HP Photosmart 3300 All-in-One series User Guide
HP Photosmart 3300 All-in-One series User Guide
© Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. Note Regulatory information can be found in Technical information. 5. 6. 7. 8.
Contents 1 2 3 4 5 6 7 User Guide HP All-in-One overview........................................................................................5 The HP All-in-One at a glance ...............................................................................5 Control panel overview ..........................................................................................7 Menu overview ....................................................................................................
8 9 10 11 12 13 14 15 16 2 Use the copy features......................................................................................123 Make a copy ......................................................................................................123 Change the copy settings ..................................................................................123 Preview your copy job ........................................................................................
Contents Print specifications .............................................................................................191 Copy specifications ............................................................................................192 Fax specifications ..............................................................................................192 Memory card specifications ...............................................................................193 Scan specifications ......................
4 HP Photosmart 3300 All-in-One series
1 HP All-in-One overview Overview You can access many HP All-in-One functions directly, without turning on your computer. You can quickly and easily accomplish tasks such as making a copy, sending a fax, or printing photos from a memory card or storage device from your HP All-in-One. This chapter describes the HP All-in-One hardware features, control panel functions, and how to access the HP Image Zone software.
Chapter 1 Overview (continued) Label Description 3 Output tray 4 Paper-width guide for the main tray 5 Control panel: Use to access the HP All-in-One features. For information about the buttons on the control panel, see HP Photosmart 3300 All-in-One series control panel features. 6 Control panel lever: Press this lever to rotate the control panel up and down.
(continued) Description 21 Rear USB port 22 Fax ports (1-LINE and 2-EXT) 23 Rear clean-out door latch 24 Rear clean-out door 25 Power connection Overview Label Control panel overview This section describes the functions of the control panel buttons, lights, and keypad, as well as the color graphics display icons and screen saver. HP Photosmart 3300 All-in-One series control panel features Label Name and Description 1 On: Turn the HP All-in-One on or off.
Chapter 1 Overview (continued) Label Name and Description 6 Color graphics display: View menus, photos, messages, and videos. 7 Keypad: Enter numbers, values, or text, and navigate through menus. 8 Reverse, Play/Pause, Fast Forward: Play videos and navigate video frames. 9 Zoom in, Zoom out: Enlarge or reduce the appearance of the photo on the color graphics display for cropping. This image is approximately what the printed image will look like.
(continued) Name and Description 21 Copy: Presents or removes the Copy Menu for selecting options. Select the copy function. When the button is lit, the copy function is selected. The button is lit by default. 22 Help: Display a list of specific help topics. The topic that you select opens a help window on your computer screen. 23 Photo tray light: Indicates that paper from the photo tray is used.
Chapter 1 (continued) Icon Purpose Overview Shows that a wireless network connection exists. The signal strength is indicated by the number of curved lines. This is for infrastructure mode. For more information, see Connect to a network. Shows that an ad hoc, or computer-to-computer, wireless network connection exists. For more information, see Connect to a network. Shows that an HP Instant Share message has been received.
(continued) 4.Edit 5.Transfer to Computer Overview 6.HP Instant Share 7.Slideshow 8.Set as Wallpaper Video Menu The following Video Menu options are available when you press the Video button on the control panel. 1.Easy Print Wizard 2.Print Options 3.Special Features Film Menu The following Film Menu options are available when you press the Film button on the control panel. 1.Scan to Computer 2.Scan to Memory Device 3.View and Print 4.Original Type 5.Show How to Use Negatives 6.
Chapter 1 Copy Menu Overview The following Copy Menu options are available when you press the Copy button on the control panel. 1.Number of Copies 2.Copy Preview 3.Reduce/Enlarge 4.Crop 5.Tray Select 6.Paper Size 7.Paper Type 8.Copy Quality 9.Lighter/Darker 0.Enhancements .Set New Defaults Scan To menu The following Scan To menu options are available when you press the Scan button on the control panel.
Scan Menu Overview The following Scan Menu options are available when you press the Scan button on the control panel. This menu only appears when you press the Scan button if your HP All-in-One is connected to a network. The Scan Menu enables you to select a connected computer before displaying other scan options. Note If your HP All-in-One is connected to a computer with a USB cable, the Scan To menu appears when you press the Scan button. For more information, see Scan To menu. 1.Select Computer 2.
Chapter 1 (continued) 5.Tools Overview 6.Preferences 7.Network 8.HP Instant Share 9.Bluetooth Note The Bluetooth option is not available on this menu unless you have an HP Bluetooth adapter inserted into the front USB port. Select Function Menu The following Select Function menu options are available when you press the Photo Tray button on the control panel. Note When you use the Photo Tray button from within the Photo Menu or the Copy Menu, these options do not appear.
Note If you want to enter a symbol in your fax number, such as a dash, you need to enter the symbol by using the keypad. Enter text using the visual keyboard You can enter text or symbols by using the visual keyboard that automatically appears on the color graphics display when you need to enter text. For example, the visual keyboard automatically appears when you are setting up a wired or wireless network, the fax header information, or speed dial entries.
Chapter 1 Enter text using the keypad on the control panel Overview You can enter text or symbols by using the keypad on the control panel. Your selections will appear in the visual keyboard on the color graphics display. To enter text using the keypad on the control panel 1. Press the keypad number that corresponds to the letter you want to enter. For example, the letters a, b, and c correspond to the number 2, as shown on the button below.
Use the HP Image Zone software The HP Image Zone software is installed on your computer when you set up your HP All-in-One. For further information, see the Setup Guide that came with your device. Note If you selected the minimum installation of the HP Image Zone software, the HP Image Zone Express software is installed rather than the full application. HP Image Zone Express is recommended for computers with limited memory resources.
Chapter 1 Overview software; then reinstall the software. For more information, see the Setup Guide that came with your HP All-in-One. To open the HP Image Zone software on a Mac ➔ Click the HP Image Zone icon in the Dock, and then choose a device. The HP Image Zone window appears. Note On a Mac, the features available in the HP Image Zone software vary depending on the chosen device.
2 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using your HP All-in-One. Sources of information Setup Guide Find more information The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the Setup Guide in order.
Chapter 2 (continued) HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All-in-One that are not described in this User Guide, including features that are only available using the HP Image Zone software. Find more information Windows ● The Get step-by-step instructions topic provides information on using the HP Image Zone software with HP devices.
Use the onscreen Help This User Guide provides just a sampling of the features available to help you get started using your HP All-in-One. Explore the onscreen HP Image Zone Help that came with your HP All-in-One software for information on all the features that your HP All-in-One supports. Note The onscreen Help also provides troubleshooting topics to assist you in resolving any issues you might encounter with your HP All-in-One.
Find more information Chapter 2 1 Contents, Index, and Search tabs 2 Display area 3 Help toolbar Contents, Index, and Search tabs The Contents, Index, and Search tabs enable you to find any topic in the HP Image Zone Help. ● Contents The Contents tab provides a top-down view of the topics in the Help, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos.
You can use the scroll bar on the right side of the list to view the different entries, or you can begin typing keywords in the text box above the list. As you type, the list of index entries automatically advances to the entries that begin with the letters you type. Tip If any of the words you are entering are fairly common (such as "print", in the "borderless print" example), you might want to place quotation marks around the combination of words for which you are searching.
Chapter 2 ● ● this is the case, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area. Some topics include detailed instructions or additional information that is not immediately visible on the page. Look for the words Show All or Hide All at the top right side of the page. If these words are visible, it means there is additional information hidden on the page. The hidden information is indicated by dark blue text with an arrow.
