HP Photosmart 6520 series
Contents 1 HP Photosmart 6520 series Help...................................................................................................................................3 2 Get to know the HP Photosmart Printer parts..........................................................................................................................................................................5 Control panel features................................................................................................
10 Technical information Notice.................................................................................................................................................................................47 Cartridge chip information..................................................................................................................................................47 Specifications...............................................................................................................
1 HP Photosmart 6520 series Help For information about HP Photosmart 6520 series, see: • • • • • • • • • Get to know the HP Photosmart How do I? Print Use Web Services Copy and scan Work with cartridges Connectivity Technical information Solve a problem HP Photosmart 6520 series Help 3
Chapter 1 4 HP Photosmart 6520 series Help
2 Get to know the HP Photosmart • • • • Printer parts Control panel features Wireless status light Memory cards and slots Printer parts • • Front and top views of HP Photosmart 6520 series 1 Lid 2 Glass 3 Color graphics display (also referred to as the display) 4 Memory card light 5 Memory card slot 6 Memory card door 7 Output tray 8 Paper tray extender (also referred to as the tray extender) 9 Paper-width guide for the photo tray 10 Photo tray 11 Main tray 12 Paper-width guide
Chapter 2 6 18 Printhead assembly 19 Cartridge access area 20 Model number location 21 Power connection (Use only with the power cord supplied by HP.
Control panel features The touch screen display shows menus, photos, apps, and messages. You can touch and drag your finger horizontally to scroll through photos, apps, and menus, and you can touch and drag your finger vertically through menu options. Control panel features 1 Home: Returns to the Home screen, the screen that is displayed when you first turn on the printer. 2 Back: Returns to the previous screen. 3 Help: On the Home screen, shows all Help topics.
Chapter 2 Light behavior Solution Off Wireless is off. Touch the Wireless icon to access the Wireless menu on the printer display. Use the Wireless menu to enable wireless printing. Slow blinking Wireless is on but not connected to a network. If connection cannot be established, make sure your printer is within the range of wireless signal. Fast blinking Wireless error has occurred. Refer to the messages on the printer display. On Wireless connection has been established and you can print.
3 How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.
Chapter 3 10 How do I?
4 Print Print photos from a memory card Wireless Direct print Related topics • Load media Tips for print success Print photos from a memory card To print photos from a memory card 1. Load photo paper into the photo tray. 2. Make sure the paper tray extender is open. 3. Insert a memory card into the memory card slot. 4. 5. 6. 7. 8. 9. 10. From the Home screen, touch Photo, touch View & Print. Touch Photo, touch Memory Card. Touch and select a photo that you want to print.
Chapter 4 To print with Wireless Direct 1. Make sure Wireless Direct is on. To check Wireless Direct status, touch the Wireless icon from the Home screen. If it is off, touch the Settings button, and then touch Wireless Direct. See Connect wirelessly to the printer without a router for more information. 2. From your wireless computer or mobile device, turn on the Wi-Fi radio, search for and connect to the Wireless Direct name (for example: HP-Print-xx-Photosmart 6520). 3.
c. Push the main tray back in, and then open the paper tray extender. Load A4 or 8.5 x 11 inch paper a. Pull out the main tray. ❑ If the photo tray is open, push it back in. ❑ In the main tray, slide paper-width guide outwards. ❑ Remove any previously loaded media. b. Load paper. ❑ Insert a stack of paper into the main tray with short edge forward and print side down. ❑ ❑ Slide the stack of paper forward until it stops. Slide paper-width guide inward until it stops at the edge of the paper.
Chapter 4 c. Push the main tray back in, and then open the paper tray extender. NOTE: When you use legal-size paper, leave the paper catch closed. Load envelopes a. Pull out the main tray. ❑ If the photo tray is open, push it back in. ❑ In the main tray, slide paper-width guide outwards. ❑ Remove any previously loaded media. b. Load envelopes. ❑ Insert one or more envelopes into the center of the main tray. The side to be printed on should face down. The flap should be on the left side and facing up.
c. Push the main tray back in, and then open the paper tray extender. Recommended papers for photo printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. Paper Description HP Premium Plus Photo Paper HP’s best photo paper is heavyweight for producing professionalquality photos.
