. Get Support 0.
2. Overview Once you have highlighted the appropriate letter, number, or symbol, press OK on the control panel to select it. The selection appears on the color graphics display. Tip To erase a letter, number, or symbol, select Clear on the visual keyboard, and then press OK. 3. When you are finished entering text, numbers, or symbols, select Done on the visual keyboard, and then press OK.
Chapter 1 Overview To open the HP Image Zone software on a Windows computer 1. Do one of the following: – On the Windows desktop, double-click the HP Solution Center icon. – In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. – On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Solution Center. 2. If you have more than one HP device installed, select the HP All-in-One tab.
2 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using your HP All-in-One. Sources of information Setup Guide Find more information The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the Setup Guide in order.
Chapter 2 (continued) Windows ● The Get step-by-step instructions topic provides information on using the HP Image Zone software with HP devices. ● The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices. ● If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic.
Note The onscreen Help also provides troubleshooting topics to assist you in resolving any issues you might encounter with your HP All-in-One. The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac. Guidelines for using both Help systems are included in the following sections. Use the Help on a Windows computer This section explains how to access the onscreen Help on a Windows computer.
Chapter 2 Contents, Index, and Search tabs The Contents, Index, and Search tabs enable you to find any topic in the HP Image Zone Help. Find more information ● Contents The Contents tab provides a top-down view of the topics in the Help, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos.
quotation marks around the combination of words for which you are searching. This limits your search so that the results are more relevant to the information you need. Instead of returning all topics that contain either the word "borderless" or the word "print", the search will only return topics that contain the phrase "borderless print". By default, the results are sorted by Rank, so that the topic containing the most instances of your search criteria is at the top of the list.
Chapter 2 1 Show/Hide 2 Back 3 Forward 4 Home 5 Print 6 Options Find more information The Help toolbar also contains buttons for changing the way the onscreen Help appears on your computer screen. For example, if you need more room to view the help topics in the display area on the right, you can hide the Contents, Index, and Search tabs by clicking the Hide button. Finally, the Print button enables you to print the page that is currently displayed on the computer screen.
Navigation panes 2 Display area 3 Help toolbar Find more information 1 Navigation panes The HP Image Zone Help opens in the Help Viewer. It is divided into three panes. The left and center panes enable you to move around the topics in the Help. (The right pane contains the display area, described in the next section.) ● ● The left pane contains a list of all the sections in the Help.
Chapter 2 ● Find more information ● view all the content in a particular topic. Sometimes important information is not visible in the window without scrolling. Topics often include links or references to other topics in the Help system where you can find additional information. – If the related topic appears in the same section of the Help, the topic automatically opens in the display area.
3 Finish setting up your HP All-inOne After you have completed the steps in your Setup Guide, refer to this chapter to help you finish setting up your HP All-in-One. This chapter describes how to set up your language and country/region preferences, and it explains the different ways you can connect your HP All-in-One.
Chapter 3 Adapter into the front USB port, Bluetooth® devices such as PDAs and camera phones can print to your HP All-in-One. Supported connection types Recommended number of connected computers for best performance Supported software features Setup instructions USB connection One computer connected with a USB cable to the USB port on the back of the HP All-in-One. All features are supported. Follow the Setup Guide for detailed instructions.
Connect using Ethernet The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network connections. For detailed instructions on connecting your HP All-in-One to an Ethernet (wired) network, see Connect to a network in this User Guide and the printed Setup Guide that came with your device. Connect using Bluetooth® A Bluetooth® connection provides a quick and easy way to print images from a Bluetooth®-enabled computer without using a cable.
Chapter 3 3. 4. 5. 6. 7. 8. If you are using an external Bluetooth® adapter for your computer, make sure your computer is started and then attach the Bluetooth® adapter to a USB port on the computer. If you have Windows XP with Service Pack 2 installed, the Bluetooth® drivers are installed automatically. If you are prompted to select a Bluetooth® profile, select HCRP. If your computer has Bluetooth® built in, just make sure the computer is started.
7. 8. The computer searches for the HP All-in-One. In the printer list, select the HP All-in-One, then click Add. The HP All-in-One is added to the printer list. Print as you would to any printer. Use printer sharing (Windows) If your computer is on a network, and another computer on the network is connected to the HP All-in-One by using a USB cable, you can use that device as your printer using Windows printer sharing.