To access the HP Image Zone Help on a Mac ➔ On the Help menu in the HP Image Zone, choose HP Image Zone Help. For information on accessing the HP Image Zone software, see Use the HP Image Zone software. The HP Image Zone Help appears. The following diagram highlights features for finding you way around the Help. Navigation panes 2 Display area 3 Help toolbar Find more information 1 Navigation panes The HP Image Zone Help opens in the Help Viewer. It is divided into three panes.
Chapter 2 ● Find more information ● Zone software on the Mac. Use the scroll bars to the right of the display area to view all the content in a particular topic. Sometimes important information is not visible in the window without scrolling. Topics often include links or references to other topics in the Help system where you can find additional information. – If the related topic appears in the same section of the Help, the topic automatically opens in the display area.
3 Finish setting up your HP All-inOne After you have completed the steps in your Setup Guide, refer to this chapter to help you finish setting up your HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences. ● ● ● ● Change device preferences such as the language and country/region, the date, and the volume of rings and button presses. For more information, see Set your preferences.
Chapter 3 3. 4. 5. 6. This displays the Preferences menu, and then selects Set Language & Country/ Region. A list of languages appears. Press or to scroll through the list of languages. When your language is highlighted, press OK. When prompted, press 1 for Yes or 2 for No. or to scroll The countries/regions for the selected language appear. Press through the list. When the country/region you want to select is highlighted, press OK. When prompted, press 1 for Yes or 2 for No.
Note If you select Off, you will not hear a dial tone, fax tones, or incoming ring tones. With the Ring and Beep Volume set to Off, you cannot send a fax using monitor dialing, such as when using a calling card to send a fax. For more information on monitor dialing, see Send a fax using monitor dialing. 4. Press OK. Connection information Your HP All-in-One comes equipped with a USB port so you can connect directly to a computer using a USB cable.
Chapter 3 (continued) Description Recommended number of connected computers for best performance Supported software features Setup instructions HP bt300 or HP bt400 series Bluetooth® Wireless Printer Adapter (HP Bluetooth® adapter) One Bluetooth® device or computer. Printing from a Bluetooth® device such as a PDA or camera phone, or a Bluetooth®-enabled computer. For information on printing from a device such as a PDA or camera, see the onscreen HP Image Zone Help.
If you have an enhanced USB host controller, then you have High Speed USB (USB 2.0). Otherwise, you have Full Speed USB (USB 1.1). To check the USB port speed on your computer (Mac OS X) 1. Open the System Profiler from the Applications:Utilities folder. 2. Click USB on the left. If the Speed is Up to 12 Mb/sec, then you have Full Speed USB (1.1). A higher speed indicates High Speed USB (USB 2.0). To change the rear port speed to Full Speed (HP All-in-One) 1. Press Setup.
Chapter 3 It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer, but you use only one of them to connect your HP All-in-One. ● ● Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer, then your computer has the Microsoft Bluetooth® Protocol Stack. The Microsoft stack allows you to install an external Bluetooth® adapter automatically.
2. 3. 4. 5. 6. computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select the check box next to If you are unable to connect your device now... at the bottom of the screen. Attach an HP Bluetooth® adapter to the front USB port of the HP All-in-One. Click the My Bluetooth Places icon on the desktop or in the taskbar. Click View devices in range. Once the available printers are discovered, double-click the name of the HP All-inOne to finish the installation.
Chapter 3 access only to the print features. All other functions must be performed on the host computer. To enable printer sharing 1. On the client and host computers, do the following: a. Select System Preferences in the Dock. The System Preferences window appears. b. Select Sharing. c. From the Services tab, click Printer Sharing. 2. On the host computer, do the following: a. Select System Preferences in the Dock. The System Preferences window appears. b. Select Print & Fax. c.
● does not allow a physical connection to the "2-EXT" port on your HP All-in-One. Instead, all equipment must be connected at the telephone wall jack. If your country/region is listed in the table below, you probably have a paralleltype telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the "2-EXT" port on the back of the HP All-in-One.
Chapter 3 2. 3. Finish setup 4. 5. 6. 36 If you answered Yes, proceed directly to Case B: Set up your HP All-in-One with DSL. You do not need to continue answering questions. If you answered No, please continue answering questions. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to Case C: Set up your HP All-in-One with a PBX phone system or an ISDN line.
7. Please continue answering questions. Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on your HP All-in-One? ❑ Yes, I have a voice mail service. ❑ No. After you have completed answering the questions, proceed to the next section to select your fax setup case.
Chapter 3 (continued) Other equipment/ services sharing your fax line Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Voice calls Case E: Shared voice/fax line Case E: Shared voice/fax line Case F: Shared voice/fax line with voice mail Case F: Shared voice/fax line with voice mail Case G: Fax line shared with computer modem (no voice calls received) Not applicable. (You answered Yes to question 5 only.
Austria www.hp.com/at/faxconfig Germany www.hp.com/de/faxconfig Switzerland (French) www.hp.com/ch/fr/faxconfig Switzerland (German) www.hp.com/ch/de/faxconfig United Kingdom www.hp.com/uk/faxconfig Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up your HP All-in-One as described in this section.
Chapter 3 4. For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup. When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
Note If you have other office equipment or services attached to this phone line, such as a distinctive ring service, answering machine, or voice mail, see the appropriate section in this section for additional setup guidelines. 4. Run a fax test. For information, see Test your fax setup.
Chapter 3 Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with a distinctive ring service 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One.
Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up your HP All-in-One as described in this section. Back view of the HP All-in-One 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port 3 Telephone (optional) To set up your HP All-in-One with a shared voice/fax line 1.
Chapter 3 4. call. To set up the HP All-in-One to answer calls automatically, change the Auto Answer setting to On. – If you set up the HP All-in-One to answer faxes manually, you must be available to respond in person to incoming fax calls or your HP All-in-One cannot receive faxes. To set up the HP All-in-One to answer calls manually, change the Auto Answer setting to Off. For information on changing this setting, see Set the answer mode. Run a fax test. For information, see Test your fax setup.
2. 3. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. Set the Auto Answer setting to Off. For information on changing this setting, see Set the answer mode. Run a fax test. For information, see Test your fax setup.
Chapter 3 3. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.
Example of a parallel splitter ● If your computer has two phone ports, set up your HP All-in-One as described below. Back view of the HP All-in-One Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Computer with modem 6 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One to a computer with two phone ports 1.
Chapter 3 5. short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your computer modem software, your HP All-in-One will not be able to receive faxes. 6. 7.
Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" port on your answering machine 3 "OUT" port on your answering machine 4 Telephone (optional) 5 Answering machine 6 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port Note If you do not connect your answering machine directly to your HP All-in-One, fax tones from a sending fax machine might be recorded on your answering machine, and you probably will not be able to receive faxes with your HP All-in-One.
Chapter 3 6. 7. 8. Set your answering machine to answer after four or fewer rings. Change the Rings to Answer setting on your HP All-in-One to the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup.
Back view of the HP All-in-One 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone (optional) 5 Answering machine 6 Computer with modem 7 Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port Note If you do not connect your answering machine in this way, fax tones from a sending fax machine might be recorded on your answering machine, and you might not be able to receive faxes with your HP All-inOne. 4.
Chapter 3 short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 5. 6. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting.
There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports: ● If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back.
Chapter 3 3. 4. telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP All-in-One. Connect a phone to the "OUT" port on the back of your computer modem. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One.
If you do not know which answer mode to use, see Set up the HP All-in-One for faxing. 1. 2. 3. 4. Press Setup. Press 3, and then press 2. This displays the Basic Fax Setup menu and then selects Auto Answer. Press 1 to select On, or press 2 to select Off. Press OK to accept the setting. Change the answer ring pattern (distinctive ringing) Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line.
