HP Photosmart 380 series User's Guide Language
www.hp.com/support Support for the following countries/regions is available at www.hp.com/support: Austria, Belgium, Central America & The Caribbean, Denmark, Spain, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom.
HP Photosmart 380 series HP Photosmart 380 series User's Guide
Copyrights and trademarks © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you. For more information regarding return and recycling of HP products generally, please visit: www.hp.com/hpinfo/globalcitizenship/ environment/recycle/index.html.
Contents 1 2 3 4 5 6 Welcome................................................................................................................3 Finding more information .......................................................................................3 Printer parts ...........................................................................................................4 Available accessories ............................................................................................
7 Specifications ....................................................................................................57 System requirements ...........................................................................................57 Printer specifications ...........................................................................................57 8 HP Customer Care .............................................................................................61 HP Customer Care by phone ...................
1 Welcome Thank you for purchasing an HP Photosmart 380 series printer! With your new, compact photo printer you can easily print beautiful photos with or without a computer. This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software, and explore the onscreen Printer Help, see Installing the software and Finding more information.
Chapter 1 After you have installed the HP Photosmart printer software on your computer (for more information, see Installing the software), you can view the onscreen Printer Help: ● ● Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > Photosmart 330, 380 series > Photosmart Help. Macintosh: Select Help > Mac Help in the Finder, then select Library > HP Photosmart Printer Help for Macintosh.
Inside front of printer 1 In tray: Load paper here. 2 In tray extender: Pull out to support paper. 3 Paper-width guide: Move to the width of the current paper to position the paper properly. 4 Camera port: Connect a PictBridge digital camera, the optional HP Bluetooth wireless printer adapter, or an HP iPod. 5 Memory card slots: Insert memory cards into these slots. See Inserting memory cards. 6 Print cartridge door: Open to insert or remove a print cartridge. See Inserting print cartridges.
Chapter 1 Indicator lights 6 1 Memory Card light: This light is solid green when the printer is ready for memory card insertion or removal. It is green and flashing when the memory card is being accessed. See Inserting memory cards. 2 On light: This light is solid green when the printer is on. It is green and flashing when the printer is busy, and it is red and flashing when the printer requires attention.
Control panel 1 Menu: Press to access the printer menu. 2 Delete: Press to delete the currently selected photo from a memory card. 3 Print: Press to print selected photos from a memory card. 4 Cancel: Press to deselect photos, exit a menu, or stop an action. 5 Layout: Use the arrows to scroll through layout selections. Press OK to select a layout. 6 Zoom: Use the arrows to increase or decrease the zoom level. 7 Power: Press to turn the printer on or off.
Chapter 1 Idle screen 1 Battery indicator: Displays the charge level of the HP Photosmart Internal Battery, if installed. A solidly-filled battery icon indicates a fully-charged battery. As the battery is used, the battery icon indicates the approximate amount of charge by the amount of solid fill. A lightning bolt icon shown on top of the battery icon indicates that a power supply is connected and the battery is charging.
Internal battery compartment 1 Cover of the battery compartment: Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. 2 HP Photosmart Internal Battery (Model Q5599A): A fully-charged battery has sufficient charge to print approximately 75 photos. You must purchase the battery separately. 3 Internal battery compartment: Insert the optional HP Photosmart Internal Battery here. 4 Battery compartment button: Slide to release the compartment cover.
Chapter 1 (continued) Accessory name Description The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and to recharge an optional HP Photosmart Internal Battery inserted in the printer. HP Photosmart Automobile DC Adapter The lightweight, durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle-free printing on the go.
Printer menu structure ● Print Options – Print all: Select to print all the photos on the memory card inserted in the printer. – Video action prints: Select to print nine frames from a video clip. For instructions on how to print from a video clip, see Selecting photos to print. – Print range: Choose from Select beginning of range and Select end of range. – Print index page: Select to print an index page of all photos on the memory card inserted in the printer.
