HP Photosmart C6300 All-in-One series Basics Guide
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1 Network setup Set up the HP All-in-One on a wired (Ethernet) network............................................................2 Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network............................4 Set up the HP All-in-One using an ad hoc wireless connection.................................................7 Install the software for a network connection...........................................................................
1 Network setup This section describes how to connect the HP All-in-One to a network and how to view and manage network settings. Network setup If you want to: See this section: Connect to a wired (Ethernet) network. “Set up the HP All-in-One on a wired (Ethernet) network” on page 2 Connect to a wireless network with a wireless router (infrastructure). “Set up the HP All-in-One on an integrated wireless (WLAN 802.
To set up the HP All-in-One on a wired network, you need to do the following: See this section: First, collect all of the required materials. “What you need for a wired network” on page 3 Next, connect to a wired network. “Connect the HP All-in-One to the network” on page 3 Finally, install the software. “Install the software for a network connection” on page 11 What you need for a wired network Before you connect the HP All-in-One to a network, make sure you have all of the required materials.
Chapter 1 2. Connect the Ethernet cable to the Ethernet port on the back of the product. 3. Connect the other end of the Ethernet cable to an available port on your Ethernet router or switch. Network setup 4. Once you have connected the product to the network, install the software. Set up the HP All-in-One on an integrated wireless (WLAN 802.11) network The HP All-in-One uses an internal networking component that supports a wireless network.
The advantages of a wireless infrastructure network as compared to an ad hoc network include: Advanced network security Enhanced reliability Network flexibility Better performance Shared Broadband Internet access To set up the HP All-in-One on an integrated wireless WLAN 802.11 network, you need to do the following: See this section: First, collect all of the required materials. “What you need for an integrated wireless WLAN 802.
Chapter 1 CAUTION: To prevent other users from accessing your wireless network, HP strongly recommends using a password or passphrase (Wi-Fi Protected Access (WPA) or Wired Equivalent Privacy (WEP) security) and a unique network name (Service set identifier (SSID)) for your wireless router. Your wireless router might have been shipped with a default network name, which is typically the manufacturer name.
c. When you are finished entering the new SSID, use the arrow buttons to highlight Done on the visual keyboard, and then press OK. d. Press the down arrow button until Infrastructure is highlighted, and then press OK. e. Press the down arrow button until WEP encryption or WPA encryption is highlighted, and then press OK. If you do not want to use WEP encryption, press the down arrow button until No, my network does not use encryption is highlighted, and then press OK. Go to step 7. 6.
Chapter 1 There are two methods you may use to connect the HP All-in-One to your computer using an ad hoc wireless network connection. Once connected, you can install the HP All-inOne software. ▲ Turn on the wireless radio for the HP All-in-One and the wireless radio on your computer. On your computer, connect to the network name (SSID) hpsetup, which is the default ad hoc network created by the HP All-in-One.
1. In the Control Panel, double-click Network Connections. 2. On the Network Connections window, right-click Wireless Network Connection. If you see Enable on the pop-up menu, select it. Otherwise, if you see Disable on the menu, the wireless connection is already enabled. 3. Right-click the Wireless Network Connection icon, and then click Properties. 4. Click the Wireless Networks tab. 5. Select the Use Windows to configure my wireless network settings check box. 6. Click Add, and then do the following: a.
Chapter 1 Using the LAN card configuration program, create a network profile that has the following values: • Network name (SSID): Mynetwork (example only) NOTE: You should create a network name that is unique and easy for you to remember. Just remember that the network name is case-sensitive. Therefore, you must remember which letters are uppercase and lowercase.
d. Press the down arrow button until Ad Hoc is highlighted, and then press OK. e. Press the down arrow button until Yes, my network uses WEP encryption is highlighted, and then press OK. The visual keyboard displays. If you do not want to use WEP encryption, press the down arrow button until No, my network does not use encryption is highlighted, and then press OK. Go to step 7. 6. If prompted, enter your WEP key as follows. Otherwise go to step 7. a.
Chapter 1 4. On the Connection Type screen, select Through the network, and then click Next. The Searching screen appears as the Setup program searches for the product on the network. 5. On the Printer Found screen, verify that the printer description is correct. If more than one printer is found on the network, the Printers Found screen appears. Select the product you want to connect. 6. Follow the prompts to install the software.
3. Press the down arrow button until Network is highlighted, and then press OK. 4. Press the down arrow button to highlight Wireless Setup Wizard, and then press OK. This runs the Wireless Setup Wizard. 5. Install the software for a network connection, choose Add a Device, and then choose Through the network. 6. When the installation is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers for the USB installation.
Chapter 1 NOTE: Some firewalls continue to cause interference even after you disable them. If you continue to have problems after configuring the firewall as described above, you might need to uninstall the firewall software in order to use the product over the network. Advanced firewall information The following ports are also used by your HP product and might need to be opened on your firewall configuration.
Restore network defaults You can reset the network settings to what they were when you purchased the HP All-inOne. 1. Press Setup. 2. Press the down arrow button until Network is highlighted, and then press OK. 3. Press the down arrow button until Restore Network Defaults is highlighted, and then press OK. 4. Press OK to confirm that you want to restore the network defaults. Turn the wireless radio on and off 1. Press Setup. 2. Press the down arrow button until Network is highlighted, and then press OK.