Chapter 3 To set the number of rings before answering from the control panel 1. Press Setup. 2. Press 3, and then press 3 again. This displays the Basic Fax Setup menu and then selects Rings to Answer. 3. Enter the appropriate number of rings by using the keypad, or press or to change the number of rings. 4. Press OK to accept the setting. Test your fax setup You can test your fax setup to check the status of your HP All-in-One and to make sure it is set up properly for faxing.
Set the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the Fax Setup Wizard (Windows users) or the Fax Setup Utility (Mac users) during the HP Image Zone software installation. You can also set up the fax header from the control panel. Note 1 In some countries/regions the fax header information is a legal requirement.
Chapter 3 Tip You can include individual speed dial entries in a group speed dial. This enables you to broadcast a fax to a group of people at one time. (The maximum number of individual speed dials allowed in a group speed dial varies by model.) For information on setting up a group speed dial, see Create group speed dials. 1. 2. 3. 4. 5. 6. Press Setup. Press 2, and then press 1. This displays the Speed Dial Setup menu and then selects Individual Speed Dial.
4 Connect to a network This chapter describes how to connect your HP All-in-One to a network, view and manage the network settings, and troubleshoot problems with the network connections. If you want to: See this section: Connect to a wireless network with an access point (802.11 b or g). Wireless infrastructure network setup Connect to a wireless network without an access point. Wireless ad hoc network setup Connect to a wired (Ethernet) network.
Chapter 4 The advantages of a wireless infrastructure network as compared to an ad hoc network include: ● ● ● ● ● ● Advanced network security Enhanced reliability Network flexibility Better performance, especially with 802.
Note For Mac, wireless network support is usually provided by an AirPort card. ❑ Broadband Internet access (recommended) such as cable or DSL. If you connect your HP All-in-One on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP). Note Broadband Internet access is required if you want to access HP Instant Share directly from the device. ❑ ❑ Network name (SSID).
Chapter 4 4. 5. Press 4. This runs the Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). The infrastructure networks appear first in the list. The networks with the strongest signal appear first, the weakest appear last. Press to highlight the name of the network you wrote down in step 1, and then press OK. If you do not see your network name in the list, do the following: a. Select Enter a New Network Name (SSID).
4. 5. The Network Menu appears. Press 4. This runs the Wireless Setup Wizard. When the HP All-in-One connects successfully to the network, go to your computer to install the software. See Install the software for a network connection. To connect the HP All-in-One with Windows Connect Now Technology 1. Insert your storage device containing the network settings into the front USB port or appropriate memory card slot on the HP All-in-One. The Settings Found menu appears. 2. Press 1.
Chapter 4 To set up your HP All-in-One to a wireless ad hoc network, you need to do the following: ● ● ● ● First, collect all of the required materials. This type of setup requires a Windows computer with a wireless network adapter or a Mac with an Airport card. Next, prepare your computer and create a network profile, as explained in the following sections, designated by operating system. Next, run the Wireless Setup Wizard, as explained in Connect to a wireless ad hoc network.
1. 2. 3. 4. 5. 6. 7. create a new network profile on your computer as described here, and then run the Wireless Setup Wizard to detect the new network (as described in the next section). Make sure you have prepared your computer as described above. In the Control Panel, double-click Network Connections. On the Network Connections window, right-click the Wireless Network Connection. If you see Enable on the pop-up menu, select it.
Chapter 4 i. 8. Click OK, to close the Wireless network properties window. and then click OK again. j. Click OK again to close the Wireless Network Properties Connection window. Go to your HP All-in-One and use the Wireless Setup Wizard to connect your HP All-in-One to the wireless network. See Connect to a wireless ad hoc network. Prepare a Mac OS X To prepare your computer ➔ Quit all applications running on your computer and temporarily disable all firewalls.
might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter ABCDEF1234567. Alternatively, you can use HEX (hexadecimal) characters for the password. A HEX password must be 10 characters for 40 bit encryption, or 26 characters for 128 bit encryption. For definitions of ASCII and HEX, see the Network Glossary in the onscreen HP Image Zone Help that came with your HP All-in-One. For information on using the onscreen HP Image Zone Help, see Use the onscreen Help. 9.
Chapter 4 a. b. Select Enter a New Network Name (SSID). The visual keyboard appears. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to highlight a letter or number on the visual keyboard, and then press OK to select it. Note You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. 6. For more information on using the visual keyboard, see Enter text using the visual keyboard. c.
To set up your HP All-in-One on a wired network, you need to do the following: ● ● ● First, collect all of the required materials, as explained in the next section, What you need for a wired network. Next, connect your HP All-in-One to the router, switch, or wireless access point. See Connect your HP All-in-One to the network. Finally, install the software, as explained in Install the software for a network connection.
Chapter 4 Connect your HP All-in-One to the network An Ethernet port is provided on the back of your HP All-in-One. 1. Remove the yellow plug from the back of the HP All-in-One. 2. Connect the Ethernet cable to the Ethernet port on the back of your HP All-in-One. 3. Connect the other end of the Ethernet cable to an available port on your Ethernet router, switch, or wireless access point. 4. Once you have connected the HP All-in-One to the network, go to your computer to install the software.
Note 2 Installation time can range from 20 to 45 minutes depending on your operating system, the amount of available space, and the processor speed of your computer. See the instructions below for your Windows or Mac computer. To install the Windows HP All-in-One software Note The following instructions are for Windows computers only. 1. 2. 3. 4. 5. 6. 7. 9. User Guide If the device description is correct, select Yes, install this printer.
Chapter 4 To install the Mac HP All-in-One software Note The following instructions are for Mac computers only. 1. 2. 3. 4. 5. 6. 7. Quit all applications running on your computer. Insert the Mac CD that came with your HP All-in-One into the CD-ROM drive on your computer. Double-click the HP All-in-One installer icon. On the Authentication screen, enter the Administrator password used to access your computer or network. The installer software looks for HP All-in-One devices, and then lists them.
3. 4. 5. 6. The Setup Menu appears. Press until Network is highlighted, then press OK. The Network Menu appears. Press 4. This runs the Wireless Setup Wizard. For more information, see Connect to a wireless infrastructure network. Run the installation CD, then choose the network installation. For more information, see Install the software for a network connection.
Chapter 4 View and print network settings You can display a summary of the network settings on the HP All-in-One control panel, or you can print a more detailed configuration page. The network configuration page lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For information on the network settings, see Network configuration page definitions. 1. 2. 3. Press Setup. Press until Network is highlighted, then press OK. The Network Menu appears.
Change advanced network settings from the control panel settings The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. The advanced settings include Link Speed, IP Settings, and Memory Card Security. Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. 1. 2. 3. 4. Press Setup. Press until Network is highlighted, then press OK.
Chapter 4 Change memory card or storage device security The Memory Card Security option on the Advanced Setup menu enables you to set the HP All-in-One so that it does not share memory card (and other storage device) data with computers on a wireless network. However, we do not recommend this security method for your memory card because it prevents you from accessing your memory card from your computer. Also, this feature does not work on an Ethernet network or a USB connection.
Note If you are using a proxy server in your browser, you might need to disable it to access the Embedded Web Server. 5. If you need to change the language displayed in the Embedded Web Server, do the following: a. Click the Settings tab. b. Click Select Language in the Settings navigation menu. c. In the Select Language list, click the appropriate language. d. Click Apply. 6.
Chapter 4 General network settings The following table describes the general network settings shown on the network configuration page. Parameter Description Network Status Status of the HP All-in-One: ● ● Ready: The HP All-in-One is ready to receive or transmit data. Offline: The HP All-in-One is not currently connected to the network. Active Network mode of the HP All-in-One: connection type ● Wired: The HP All-in-One is connected by Ethernet cable to an IEEE 802.3 network.