Chapter 4 Paper Description HP Brochure Paper and HP Professional Paper 180gsm These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the best choice for producing professionalquality marketing materials, such as brochures and mailers, as well as business graphics for report covers and calendars.
• • • • • To learn more tips about working with cartridges, see Tips for working with cartridges for more information. Load a stack of paper, not just one page. Use clean and flat paper of the same size. Make sure only one type of paper is loaded at a time. Adjust the paper-width guides in the photo or main tray to fit snugly against all paper. Make sure the paperwidth guides do not bend the paper in the photo or main tray.
Chapter 4 18 Print
5 Use Web Services Print from anywhere Use HP Print Apps Related topics Load media • Tips for using Web Services Print from anywhere HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anywhere you can send an email. Just send your documents and photos to the email address assigned to your printer when you enable Web Services. No additional drivers or software are needed. • • • Your printer needs to have a wireless network connection to the Internet.
Chapter 5 c. 2. 3. Go to www.hp.com/go/ePrintCenter, click the Sign In button, and then click the Sign Up link at the top of the window that appears. d. When prompted, enter the printer code to add your printer. Touch ePrint on the control panel. From the Web Services Summary screen, get your printer's email address. Compose and send email to your printer's email address from your computer or mobile device, anywhere and anytime. Both the email message and recognized attachments will print.
6 Copy and scan • • • Copy text or mixed documents Scan to a computer or memory card Tips for copy and scan success Copy text or mixed documents ▲ Do one of the following: Make a 1-sided copy a. Load paper. ❑ Load full-size paper in the main tray. b. ❑ Make sure the main tray is pushed back in and the paper tray extender is open. Load original. ❑ Lift the lid on the product. TIP: To make copies of thick originals, such as books, you can remove the lid.
Chapter 6 c. d. ❑ Close the lid. Specify number of copies and settings. ❑ From the Home screen, touch Copy.Touch arrow buttons to change the number of copies. ❑ If the 2–Sided option is selected, touch it to clear the selection. ❑ Touch Settings to specify paper size, paper type, quality, or other settings. Start copy. ❑ Touch Black or Color. Make a 2-sided copy a. Load paper. ❑ Load full-size paper in the main tray. b. ❑ Make sure the main tray is pushed back in and the paper tray extender is open.
c. d. e. Select Copy. ❑ From the Home screen, touch Copy.Touch arrow buttons to change the number of copies. ❑ If the 2–Sided option is not selected, touch to select the option. ❑ Touch Settings to specify paper size, paper type, quality, or other settings. Start copy. ❑ Touch Black or Color. Copy the second original. ❑ Load the second page on the glass and touch OK.
Chapter 6 2. 3. c. Close the lid. To scan to a memory card, insert a memory card in the memory card slot. If you want to scan to a computer, make sure the printer is connected to your computer on a wireless network or through a USB cable. Start scan. a. From the Home screen, touch Scan. b. Select the destination by touching either Computer or Memory Card. Touch Touch here to preview to preview the scan. Touch Settings to select a scan type or change resolution. c. Touch Scan.
7 Work with cartridges • • • • • • • Check the estimated ink levels Clean printhead automatically Replace the cartridges Align printer Order ink supplies Cartridge warranty information Tips for working with cartridges Check the estimated ink levels From the Home screen, touch the Ink icon to display the estimated ink levels.
