HP Z1 Workstation User Guide
Copyright Information Warranty Trademark Credits © Copyright 2013 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
About this guide This guide provides setup and basic troubleshooting information for the HP Z1 Workstation.
iv About this guide
Table of contents 1 Locating HP resources ....................................................................................................... 1 Product information .................................................................................................................. 2 Support ................................................................................................................................... 3 Product documentation ...............................................................
4 Setting up and restoring Windows 7 ............................................................................... 27 Setting up the Windows 7 operating system .............................................................................. 27 Installing or upgrading device drivers ........................................................................ 27 Transferring files and settings ....................................................................................
Upgrading the BIOS ............................................................................................................... 44 Determining the current BIOS version ......................................................................... 44 Upgrading BIOS ..................................................................................................... 45 Upgrading device drivers ........................................................................................................
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1 Locating HP resources This section provides information on the following resources for your HP workstation: Topics Product information on page 2 ● Technical specifications ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number, Certificate of Authenticity, and Genuine Microsoft Label Support on page 3 ● Product support ● HP Support Assistant ● Warranty information Product documentation on page 4 ● HP and third-party documentation, white papers ● Product
Product information Table 1-1 Product information Topic Location Technical specifications Go to www.hp.com/go/quickspecs. In the left pane, select your region and then select Workstations. HP Cool Tools (Windows® 7 only) Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system performance and with additional software that is not automatically installed during first boot.
Support Table 1-2 Support Topic Product support Location For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Product documentation Table 1-3 Product documentation Topic 4 Location HP user documentation, white papers, and third-party documentation For the latest online documentation, go to http://www.hp.com/support/ workstation_manuals. These include this User Guide and the Maintenance and Service Guide. Removal and replacement videos To learn how to remove and replace workstation components, go to http://www.hp.com/go/sml.
Product diagnostics Table 1-4 Product diagnostics Topic Location Windows 7 Diagnostics tools The HP Vision Diagnostics utility is preinstalled on select Windows 7 workstations. Windows 8 Diagnostics tools The HP Vision Diagnostics utility is preinstalled on select Windows 8 workstations. For additional information, see the workstation Maintenance and Service Guide at http://www.hp.com/support/workstation_manuals.
Product updates Table 1-5 Product updates Topic Driver and BIOS updates Location See http://www.hp.com/go/workstationsupport to verify that you have the latest drivers for the workstation. To determine the current workstation BIOS on your workstation, follow these steps during system power up: 1. Power on the workstation, and press Esc during start up (boot). 2. Press F10 to enter the F10 Setup utility. 3. Go to File > System Information.
2 HP Z1 Workstation features For complete and current information on supported accessories and components for the workstation, see http://partsurfer.hp.com.
Side components Figure 2-2 Side components Table 2-2 Component descriptions 8 1 Power button 6 IEEE-1394a FireWire® connector 2 Hard drive activity light 7 USB 3.
Rear components Figure 2-3 Rear components (excluding stand) Table 2-3 Component descriptions 1 Handle 6 Power cord connector 2 Subwoofer connector (orange) 7 USB 2.
Product specifications Physical characteristics Table 2-4 Physical characteristics Weight With stand 21.3 kg (47.0 lbs) Without stand 15.4 kg (34.0 lbs) Stand only 5.9 kg (13.0 lbs) Upright, excluding stand Height: 584.2 mm (23.0 in) Width: 660.4 cm (26.0 in) Depth: 419.1 cm (16.5 in) Dimensions Stand only Height: 457.2 cm (18.0 in) Width: 660.4 cm (26.0 in) Depth: 81.3 cm (3.
3 Setting up and using the workstation Topics Setting up the workstation on page 11 Display options on page 21 Using the webcam on page 25 Installing optional components on page 25 Security on page 25 Product recycling on page 25 Setting up the workstation Location and ventilation Proper ventilation for the system is important for workstation operation. To ensure adequate ventilation: ● Operate the workstation on a sturdy, level surface. ● Provide at least: ◦ 12 cm (4.
Setup procedure 1. The HP Z1 Workstation weighs 21.3 kg (47.0 lbs.) and must be removed from the box by two people. WARNING! If a product is shipped in packaging marked with this icon , the product must always be lifted by two people to avoid personal injury due to product weight. WARNING! To reduce the risk of electric shock or damage to your equipment: — Plug the power cord into a grounded (earthed) AC power outlet.