Wired (802.3) network settings The following table describes the 802.3 wired settings shown on the network configuration page. Parameter Description Hardware Address (MAC) The Media Access Control (MAC) address that identifies the HP All-in-One. This is a unique 12-digit identification number assigned to networking hardware for identification, including routers, switches, and other such devices. No two pieces of hardware have the same MAC address.
Chapter 4 (continued) Parameter Description DNS server The IP address of the domain name service (DNS) for the network. When you use the web or send an e-mail message, you use a domain name to do it. For example, the URL http:// www.hp.com contains the domain name hp.com. The DNS on the Internet translates the domain name into an IP address. Devices use the IP addresses to refer to one another. ● ● IP Address: The IP address of the domain name server.
(continued) Parameter Description IP Address This address uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended. Note Manually assigning an invalid IP address during installation will prevent your network components from seeing the HP All-in-One.
Chapter 4 (continued) Parameter Description Wireless Status Status of the wireless network: ● ● ● ● Connected: The HP All-in-One is connected to a wireless LAN and everything is working. Disconnected: The HP All-in-One is not connected to the wireless LAN due to incorrect settings (such as the wrong WEP key), the HP All-in-One is out of range, or an Ethernet cable is plugged in and connected to an active network. Disabled: The radio is turned off.
(continued) Parameter Description Channel The channel number currently being used for wireless communication. This depends on the network in use, and might differ from the requested channel number. Value is from 1 to 14; countries/regions might limit the range of approved channels. ● ● ● (number): Value ranging from 1 to 14, depending on country/ region. None: No channel is in use. Not Applicable: The WLAN is disabled or this parameter does not apply to this network type.
Chapter 4 (continued) Parameter Description Encryption The type of encryption in use on the network: ● ● ● ● ● ● ● None: No encryption is in use. 64-bit WEP: A 5-character or 10-hex-digit WEP key is in use. 128-bit WEP: A 13-character or 26-hex-digit WEP key is in use. WPA-AES: Advanced Encryption Standard encryption is in use. This is an encryption algorithm for securing sensitive but unclassified material by US Government agencies.
(continued) Parameter Description Visibility Shows whether or not the HP All-in-One is visible to Bluetooth devices that are within range. ● ● Security Visible to all: Any Bluetooth device within range can print to the HP All-in-One. Not visible: Only Bluetooth devices that have stored the device address of the HP All-in-One can print to it. The level of security set for an HP All-in-One connected by Bluetooth. ● ● Low: The HP All-in-One does not require a passkey.
Chapter 4 (continued) You don't see the SSID The SSID is out of sight at the bottom of the list. Press to scroll to the bottom of the list. Infrastructure entries are listed first, ad hoc last. The access point firmware needs updating. Check for firmware updates for your access point on the manufacturer's website. Update the firmware on the access point. Your wireless adapter on your computer is not broadcasting the SSID (ad hoc). Verify that the wireless adapter is broadcasting the SSID.
(continued) Error message: Cannot connect to network Enter the correct mode or security type. MAC filtering is enabled on your access point. Keep MAC filtering enabled, but change the settings to allow the access point to communicate with your HP All-in-One. Error message: Cannot connect to network. Unsupported authentication or encryption type. Your network is configured with an authentication protocol not supported by the installation software.
Chapter 4 Error message: Another device connected to the access point before your device tried connecting Another device in the vicinity connected to your access point before your HP All-inOne was able to connect. Cancel the setup and start over. Error message: Low signal The access point is too far away or there is interference. In order to establish a good signal between the HP All-in-One and access point, you might have to experiment a bit.
(continued) The Printer Not Found screen appears during installation A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Try temporarily disabling the VPN before proceeding with the installation. Note The HP All-in-One functionality will be limited during VPN sessions. The software failed to find the HP All-in-One.
Chapter 4 (continued) The Printer Not Found screen appears during installation 4. The Network Menu appears. c. Press 5, then press 1 to turn the radio on. If the radio is on, or goes on as a result of step 2, press the On button to turn off the HP All-in-One, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again. (Wireless) There is radio interference. If there is a long distance between your computer and the HP All-in-One, move them closer together.
Load originals and load paper 5 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy, scan, or fax; choosing the best paper type for your job; loading paper in the main and photo trays; and avoiding paper jams. Load documents, photos, slides, and negatives You can load many different types and sizes of paper in your HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes.
Load originals and load paper Chapter 5 To load 35 mm negatives 1. Raise the lid and remove the Slide and Negative Film holder and the lid backing. Set the lid backing aside where it will not get damaged or dirty. 2. 3. 4. Unfold the holder so that the negative film portion is on top and the film opening is on the right side. Slide the negative film into the center of the holder so that the front of the image faces away from you and appears backward.
Note The HP All-in-One does not support scanning negative film that is mounted as a slide in plastic or cardboard. 1. Raise the lid and remove the Slide and Negative Film holder and the lid backing. Set the lid backing aside where it will not get damaged or dirty. 2. Unfold the holder so that the half with four slide openings is on top. 3. Place the holder on the glass and match the bottom edge with the bottom edge of the glass.
Load originals and load paper Chapter 5 For more information on scanning slides and negative film, see Scan slides or negative film. Replace the Slide and Negative Film holder and the lid backing After you remove the slide or negative film, replace the holder and the lid backing in the lid. To replace the Slide and Negative Film holder and the lid backing 1. Place the bottom tabs of the lid backing in the slots at the bottom of the lid. 2.
Load originals and load paper Load an oversized original You can copy, scan, or fax oversized originals by completely removing the lid from your HP All-in-One. Your HP All-in-One functions normally with the lid removed. Tip When you copy oversized originals, place the lid over the original. This improves the quality of the copy and reduces ink use. To remove the lid 1. If necessary, unplug the Slide and Negative light power cord and remove it from the cord clips on the back of the HP All-in-One.
Load originals and load paper Chapter 5 4. When you finish copying, faxing, or scanning, replace the lid by inserting the tabs on the hinge back into the appropriate slots, and then reconnect the Slide and Negative light power cord. Replace the cord in the cord clips on the back of the HP All-in-One. Choose papers for printing and copying You can use many types and sizes of paper in your HP All-in-One. Review the following recommendations to get the best printing and copying quality.
Load originals and load paper HP does not recommend printing to the following papers: ● Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). ● Highly textured stock, such as linen. It might not print evenly, and the ink can bleed into these papers. ● Extremely smooth, shiny, or coated papers not specifically designed for your HP All-in-One. They can jam the HP All-in-One or repel the ink. ● Multi-part forms, such as duplicate and triplicate forms.
Load originals and load paper Chapter 5 If you selected the photo tray, the Photo Tray light turns on. If you selected the main tray, the light does not turn on. The Photo Tray light remains on for five minutes after the last button press or the last copy or print job. This allows you to complete several jobs using the photo tray without having to select the tray every time. If you want to use the main tray, press Photo Tray again to turn off the Photo Tray light.
Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload the main tray; make sure the stack of paper fits within the main tray and is no higher than the top of the paper-width guide. 5. 6. Push the main tray back into the HP All-in-One. Pull the output tray extender toward you, as far as it will go. Flip the paper catch at the end of the output tray extender to open the extender the rest of the way.
Load originals and load paper Chapter 5 To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Remove the output tray. Tip You can open the ink cartridge access door and rotate the control panel all the way down for better access to the photo tray. 2. 3. 4. 5. 6. 7. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops.