Chapter 1 – ● ● ● 12 Print test page: Select to print a test page containing information about the printer that can help in troubleshooting problems. – Clean cartridge: Select to clean the print cartridge. After cleaning, you'll be asked if you want to continue to a second-level cleaning (choose Yes or No). If you choose Yes, another cleaning cycle will be completed. Next you'll be asked if you want to continue to a third-level cleaning (choose Yes or No).
– – – – – – – – – Date/time: Select to show a date/time stamp on your printed photos. Select Date/time, Date only, or Off (default). Colorspace: Select to choose a colorspace. Select Adobe RGB, sRGB, or Auto-select (default). The Auto-select default tells the printer to use the Adobe RGB colorspace, if available. The printer defaults to sRGB if Adobe RGB is not available. Borderless: Select to turn borderless printing On (default) or Off.
Chapter 1 14 HP Photosmart 380 series
2 Getting ready to print Before you can begin printing, there are three easy procedures you should become familiar with: ● ● ● Loading paper Inserting print cartridges Inserting memory cards You must load paper and insert a print cartridge before inserting a memory card. Loading paper Learn how to choose the right paper for your print job and how to load it into the In tray for printing.
Chapter 2 Loading your paper Paper loading tips: ● ● ● You can print photos on photo paper, index cards, L-size cards, or Hagaki cards. Before loading paper, slide out the paper-width guide to make room for the paper. Load only one type and size of paper at a time. Do not mix paper types or sizes in the In tray. Paper type How to load 10 x 15 cm (4 x 6 inch) photo paper Index cards L-size cards ● Hagaki cards ● Panorama photo paper ● Avery photo sticker paper 1. 2.
For optimum printing results, HP recommends using only genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
Chapter 2 Insert or replace the print cartridge (continued) Insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place. 3. Close the print cartridge access door.
When you are not using a print cartridge (continued) In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. ➔ To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.
Chapter 2 Memory card How to insert the memory card CompactFlash ● ● Front label faces up, and if the label has an arrow, the arrow points toward the printer Edge with metal pinholes goes into the printer first MultiMediaCard ● ● Angled corner is on the right Metal contacts face down Secure Digital ● ● Angled corner is on the right Metal contacts face down SmartMedia ● ● Angled corner is on the left Metal contacts face down 20 HP Photosmart 380 series
(continued) Memory card How to insert the memory card Memory Stick ● ● ● Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo™ or Memory Stick PRO Duo™ card, attach the adapter that came with the card before you insert the card into the printer xD-Picture Card ● ● Curved side of the card points toward you Metal contacts face down Removing a memory card Wait until the Memory Card light stops flashing, then gently pull the memory card to remove it from the printer
Chapter 2 22 HP Photosmart 380 series
3 Printing without a computer The HP Photosmart 380 series printer lets you print amazing photos without even going near a computer. After setting up the printer using the setup instructions that came in the box with the printer, refer to these steps for start-to-finish printing. Getting your photos from camera to printer Use these steps for start-to-finish printing in minutes! Step 1 Insert a memory card. See Inserting memory cards. Step 2 Decide which photos to print. See Deciding which photos to print.
Chapter 3 (continued) Step 5 Select photos to print. See Selecting photos to print. Step 6 Get creative! See Getting creative. Step 7 Improve the quality of your photos. See Improving the quality of your photos. Step 8 Print your photos. See Printing your photos. Deciding which photos to print You can decide which photos to print from a memory card by viewing them on the printer screen or by printing a photo index. To view photos... Do this One by one 1. 2. Insert a memory card.
(continued) To view photos... Do this In a continuous slide show 1. 2. 3. Press Menu. Select Tools, then press OK. Select Slide Show, then press OK. Press OK to pause or resume a slide show. Press Cancel to stop the slide show. Using a photo index 1. 2. 3. Press Menu. Select Print Options, then press OK. Select Print Index Page. then press OK. A photo index shows thumbnail views and index numbers for all the photos on a memory card (2000 maximum).
