User's Manual
Table Of Contents
- Contents
- HP Photosmart Premium Fax C410 series Help
- How do I?
- Finish setting up the HP Photosmart
- Get to know the HP Photosmart
- Scan
- Copy
- Fax
- Save photos
- Work with cartridges
- Solve a problem
- HP support
- Setup troubleshooting
- Improve print quality
- Print troubleshooting
- Memory card troubleshooting
- Scan troubleshooting
- Copy troubleshooting
- Fax troubleshooting
- The product is having problems sending and receiving faxes
- The product cannot send faxes, but can receive faxes
- The product is having problems sending a manual fax
- Pages of a fax I sent are missing
- The quality of the fax I sent is poor
- Fax transmission is slow
- Fax tones are recorded on my answering machine
- The product cannot receive faxes, but can send faxes
- The product is having problems receiving a manual fax
- The product is not answering incoming fax calls
- Pages of a fax I received are missing
- Faxes are received but do not print
- Parts of a fax I received are cut off
- I hear static on my telephone line since connecting the product
- The fax test failed
- I am having problems faxing over the Internet using IP phone
- Errors
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Toxic and hazardous substance table
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- Attention California users
- EU battery directive
- Regulatory notices
- Regulatory wireless statements
- Regulatory telecommunication notices
- Japan safety statement
- Index
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1 Telephone wall jack
2 Connect to the IN port on the answering machine
3 Connect to the OUT port on the answering machine
4 Telephone (optional)
5 Answering machine
6 Use the phone cord supplied in the box with the product
Make sure the product is set to receive faxes automatically and that the number of
rings to wait setting is correct. The number of rings to answer for the product should
be greater than the number of rings to answer for the answering machine. Set your
answering machine to a low number of rings and the product to answer in the
maximum number of rings supported by your product. (The maximum number of rings
varies by country/region.) In this setup, the answering machine will answer the call
and the product will monitor the line. If the product detects fax tones, the product will
receive the fax. If the call is a voice call, the answering machine will record the
incoming message.
For more information on setting up the product, see
Set up the HP Photosmart for
faxing.
Cause: The answering machine was not set up properly with the product.
If this did not solve the issue, try the next solution.
Solution 7: If you use a distintive ring service, make sure the Distinctive Ring
setting matches the ring pattern for your fax number
Solution: If you have a special ring pattern for your fax phone number (using a
distinctive ring service through your telephone company), make sure that the
Distinctive Ring setting on the product is set to match. For example, if the phone
company has assigned your number a double ring pattern, make sure Double
Rings is selected as the Distinctive Ring setting.
Fax troubleshooting 165
Solve a problem