Chapter 7 b. 3. Insert new cartridge. a. Remove the cartridge from the packaging. b. 26 Wait for the print carriage to move to the ink label part of the product. Press the tab on the cartridge, then remove it from the slot. Twist the orange cap to snap it off. A forceful twist may be required to remove the cap.
c. Match color icons, then slide the cartridge into the slot until it clicks into the place. d. Close the cartridge access door. Related topics Order ink supplies • Tips for working with cartridges Align printer If ink levels are adequate, but print quality is poor, try aligning the printer for best print quality. You can align the printer either from the printer display or from the printer software.
Chapter 7 To align printer from the printer display 1. From the Home screen, touch the Settings icon, and then touch Tools. 2. On the Tools menu, touch and drag your finger vertically to scroll through the options, and then touch Align Printer. 3. Follow the instruction on the screen. To align printer from the printer software ▲ Do one of the following according to the operating system you are using. On Windows: a. From the Start menu on your computer, click All Programs, click HP. b.
For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that came with the product. Tips for working with cartridges Use the following tips to work with cartridges: • • • • • Don’t open or uncap cartridges until you are ready to install them. Leaving caps on the cartridges reduces ink evaporation. Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot.
Chapter 7 30 Work with cartridges
8 Connectivity • • • • • • • Add the HP Photosmart to a network Connect wirelessly to the printer without a router Change from a USB connection to a wireless network Connect a new printer Change network settings Tips for setting up and using a networked printer Advanced printer management tools (for networked printers) Add the HP Photosmart to a network • • Wireless with a router (infrastructure network) WiFi Protected Setup (WPS) Wireless with a router (infrastructure network) To connect the HP Photos
Chapter 8 To connect the HP Photosmart using WiFi Protected Setup (WPS) ▲ WiFi Protected Setup supports two methods: Push Button method and PIN method. You don't have to use both methods to connect the printer to a wireless network. Choose one of the methods from the following: Use Push Button method a. Select setup method. Make sure your WPS-enabled wireless router supports the Push Button method. ❑ From the Home screen, touch the Wireless icon, and then touch Settings. ❑ Touch WiFi Protected Setup.
To connect wirelessly to the printer without a router 1. Turn on Wireless Direct from the control panel: a. From the Home screen, touch the Wireless icon. b. If Wireless Direct displays Off, touch Settings. c. Touch Wireless Direct, touch On (No Security) or On (With Security). NOTE: If you turn on security, only users with the password will be able to print wirelessly to the printer.
Chapter 8 Connect a new printer To connect a new printer from the printer software If you haven't finished connecting the printer to your computer, you need to connect it from the printer software. If you want to connect another new printer of the same model to your computer, you don't need to install the printer software once again. ▲ Do one of the following according to your operating system. On Windows: a. From the Start menu on your computer, click All Programs, and then click HP. b.
Advanced printer management tools (for networked printers) When the printer is connected to a network or connected to a computer through Wireless Direct, you can use the embedded Web server (EWS) to view status information, change settings, and manage the printer from your computer. NOTE: To view or change some settings, you might need a password. You can open and use the embedded Web server without being connected to the Internet. However, some features are not available.
Chapter 8 For information about how to change your privacy and cookie settings and how to view or delete cookies, see the documentation available with your Web browser.
9 Solve a problem • • • • • • • Get more help Register your printer Clear paper jam Solve print problem Solve copy and scan problem Solve networking problem HP support by phone Get more help You can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed. Click here to go online for more information.
Chapter 9 3. Remove the jammed paper from the rear roller. 4. Close the paper path cover. 5. Close the cartridge access door. 6. Try printing again. Clear a paper jam from the duplexer. To clear a paper jam from the duplexer 1. Open the cartridge access door. 2. 38 Open the paper path cover.
3. Press on the hole of the duplexer path cover to lift it up. Remove the jammed paper. 4. Close the paper path cover. 5. Close the cartridge access door. 6. Try printing again. If the above solutions do not resolve the problem, click here for more online troubleshooting. Clear carriage jam Remove any objects, such as paper, that are blocking the print carriage. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer.
