HP Factory-Installed Operating System Software for Microsoft® Windows Server™ 2003 R2 User Guide Part Number 371501-004 October 2007 (Fourth Edition)
© Copyright 2004, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software.
Contents Technical support.......................................................................................................................... 4 Before you contact HP................................................................................................................................ 4 HP contact information ............................................................................................................................... 4 Customer self repair...................................
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on the HP website (http://www.hp.com/support).
Overview Introduction IMPORTANT: If your server has a factory-installed operating system, do not boot from the HP SmartStart CD when powering up the server for the first time. The SmartStart CD should only be used if it is necessary to reinstall the operating system. IMPORTANT: Complete the operating system installation before installing any additional hardware options.
For additional information about Microsoft® Windows Server™ 2003 R2, see the HP website (http://h18000.www1.hp.com/products/servers/software/factory-installed.html) or the Microsoft website (http://www.microsoft.com/windowsserver2003).
Gathering information Certificate of Authenticity IMPORTANT: Note where the COA label is located on the server, and record the product key for future reference. The COA label is used to: • Upgrade the factory-installed operating system using the Microsoft® Upgrade program for license validation • Reinstall the operating system because of a failure that has permanently disabled it The COA label location varies by server model.
Installation Completing the operating system installation IMPORTANT: Before powering up the server and configuring the operating system software, connect the server hardware as described in the server user guide. Do not install additional hardware devices until after the software installation is complete.
prompted to reboot the server, click No. After the operating system installation is complete, download digitally signed drivers (http://www.hp.com/support/files). Found New Hardware Wizard The Found New Hardware Wizard might appear during the operating system installation. Click Cancel at the Found New Hardware Wizard. Do not attempt to proceed with the installation of drivers until after the second login when the operating system is fully installed.
administrator password after the installation has been completed, refer to "Changing the administrator password (on page 12)." • Dynamic disk upgrade—The operating system is preinstalled on an approximately 8-GB partition. On an array controller, the logical drive size is set to the maximum size of the drive. Three to 7 MB of space is available on the logical drive of array controllers to support a dynamic disk upgrade. NOTE: The dynamic disk upgrade is optional.
Post-installation tasks Logging in to the server To log in to the server after completing the initial software installation: 1. Press the Ctrl+Alt+Del keys to display the login screen. 2. Enter the user name Administrator. 3. Leave the Password field blank. 4. Click OK. Changing the administrator password The administrator password can be changed by pressing the Ctrl+Alt+Delete keys and clicking Change Password or by completing the following steps: 1.
5. Click the Languages tab, and then click Details. 6. Click the Settings tab at the Text Services and Input Languages window. 7. Select the checkbox next to the correct language setting. 8. Click Add to select another input language. 9. Select the correct Input Language and Keyboard Layout/IME at the Add Input Language window. 10. Click OK. 11. Select the correct Default input language from the dropdown list. 12. Click OK to exit the Text Services and Input Languages window. 13.
IMPORTANT: The server must be connected to an active network connection to complete the installation of networking components, such as Microsoft® Internet Information Service and Active Directory. 1. Click Start, and select Control Panel. 2. Double-click Add or Remove Programs. 3. Click Add/Remove Windows Components to launch the Microsoft® Windows® Components wizard. 4. Select Application Server, and then click Details. 5. Select Internet Information Services. 6. Click OK. 7.
5. Select Disk 1, and then click OK on the Initialize Disk screen. The small red circle is now gone, and the disk is identified as a Basic disk. 6. Right-click the box containing the disk size amount, which is labeled "Unallocated," and then select New Partition. 7. Click Next at the New Partition Wizard screen. 8. Select either Primary or Extended Partition, and then click Next at the Select Partition Type screen. 9.
8. Select Specify a location, and clear all other options. 9. Click Next. 10. Enter the following path in the Device Driver Wizard field: C:\HPDRVRS 11. Click OK. The driver search results should display the appropriate device. 12. If an incorrect device appears, click Back, and reselect the correct device. 13. Click Next to install the driver. 14. Click Finish>Close to return to the Computer Management screen. The tape driver installation is complete.
Event log errors After the ProLiant Installation Utility is complete, event log error messages related to certain controller drivers might appear. These messages are expected at this time and do not affect the performance of the server or the operating system. Possible messages include: Unable to read IO control information from NBT device. Refer to article #Q257760 on the Microsoft® website (http://www.microsoft.com).
Troubleshooting Reinstalling the operating system If the server operating system becomes corrupt, reinstall it by booting the server from the HP branded version of the Microsoft® Windows® operating system CD.
Acronyms and abbreviations ACU Array Configuration Utility CAL client access license COA Certificate of Authenticity CPQTEAM Network Teaming and Configuration EULA end user license agreement iLO Integrated Lights-Out IP Internet Protocol NIC network interface controller NTFS NT File System PCI peripheral component interface PSP ProLiant Support Pack RAS remote access service Acronyms and abbreviations 19
RILOE Remote Insight Lights-Out Edition SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol Acronyms and abbreviations 20