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4 Connect to a network This chapter describes how to connect your HP All-in-One to a network, view and manage the network settings, and troubleshoot problems with the network connections. If you want to: See this section: Connect to a wired (Ethernet) network. Wired network setup Install the HP All-in-One software for use in a networked environment. Install the software for a network connection Add connections to more computers on the network.
Chapter 4 To set up your HP All-in-One on a wired network, you need to do the following: ● ● ● First, collect all of the required materials, as explained in the next section, What you need for a wired network. Next, connect your HP All-in-One with an Ethernet cable to the Ethernet router, switch, or wireless router. See Connect your HP All-in-One to the network. Finally, install the software, as explained in Install the software for a network connection.
2. Connect the Ethernet cable to the Ethernet port on the back of your HP All-in-One. 3. Connect the other end of the Ethernet cable to an available port on your Ethernet router, switch, or wireless router. 4. Once you have connected the HP All-in-One to the network, go to your computer to install the software. See Install the software for a network connection.
Chapter 4 2. 3. 4. 5. 6. 7. 8. 9. Insert the Windows CD that came with your HP All-in-One into the CD-ROM drive on your computer and follow the onscreen instructions. If a dialog box pertaining to firewalls appears, respond as follows: – The Issues Stopping Installation screen means that a firewall or antispyware program is running that may interfere with the HP Software Installation. For best results temporarily disable the firewall or anti-spyware programs during installation.
6. 7. Follow the onscreen instructions to complete all the installation steps, including the Setup Assistant. When you have finished installing the software, your HP All-in-One is ready for service. To test your network connection, go to your computer and print a self-test report to your HP All-in-One. For more information, see Print a self-test report.
Chapter 4 View and print network settings You can display a summary of the network settings on the HP All-in-One control panel, or you can print a more detailed configuration page. The network configuration page lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For information on the network settings, see Network configuration page definitions. 1. 2. 3. Press Setup. Press until Network is highlighted, then press OK. The Network Menu appears.
– – 4. 100-Full 5. 100-Half Change IP settings The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. However, if you are an advanced user, you might want to manually change the IP address, subnet mask, or the default gateway. To see the IP address and subnet mask of your HP All-in-One, print a network configuration page from your HP All-in-One. For more information on printing a configuration page, see View and print network settings.
Chapter 4 Note Only use the Embedded Web Server to change network settings if you cannot access the HP All-in-One control panel, or you need to change an advanced option not available on the control panel. Access the Embedded Web Server You can only access the Embedded Web Server on a computer connected to an HP All-in-One on a network. 1. 2. 3. 4. Press Setup. Press until Network is highlighted, then press OK. The Network Menu appears. Press OK, then press OK again.
Network configuration page definitions The configuration page shows the network settings for the HP All-in-One. There are settings for general information, 802.3 wired (Ethernet), and Bluetooth®. For information on how to print a network configuration page, see View and print network settings. For additional information on terms used here, see the Network Glossary in the onscreen HP Image Zone Help that came with your HP All-in-One.
Chapter 4 (continued) Parameter Description With mDNS, your computer can find and use any HP All-in-One connected to your local area network. It can also work with any other Ethernet-enabled device that appears on the network. Wired (802.3) network settings The following table describes the 802.3 wired settings shown on the network configuration page. Parameter Description Hardware Address (MAC) The Media Access Control (MAC) address that identifies the HP All-in-One.
(continued) Parameter Description Configuration Source The protocol used to assign the IP address to the HP All-in-One: ● ● ● ● DNS server AutoIP: The installation software automatically determines the configuration parameters. DHCP: The configuration parameters are supplied by a dynamic host configuration protocol (DHCP) server on the network. On small networks, this could be a router. Manual: The configuration parameters are set manually, such as a static IP address.
Chapter 4 (continued) Parameter Description Device Name The device name assigned to the printer, which can identify it on a Bluetooth device. Passkey A value that the user must enter in order to print via Bluetooth. Visibility Shows whether or not the HP All-in-One is visible to Bluetooth devices that are within range. ● ● Security Visible to all: Any Bluetooth device within range can print to the HP All-in-One.