Chapter 9 To get help from the print display, touch Help from the Home screen. Touch and drag your finger horizontally to scroll through the menu. Touch Troubleshoot and Support, and then touch Clear Carriage Jam. Click here to go online for more information. Solve print problem Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues.
This section contains the following topics: • • • Phone support period Placing a call After the phone support period Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the product.
Chapter 9 Prepare printer If you are not satisfied with the print quality, try cleaning the cartridges from the control panel. See Clean printhead automatically for more information. To maintain the cartridges, use the printer's Auto Power-Off feature to manage the printer's power use. See Auto Power-Off for more information. Check cartridge access door The cartridge access door should be closed for printing. Click here to go online for more information.
Ink cartridge problem To solve ink cartridge problem 1. Try removing and reinserting the cartridges. Make sure the cartridges are in the correct slots. 2. If reinserting the cartridges does not work, try cleaning cartridge contacts. To clean cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes.
Chapter 9 1 e. Electrical contacts Wipe only the contacts with a damp lint-free cloth. CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge. f. 3. On the inside of the product, locate the contacts in the printhead. The contacts look like a set of four copper or gold-colored pins positioned to meet the contacts on the ink cartridge. g. Use a dry swab or lint-free cloth to wipe the contacts. h. Reinstall the ink cartridge. i.
If you still receive the error message, contact HP support for help. Click here to go online for more information. Older generation cartridges You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date. If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version.
Chapter 9 46 Solve a problem
10 Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart.
Chapter 10 To disable the usage information function 1. From the Home screen, touch the Settings icon. 2. 3. Touch Preferences. Touch and drag your finger vertically to scroll through the options. Touch Cartridge Chip Info, and then touch Off. NOTE: 1 To re-enable the usage information function, restore the factory defaults. NOTE: 2 You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage information.
Print resolution Print resolution • • Color Input/Black Render: 300x300dpi • • Color Input/Black Render: 600x600dpi Plain-Best mode • • Color Input/Black Render: 600x600dpi Output (Black/Color): Automatic Photo-Best mode • • Color Input/Black Render: 600x600dpi • • Color Input/Black Render: 1200x1200dpi Draft mode Normal mode Max DPI mode Output (Black/Color): Automatic Output (Black/Color): Automatic Output (Black/Color): Automatic Output: Automatic (Black), 4800x1200 optimized dpi (Color
Chapter 10 Off is automatically disabled when the printer establishes a wireless or Ethernet (if supported) network connection. You can change the Auto Power-Off setting from the control panel. Once you change the setting , the printer will maintain the setting that you choose. Auto Power-Off turns the printer off completely, so you must use the power button to turn the printer back on. To enable or disable Auto Power-Off 1. From the Home screen, touch the eco icon. 2. 3. Touch Auto-Off. Touch On or Off.
Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.
Chapter 10 Disposal of waste equipment by users in private households in the European Union 52 Technical information
Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach.
Chapter 10 EU battery directive 54 Technical information
Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country/region.
Chapter 10 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Notice to users in Germany Noise emission statement for Germany European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • • • Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
The compliance is indicated by one of the following conformity markings placed on the product: For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth® within power class below 10mW. For EU non-harmonized telecommunications products (If applicable, a 4-digit notified body number is inserted between CE and !). Please refer to the regulatory label provided on the product.
Chapter 10 Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada 58 Technical information
Notice to users in Mexico Notice to users in Taiwan Regulatory wireless statements 59
Chapter 10 60 Technical information
Index A W after the support period 41 warranty 41 B buttons, control panel 7 C control panel buttons 7 features 7 copy specifications 48 customer support warranty 41 E environment Environmental product stewardship program 49 environmental specifications 48 I interface card 31 N network interface card 31 P phone support 40 phone support period period for support 41 print specifications 48 R recycle ink cartridges 50 regulatory notices regulatory model identification number 55 wireless statements 57
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