HP ProLiant DL320e Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Contents Component identification ............................................................................................................... 7 Front panel components ............................................................................................................................. 7 Front panel LEDs and buttons ............................................................................................................ 8 Rear panel components ...................................................
Hardware options installation ....................................................................................................... 32 Introduction ............................................................................................................................................ 32 Security bezel option ............................................................................................................................... 32 Drive options ...................................................
Array Configuration Utility .............................................................................................................. 69 Option ROM Configuration for Arrays ............................................................................................. 70 ROMPaq utility .............................................................................................................................. 71 Automatic Server Recovery ..................................................................
Support and other resources ........................................................................................................ 88 Before you contact HP.............................................................................................................................. 88 HP contact information ............................................................................................................................. 88 Customer Self Repair ....................................................
Component identification Front panel components • Four-bay LFF drive model Item Description 1 Optical drive 2 Serial label pull tab 3 USB connectors 4 LFF drives • Eight-bay SFF drive model Item Description 1 Optical drive 2 USB connectors 3 Serial label pull tab 4 SFF drives Component identification 7
Front panel LEDs and buttons Item Description Status 1 UID LED/button Blue = Identification is activated. Flashing blue = System is being managed remotely. Off = Identification is deactivated. 2 Power On/Standby button and system power LED Green = System is on. Flashing green = Waiting for power. Amber = System is in standby, but power is still applied. Off = Power cord is not attached or power supply failed. 3 Health LED Green = System is on and system health is normal.
Item Description 1 Slot 2 PCIe x16 (16, 8, 4, 1)* 2 Slot 1 PCIe x8 (4, 1)* 3 Power supply 1 4 Power supply 2 5 Dedicated iLO management port (optional) 6 UID LED button 7 Serial connector 8 Video connector 9 USB connectors 10 NIC 1/shared iLO management connector 11 NIC connector 2 * For more information on the riser board slots supported by the onboard PCI riser connectors, see "PCIe riser board slot definitions (on page 11).
System board components Item Description 1 PCI riser connectors* 2 SD card slot 3 System maintenance switch 4 NMI header 5 SATA connector 6 Mini-SAS connector 7 4-pin power supply connector 8 Front panel connectors 9 Internal USB connector 10 Fan connector 4 11 Fan connector 3 12 System battery 13 Fan connector 2 14 Discovery service connector 15 Fan connector 1 16 24-pin power supply connector 17 26-pin RPS connector 18 Processor socket 19 DIMM slots 20 TPM connect
DIMM slot locations DIMM slots are numbered sequentially (1 through 4) for the processor. The supported AMP modes use the letter assignments for population guidelines PCIe riser board slot definitions The transfer rate of the PCIe riser board slot 2 depends on the processor model installed. The slot can either run in PCIe2 (5 GT/s) or PCIe3 (8 GT/s) rate. • Intel Xeon Processor E3-xxxx Series, Intel Core i3 Processor Series, Intel Pentium G2120, G2100T, and G630.
Switch Default Function 6 Off Off = No function On = ROM reads configuration as invalid 3, 4, 7, 8, 9, 10, 11, 12 — Reserved When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.
Item Description Status 2 Power supply 1 failure Red = Power supply failure Off = Normal 3 Power supply 2 failure Red = Power supply failure Off = Normal 4 Auxiliary power Green = Standby power indicator Off = Standby power invalid 5 Processor error Yellow = Critical processor error Off = Normal Drive numbering • Four-bay LFF drive model • Eight-bay SFF drive model Drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host applicat
Item 2 3 4 LED Activity ring Do not remove Drive status Status Definition Flashing blue The drive carrier firmware is being updated or requires an update. Rotating green Drive activity Off No drive activity Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Off Removing the drive does not cause a logical drive to fail. Solid green The drive is a member of one or more logical drives.
1 - Amber 2 - Green 3 - Green Interpretation Off On On The cache module is idle, the capacitor pack is charged, and the cache contains data that has not yet been written to the drives. Off Flashing 1 Hz Off A backup is in progress. Off On Off The current backup is complete with no errors. Flashing 1 Hz Flashing 1 Hz Off The current backup failed, and data has been lost. Flashing 1 Hz Flashing 1 Hz On A power error occurred during the previous or current boot. Data may be corrupt.
T-10/T-15 Torx screwdriver The server includes a T-10/T-15 Torx screwdriver located beside the capacitor pack holder. Use the screwdriver to loosen screws during hardware configuration procedures.
Operations Power up the server 1. Connect each power cord to the server. 2. Connect each power cord to the power source. 3. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack. • If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack.