(continued) The Printer Not Found screen appears during installation The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is defective. Solution: Try reinserting the cables. Or, if necessary, try a different cable. The HP All-in-One is assigned an AutoIP address instead of DHCP. Solution: This indicates that the HP All-in-One is not connected properly to the network. Check the following: ● ● ● Make sure all cables are connected properly and securely.
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Load originals and load paper This chapter provides instructions for loading originals on the glass to copy or scan, choosing the best paper type for your job, loading paper in the paper tray, and tips for avoiding paper jams. Load an original You can copy or scan up to letter- or A4-size originals by loading them on the glass, as described here. You should also follow these instructions when loading a proof sheet on the glass for photo printing.
Load originals and paper Chapter 5 Choose papers for printing and copying You can use many types and sizes of paper in your HP All-in-One. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings. Recommended papers If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.
● Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get stuck, and the ink is also more likely to smear. Envelopes with clasps or windows. They can get stuck in the rollers and cause paper jams. Load originals and paper ● Depending on your country/region, some of these papers might not be available. HP does not recommend copying to the following papers: ● Any size paper other than those listed in the technical specifications chapter of your printed User Guide.
Load originals and paper Chapter 5 3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position. 4. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: – Make sure it is free of rips, dust, wrinkles, and curled or bent edges. – Make sure all the paper in the stack is the same size and type. Insert the stack of paper into the paper tray with the short edge forward and the print side down.
Load originals and paper Load 10 x 15 cm (4 x 6 inch) photo paper You can load 10 x 15 cm (4 x 6 inch) photo paper into the paper tray of your HP All-inOne. For the best results, use a recommended type of 10 x 15 cm (4 x 6 inch) photo paper. For more information, see Recommended papers. You can also load small media in the paper tray. For more information, see Load postcards, Hagaki, or HP Panorama photo paper. In addition, for best results, set the paper type and paper size before copying or printing.
Chapter 5 Load originals and paper To load postcards, Hagaki, or panorama photo paper 1. Remove all paper from the paper tray. 2. Insert the stack of cards into the far right side of the paper tray with the short edge forward and the print side down. Slide the stack of cards forward until it stops. 3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward against the stack of cards until it stops.
The following table provides guidelines for loading certain types of paper. For best results, adjust the paper settings each time you change paper sizes or paper types. For information on changing paper settings, see the onscreen HP Image Zone Help. Note Not all paper sizes and paper types are available with all the functions on the HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application.
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6 Use the photo and video features The HP All-in-One can access your memory cards or storage devices so you can print, store, manage, and share your photos. You can insert the memory card into the HP All-in-One, or connect a storage device (such as a USB keychain drive) or digital camera to the front USB port, letting the HP All-in-One read the contents. You can also connect a digital camera with PictBridge mode to the front USB port to print photos directly from your camera.
Chapter 6 1 xD-Picture Card 2 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro 3 CompactFlash (I, II) 4 Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card Photos and videos Tip By default, Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format. Digital cameras and other devices use the FAT (FAT16 or FAT12) format and cannot operate with a FAT32 formatted card.
Note Check your camera documentation to verify how to change the USB mode to PictBridge. Different cameras use different terms to describe PictBridge mode. For instance, some cameras have a digital camera setting and a disk drive setting. In this instance, the digital camera setting is the PictBridge mode setting. After you successfully connect your camera in PictBridge mode to the HP All-in-One, you can print your photos.
Chapter 6 Caution Never attempt to disconnect a storage device while it is being accessed. Doing so can damage files on the storage device. You can safely remove a storage device only when the status light next to the memory card slots is not blinking. View photos You can view photos on the color graphics display of your HP All-in-One. You can also view photos using the HP Image Zone software that came with your HP All-inOne.
Select photos and videos You can use the control panel on your HP All-in-One to select photos and videos. Select photos and videos You can select individual photos and videos to edit, print, or save to your computer. To select individual photos and videos 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. 2. Press or to scroll to the photo or video file you want to select.
Chapter 6 Deselect individual video frames ➔ Press OK to deselect the currently selected video frame shown on the color graphics display. Edit photos The HP All-in-One offers several basic editing controls that you can apply to the image currently displayed on the color graphics display. These controls include brightness adjustment, special color effects, cropping, rotating, and more. For more information on editing photos using the control panel, see the onscreen HP Image Zone Help.