4. To access the lower I/O ports, carefully tilt the unit backwards, away from you. Figure 3-3 Tilt the unit away from you to access the lower I/O ports 5. After tilting the unit, connect the power cord, Ethernet cable, and other peripherals, including the wired keyboard and mouse, to the lower I/O panel. Route the cables through or around the unit stand.
6. When cable connections are complete, carefully tilt the unit forwards, toward you. Figure 3-5 Tilt the unit towards you after connecting cables NOTE: Because the workstation is heavy and the stand joints are tight, you might need to exert some force to maneuver the workstation. 7. Rotate the workstation to the upright position. Some force is required.
8. Connect the workstation to a grounded AC power outlet (1) and power on the unit (2). Figure 3-7 Power on the workstation 9. If you order a wireless mouse/keyboard as an after-market option, you can connect the wireless mouse and wireless keyboard using the following steps. a. Insert the wireless dongle into a side USB port. NOTE: You also have the option of installing the wireless dongle in a internal USB port.
b. Turn the wireless mouse switch on. Figure 3-9 Turn switch on c. Press the connect button on the dongle for five seconds until the dongle LED blinks. Figure 3-10 Press the connect button d. Press the connect button on the wireless mouse to synchronize the wireless signal. Then, if necessary, press the connect button on the wireless keyboard. To synchronize the wireless mouse and keyboard, position them less than 30 cm (12 in) from the dongle.
10. Connect the unit to the Internet through the wireless feature or with an RJ-45 network cable.
Installing the USB wireless dongle into the internal USB port If you order a wireless keyboard and mouse as an after-market option, you can install the wireless dongle in the internal USB port. See the following instructions: 1. Turn off the workstation, and then unplug the power cord from the grounded AC power outlet. 2. Holding the workstation firmly at the center of the top and bottom, maneuver the workstation into a horizontal position. Figure 3-13 Maneuver workstation to horizontal position 3.
4. Install the dongle in the internal USB port on the lower I/O assembly. Figure 3-15 Internal USB port IMPORTANT: An outline around the internal USB port identifies the maximum area allowed for an internal USB device. The dongle must fit within this area. 5. Plug in the power cord and turn on the workstation. Press the connect button on the dongle for five seconds until the LED on the dongle blinks. Carefully close the workstation and maneuver it to an upright position. 6.
Enabling Bluetooth Devices The workstation is Bluetooth®-enabled. To connect a Bluetooth wireless device: 20 1. Make your Bluetooth device send out a radio signal so that it is discoverable by the workstation (refer to the device documentation for instructions). 2. In the Windows Control Panel, go to Hardware and Sound. ● If your Bluetooth device is a printer, click Printers, click Add a printer, and follow the onscreen instructions.
Display options Adjusting display brightness The HP Z1 Workstation uses two methods to control the display brightness. ● The backlight brightness settings control the overall brightness of the internal display panel only. ● The pixel color brightness settings control the individual pixel color intensity for the internal display panel and an external monitor. Changing the pixel color brightness will affect the color of the pixels and will affect the colors of your display.
Pixel color brightness Pixel color brightness is controlled with either the Intel® iGFx or the NVIDIA MXM graphics controller interface. Both controllers can adjust the internal display panel and an external monitor. This adjustment affects the brightness level of the individual RGB pixels and affects the colors of the pixels. Intel iGFx adjustments for an internal display panel 1. Right-click a blank area on the display desktop to open the system display control window. Click Graphics Properties. 2.
NVIDIA MXM controller pixel color adjustments for an external monitor 1. Right-click a blank area on the display desktop to open the system control window. Click the NVIDIA control panel. 2. Click the icon for your external monitor. A green box outlines the icon. 3. On the left side of the NVIDIA Control Panel, click Adjust desktop color settings, and select the external monitor to adjust. 4. Click the Use NVIDIA Settings radio button. 5. The brightness slider is set to 50%.
Using the HP Z1 Workstation as a monitor The DisplayPort connector on the HP Z1 Workstation is bi-directional and lets you use the workstation as a display for another computer, such as a laptop. The other computer (referred to as the external graphics source) must have a graphics DisplayPort output connector. A set of keystrokes on the workstation keyboard switches the port from output to input and back. While in output mode, the port drives an external monitor.
Adjusting the audio signal ● There is no hardware volume control on the HP Z1 Workstation. (However, some keyboards do have volume buttons, usually in the upper-right corner.) ● Volume can be adjusted with the operating system (OS) master control or the software (SW) audio player control. ● The OS master control and SW audio player control are independent. However, they are both simultaneously active and affect the overall volume of the audio signal.