IMPORTANT: The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used: • If using a ball-bearing rail system, you can perform most installations and maintenance by simply extending the server from the rack. • If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. 4. Do one of the following: o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 18). Open the locking latch, slide the access panel to the rear of the chassis, and then remove the access panel. If the latch is locked, use a T-15 Torx screwdriver to unlock the latch. Install the access panel 1.
5. Remove the air baffle. Install the air baffle 1. Place the air baffle on top of the server. 2. Install the access panel (on page 20). 3. Do one of the following: 4. o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). Power up the server (on page 17).
1. Power down the server (on page 17). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 18). 4. Remove the access panel (on page 19). 5. Disconnect all cables connected to existing expansion boards. 6. Loosen the PCI riser cage thumbscrews. 7. Lift the PCI riser cage to unseat the PCI riser boards.
2. Tighten the PCI riser cage thumbscrews. 3. Install the access panel (on page 20). 4. Do one of the following: 5. o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). Power up the server (on page 17).
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 inches) behind the rack. • Leave a minimum clearance of 121.9 cm (48 inches) from the back of the rack to the back of another rack or row of racks.
Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately secured at the top and bottom to the building structure. Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server.
WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations.
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
o To modify the server configuration ROM default settings, press F9 when prompted from the start up sequence to enter the RBSU. By default, RBSU runs in the English language. o If you do not need to modify the server configuration and are ready to install the system software, press F10 to access Intelligent Provisioning. NOTE: If an HP Smart Array controller has been added or is embedded in the system, the controller defaults to a RAID configuration based on the size and number of hard drives installed.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering" on page 13). • When drives are grouped together into the same drive array, they must be of the same capacity to provide the greatest storage space efficiency.
5. Install the drive in the carrier. 6. Install the drive. 7. Connect each power cord to the server. 8. Connect each power cord to the power source. 9. Power up the server (on page 17). 10. Determine the status of the drive from the drive LED definitions (on page 13). Installing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive from the drive LED definitions (on page 13). Mini-SAS cable option To connect the cable option: 1. Power down the server (on page 17). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 18). 4. Remove the access panel (on page 19). 5. Remove the PCI riser cage (on page 21). 6. Connect the Mini-SAS cable to the storage controller. 7. Install the storage controller ("Installing a storage controller" on page 38). 8.
o Low-profile controller connection 9. Secure the excess length of the Mini-SAS cable in the cable clip. 10. Connect the rest of the drive cables required in this drive configuration. For more information, see "Storage cabling (on page 55)." 11. Install the access panel (on page 20). 12. Do one of the following: 13. o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). Install the drives ("Drive options" on page 32).
16. Power up the server (on page 17). Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/support/DSA_RAID_UG_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
1. Power down the server (on page 17). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 18). 4. Remove the access panel (on page 19). 5. Install the storage controller ("Expansion board options" on page 48). 6. Connect all necessary internal and external cabling to the storage controller.
o Remove the server from the rack (on page 18). 4. Remove the access panel (on page 19). 5. Remove the PCI riser cage (on page 21). CAUTION: When connecting or disconnecting the capacitor pack cable, the connectors on the cache module and cable are susceptible to damage. Avoid excessive force and use caution to avoid damage to these connectors. 6. Connect the capacitor pack cable to the cache module. 7. Install the cache module on the storage controller. 8.
b. Press the opposite end of the capacitor pack in the holder. 11. Install the access panel (on page 20). 12. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (on page 17). Optical drive option To install the component: 1. Power down the server (on page 17). 2. Remove all power: a.
4. Remove the optical drive blank. Retain the blank for future use. 5. Remove the access panel (on page 19). 6. If you are installing the optical drive in an LFF drive model, do the following: a. Thread the optical drive cable through the optical drive bay. b. Connect the cable to the optical drive. 7.
o Four-bay LFF drive model o Eight-bay SFF drive model 8. If you are installing the optical drive in an SFF drive model, connect the optical drive cable to the optical drive. 9. Connect the optical drive cable: a. Route the optical drive cable through the cable clip on the front chassis. b. Route the optical drive cable along the side of the system board, and then connect the cable to the system board. c.
— Four-bay LFF drive model — Eight-bay SFF drive model 10. Install the access panel (on page 20). 11. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (on page 17).
IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The server memory subsystem supports UDIMMs only. UDIMMs represent the most basic type of memory module and offer lower latency and (relatively) low power consumption, but are limited in capacity. The server supports dual-rank, PC3-10600E/PC3-12800E (DDR3 ECC) DIMMs operating at 1333 or 1600 MHz speed.