Edit Option Purpose 4. Remove Red-eye Lets you remove red-eye from photos. On makes redeye removal active. Off turns red-eye removal off. The default is Off. 5. Flip Horizontal Rotates the image 180 degrees horizontal. Crop a photo You can use the Zoom buttons on the control panel to crop a photo for printing. 3. 4. Photos and videos To crop a photo 1. Display a photo on the color graphics display. 2. Press the Zoom buttons to zoom in or out on a photo.
Chapter 6 you do all this and much more. Explore the software to take full advantage of the features of your HP All-in-One. For more information, see the onscreen HP Image Zone Help that came with your software. Print photos and videos from the control panel You can use the control panel to print photos from a memory card or storage device. You can also print photos directly from a camera that supports PictBridge. For more information see Connect a digital camera.
Print selected photos and videos You can print selected photos or video frames directly from the control panel without using a proof sheet. Note If you have selected a video file, only the first frame of the video will print unless you selected individual video frames to print. For more information, see Select photos and videos. 1. 2. 3. Print a cropped photo You can crop a photo for printing using the zoom feature on your control panel.
Chapter 6 each thumbnail. Proof sheets are also a quick way to create a printed catalog of your photos. Note You cannot print a proof sheet of photos on a camera in PictBridge mode. The camera must be in storage mode. For more information, see Connect a storage device. Printing photos from a proof sheet is done in three steps: printing a proof sheet, completing the proof sheet, and scanning the proof sheet. Print a proof sheet The first step in using a proof sheet is to print it from the HP All-in-One.
Complete the proof sheet After you have printed a proof sheet, you can use it to select the photos you want to print. 1. Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet. Note If you select a video on the proof sheet, only the first frame of the video will be printed. 2. Select one layout style by filling in a circle in step 2 of the proof sheet.
Chapter 6 2. 3. 4. Load photo paper in the paper tray. Make sure the same memory card or storage device you used to print the proof sheet is still inserted or connected to the HP Allin-One when you scan that proof sheet. Press Proof Sheet. The Proof Sheet Menu appears. Press until Scan Proof Sheet is highlighted, then press OK. The HP All-in-One scans the proof sheet and prints the selected photos.
2. 3. 4. 5. Press or until the video you want to print appears on the color graphics display, and then press OK. The first frame of the video appears. Press or to move through the frames one at a time. Press OK for each frame you want to select. Press Print Photos to print the selected frames. Tip You can use the Video Enhance feature to automatically enhance the video frames before printing. For more information, see Set photo print options. Print video action photos To print a video action photo 1.
Chapter 6 Print passport photos You can print passport photos from the control panel of your HP All-in-One. Photos and videos To print passport photos 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. 2. Press Photo Menu. 3. Press until Special Features is highlighted, and then press OK. until Passport Photos is highlighted, and then press OK. 4. Press The Passport Size menu appears.
Setting Description The other Paper Size settings let you override the automatic settings. Lets you select the paper type for the current print job. The Automatic setting lets the HP All-in-One detect and set the paper type automatically. When Paper Size and Paper Type are both set to Automatic, the HP All-in-One selects the best options for the current print job. The other Paper Type settings let you override the automatic settings. 5.
Chapter 6 memory card from the camera and insert it in the appropriate memory card slot on the HP All-in-One. You can also set the camera to storage mode and connect it to the front USB port to save the photos to your computer. For information about connecting a digital camera that is in storage mode, see Connect a storage device. For more information about inserting memory cards, see Insert a memory card Note You can only use one memory card in your HP All-in-One at a time.
Share photos with friends and relatives You can easily share photos with friends and family using the HP Instant Share online service. HP Instant Share enables you to send photos to others as e-mail, upload photos to an online photo album or photo finishing service, or send the photos to a network-connected HP All-in-One to print. Note Availability of the services described here varies by country/region. Some of the services described here might not be available in your country/ region.
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7 Share your images with family and friends You can easily share your images with family and friends by using the HP Instant Share online service. HP Instant Share lets you send images to your family and friends or, if your HP All-in-One is network-connected and registered with HP Instant Share, receive images from others for viewing and printing.
Chapter 7 stored on the server for you to review before printing, or they automatically print when you receive them. In addition to printing images that you receive from others, you can also forward an image collection to another share destination or save an image collection to a memory card or storage device that is inserted in your HP All-in-One. To use any of these features ➔ Start by pressing the HP Instant Share button on the control panel of your HP Allin-One. Then, follow the onscreen instructions.