2 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from a memory card or USB storage device. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies.
(continued) Label Description 12 Rear door 13 Ethernet port 14 Rear USB port 15 Power connection* * Use only with the power adapter supplied by HP. Control panel features The following diagram and related table provide a quick reference to the HP All-in-One control panel features. Icon Name and Description 1 Color graphics display (also referred to as the display): Displays menus, photos, and messages. The display can be pulled up and angled for better viewing.
Chapter 2 (continued) Label Icon Name and Description 9 Attention light: Indicates a problem occurred. See the display for more information. 10 Print Photos: Prints the photos selected on your memory card. If no photos are currently selected, the product prints the photo currently showing on the display. 11 Red-Eye Removal: Turns the Red-Eye Removal feature on or off. This feature turns on when a memory card is inserted.
To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C6300 All-in-One series > Help. • Macintosh: Open the HP Device Manager and click the ? icon. Next, click the main menu and select Photosmart C6300 All-in-One series. HP Web site If you have Internet access, you can get help and support from the HP Web site at www.hp.com/support. This Web site offers technical support, drivers, supplies, and ordering information.
Chapter 2 CAUTION: Make sure that the product is idle and silent when you load paper into the main input tray. If the product is servicing the ink cartridges or otherwise engaged in a task, the paper stop inside the product might not be in place. You could push the paper too far forward, causing the product to eject blank pages. TIP: If you are using letterhead, insert the top of the page first with the print side down. 4. Slide the paper-width guide inward until it stops at the edge of the paper.
3. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. HP All-in-One overview 4. Slide the paper-width guide inward until it stops at the edge of the paper.
Chapter 2 • • Remove printed papers from the output tray frequently. Prevent curled or wrinkled photo paper by storing all unused photo paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. If you are printing labels, ensure that the label sheets are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the product, and cause paper jams.
To print photos 1. Load photo paper in the appropriate input tray. 2. Insert a memory card into the appropriate slot on the product or connect a storage device to the front USB port. 3. Press OK to select View & Print. 4. Press the left or right arrow button to scroll through the thumbnails of your photos. 5. When the photo you want to print is highlighted, press OK. 6. Press the up arrow button to increase the number of copies. You must specify at least one copy or the photo will not print.
Chapter 2 To make a copy from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Press Start Copy Black or Start Copy Color to begin copying. Replace the ink cartridges Follow these instructions when you need to replace ink cartridges.
CAUTION: Do not lift the latch handle on the print carriage to remove the ink cartridges. 4. Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to remove the plastic wrap from the ink cartridge. NOTE: Make sure you remove the plastic wrap from the ink cartridge before installing it in the product, or printing will fail. HP All-in-One overview 5. Twist the orange cap to snap it off. 6.
Chapter 2 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door.
3 Troubleshooting and support This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer.
Chapter 3 Setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware. The product will not turn on Try the following solutions if there are no light indications, no noise, and no movement from the product when you turn it on. Solution 1: Make sure you use the power cord that came with the product Solution • Make sure the power cord is firmly connected to both the product and the power adapter.
I connected the USB cable, but I am having problems using the product with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, plug one end of the USB cable into the back of your computer and the other into the back of the product. You can connect to any USB port on the back of your computer.
Chapter 3 Network troubleshooting If you are encountering issues using your HP All-in-One over a network, try the following steps in the order listed: 1. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network communication issue. 2. For wireless networking issues, run the Wireless Network Test from the product control panel. a. Press Setup. b.
To check a wireless connection 1. Make sure that the wireless radio on your computer is turned on. 2. If you are not using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that is not yours. The following steps can help you determine if your computer is connected to your network. a. Depending on your operating system: • Windows XP: Click Start, point to Control Panel, point to Network Connections, and then select View/Details.
Chapter 3 Network Status • • URL If the Network Status is Ready, the product is actively connected to a network. If the Network Status is Offline, the product is not connected to a network. Run the Wireless Network Test (using the instructions at the beginning of the Network Troubleshooting section) and follow any recommendations. The URL shown here is the network address assigned to the product by your router. You will need this address for step 2.
To check the printer status 1. Do one of the following, depending on your operating system: • Windows XP: Click Start, point to Printers and Faxes, and then select View/Details. • Windows Vista: Click Start, point to Control Panel, and then select Printers and Faxes. 2. Do one of the following, depending on the printer status: • If the product says Offline, right-click the product and select Use Printer Online. • If the product says Paused, right-click the product and select Resume Printing. 3.
Chapter 3 2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 3. Replace the rear door. Gently push the door forward until it snaps into place. 4. Press OK on the control panel to continue the current job.
4 Technical information Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional regulatory and environmental information, including the Declaration of Conformity statement, see the onscreen Help. System requirements Software system requirements are located in the Readme file. Product specifications For product specifications, go to the HP Web site at www.hp.com/support.
Chapter 4 Warranty Technical information 36 Technical information
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