Chapter 3 (continued) If you want to… Do this 5. 6. 7. Print one selected frame from a video clip 1. 2. 3. 4. Press Select Photos or until the first photo you want to print appears, then press OK. Press Select Photos or until the last photo you want to print appears, then press OK. Press Print. Insert a memory card that contains a video clip. Press or to scroll to the video clip (the first frame in the clip appears). The video clip icon appears at the bottom of the printer screen.
(continued) If you want to… Do this Note 1 The image resolution in video clips is typically lower than that of digital photos; therefore, you may notice that the print quality of your video clip frames is lower than the print quality of your photos. Note 2 Not all video file formats are supported by this printer. For a list of supported video file formats, see Printer specifications. Note 3 This printer does not support high resolution videos (full VGA).
Chapter 3 (continued) If you want to… ...or select any photo to print in panoramic mode Print photo stickers Note The photo stickers feature is not available in all countries/regions. Do this print in panoramic mode. A crop box on the printer screen shows the portion of the displayed photo to be printed (3:1 aspect ratio). The higher the original resolution of the displayed photo, the better it will look when printed in panoramic mode. 8. Select one or more panoramic photos. 9. Press Print. 10.
To try this... Do this Crop a photo 1. Press Zoom or to increase or decrease the magnification by 0.25x. The maximum level is 5.0x. 2. 3. 4. 5. Add a decorative frame Choose from a palette of various patterns and colors to make the frame stand out. 1. 2. 3. 4. 5. 6. Add a color effect Set the printer to change the color effect of your prints to Black and White, Sepia, Antique, or None (default). 1. 2. 3. 4. 5.
Chapter 3 (continued) To try this... Do this was taken. This preference affects all prints. 4. 5. Use the Select Photos arrows to highlight a date/time stamp option: – Date/time – Date only – Off Press OK. Improving the quality of your photos The HP Photosmart 380 series printer provides a variety of preferences and effects that can improve the quality of your printed photos. The settings do not change your original photo. They only affect printing.
Printing your photos Printing your photos involves three steps: selecting a layout, setting print quality, and selecting a print method. Selecting a layout You can select from several print layouts by pressing Layout after you insert a memory card. Layout options Do this 1. 2. 3. Insert a memory card. Press Layout. Use the Layout arrows to select a layout: – Print one photo per sheet – Print two photos per sheet – Print four photos per sheet The printer may rotate your photos to fit the layout.
Chapter 3 (continued) To print from a... Do this unmarked or camera-selected (Digital Print Order Format, or DPOF). Printing from a memory card requires no computer and does not drain your digital camera's batteries. See Inserting memory cards. 3. Digital camera Print beautiful photos from a PictBridge or HP direct-printing digital camera without using a computer. See Getting connected. When you print directly from a digital camera, the printer uses the settings that you selected on the camera.
(continued) To print from a... Do this on your HP iPod. If it was formatted in Windows, it will display Format Windows at the bottom of the screen. If it was not formatted in Windows, you must connect the HP iPod to a Windows PC using the USB cable that came with the HP iPod and follow the onscreen instructions.
Chapter 3 34 HP Photosmart 380 series
4 Getting connected Use the printer to stay connected to other devices and to family and friends. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need What this lets you do USB ● ● ● A Universal Serial Bus (USB) 1.1 or 2.0 full speed compliant cable 3 meters (10 feet) or less in length.
Chapter 4 (continued) Connection type and what you need What this lets you do The adapter is not compatible with the Macintosh OS. If the printer came with this accessory or you have purchased it separately, see the accompanying documentation. For more information on Bluetooth wireless technology and HP, go to www.hp.com/ go/bluetooth. HP iPod An HP iPod and the USB cable that came with it. Connect the HP iPod to the camera port on the front of the printer.
Connecting through HP Instant Share Use HP Instant Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the required software installed or configured, a message prompts you through the required steps. To use HP Instant Share 1.