3. 4. 5. Insert the stack of cards into the far right side of the main tray with the short edge forward and the print side down. Slide the stack forward until it stops. Slide the paper-length and paper-width guides inward against the stack of cards until they stop. Do not overload the main tray; make sure the stack of cards fits within the main tray and is no higher than the top of the paper-width guide. Push the main tray back into the HP All-in-One.
Load originals and load paper Chapter 5 4. Slide the paper-length and paper-width guides inward against the stack of envelopes until they stop. Do not overload the main tray; make sure the stack of envelopes fits within the main tray and is no higher than the top of the paper-width guide. 5. Push the main tray back into the HP All-in-One. Load other types of paper The following table provides guidelines for loading certain types of paper.
Paper Tips HP Iron-On Transfers Flatten the transfer sheet completely before using it; do not load curled sheets. Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the main tray with the blue stripe facing up. Tip To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them. This paper is supported for printing from a software application only.
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6 Use the photo and video features The HP All-in-One can access your memory cards or storage devices so you can print, store, manage, and share your photos or videos. You can insert the memory card into the HP All-in-One, or connect a storage device (such as a USB keychain drive) or digital camera to the front USB port, letting the HP All-in-One read the contents. You can also connect a digital camera with PictBridge mode to the front USB port to print photos directly from your camera.
Chapter 6 Photos and videos The slots are configured as follows: ● ● ● ● Top left slot: CompactFlash (I, II) Top right slot: Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card Bottom left slot: xD-Picture Card Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro To insert a memory card 1. Turn the memory card so that the label faces left, and the contacts are facing your HP All-in-One. 2.
camera setting and a disk drive setting. In this instance, the digital camera setting is the PictBridge mode setting. After you successfully connect your camera in PictBridge mode to the HP All-in-One, you can print your photos. Make sure the size of the paper loaded in the HP All-inOne matches the setting on your camera.
Chapter 6 View photos and videos You can view photos and videos on the color graphics display of your HP All-in-One. You can also view photos using the HP Image Zone software that came with your HP All-in-One. View photos and videos using the HP All-in-One You can view and select photos and videos on the color graphics display of your HP All-in-One. Your HP All-in-One supports videos with sound. For more information on adjusting the volume, see View a video.
Note Large video files might not appear quickly on the color graphics display. To view a video 1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect a storage device to the front USB port. 2. Press Video. The first frame of the first video stored on the memory card or storage device appears on the color graphics display. 3. Press or to scroll to the first frame of the video you want to play. Videos are indicated by a video icon on the color graphics display. 4.
Chapter 6 Tip You can press and hold down photos and videos. or to quickly navigate through all Note The first frame of a video appears on the color graphics display with the video icon at the bottom of the frame. 3. 4. Press OK to select the photo or video currently shown on the color graphics display. A check mark appears next to the selected photo or video. Repeat the previous steps to select as many photos or videos as you want.
3. Enter the first photo number you want to select in the range by using the keypad, or by pressing the or to scroll to the number you want to select. Note Each photo on the memory card or storage device has a number assigned to it by your HP All-in-One. This photo number is located in the bottom-right corner of the photo when it is currently shown on the color graphics display. The number to the left of the forward slash (/) is the photo number.
Chapter 6 Deselect photos and videos You can deselect individual photos and videos, or deselect all photos and videos located on a memory card or storage device. ➔ Do one of the following: – Press OK to deselect the currently selected photo or video shown on the color graphics display. – Press Cancel to deselect all photos and videos and return to the idle screen.
You can do more than print your photos if you use the HP Image Zone software. This software lets you use photos for iron-on transfers, posters, banners, stickers, and other creative projects. For more information, see the onscreen HP Image Zone Help. Use the Easy Print Wizard You can use the Easy Print Wizard to select your choices for the most commonly used photo print options. Once you have selected your photo print options using the Easy Print Wizard, the photos automatically print.
Chapter 6 Print a cropped photo You can crop a photo for printing using the zoom feature on your control panel. The image you see on the color graphics display reflects how the photo will look when it is printed. Note The crop setting is not saved to the original photo file. The photo returns to its original size after it is printed. Photos and videos To print a cropped photo 1. Display a photo on the color graphics display. For more information, see View a photo. 2.
This displays the Proof Sheet Menu and then selects Print Proof Sheet. Note Depending on how many photos are on the memory card, the time it takes to print a proof sheet can vary greatly. 3. If there are more than 20 photos on the card, the Select Photos menu appears. Press the number next to the command you want to select: – 1. All – 2. Last 20 – 3. Custom Range 4. If you select a video, only the first frame of the video will print on the proof sheet.
Chapter 6 Scan a proof sheet The final step in using a proof sheet is to scan the completed sheet you have placed on the scanner glass. 1. 2. Photos and videos 3. Load the proof sheet print side down on the right front corner of the glass. Make sure the sides of the proof sheet touch the right and front edges. Close the lid. Load photo paper in the main tray or photo tray.
Caution Never attempt to remove a memory card while it is being accessed. Doing so can damage files on the card. You can safely remove a card only when the photo light is not blinking. 2. Share photos with friends and relatives You can easily share photos with friends and family using the HP Instant Share online service.
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7 Share your images with family and friends You can easily share your images with family and friends by using the HP Instant Share online service. HP Instant Share lets you send images to your family and friends or, if your HP All-in-One is network-connected and registered with HP Instant Share, receive images from others for viewing and printing.
Chapter 7 stored on the server for you to review before printing, or they automatically print when you receive them. In addition to printing images that you receive from others, you can also forward an image collection to another share destination or save an image collection to a memory card or storage device that is inserted in your HP All-in-One. To use any of these features ➔ Start by pressing the HP Instant Share button on the control panel of your HP Allin-One. Then, follow the onscreen instructions.
Save received images to a memory card or storage device In addition to printing images that you receive from others, you can also save an entire image collection to a memory card or storage device that is inserted in your HP All-in-One. This enables you to keep copies of the images even after they expire and are deleted from the HP Instant Share server. (The number of days before image collections expire is subject to change.
Chapter 7 Display Device Name Displays the name assigned to your HP All-in-One when you registered your device with HP Instant Share. You will need to give this name to other HP Instant Share users if you want them to send images directly to your HP All-in-One to print. Receive Options Enables you to set your HP All-in-One to Private or Open mode when receiving images. – – Default Print Size In Private mode, your HP All-in-One will only accept images from authorized users you specify.
8 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. This chapter provides instructions for making a copy, previewing a copy job, selecting an area to crop, and changing other copy settings. This User Guide provides just a sampling of the copy features available to help you get started using your HP All-in-One to make copies.
Chapter 8 3. 4. – 3. Reduce/Enlarge – 4. Crop – 5. Tray Select – 6. Paper Size – 7. Paper Type – 8. Copy Quality – 9. Lighter/Darker – 0. Enhancements – *. Set New Defaults Press the to highlight the appropriate setting and then press OK. After all applicable settings have been changed, press Start Color or Start Black to initiate the copy job. To save the current settings as defaults for future jobs 1. Make any needed changes to the settings in the Copy Menu. 2.
To preview your copy from the control panel 1. Press Copy, and then press 2. This displays the Copy Menu and then selects Copy Preview. 2. Do one of the following: – Press OK to accept the preview and return to the Copy Menu. – Press to rescan the original. Make a borderless copy of a photo You can make borderless copies on both large and small photo papers.
Chapter 8 Crop an original Before copying an original, you might want select an area to copy using the Crop setting from the Copy Menu. Selecting the Crop setting initiates a scan and displays a preview of the original on the color graphics display. Cropping changes the dimensions of the image, thus decreasing its physical size. Tip You can resize the cropped image by changing the Reduce/Enlarge setting. Use Fill Entire Page to make a borderless copy of the cropped image.