Go to www.hp.com and search the HP website for the phrase "HP Instant Share Remote Printing". Note To download the HP remote printer driver from the HP website, HP recommends that you use a broadband or other high-speed Internet connection. HP does not recommend using a dial-up connection. It takes approximately 3 to 5 minutes to download the HP remote printer driver using a broadband connection.
Chapter 7 Tip You might want to turn this setting off if you are going on vacation and will not be available to reload the input tray if it runs out of paper. If you set Auto Checking to Off, you can check for received images at any time by pressing the HP Instant Share button and selecting Receive. Remove Collections Enables you to remove a received image collection from the Received menu. The image collections are still available on the HP Instant Share server until they expire.
8 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. This chapter provides instructions for making a copy, previewing a copy job, selecting an area to crop, and changing other copy settings. Tip For the best copy performance on standard copy projects, set the paper size to Letter or A4, the paper type to Plain Paper, and the copy quality to Fast.
Chapter 8 3. 4. – 4. Crop – 5. Paper Size – 6. Paper Type – 7. Copy Quality – 8. Lighter/Darker – 9. Enhancements – 0. Set New Defaults to highlight the appropriate setting and then press OK. Press the After all applicable settings have been changed, press Start Copy Color or Start Copy Black to initiate the copy job. To save the current settings as defaults for future jobs 1. Make any needed changes to the settings in the Copy Menu. 2. Press to select Set New Defaults from the Copy Menu. 3.
Make a borderless copy of a photo You can make borderless copies on both large and small photo papers. For the best quality when copying a photo, load photo paper in the paper tray and change your copy settings for the correct paper type and photo enhancement. 1. 2. 3. 4. 5. 6. Load photo paper in the paper tray. You can load up to 10 x 15 cm (4 x 6 inch) photo paper (without tabs) into the photo tray. Larger size photo paper, however, must be loaded in the main tray.
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9 Print from your computer In addition to the printing capabilities described in this chapter, you can print images directly from a memory card, a digital camera or other storage device. You can also print from a supported Bluetooth device, such as a camera phone or personal digital assistant (PDA); and use scanned images in printing projects in the HP Image Zone. ● ● ● For more information on printing from a memory card or digital camera, see Use the photo and video features.
Chapter 9 Print 6. 7. Shortcuts tab. If necessary, you can adjust the settings here, or you can make your changes on the other tabs in the Properties dialog box. Click OK to close the Properties dialog box. Click Print or OK to begin printing. To print from the software application (Mac) 1. Make sure you have paper loaded in the paper tray. 2. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v 10.2 or earlier) or Printer Setup Utility (OS X v 10.3 or later) before you begin printing.
Print To change the print settings for the current job 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Make changes to the print settings, and click OK. 5. Click Print or OK in the Print dialog box to print the job.
Chapter 9 Tip You can also double-click the printer icon in the Windows taskbar. Print 3. 4. Select the print job you want to cancel. On the Document menu, click Cancel Printing or Cancel, or press the DELETE key on your keyboard. It can take a few moments for printing to be cancelled. To stop a print job from the computer (Windows XP users) 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Open the Printers and Faxes control panel. 3. Double-click the HP All-in-One icon.
10 Use the scan features This chapter contains information on scanning to an application on your computer, to an HP Instant Share destination, and to a memory card or storage device. Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan almost anything (photos, magazine articles and text documents), as long as you are careful not to scratch the glass on your HP All-in-One.
Chapter 10 3. If your HP All-in-One is connected to one or more computers on a network, do the following: a. Press until Select Computer is highlighted, then press OK. The Select Computer menu appears, listing computers connected to the HP All-in-One. Note The Select Computer menu might list computers with a USB connection in addition to those connected through the network. b. 4. Press OK to select the default computer, or use the arrow buttons to highlight a different computer, and then press OK.
Stop scanning ➔ To stop scanning, press Cancel on the control panel. Share a scanned image with friends and relatives You can share a scanned image with friends and family by sending it as an e-mail attachment, or by sending it using HP Instant Share. Send as an e-mail attachment You can save a scan to your computer, where you can then send the scanned image in an e-mail attachment. For information on saving a scanned image, see Scan an original to a computer.