For information about recycling HP components or products, see http://www.hp.com/go/recycle.
4 Setting up and restoring Windows 7 This chapter provides setup and update information for the Windows 7 operating system. It includes these topics: Topics Setting up the Windows 7 operating system on page 27 Restoring and recovering in Windows 7 on page 28 NOTE: After you set up the operating system, you should make sure the latest BIOS, drivers, and software updates are installed on the workstation. Refer to the chapter on updating the workstation.
Transferring files and settings The Windows operating system offers data migration tools that help you select and transfer files and data from one Windows-based computer to another. For information on these tools, go to http://www.microsoft.com. Restoring and recovering in Windows 7 To protect your information from loss or damage, back up your personal data files. Refer to the operating system or backup utility documentation for instructions on making backup copies of your data files.
System Restore If you have a problem that might be due to software that you installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually. NOTE: Always use this System Restore procedure before you use the System Recovery feature. NOTE: Some features might not be available on systems that are shipped without a Windows operating system. To start System Restore: 1. Close all open programs. 2.
System Recovery WARNING! This procedure will delete all user information. To prevent loss of information, be sure to back up all user information so you can restore it after recovery. Always use the System Restore procedure before you use the System Recovery program. See System Restore on page 29. System Recovery completely erases and reformats the hard disk drive, deleting all data files that you have created, and then reinstalls the operating system, programs, and drivers.
and you have not done so, select Back up your files first (recommended), and then click Next. Otherwise, select Recover without backing up your files, and then click Next. 8. System Recovery begins. After System Recovery is complete, click Finish to restart the computer. 9. When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the computer back on.
● If you are creating recovery discs, be sure to use high-quality discs. It is normal for the system to reject defective discs. You will be prompted to insert a new blank disc to try again. ● The number of discs in the recovery-disc set depends on your computer model (typically 3 to 6 DVDs). The Recovery Media Creation program tells you the specific number of blank discs needed to make the set.
Using recovery media CAUTION: System Recovery deletes all data and programs you have created or installed. Back up any important data to a CD or DVD or to a USB flash drive. To create recovery media, see System recovery using recovery media on page 31. To perform a System Recovery using recovery media: 1. If using a set of DVDs, insert the first recovery disc into the DVD drive tray, and close the tray. If you are using a recovery USB flash drive, insert it into a USB port. 2.
5 Setting up and restoring Windows 8 This chapter provides setup and update information for the Windows 8 operating system. It includes these topics: Topics Additional information on page 34 Backup and recovery in Windows 8 on page 35 NOTE: After you set up the operating system, you should make sure the latest BIOS, drivers, and software updates are installed on the workstation. Refer to the chapter on updating the workstation.
Downloading Windows 8 updates Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer. Run Windows Update as soon as possible after you set up your computer. 1. Point to the upper-right or lower-right corner of the Start screen to display the charms. 2. Click Settings > Change PC Settings > Windows Update. 3.
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. From the Start screen, type backup, click Settings, and then select from the list of displayed options. 2. Follow the on-screen instructions to set up your backup, create a system image, or create system repair media.
3. If the Windows partition and the HP Recovery partition are listed, restart the computer after Windows has loaded, and then press and hold Shift while clicking Restart. NOTE: If the computer fails to boot to Windows after several attempts, the system will boot to the Windows Recovery Environment by default. 4. Select Troubleshoot, select Advanced Options, and then select Automatic Repair. 5. Follow the on-screen instructions.
Using HP Windows 8 restore media (purchased separately) To order HP Windows 8 restore media, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the media by calling support. CAUTION: Using HP Windows 8 restore media completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed.
6 Setting up and restoring Linux HP offers a variety of Linux solutions for HP workstation customers: ● HP certifies and supports Red Hat Enterprise Linux (RHEL) on HP workstations. ● HP certifies and supports SUSE® Linux Enterprise Desktop (SLED) on HP workstations. ● HP offers a SLED 11 preload on some Z series Workstations. This chapter describes how to set up and restore the Linux® operating system.
HP Installer Kit for Linux (HPIKL) The HP Installer Kit for Linux helps users install certified versions of RHEL or SLED on HP workstations. It is available as an operating system option on all HP workstations. The kit: ● Contains tested drivers that augment and/or replace those found in RHEL or SLED to enable proper use and behavior on HP workstations. ● Does not include Linux operating system, which must be purchased separately from Red Hat or SUSE.