9 Print from your computer In addition to the printing capabilities described in this chapter, you can print images directly from a memory card, a digital camera or other storage device. You can also print from a supported Bluetooth device, such as a camera phone or personal digital assistant (PDA); and use scanned images in printing projects in the HP Image Zone. Windows users can also print to a network-connected remote device.
Chapter 9 Print To print from a software application (Mac) 1. Make sure you have paper loaded in the input tray. 2. Select the HP All-in-One in the Print Center (v 10.2) or Printer Setup Utility (v 10.3 or later) before you begin printing. 3. From the File menu in your software application, choose Page Setup. The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling. 4. Specify the page attributes: – Choose the paper size. – Select the orientation.
Mac users Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. Print To change the paper size, orientation, or scaling percentage 1. From the File menu in your software application, choose Page Setup. 2. Make sure the HP All-in-One is the selected printer. 3. Make changes to the paper size, orientation, and scaling percentage settings, and click OK. To change all other print settings 1.
Chapter 9 Print 4. On the Document menu, click Cancel Printing or Cancel, or press the DELETE key on your keyboard. It can take a few moments for printing to be cancelled. To stop a print job from the computer (Mac users) 1. Open the Print Center (v 10.2) or the Printer Setup Utility (v 10.3 or later) from the Applications:Utilities folder. 2. Make sure the HP All-in-One is the selected printer. 3. From the Printers menu, choose Show Jobs. 4. Select the print job you want to cancel. 5. Click Delete.
10 Use the scan features This chapter contains information on scanning to an application on your computer, to an HP Instant Share destination, and to a memory card or storage device. It also contains information on scanning slides and negative film using the control panel. Scanning is the process of converting text and pictures into an electronic format for your computer.
Chapter 10 Note The Select Computer menu might list computers with a USB connection in addition to those connected through the network. – 4. Scan 5. Press OK to select the default computer, or use the arrow buttons to highlight a different computer, and then press OK. The Scan To menu appears, listing destinations, including applications, for anything you scan.
2. 3. 4. Stop scanning ➔ To stop scanning, press Cancel on the control panel. Share a scanned image with friends and relatives You can share a scanned image with friends and family by sending it as an e-mail attachment, or by sending it using HP Instant Share. Send as an e-mail attachment You can save a scan to your computer, where you can then send the scanned image in an e-mail attachment. For information on saving a scanned image, see Scan an original to a computer.
Chapter 10 Note Availability of the services described here varies by country/region. Some of the services described here might not be available in your country/ region. In order to take full advantage of the HP Instant Share features available from the control panel of a network-connected HP All-in-One, you must set up HP Instant Share on your HP All-in-One. For information on setting up and using HP Instant Share, see the onscreen HP Image Zone Help.
11 Use the fax features You can use your HP All-in-One to send and receive faxes, including color faxes. Note Before you begin faxing, make sure you have set up your HP All-in-One properly for faxing. For more information, see Fax setup. This User Guide provides just a sampling of the fax features available to help you get started using your HP All-in-One to send and receive faxes.
Chapter 11 4. 5. 6. When prompted, load your original print side down on the right front corner of the glass. Press Start Black again. When the Another Page? prompt appears, do the following: If you have another page to fax a. Press 1 to select Yes. b. When prompted, load the next page of your original print side down on the right front corner of the glass. c. Press Start Black. If you do not have another page to fax ➔ Press 2 to select No. After all the pages are scanned, the HP All-in-One sends the fax.
Tip If the most recently sent black-and-white fax is stored in memory, the second option on the Fax Mode screen enables you to send the fax in memory. 5. When prompted, load your original print side down on the right front corner of the glass. Tip If you are sending the fax directly to a fax machine, and will not be speaking with a recipient before sending the fax, you might find it more convenient to load the first page of your original on the glass before initiating the fax call. 6. Press Start Black.
Chapter 11 Note Make sure the volume is turned on, or you will not hear a dial tone. For more information, see Adjust the volume. To send a fax using monitor dialing from the control panel 1. Press Fax. The Enter Fax Number screen appears. 2. Press Start Black. 3. When prompted, load your original print side down on the right front corner of the glass. 4. Press Start Black again. 5. When the Another Page? prompt appears, do the following: If you have another page to fax a. Press 1 to select Yes. b.
2. 3. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. When you hear fax tones from a sending fax machine, do the following: a. Press the Fax button on the control panel of your HP All-in-One. b. Press until Receive Fax Manually is highlighted, and then press OK. c. Press Start Black or Start Color. d. After the HP All-in-One begins to receive the fax, you can hang up the phone.
Chapter 11 Note If Backup Fax Reception is enabled and you turn off the HP All-inOne, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the HP All-in-One was in an error condition. You will need to contact the senders to ask them to resend any unprinted faxes. (For a list of the faxes you have received, print the fax log.
Print fax confirmation reports If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send and Receive. 1. 2. 3. Press Setup. Press 1, and then press 2. This displays the Print Report menu and then selects Fax Confirmation. Press to highlight one of the following, and then press OK. On Fax Send Prints a fax confirmation report for every fax you send.
Chapter 11 Stop faxing You can cancel a fax you are sending or receiving at any time. To stop faxing from the control panel ➔ Press Cancel on the control panel to stop a fax you are sending or receiving. Look for the Fax Cancelled message on the color graphics display. If it does not appear, press Cancel again. The HP All-in-One prints any pages it has already started printing and then cancels the remainder of the fax. This can take a few moments.
12 Order supplies You can order HP products, such as recommended types of paper, ink cartridges, and accessories, online from the HP website. Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, or HP Premium Inkjet Transparency Film, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.
Chapter 12 Additionally, you can contact a local HP reseller or go to www.hp.com/support to confirm the correct ink cartridge reorder numbers for your country/region. To order ink cartridges for your HP All-in-One, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Order accessories To order accessories for your HP All-in-One, go to www.hp.com/learn/suresupply.
Maintain your HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. Occasionally, you will also need to replace your ink cartridges, align the printer, and clean the print head. This chapter provides instructions for keeping your HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary.
Maintain your HP All-in-One Chapter 13 Caution Do not use paper-based wipes, as these might scratch the backing. 5. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. Caution Be careful not to spill alcohol on the glass or painted parts of the HP All-in-One, as this might damage the device.
You can also check the estimated amount of ink remaining in your ink cartridges from the computer. See the onscreen HP Image Zone Help for information on checking the ink levels from the Printer Toolbox. For more information, see Use the onscreen Help. To check the ink levels from the Setup menu 1. Press Setup. 2. Press 5, then press 1. This displays the Tools menu, and then selects Display Ink Gauge. The gauges for the six ink cartridges appear on the color graphics display.
Maintain your HP All-in-One Chapter 13 – – – Print quality pattern: displays six color blocks, representing each of the six installed cartridges. Solid, even blocks of color indicate there are no print quality problems. When streaks are displayed or there are missing blocks, clean the print head using the procedure described in Clean the print head. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in Align the printer.
Maintain your HP All-in-One 3. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges Pull the ink cartridge toward you out of its slot. Tip If you are removing the ink cartridge because it is low or out of ink, recycle the ink cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used ink cartridges free of charge. For more information, go to the following website: www.hp.
Maintain your HP All-in-One Chapter 13 5. Press down on the gray latch until it clicks into place. 6. 7. Repeat steps 2 through 5 for each ink cartridge you are replacing. Close the ink cartridge access door. Align the printer Use this feature when the self-test report shows streaking or white lines through any of the blocks of color. If you still have print quality problems after aligning the printer, try cleaning the print head using the procedure described in Clean the print head.
Use this feature when the self-test report shows streaking or white lines through any of the blocks of color. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head. If print quality still seems poor after you clean the print head, try aligning the printer using the procedure described in Align the printer. If print quality problems persist after cleaning and aligning, contact HP customer support.
