User's Manual
Table Of Contents
- Contents
- HP Photosmart Premium Fax C410 series Help
- How do I?
- Finish setting up the HP Photosmart
- Get to know the HP Photosmart
- Scan
- Copy
- Fax
- Save photos
- Work with cartridges
- Solve a problem
- HP support
- Setup troubleshooting
- Improve print quality
- Print troubleshooting
- Memory card troubleshooting
- Scan troubleshooting
- Copy troubleshooting
- Fax troubleshooting
- The product is having problems sending and receiving faxes
- The product cannot send faxes, but can receive faxes
- The product is having problems sending a manual fax
- Pages of a fax I sent are missing
- The quality of the fax I sent is poor
- Fax transmission is slow
- Fax tones are recorded on my answering machine
- The product cannot receive faxes, but can send faxes
- The product is having problems receiving a manual fax
- The product is not answering incoming fax calls
- Pages of a fax I received are missing
- Faxes are received but do not print
- Parts of a fax I received are cut off
- I hear static on my telephone line since connecting the product
- The fax test failed
- I am having problems faxing over the Internet using IP phone
- Errors
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Toxic and hazardous substance table
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- Attention California users
- EU battery directive
- Regulatory notices
- Regulatory wireless statements
- Regulatory telecommunication notices
- Japan safety statement
- Index
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NOTE: If aligning the printer does not solve this print quality issue, contact
HP support for service.
8. Clean the ink cartridges if you see streaking, fading, or ragged text on the print quality
report.
To clean the cartridges from the software
a. Load letter or A4 unused plain white paper into the input tray.
b. In the HP Solution Center, click Settings.
c.In the Print Settings area, click Printer Toolbox.
d. Click the Device Services tab.
e. Click Clean the printhead.
f. Follow the prompts until you are satisfied with the quality of the output, and then
click Done.
There are several levels of cleaning, and a new test page prints after each level.
Each stage lasts about two minutes, uses one sheet of paper, and uses an
increasing amount of ink. After each stage, review the quality of the test page.
You should only initiate the next phase of cleaning if the test page still shows
streaks or fading.
If print quality still seems poor after you complete both stages of cleaning, try
aligning the printer. If print quality problems persist after cleaning and aligning,
contact HP support.
9. If the print quality report has alignment errors such as crooked vertical lines, align the
printer.
To align the printer
a. Load letter or A4 unused plain white paper into the input tray.
b.Press Setup.
c. Press the down arrow button to highlight Tools, and then press OK.
d. Press the down arrow button to highlight Align Printer, and then press OK.
The printer prints a test page, aligns the printhead, and calibrates the printer.
10. Look at the large text above the alignment pattern. The type should be sharp and
clear.
Figure 12-10 Sample text area - expected result
If the text is uneven and ragged at one end, and a new black cartridge was just
installed, the automatic device servicing routines may solve the problem in a day or
so.
Chapter 12
124 Solve a problem
Solve a problem