Chapter 4 38 HP Photosmart 380 series
5 Maintaining and transporting the printer The HP Photosmart 380 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section. Cleaning the outside of the printer 1. 2. 3.
Chapter 5 Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours. Printing a test page Print a test page before contacting HP Customer Care. The test page contains diagnostic information you can use when working with HP Customer Care to solve printing problems. Look at the ink nozzle pattern on the test page to check the ink level and condition of the print cartridge.
4. 5. A message appears on the printer screen reminding you to load plain paper. Load paper so the printer can print a calibration page. Use plain paper or index cards to conserve photo paper. Press OK to begin aligning the print cartridge. When the printer finishes aligning the cartridge, it prints an alignment page to confirm that the alignment was successful. – – The check marks verify that the print cartridge is installed correctly and functioning properly.
Chapter 5 Storing the print cartridges When you store or transport the printer, always leave the active print cartridge inside the printer. The printer stores the print cartridge in a protective cap during the powerdown cycle. Caution Make sure the printer completes its power-down cycle before you unplug the power cord or remove the internal battery. This allows the printer to store the print cartridge properly.
To make it even easier to print on the go, you can purchase these accessories: ● ● ● HP Photosmart Internal Battery: Power the printer with a rechargeable battery so you can print anywhere HP Photosmart Automobile DC Adapter: Power the printer from the cigarette lighter in a car. HP Photosmart Carrying Case for compact photo printers: Carry the printer and printing supplies together in this convenient travel case. To transport the printer: 1. Turn off the printer. 2.
Chapter 5 44 HP Photosmart 380 series
6 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● ● Printer hardware problems Printing problems Bluetooth printing problems Error messages For troubleshooting information about using the printer software and printing from a computer, see the onscreen HP Photosmart Printer Help.
Chapter 6 The On light flashed amber briefly after I turned the printer off. Solution This is a normal part of the power-down process. It does not indicate a problem with the printer. The On light is flashing amber. Cause A printer error has occurred. Try the following solutions. Solution ● Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions.
● If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.
Chapter 6 The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge. Solution ● Open the battery compartment cover. Remove the battery and reinstall it. For more information on how to install the battery, see the documentation that came with the battery. ● Check that the printer power cord is securely connected to both the printer and the power source. When the printer is turned off, the On light flashes green to indicate that the battery is charging.
Paper does not feed into the printer correctly. Solution ● Make sure that the paper-width guide fits close to the edge of the paper without bending the paper. ● There may be too much paper loaded in the In tray. Remove some paper and try printing again. ● If sheets of photo paper stick together, try loading one sheet at a time. ● If you are using the printer in an extremely high or low humidity environment, insert the paper as far as it will go into the In tray, and load one sheet of photo paper at a time.
Chapter 6 The paper jammed while printing. Solution Check the printer screen for instructions. To clear a paper jam, try the following solutions. ● If the paper came part way through the front of the printer, gently pull the paper towards you to remove it. ● If the paper did not come part way through the front of the printer, try removing it from the back of the printer: – Remove the paper from the In tray, then pull down on the In tray to open it fully to a horizontal position.
The printer ejects the paper when preparing to print. Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight. Print quality is poor. Solution ● The print cartridge may be running out of ink. Check the ink-level icon on the printer screen, and replace the cartridge if necessary. For more information, see Inserting print cartridges.
Chapter 6 My Bluetooth device cannot find the printer. Solution ● Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data. ● Bluetooth Visibility may be set to Not visible. Change this setting to Visible to all as follows: – Press Menu to display the printer menu. – Select Bluetooth, then press OK. – Select Visibility, then press OK. – Select Visible to all, then press OK.
My computer cannot set the device name using the Bluetooth wireless connection. Solution Use a USB cable to connect your computer to the printer in order to set the printer Bluetooth device name using the Printer Toolbox. The printer software must already be installed on the computer. See Installing the software and the onscreen printer Help. Use the following instructions to get to the Printer Toolbox.