Maintain your HP All-in-One Chapter 13 Note Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the HP All-in-One for more than 30 minutes. 4. 5. Inspect the ink cartridge contacts for ink and debris buildup. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. Note Hold the ink cartridge by its handle. Do not touch the coppercolored contacts. 6.
14 Troubleshooting information This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help that came with your software. For more information, see Use the onscreen Help.
Chapter 14 ● ● HP Image Zone Help: The onscreen HP Image Zone Help describes how to use the HP All-in-One with a computer and contains additional troubleshooting information not covered in the User Guide. Readme file: The Readme file contains information on system requirements and possible installation problems. For more information, see View the Readme file. If you are unable to solve the problem using the onscreen Help or HP websites, call HP Support using the number for your country/region.
I connected the USB cable, but I am having problems using the HP All-in-One with my computer Solution You must first install the software that came with your HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors. Once you have installed the software, connecting your computer to your HP All-inOne with a USB cable is straightforward.
Chapter 14 Troubleshooting The color graphics display shows the wrong language Solution You can change the language settings at any time from the Setup Menu. For more information, see Set your language and country/region. The wrong measurements are showing in menus on the color graphics display Solution You might have selected the incorrect country/region on your HP Allin-One. The country/region you select determines the paper sizes shown on the color graphics display.
Cause The contacts on the ink cartridge are not touching the contacts in the ink cartridge slot. Solution Remove and then reinsert the ink cartridges. Verify that they are fully inserted and locked in place. For more information see Replace the ink cartridges. Cause The ink cartridge or sensor is defective. Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Chapter 14 Troubleshooting ● ● ● ● ● ● ● If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. Make sure the USB port speed setting on your HP All-in-One is compatible with the USB port speed of your computer. You might need to change the rear USB port speed from High Speed (USB 2.0) to Full Speed (USB 1.1). For more information, see Connect using a USB cable.
Software installation troubleshooting If you encounter a problem during software installation, see the topics below for a possible solution. If you encounter a hardware problem during setup, see Hardware setup troubleshooting. During a normal installation of the HP All-in-One software, the following events occur: 1. 2. 3. 4. 5. 6. 7. 8. The HP All-in-One software CD-ROM runs automatically. The software installs. Files are copied to your computer.
Chapter 14 You can also try installing HP Image Zone Express instead. HP Image Zone Express provides less functionality than the HP Image Zone software, but it requires less space and memory on your computer. For more information about installing the HP Image Zone Express software, see the Setup Guide that came with your HP All-in-One. A red X appears on the USB connect prompt Solution Normally, a green check appears indicating that the plug and play is successful.
occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software. For more information, see Uninstall and reinstall the software.
Chapter 14 Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One program files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the HP Image Zone software. A reinstall can take from 20 to 40 minutes.
5. Restart your computer. Note It is important that you disconnect your HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 6. 7. Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and then start the Setup program. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP All-in-One.
Chapter 14 Fax setup troubleshooting This section contains fax setup troubleshooting information for the HP All-in-One. If your HP All-in-One is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. This section contains only setup-related troubleshooting. For additional fax troubleshooting topics, such as problems with your printouts or slow fax reception, see the 3100, 3200, 3300 series Troubleshooting section in the onscreen HP Image Zone Help.
www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The "Fax Connected to Active Telephone Wall Jack" test failed After you resolve any problems found, run the fax test again to make sure it passes and your HP All-in-One is ready for faxing. The "Phone Cord Connected to Correct Port on Fax" test failed Solution The phone cord is plugged into the wrong port on the back of the HP All-in-One. 1.
Chapter 14 Troubleshooting Back view of the HP All-in-One 2. 3. 1 Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One connected to the "1LINE" port After you have connected the phone cord to the port labeled "1-LINE", run the fax test again to make sure it passes and your HP All-in-One is ready for faxing. Try to send or receive a test fax.
● If the supplied phone cord is not long enough, you can extend it. For information see The phone cord that came with my HP All-in-One is not long enough. Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure. The "Dial Tone Detection" test failed After you resolve any problems found, run the fax test again to make sure it passes and your HP All-in-One is ready for faxing.
Chapter 14 The "Fax Line Condition" test failed Troubleshooting Solution ● Make sure you connect your HP All-in-One to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect your HP All-in-One to an analog phone line and try sending or receiving a fax.
connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. After turning on the HP All-in-One, HP recommends you wait five minutes before sending or receiving a fax. The HP All-in-One cannot send or receive faxes while it is initializing after being turned on. Solution ● Make sure you used the phone cord supplied in the box with your HP All-inOne to connect to the telephone wall jack.
Chapter 14 ● ● Troubleshooting ● ● onscreen HP Image Zone Help. If the problem persists, contact your telephone company. If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected or you will not be able to fax successfully. For more information, see Case B: Set up your HP All-in-One with DSL. Make sure your HP All-in-One is not connected to a telephone wall jack that is set up for digital phones.
Telephone wall jack 2 Phone cord supplied in the box with your HP All-in-One 3 Telephone If you are sending a fax manually from your phone that is connected directly to the HP All-in-One, you must use the keypad on the telephone to send the fax. You cannot use the keypad on the control panel of the HP All-in-One.
Chapter 14 Troubleshooting ● If you have an answering machine on the same phone line with your HP Allin-One, you might have one of the following problems: – Your answering machine might not be set up properly with your HP Allin-One. – Your outgoing message might be too long or too loud to allow the HP Allin-One to detect fax tones, and the calling fax machine might disconnect.
The HP All-in-One cannot send faxes, but can receive faxes Fax tones are recorded on my answering machine Solution ● When you have an answering machine on the same phone line you use for fax calls, try connecting the answering machine directly to the HP All-in-One as described in Fax setup. If you do not connect the answering machine as recommended, fax tones might be recorded on your answering machine. ● Make sure your HP All-in-One is set to receive faxes automatically.
Chapter 14 Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-wire phone cord to extend the length. For information on using the 2-wire phone cord adaptor, see the documentation that came with it. Troubleshooting To extend your phone cord 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to the coupler, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. 2.
Paper troubleshooting To help avoid paper jams, only use paper types that are recommended for your HP Allin-One. For a list of recommended papers, see the onscreen HP Image Zone Help, or go to www.hp.com/support. Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input tray. For more information, see Avoid paper jams. Paper has jammed the HP All-in-One Solution If paper becomes jammed in your device, follow these instructions to clear the paper jam. 1.
Chapter 14 Ink cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the ink cartridges. Try the following: 1. 2. Troubleshooting 3. 4. 5. Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place. If the problem persists, print a self-test report to determine if there is a problem with the ink cartridges. This report provides useful information about your ink cartridges, including status information.
Note If you disrupt the update, or an error message indicates the update failed, call HP support for assistance. After your HP All-in-One shuts down and restarts, an update complete screen appears on your computer. Your device is updated. It is now safe to use your HP All-in-One. Device update (Mac) The device update installer provides a means to apply updates to your HP All-in-One as follows: 1. 2. 3. 4. User Guide Use your Web browser to download an update for your HP All-in-One from www.hp.
Troubleshooting Chapter 14 178 HP Photosmart 3300 All-in-One series
15 HP warranty and support Hewlett-Packard provides Internet and phone support for your HP All-in-One. This chapter provides warranty information as well as how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, and prepare your HP All-in-One for shipment.
Chapter 15 Warranty information HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year HP warranty and support A. Extent of limited warranty 1.
Before you call HP customer support Software programs from other companies might be included with your HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact HP Customer Support, do the following before you call. Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan). 1. Make sure that: a. b. c.
