User's Manual
Table Of Contents
- Contents
- HP Photosmart Premium Fax C410 series Help
- How do I?
- Finish setting up the HP Photosmart
- Get to know the HP Photosmart
- Scan
- Copy
- Fax
- Save photos
- Work with cartridges
- Solve a problem
- HP support
- Setup troubleshooting
- Improve print quality
- Print troubleshooting
- Memory card troubleshooting
- Scan troubleshooting
- Copy troubleshooting
- Fax troubleshooting
- The product is having problems sending and receiving faxes
- The product cannot send faxes, but can receive faxes
- The product is having problems sending a manual fax
- Pages of a fax I sent are missing
- The quality of the fax I sent is poor
- Fax transmission is slow
- Fax tones are recorded on my answering machine
- The product cannot receive faxes, but can send faxes
- The product is having problems receiving a manual fax
- The product is not answering incoming fax calls
- Pages of a fax I received are missing
- Faxes are received but do not print
- Parts of a fax I received are cut off
- I hear static on my telephone line since connecting the product
- The fax test failed
- I am having problems faxing over the Internet using IP phone
- Errors
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Toxic and hazardous substance table
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- Attention California users
- EU battery directive
- Regulatory notices
- Regulatory wireless statements
- Regulatory telecommunication notices
- Japan safety statement
- Index
Make sure you used the phone cord supplied in the box with the product to connect
to the telephone wall jack.
One end of this special 2-wire phone cord should be connected to the port labeled 1-
LINE on the back of the product and the other end to your telephone wall jack, as
shown below.
1 Telephone wall jack
2 Use the phone cord supplied in the box with the product
If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord,
and then connect the 2-wire phone cord to the port labeled 1-LINE on the back of the
product.
If the product came with a 2-wire phone cord adapter, you can use it with a 4-wire
phone cord, in case the supplied 2-wire phone cord is too short. Attach the 2-wire
phone cord adapter to the port labeled 1-LINE on the back of the product. Attach your
4-wire phone cord to the open port on the adapter and to the telephone wall jack. For
more information on using the 2-wire phone cord adapter, see the documentation that
came with it.
For more information on setting up the product, see the printed documentation that
came with the product.
Cause: The wrong phone cord was used to connect the product or the phone cord
was plugged into the wrong port.
If this did not solve the issue, try the next solution.
Fax troubleshooting 145
Solve a problem