Chapter 10 Edit a scanned document Scan Scanning text (also known as optical character recognition or OCR) enables you to bring the content of magazine articles, books, and other printed matter into your favorite word processor and many other programs as fully editable text. Learning to do OCR right is important if you want to obtain the best results. Do not expect scanned text documents to be letter-perfect the first time you use your OCR software.
11 Order supplies You can order HP products, such as recommended types of paper, print cartridges, and accessories, online from the HP website. Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, or HP Premium Inkjet Transparency Film, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.
Chapter 11 Additionally, you can contact a local HP reseller or go to www.hp.com/support to confirm the correct print cartridge reorder numbers for your country/region. To order print cartridges for your HP All-in-One, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Order accessories To order accessories for your HP All-in-One, such as a Bluetooth printer adapter, go to www.hp.
(continued) Country/region Number for ordering South Africa +27 (0)11 8061030 U.S.
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12 Maintain your HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally. This chapter provides instructions for keeping your HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary.
Chapter 12 Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from the control panel and the interior of the HP All-in-One. Caution To avoid damage to painted parts of the HP All-in-One, do not use alcohol or alcohol-based cleaning products on the control panel, lid, or other painted parts of the device.
Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges. 1. 2. 3. 4. 5. 6. 7. 8. Load letter, A4, or legal unused plain white paper into the paper tray. Press Setup to display the Setup Menu. Press until Print Report is highlighted, then press OK. Press until Self-Test Report is highlighted, then press OK.
Chapter 12 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. Caution Be careful not to drop the print cartridges. This can damage them, making them unusable. Replace the print cartridges When the ink level for the print cartridge is low, a message appears on the color graphics display.
To replace the print cartridges 1. Make sure the HP All-in-One is on. Caution If the HP All-in-One is off when you lift the print-carriage access door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely on the right side when you try to remove them. 2. 3.
Chapter 12 5. 6. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector. For more information, see Use the print cartridge protector. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge.
8. Close the print-carriage access door. Use a photo print cartridge You can optimize the quality of the color photos you print and copy with your HP All-inOne by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos.
Chapter 12 you are removing it so you can print high-quality photos with the photo and tri-color print cartridges. To insert a print cartridge into the print cartridge protector ➔ Slide the print cartridge into the print cartridge protector at a slight angle and snap it securely into place.
To align the printer from the control panel 1. Load letter or A4 unused plain white paper into the paper tray. Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 2. 3. 4. Press Setup. Press until Tools is highlighted, then press OK. Press until Align Printer is highlighted, then press OK.
Chapter 12 Tip Coffee filters are lint-free and work well for cleaning print cartridges. ● Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). Caution Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP All-in-One. To clean the print cartridge contacts 1. Turn on the HP All-in-One and open the print-carriage access door.
Clean the area around the ink nozzles If the HP All-in-One is used in a dusty environment, a small amount of debris might accumulate inside the device. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here.
Chapter 12 1 Nozzle plate (do not clean) 2 Face and edges around the ink nozzle area Caution Do not clean the nozzle plate. Allow the ink nozzle area to dry for approximately ten minutes. Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place. 9. Repeat if necessary for the other print cartridge. 10. Gently close the print-carriage access door and plug the power cord into the back of the HP All-in-One. Maintain your HP All-in-One 7. 8.
Troubleshooting information This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help that came with your software. For more information, see Use the onscreen Help.
Troubleshooting Chapter 13 ● information not covered in the User Guide. For more information, see Use the onscreen Help. Readme file: The Readme file contains information on system requirements and possible installation problems. For more information, see View the Readme file. If you are unable to solve the problem using the onscreen Help or HP websites, call HP Support using the number for your country/region. For more information, see HP warranty and support.
Troubleshooting 1 Power connection 1 2 Power connection 2 3 Grounded power outlet I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution You must first install the software that came with your HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors.
Chapter 13 Troubleshooting I received a message on the color graphics display to attach the control panel faceplate Solution This might mean the control panel faceplate is not attached, or it is attached incorrectly. Make sure to align the faceplate over the buttons on the top of the HP All-in-One and snap it firmly into place. The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause Protective tape is covering the print cartridges. Solution Check each print cartridge. If the plastic tape is still covering the ink nozzles, gently remove the plastic tape by using the pink pull tab.