Chapter 15 Get support and other information from the Internet If you have Internet access, you can get help from www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This website offers technical support, drivers, supplies, ordering information and other options such as: ● ● ● ● Access online support pages. Send HP an e-mail message for answers to your questions. Connect with an HP technician by using online chat.
www.hp.
Chapter 15 HP warranty and support HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack your HP All-in-One. Prepare your HP All-in-One for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP All-in-One in for service, pack the HP All-in-One in the original packing materials to avoid further damage.
3. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges If you already received a replacement HP All-in-One, it might have come with empty ink cartridges. If this is the case, insert the empty ink cartridges into the device you are shipping back. Note If you have not received a replacement HP All-in-One, the HP customer support call agent will instruct you whether to send your ink cartridges with your HP All-in-One. 5. 6. 7.
Chapter 15 Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan) and the instructions described in Pack your HP All-in-One. Caution The HP All-in-One must be unplugged before following these steps. Remove the control panel faceplate as follows: a. b. Rotate the control panel up as far as it will go. Using both hands, place your index fingers on the notches on each side of the control panel. c.
Pack your HP All-in-One Complete the following steps once you have unplugged your HP All-in-One. 1. 2. 3. If available, pack your HP All-in-One for shipment by using the original packing materials or the packaging materials that came with the replacement device. If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty.
HP warranty and support Chapter 15 188 HP Photosmart 3300 All-in-One series
16 Technical information This chapter provides information on accessing system requirements, paper specifications, print specifications, copy specifications, fax specifications, memory card specifications, scan specifications, physical specifications, power specifications, environmental specifications, regulatory notices, and the declaration of conformity for your HP All-in-One. System requirements Software system requirements are located in the Readme file.
Chapter 16 Paper sizes Type Size Weight Paper Letter: 216 x 279 mm (8.5 x 11 inches) 60 to 90 gsm (16 to 24 lbs) A4: 210 x 297 mm (8.27 x 11.7 inches) A5: 148 x 210 mm (5.8 x 8.3 inches) Executive: 184 x 267 mm (7.25 x 10.5 inches) Legal1: 216 x 356 mm (8.5 x 14 inches) L: 89 x 127 mm (3.5 x 5 inches) 2L: 127 x 178 mm (5 x 7 inches) Mutsugiri: 203 mm x 254 mm (8 x 10 inches) Panorama: 102 x 254 mm (4 x 10 inches) 102 x 279 mm (4 x 11 inches) 102 x 305 mm (4 x 12 inches) 204 x 594 mm (8.27 x 23.
(continued) Type Size Weight Cards Index card: 76.2 x 127 mm (3 x 5 inches) 200 gsm (110 lb maximum) Index card: 101 x 152 mm (4 x 6 inches) Index card: 127 x 203.2 mm (5 x 8 inches) N/A 127 x 178 mm (5 x 7 inches) A6: 105 x 148.5 mm (4.13 x 5.85 inches) Hagaki postcard: 100 x 148 mm (3.9 x 5.8 inches) Labels Letter: 216 x 279 mm (8.5 x 11 inches) N/A A4: 210 x 297 mm (8.27 x 11.7 inches) Custom 76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches) 1 N/A 20 lb.
Chapter 16 ● ● ● ● ● ● Print speeds vary according to the complexity of the document Panorama-size printing Method: drop-on-demand thermal inkjet Language: HP PCL Level 3, PCL3 GUI or PCL 10 Ink cartridges: six individual cartridges of HP Vivera Inks designed for efficient ink usage Duty cycle: 3000 printed pages per month Mode Speed (ppm) on plain paper Speed (seconds) 4 x 6 inch borderless photo Maximum dpi Black and Color up to 1.3 as fast as 150 Best Black and Color up to 2.
● ● ● ● ● ● ● ● ● Up to 90-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution will take longer and use more memory. Manual multiple-page fax Automatic busy redial up to five times (varies by model) Automatic no-answer redial up to two times (varies by model) Confirmation and activity reports CCITT/ITU Group 3 fax with Error Correction Mode 33.6 Kbps transmission 3 seconds per page speed at 33.
Chapter 16 Note Positive 35 mm film is supported. Negative 35 mm film mounted as a slide is not supported. ● ● ● ● ● Scan speeds vary according to the complexity of the document Twain-compliant interface Resolution: 4800 x 4800 dpi optical, up to 19,200 dpi enhanced Color: 48-bit color, 8-bit grayscale (256 levels of gray) Maximum scan size from glass: 216 x 305 mm (8.5 x 12 inches) Physical specifications ● ● ● ● Height: 22 cm (8.7 inches) Width: 46.4 cm (18.3 inches) Depth: 39.5 cm (15.
Energy consumption Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
Chapter 16 and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers: ● ● Remain on the line and explain to the dispatcher the reason for the call. Perform such activities in the off-peak hours, such as early morning or late evening. Note The FCC hearing aid compatibility rules for telephones are not applicable to this equipment.
Chapter 16 of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. Note à l’attention des utilisateurs du réseau téléphonique canadien/notice to users of the Canadian telephone network Cet appareil est conforme aux spécifications techniques des équipements terminaux d’Industrie Canada. Le numéro d’enregistrement atteste de la conformité de l’appareil.
Notice to users in Korea Notice to users in the European Economic Area This product is designed to be connected to the analog Switched Telecommunication Networks (PSTN) of the European Economic Area (EEA) countries/regions. Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country/region other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if additional product support is necessary.
Chapter 16 Note à l’attention des utilisateurs canadiens/notice to users in Canada For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada. For Indoor Use.
HP Photosmart 3300 All-in-One series declaration of conformity Technical information User Guide 201
Technical information Chapter 16 202 HP Photosmart 3300 All-in-One series
Index Symbols/Numerics 10 x 15 cm photo paper load 99 specifications 189 2-wire phone cord 168, 173 4 x 6 inch photo paper load 99 specifications 189 4-wire phone cord 168, 173 802.11 wireless, configuration page 80 802.3 wired, configuration page 79 A A4 paper load 98 specifications 189 access point connection 59 access point HW address 84 accessories, order 144 ad hoc network 63 admin password 78 ADSL.
European Economic Area 200 U.S.
Index scan 131 send using HP Instant Share 119, 133 share 119, 133 view before printing 120 infrastructure mode 59 ink cartridges check ink levels 146 clean contacts 151 order 143 replace 148 troubleshoot 156, 176 ink levels check 146 icons 9 input tray capacities 189 install software troubleshoot 154 Instant Share.
troubleshoot 175 paper tray capacities 189 parallel phone system 35 passkey, Bluetooth 84 password, Embedded Web Server 78 PBX system, set up with fax 41 PC modem.
Index WEEE 195 reinstall software 162 remote printing 121 replace ink cartridges 148 reports confirmation, fax 141 error, fax 141 fax test failed 164 self-test 147 reprint faxes in memory 140 resources 19 restore network defaults 74 return your device 184 right arrow 8 rings to answer 55 RJ-45 plug 69 rotate button 8 router 70 S save backup images 121 faxes in memory 139 images 121 photos to computer 116 received images 121 scanned image 131 scan button 8 cancel 133 change original type 132 documents 131 e-
paper sizes 190 paper specifications 189 paper tray capacities 189 physical specifications 194 power specifications 194 print margin specifications 191 print specifications 191 scan specifications 193 system requirements 189 weight 194 wireless specifications 199 telephone receive fax 138 send fax 136 telephone line, answer ring pattern 55 telephone numbers, customer support 181 telephone wall jack, fax 165 test dial tone 167 fax hardware test 164 fax line condition 168 fax port 165 fax setup 56 fax test fa
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