Chapter 6 Error message: Cartridge is not compatible. Use appropriate HP cartridge. Solution Replace the print cartridge with one that is compatible with the printer. For more information, see Inserting print cartridges. Error message: Print cartridge cradle is stuck. Clear jam then press OK. Solution Follow these steps to clear any obstruction in the path of the print cartridge cradle: 1. Open the print cartridge door. 2. Clear any obstruction in the cradle path. 3.
Solution ● Reinsert the xD memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes. ● Reformat the xD memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card.
Chapter 6 56 HP Photosmart 380 series
7 Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft® Windows 98, 2000 Professional, ME, XP Home, and XP Professional Mac® OS X 10.2.3 through 10.3.x Processor Intel® Pentium® II (or equivalent) or higher G3 or greater RAM 64 MB (128 MB recommended) Mac OS X 10.2.3 through 10.3.
Chapter 7 (continued) Category Specifications PictBridge: Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional; Mac OS X 10.2.3 through 10.3.
(continued) Category Specifications Memory Sticks xD-Picture Card Memory card-supported file formats Printing: All supported image and video file formats Environmental specifications Maximum during operation: 5–40° C (41–104° F), 5–90% RH Saving: All file formats Recommended during operation: 15–35° C (59– 95° F), 20–80% RH Paper tray One 10 x 15 cm (4 x 6 inches) photo paper tray Paper tray capacity 20 sheets, maximum thickness 292 µm (11.5 mil) per sheet Power consumption U.S. Printing: 12.
Chapter 7 (continued) Category Specifications Power supply model number HP Part # 0957–2121 (North America), 100-240 V AC (± 10%) 50/60 Hz (±3 Hz) HP Part # 0957–2120 (Rest of world), 100-240 V AC (± 10%) 50/60 Hz (± 3 Hz) 60 HP Photosmart 380 series
8 HP Customer Care Note The name of HP's support services may vary by country/region. If you have a problem, follow these steps: 1. 2. 3. 4. Check the documentation that came with the printer. – Setup Guide: The HP Photosmart 380 series printer comes with setup instructions that explain how to set up the printer. – User's Guide: The HP Photosmart 380 series User's Guide is the book you are reading.
Chapter 8 Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. Other countries/regions: See the list of support telephone numbers inside the front cover of this guide. Placing a call Call HP Customer Care while you are near the computer and printer.
A Installing the software The printer comes with optional software you can install on a computer. After using the setup instructions that came in the box with the printer to set up the printer hardware, use the instructions below to install the software. Install the printer software Windows users Macintosh users Important: Do not connect the USB cable until you are prompted. Important: Do not connect the USB cable until you are prompted.
Appendix A Windows users: Choose one of these installation options (continued) ● ● ● ● Express This option installs software to operate your printer, HP Solution Center, and HP Image Zone Express, an easy-touse software program that gives you basic photo editing and printing capabilities: ● ● ● ● Typical ● ● ● ● ● 64 View — View photos in multiple sizes and ways. Easily organize and manage your photos. Edit — Crop your photos and fix photos with red eye.
HP printer limited warranty statement HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1.
Appendix B 66 HP Photosmart 380 series
Index Symbols/Numerics 9–up view 24 control panel 7 cropping photos 28 A accessories 9, 42 adaptive lighting 30 aligning print cartridges 17, 40 alignment page 40 antique coloration 28 automobile adapter 10, 42 D date and time stamps 28 digital cameras.
print cartridges aligning 40 choosing 17 cleaning 39 ink level, checking 17 inserting 17 replacing 17 storing 18, 42 testing 40 printer accessories 9, 42 cleaning 39 connecting 35 documentation 3 error messages 53 menu 10 parts 4 power problems 47 specifications 57 storing 41 transporting 42 printing from cameras 31 from computer 3 from memory cards 31 help 12 in panoramic mode 25, 27 multiple copies 25 multiple photos 25 new photos 25 panoramic photos 11 passport photos 11 photo index 24 photo stickers 11,
Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● ● This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.