Chapter 13 Troubleshooting Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The HP All-in-One does not print Solution If your HP All-in-One and computer are USB-connected and are not communicating with each other, try the following: ● Look at the color graphics display on the HP All-in-One.
I received a message on the color graphics display about a paper jam or a blocked carriage Solution If either a paper jam or blocked carriage error message appears on the color graphics display, there might be some packing material inside the HP All-in-One. Lift open the print-carriage access door to expose the print cartridges and remove any packing material (such as tape or cardboard) or any other foreign objects blocking the carriage path.
Chapter 13 Troubleshooting To start the installation from a Windows computer 1. From the Windows Start menu, click Run. 2. In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive letter), and then click OK. To start the installation from a Mac 1. Double-click the CD icon on your desktop to view the contents of the CD. 2. Double-click the HP All-in-One Installer icon.
4. 7. I received a message that an unknown error has occurred Solution Try to continue with the installation. If that doesn’t work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software.
Chapter 13 The Digital Imaging Monitor does not appear in the system tray Troubleshooting Solution If the Digital Imaging Monitor does not appear in the system tray (normally located at the lower-right corner of the desktop), start the HP Solution Center to check whether or not the essential icons are there. For more information about missing essential buttons in the HP Solution Center, see Some of the buttons are missing in the HP Solution Center (Windows).
To uninstall from a Windows computer, method 2 1. 2. 3. 4. 5. On the Windows taskbar, click Start, Settings, Control Panel. Double-click Add/Remove Programs. Select HP All-in-One & Officejet 4.0, and then click Change/Remove. Follow the onscreen instructions. Disconnect your HP All-in-One from your computer. Restart your computer. Note It is important that you disconnect your HP All-in-One before restarting your computer.
Chapter 13 Troubleshooting Note It is important that you disconnect your HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer before you have reinstalled the software. 5. 6. 7. To reinstall the software, insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
Troubleshooting 2. Gently pull the paper out of the rollers. Caution If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 3. 4. Replace the rear clean-out door. Gently push the door forward until it snaps into place. Press OK to continue the current job.
Chapter 13 Troubleshooting might need to install device updates on your HP All-in-One for one of the following reasons: ● ● You call HP customer support and a service representative advises you to access the HP support website to retrieve an upgrade for your device. A message appears on your HP All-in-One color graphics display to direct you to update your device.
Troubleshooting After your HP All-in-One shuts down and restarts, an update complete screen appears on your computer. Your device is updated. It is now safe to use your HP All-in-One. Device update (Mac) On a Mac, apply updates to your HP All-in-One as follows: 1. 2. 3. 4. User Guide Use your Web browser to download an update for your HP All-in-One from www.hp.com/support. Double-click the downloaded file. The installer opens on your computer.
Troubleshooting Chapter 13 116 HP Photosmart 2570 All-in-One series
14 HP warranty and support Hewlett-Packard provides Internet and phone support for your HP All-in-One. This chapter provides warranty information as well as how to get support from the Internet, access your serial number and service ID, contact HP customer support, and prepare your HP All-in-One for shipment. If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages.
Chapter 14 Warranty information HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year HP warranty and support A. Extent of limited warranty 1.
Before you call HP customer support Software programs from other companies might be included with your HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact HP Customer Support, do the following before you call. Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan). 1. Make sure that: a. b. c.
Chapter 14 Get support and other information from the Internet If you have Internet access, you can get help from www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This website also offers technical support, drivers, supplies, and ordering information. ● ● ● ● Access online support pages. Send HP an e-mail message for answers to your questions. Connect with an HP technician by using online chat.
www.hp.
Chapter 14 HP Quick Exchange Service (Japan) HP Quick Exchange Service HP warranty and support 0570-000511 :03-3335-9800 : 9:00 10:00 5:00 1 1 3 5:00 : For instructions on how to pack your device for exchange, see Pack your HP All-in-One. Prepare your HP All-in-One for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, please follow the steps below to avoid further damage to the HP product.
5. Close the print-carriage access door and wait a few minutes for the print carriage to move back to its home position (on the left side). Note Make sure the scanner has returned to its parked position before turning off the HP All-in-One. 6. 7. Press the On button to turn off the HP All-in-One. Unplug the power cord, and then disconnect it from the HP All-in-One. Do not return the power cord with the HP All-in-One. Caution The replacement HP All-in-One will not be shipped with a power cord.
