HP Factory-Installed Operating System Software for Microsoft® Windows® Small Business Server 2003 R2 User Guide Part Number 371502-004 October 2007 (Fourth Edition)
© Copyright 2004, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software.
Contents Technical support.......................................................................................................................... 4 Before you contact HP................................................................................................................................ 4 HP contact information ............................................................................................................................... 4 Customer self repair...................................
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on the HP website (http://www.hp.com/support).
Overview Introduction IMPORTANT: If your server has a factory-installed operating system, do not boot from the HP SmartStart CD when powering up the server for the first time. The SmartStart CD should only be used if it is necessary to reinstall the operating system. IMPORTANT: Complete the operating system installation before installing any additional hardware options.
Gathering information Certificate of Authenticity IMPORTANT: Note where the COA label is located on the server, and record the product key for future reference. The COA label is used to: • Upgrade the factory-installed operating system using the Microsoft® Upgrade program for license validation • Reinstall the operating system because of a failure that has permanently disabled it The COA label location varies by server model.
Installation Completing the operating system installation IMPORTANT: Before powering up the server and configuring the operating system software, connect the server hardware as described in the server user guide. Do not install additional hardware devices until after the software installation is complete.
installed. When prompted, click Yes to accept the drivers and continue the installation. If you are prompted to reboot the server, click No. After the operating system installation is complete, download digitally signed drivers (http://www.hp.com/support/files). Found New Hardware Wizard The Found New Hardware Wizard might appear during the operating system installation. Click Cancel at the Found New Hardware Wizard.
NOTE: The dynamic disk upgrade is optional. For information about dynamic disk upgrades, refer to the operating system documentation. After upgrading to dynamic disk, the emergency repair disk must be updated.
Post-installation tasks Logging in to the server To log in to the server after completing the initial software installation: 1. Press the Ctrl+Alt+Del keys to display the login screen. 2. Enter the user name Administrator. 3. Leave the Password field blank. 4. Click OK. Changing the administrator password The administrator password can be changed by pressing the Ctrl+Alt+Delete keys and clicking Change Password or by completing the following steps: 1.
5. Click the Languages tab, and then click Details. 6. Click the Settings tab at the Text Services and Input Languages window. 7. Select the checkbox next to the correct language setting. 8. Click Add to select another input language. 9. Select the correct Input Language and Keyboard Layout/IME at the Add Input Language window. 10. Click OK. 11. Select the correct Default input language from the dropdown list. 12. Click OK to exit the Text Services and Input Languages window. 13.
Configuring the disk drives The primary logical drive, which contains the operating system, is the only drive on the server that is configured during the operating system installation. Additional space that is not partitioned is also located on the primary drive. This nonpartitioned space and any additional disk drives on the server must be partitioned and formatted using Disk Administrator before they can be available for use. 1.
Installing tape drives If a tape drive was purchased for the server, support for the tape drive might need to be installed manually. 1. Click Start, and select All Programs>Administrative Tools>Computer Management>Device Manager. Device Manager displays all of the devices on the right side of the screen. 2. Select the tape device. The tape drive is listed in the Other Devices category under the ? (question mark) icon, which indicates an unknown device, until the correct driver is installed. 3.
11. If an incorrect device appears, click Back, and reselect the correct device. 12. Click Next to install the driver. 13. Click Finish>Close to return to the Computer Management screen. Installing client printer drivers The client printer drivers are preinstalled in the Printers directory located on the disk drive. When installing printer support for client operating systems, supply the path C:\PRINTERS.
Troubleshooting Reinstalling the operating system If the server operating system becomes corrupt, reinstall it by booting the server from the HP branded version of the Microsoft® Windows® operating system CD.
Acronyms and abbreviations ACU Array Configuration Utility CAL client access license COA Certificate of Authenticity CPQTEAM Network Teaming and Configuration EULA end user license agreement iLO Integrated Lights-Out IP Internet Protocol NIC network interface controller NTFS NT File System PCI peripheral component interface PSP ProLiant Support Pack RAS remote access service Acronyms and abbreviations 17
RILOE Remote Insight Lights-Out Edition SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol Acronyms and abbreviations 18