User's Manual
Table Of Contents
- Contents
- HP Photosmart Premium Fax C410 series Help
- How do I?
- Finish setting up the HP Photosmart
- Get to know the HP Photosmart
- Scan
- Copy
- Fax
- Save photos
- Work with cartridges
- Solve a problem
- HP support
- Setup troubleshooting
- Improve print quality
- Print troubleshooting
- Memory card troubleshooting
- Scan troubleshooting
- Copy troubleshooting
- Fax troubleshooting
- The product is having problems sending and receiving faxes
- The product cannot send faxes, but can receive faxes
- The product is having problems sending a manual fax
- Pages of a fax I sent are missing
- The quality of the fax I sent is poor
- Fax transmission is slow
- Fax tones are recorded on my answering machine
- The product cannot receive faxes, but can send faxes
- The product is having problems receiving a manual fax
- The product is not answering incoming fax calls
- Pages of a fax I received are missing
- Faxes are received but do not print
- Parts of a fax I received are cut off
- I hear static on my telephone line since connecting the product
- The fax test failed
- I am having problems faxing over the Internet using IP phone
- Errors
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Toxic and hazardous substance table
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- Attention California users
- EU battery directive
- Regulatory notices
- Regulatory wireless statements
- Regulatory telecommunication notices
- Japan safety statement
- Index
![](/manual/hp/photosmart-premium-fax-e-all-in-one-printer-c410c/user-s-manual-english/images/img-196.png)
Solution 3: Turn on the computer
Solution: Turn on the computer
Cause: The computer was turned off.
If this did not solve the issue, try the next solution.
Solution 4: Check the connection from the product to your computer
Solution: Check the connection from the product to your computer. Verify that the
USB cable is securely plugged into the USB port on the back of the product. Make
sure the other end of the USB cable is plugged into a USB port on your computer.
After the cable is connected properly, turn off the product and then on again. If the
product is connected to the computer through a wired or wireless connection, make
sure that the respective connections are active and the product is turned on.
For more information on setting up the product and connecting it to your computer,
see the setup information that came with the product.
Cause: The product was not properly connected to the computer.
File messages
The following is a list of file-related error messages:
•
Error reading or writing the file
•
Unreadable files. NN files could not be read
•
Photos not found
•
File not found
•
Invalid file name
•
Supported file types for the product
•
File corrupted
Error reading or writing the file
Solution: Check to see if you have the right folder and file name.
Errors 195
Solve a problem