Item Description Definition 3 Data width x4 = 4-bit x8 = 8-bit 4 Voltage rating L = Low voltage (1.35V) U = Ultra low voltage (1.25V) Blank or omitted = Standard 5 Memory speed 12800 = 1600-MT/s 10600 = 1333-MT/s 8500 = 1066-MT/s 6 DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html).
o Memory channel 1 consists of the two DIMMs that are closest to the processor. o Memory channel 2 consists of the two DIMMs that are located farthest from the processor. • White DIMM slot indicate the first slot of a channel (3-A, 1-B). • Memory speed support depends on the type of processor installed. See the technical specification of the installed processor for more information. • The server supports up to 1600 MT/s ECC UDIMMs. • The server supports up to 32 GB (4x8 GB) UDIMMs.
7. Install the DIMM. 8. Install the air baffle (on page 21). 9. Install the access panel (on page 20). 10. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (on page 17).
6. Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. 7. Install the expansion board. 8. Install the PCI riser cage (on page 22). IMPORTANT: The server does not power up if the PCI riser cage is not seated properly. 9. Connect all necessary internal and external cables to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. 10. Install the access panel (on page 20). 11.
o Extend the server from the rack (on page 17). o Remove the server from the rack (on page 18). 4. Remove the access panel (on page 19). 5. Using a flat screwdriver, toggle the knockout to loosen it, and then pull it out of the chassis. 6. Install the dedicated iLO management module. 7. Install the access panel (on page 20). 8. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). 9.
Enabling the dedicated iLO management port The onboard NIC 1/shared iLO connector is set as the default system iLO port. To enable the installed dedicated iLO module: 1. During the server startup sequence after module installation, to access iLO RBSU, press the F8 key. 2. Select the Network menu. 3. Click the Network Interface Adapter field. 4. To change the setting to ON, press the spacebar. 5. To save the new settings, press the F10 key. 6.
• HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system. Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
6. Install the TPM security rivet by pressing the rivet firmly into the system board. 7. Install the access panel (on page 20). 8. Do one of the following: o Slide the server into the rack. o Install the server into the rack ("Installing the server into the rack" on page 28). 9. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server (on page 17).
6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation. CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
• Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 700-mm Mini-SAS cable for non-hot-plug drive configuration • Mini-SAS cable connected to a storage controller in the low-profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 700-mm Mini-SAS cable for non-hot-plug drive configuration Cabling 56
Four-bay LFF hot-plug drive cage cabling • Mini-SAS cable connected to the system board Item Description 1 Power cable 2 560-mm Mini-SAS cable • Mini-SAS cable connected to a storage controller in the full-height expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 890-mm Mini-SAS cable Cabling 57
• Mini-SAS cable connected to a storage controller in the low-profile expansion slot Item Description 1 Power cable 2 Capacitor pack cable 3 890-mm Mini-SAS cable Eight-bay SFF hot-plug drive cage cabling • Mini-SAS cables connected to a storage controller in the full-height expansion slot Item Description 1 560-mm Mini-SAS cable 2 700-mm Mini-SAS cable for hot-plug drive configuration Cabling 58
Item Description 3 Power cable 4 Capacitor pack cable Optical drive cabling • LFF drive cage model Item Description 1 Optical drive power cable 2 Optical drive SATA cable • SFF drive cage model Cabling 59
Item Description 1 Optical drive power cable 2 Optical drive SATA cable Power supply cabling Nonredundant power supply cabling Item Description 1 24-pin power supply cable 2 4-pin power supply cable Cabling 60
Redundant power supply cabling Item Description 1 24-pin power supply cable 2 26-pin RPS cable 3 4-pin power supply cable CAUTION: The default and redundant power supplies in the server must have the same output power capacity. Verify that all power supplies have the same part number and label color. The system becomes unstable and might shut down when it detects mismatched power supplies.
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
iLO enables and manages the Active Health System (on page 63) and also features Agentless Management. All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 66) is also available in HP iLO with no operating system software, drivers, or agents.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 64).
HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.
HP Service Pack for ProLiant SPP is a release set that contains a comprehensive collection of firmware and system software components, all tested together as a single solution stack for HP ProLiant servers, their options, BladeSystem enclosures, and limited HP external storage. SPP has several key features for updating HP ProLiant servers.
• Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration option, press the F1 key.
Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: • Access RBSU by pressing the F9 key. • Access Intelligent Provisioning Maintenance Menu by pressing the F10 key. • Access the boot menu by pressing the F11 key. • Force a PXE Network boot by pressing the F12 key.
o Advanced Capacity Expansion (SATA to SAS and SAS to SATA) o Offline Split Mirror o RAID 6 and RAID 60 o RAID 1 (ADM) and RAID 10 (ADM) o HP Drive Erase o Video-On-Demand Advanced Controller Settings • Provides different operating modes, enabling faster configuration or greater control over the configuration options • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuration procedure • Provides context-sensitive searchable help co
For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en). ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS).
NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.
For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website (http://www.hp.com/go/hpsim). HP Operating Systems and Virtualization Software Support for ProLiant Servers For information about specific versions of a supported operating system, see the HP website (http://www.hp.com/go/ossupport).
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_v1_en) • French (http://www.hp.com/support/ProLiant_TSG_v1_fr) • Spanish (http://www.hp.
System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.
IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Class B equipment Chinese notice Class A equipment Vietnam compliance marking notice This marking is for applicable products only. Ukraine notice Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation.
WARNING: Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation: • Do not try to open the module enclosure. There are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.
Acoustics statement for Germany (Geräuschemission) Schalldruckpegel LpA < 70 dB(A) Zuschauerpositionen (bystander positions), Normaler Betrieb (normal operation) Nach ISO 7779:1999 (Typprüfung) Regulatory compliance notices 83
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Operating, maximum wet bulb 10% to 90% temperature of 28°C (82.4°F) Nonoperating, maximum wet 5% to 95% bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
Rated input current 6A Rated input power 430 W at 115 V 430 W at 230 V Power supply output — Efficiency Not less than 82% at 100% load Not less than 85% at 50% load Not less than 82% at 20% load Maximum peak power 400 W at 100 V to 120 V AC input 400 W at 200 V to 240 V AC input HP 460 W CS Gold Hot-plug Power Supply (92% efficiency) Specification Value Input requirements — Rated input voltage 100 V AC–240 V AC Rated input frequency 50 Hz–60 Hz Rated input current 6 A–3 A Rated input pow
Rated steady-state output power 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output Maximum peak power 460 W at 100 V to 120 V AC output 460 W at 200 V to 240 V AC output Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/).
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 94
Support and other resources 95
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BMC baseboard management controller BSMI Bureau of Standards, Metrology and Inspection CE Conformité Européenne (European Conformity) CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate EMI electromagnetic interference FBWC flash-backed write cache Acronyms and abbreviations 96
FCC Federal Communications Commission HP CS HP Common Slot (power supply) HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log ISO International Organization for Standardization LFF large form factor LRDIMM load reduced dual in-line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express
PDU power distribution unit POST Power-On Self Test PXE preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module RDP Rapid Deployment Pack RF radio frequency RFI radio frequency interference RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SPP HP Service Pack for ProLiant Acronyms and abbreviations 98
TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in-line memory module UID unit identification USB universal serial bus VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 99
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Index controller 38 controller options 38 CSR (customer self repair) 88 customer self repair (CSR) 88 A access panel 19, 20 Active Health System 62, 63 ACU (Array Configuration Utility) air baffle 20, 21 airflow requirements 24, 25 Array Configuration Utility (ACU) ASR (Automatic Server Recovery) authorized reseller 88 auto-configuration process 68 Automatic Server Recovery (ASR) 62, 69 69 71 71 B Basic Input/Output System (BIOS) 62, 71 battery 75, 82 BIOS (Basic Input/Output System) 62, 71 BIOS upgrad
front panel buttons 8 front panel components 7 front panel LEDs 8 G grounding methods 84 grounding requirements 26 H hard drives, determining status of 13 hard drives, installing 32, 33 hardware options 28, 32 hardware options installation 32 health driver 71 help resources 88 HP Insight Diagnostics 65 HP Insight Remote Support software 66 HP Service Pack for ProLiant 62, 67 HP Smart Update Manager overview 62, 67 HP technical support 88 I identification number 77 iLO (Integrated Lights-Out) 51, 62, 63,
recommended ambient operating temperature (TMRA) 25 recovery key 53 redundant ROM 71 registering the server 31 regulatory compliance notices 77, 79 removing server from rack 18 required information 88 requirements, electrical grounding 26 requirements, environmental 24 requirements, power 26, 87 requirements, site 25 requirements, temperature 25 retaining the recovery key/password 53 ROM redundancy 71 ROM-Based Setup Utility (RBSU) 53, 67 ROMPaq utility 62, 71 S safety considerations 72 scripted installati