User's Manual
Table Of Contents
- Contents
- HP Photosmart Premium Fax C410 series Help
- How do I?
- Finish setting up the HP Photosmart
- Get to know the HP Photosmart
- Scan
- Copy
- Fax
- Save photos
- Work with cartridges
- Solve a problem
- HP support
- Setup troubleshooting
- Improve print quality
- Print troubleshooting
- Memory card troubleshooting
- Scan troubleshooting
- Copy troubleshooting
- Fax troubleshooting
- The product is having problems sending and receiving faxes
- The product cannot send faxes, but can receive faxes
- The product is having problems sending a manual fax
- Pages of a fax I sent are missing
- The quality of the fax I sent is poor
- Fax transmission is slow
- Fax tones are recorded on my answering machine
- The product cannot receive faxes, but can send faxes
- The product is having problems receiving a manual fax
- The product is not answering incoming fax calls
- Pages of a fax I received are missing
- Faxes are received but do not print
- Parts of a fax I received are cut off
- I hear static on my telephone line since connecting the product
- The fax test failed
- I am having problems faxing over the Internet using IP phone
- Errors
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Toxic and hazardous substance table
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- Attention California users
- EU battery directive
- Regulatory notices
- Regulatory wireless statements
- Regulatory telecommunication notices
- Japan safety statement
- Index
The fax log report shows an error
Solution: Review the following table for information on the error codes in the Fax
Log report. This information can help you troubleshoot any problems you encounter
when using the fax features of the product. The table also indicates which codes are
specific to Error Correction Mode (ECM). If the same error appears repeatedly, try
turning off ECM.
Error code Error definition
(223 Error Correction Mode)
224
One or more received pages might not be
readable.
225-231 There is a feature incompatibility with the
sending fax machine.
232-234
(235-236 Error Correction Mode)
237
The telephone connection was lost.
238
(239-241 Error Correction Mode)
The sending fax machine sent an unexpected
communication.
242 The sending fax machine is attempting to
receive instead of send.
243-244
(245-246 Error Correction Mode)
The sending fax machine prematurely ended
the session.
247-248
(249-251 Error Correction Mode)
There was a communication error with the
sending fax machine.
252 Telephone line conditions were too poor to
receive a fax.
253 The sending fax machine attempted to use an
unsupported page width.
281
(282 Error Correction Mode)
283-284
(285 Error Correction Mode)
286
The telephone connection was lost.
290 There was a communication error with the
sending fax machine.
291 The received fax could not be stored.
314-320 There is a feature incompatibility with the
receiving fax machine.
321 There was a communication error with the
receiving fax machine.
322-324 Telephone line conditions were too poor to
send a fax.
Chapter 12
190 Solve a problem
Solve a problem