HPIKL driver disc Recent versions of Red Hat Linux typically require only driver updates with minor fixes to support HP workstations. These releases can usually be supported with the HPIKL driver disc, which can be used as a post-installation utility for the standard Red Hat Linux install. After you complete the standard Red Hat install and restart the system, a Red Hat first-boot utility runs.
Setting up SUSE Linux Enterprise Desktop (SLED) HP offers a 64-bit SLED 11 preload on some Z series Workstations and supports 64-bit SLED 11 on other workstations. Various versions of SLED are certified and supported by SUSE on HP workstations. For more information, refer to the SUSE certification bulletin search page at http://developer.novell.com/ yessearch. Setting up preloaded SLED To set up SLED on systems preloaded with the operating system: 1. Start the workstation. 2.
Restoring SLED (preloaded systems only) The SLED restore media is required to restore the Linux operating system. To create restore media: 1. Click the SUSE ISO icon on the desktop to go to the /iso folder. This folder contains all iso images used to preload your workstation. 2. Follow the instructions in the readme file in this folder to copy the ISO image file onto optical media. 3. Store the media in a safe place.
7 Updating the workstation HP is constantly working on improving your total workstation experience. To ensure that the workstation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis. Updating the workstation after first boot After successfully booting the workstation for the first time, you should follow these guidelines to ensure that the workstation is up-to-date: ● Ensure that you have the latest system BIOS loaded.
Upgrading BIOS To find and download the latest available BIOS, which includes the latest enhancements: 1. Go to http://www.hp.com/go/workstationsupport. 2. Select Download Drivers and Software from the left menu column under Tasks. 3. Follow the instructions to locate the latest BIOS available for the workstation. 4. If the BIOS on the website is the same as the version on your system, no further action is required. 5.
8 Diagnostics and Minor Troubleshooting Calling support At times you might encounter an issue that requires support. When you call support: ● Have the computer readily accessible. ● Write down the computer serial numbers, product numbers, model names, and model numbers and have them in front of you. ● Note any applicable error messages. ● Note any add-on options. ● Note the operating system. ● Note any third-party hardware or software.
Locating ID labels To assist in troubleshooting, product, serial, and authentication numbers are available on each computer. ● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available when you contact support. ● The Certificate of Authentication (COA) is used only for systems with Windows 7 preinstalled. ● The Genuine Microsoft Label (GML) is used only for systems with Windows 8 preinstalled.
Locating warranty information To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool. To locate an existing Care Pack, see http://www.hp.com/go/lookuptool. To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.
Troubleshooting a problem To help you troubleshoot problems with your system, HP provides the Business Support Center (BSC). The BSC is a portal to an extensive selection of online tools. To access BSC and troubleshoot a problem with the workstation, complete the following: 1. Visit http://www.hp.com/go/workstationsupport. 2. Under the Business Support Center menu on the left, select Troubleshoot a problem. 3. Under Select your product (center window), select Workstations (under personal computing).
Helpful hints If you encounter a problem with the workstation, monitor, or software, the following general suggestions might help you isolate and focus on the problem before taking further action. At startup ● Verify that the workstation is plugged into a functional AC power outlet. ● Remove all optical discs and USB drive keys from the drives before powering on the workstation. ● Verify that the workstation is turned on and the power light is on.
● If you recently installed new software, uninstall the software and verify if the workstation functions properly. ● If the internal display panel on an all-in-one computer is blank, open the computer and ensure that both ends of the cable between the system board and the internal display panel are connected. If using a graphics card, verify that the graphics card is properly installed. ● Upgrade the BIOS.
9 Routine Care General cleaning safety precautions ● Never use solvents or flammable solutions to clean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component. ● Always unplug the computer before cleaning the keyboard, mouse, or air vents. ● Always disconnect the keyboard before cleaning it. ● Wear safety glasses equipped with side shields when cleaning the keyboard.
Cleaning the keyboard CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from under the keys. ● If the keyboard has an on/off switch, turn it off. ● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. ● Visible debris underneath or between the keys can be removed by vacuuming or shaking. ● Canned, pressurized air can be used to clean debris from under the keys.
Cleaning the mouse 54 1. Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer. 2. If the mouse has an on/off switch, turn it off. 3. Wipe the body of the mouse with a damp cloth. 4. If the mouse has a: ● Laser or LED: use a cotton swab dampened with cleaning solution to gently brush out any dust around the laser or LED, then wipe again with a dry swab. Do not wipe the laser or LED directly with the swab.