Chapter 14 HP warranty and support To attach the control panel faceplate ➔ Make sure to align the faceplate over the buttons on the top of the HP All-in-One and snap it firmly into place. Pack your HP All-in-One Complete the following steps once you have unplugged your HP All-in-One. 1. 2. 3. If available, pack the HP All-in-One for shipment by using the original packing materials or the packaging materials that came with your exchange device.
15 Technical information This chapter provides information on accessing system requirements, paper specifications, print specifications, copy specifications, memory card specifications, scan specifications, physical specifications, power specifications, environmental specifications, regulatory notices, and the declaration of conformity for your HP All-in-One. System requirements Software system requirements are located in the Readme file.
Chapter 15 (continued) Type Size Executive: 184.2 x 266.7 mm (7.25 x 10.5 inches) Legal: (216 x 356 mm) (8.5 x 14 inches) Envelopes U.S. #10: 105 x 241 mm (4.125 x 9.5 inches) U.S. #9: 98 x 225 mm (3.9 x 8.9 inches) A2: 111 x 146 mm (4.4 x 5.8 inches) DL: 110 x 220 mm (4.3 x 8.7 inches) C6: 114 x 162 mm (4.5 x 6.4 inches) Transparency film Letter: 216 x 279 mm (8.
Mode Maximum dpi Best Normal Fast Speed (ppm) on plain paper Speed (seconds) 4 x 6 inch borderless photo Black up to 0.4 as fast as 145.0 Color up to 0.4 as fast as 145.0 Black up to 2.3 as fast as 74.0 Color up to 2.3 as fast as 74.0 Black up to 8.5 as fast as 54.0 Color up to 5.3 as fast as 54.0 Black up to 30 as fast as 27.0 Color up to 24 as fast as 27.
Chapter 15 Supported memory card types ● ● ● ● ● ● ● CompactFlash Memory Stick Memory Stick Duo Memory Stick Pro Secure Digital MultiMediaCard (MMC) xD-Picture Card Other memory cards, including Memory Stick Magic Gate Duo, Memory Stick Duo, and Secure Multimedia Card, are supported with the use of an adapter. See the instructions that came with your memory card for more information.
Environmental product stewardship program This section provides information on protecting the environment; ozone production; energy consumption; paper use; plastics; material safety data sheets; and recycling programs. Protecting the environment Hewlett-Packard is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Chapter 15 HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.
The user might find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. Caution Pursuant to Part 15.
Chapter 15 Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community.
Index Symbols/Numerics 10 x 15 cm photo paper, load 47 4 x 6 inch photo paper, load 47 802.
G gateway, default setting 38 general information, configuration page 37 glass clean 89 load original 43 greeting cards, load 49 H Hagaki, load 47 hardware address (802.
Index incompatible types 44 jams 49, 107, 112 load 45 order 85 paper sizes 125 recommended types 44 specifications 125 troubleshoot 112 paper-tray capacities 125 passkey (Bluetooth) 40 passport photos 64 password, Embedded Web Server 37 phone numbers, customer support 119 photo menu 10 photo paper, load 47 photos adaptive lighting 64 add a frame 56 add color effect 56 adjust brightness 56 borderless 58 complete proof sheet 61 connect PictBridge camera 52 connect storage device 53 crop 57 crop and print 59 d
replace print cartridges 92 reports self-test 91 resources 15 restore network defaults 34 return your HP All-in-One 122 right arrow 7 RJ-45 plug 30 rotate button 8 rotate photos 57 router 30 S save photos to computer 65 scanned image 81 scan button 8 cancel 83 documents 81 edit image 83 features 81 from control panel 81 HP Instant Share 83 menu 10 photos 81 print 83 proof sheet 61 save to computer 81 save to memory card 82 save to storage device 82 scan specifications 128 send using e-mail 83 share images 8
Index W warranty 117 Webscan 27 wired connection icons wireless router 30 9 X xD memory card 51 Z zoom button 8 buttons 57 photos 57 User Guide 137
138 HP Photosmart 2570 All-in-One series
© 2005 Hewlett-Packard Development Company, L.P. Electronic Edition www.hp.
