HP PSC 2350 series all-in-one User Guide
HP PSC 2350 series all-in-one User Guide
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.
Contents 1 2 3 4 5 6 7 User Guide HP all-in-one overview.........................................................................................5 The HP all-in-one at a glance.................................................................................5 Control panel overview...........................................................................................6 Use the HP Image Zone to do more with your HP all-in-one................................11 Find more information...................
8 9 10 11 12 13 14 15 2 Resize an original to fit onto letter or A4 paper.....................................................55 Copy a faded original............................................................................................56 Copy a document that has been faxed several times...........................................57 Enhance light areas of your copy.........................................................................57 Make a poster..........................................
Contents Warranty upgrades.............................................................................................117 Returning your HP all-in-one for service.............................................................117 Hewlett-Packard limited global warranty statement............................................118 16 Technical information......................................................................................121 System requirements......................................................
4 HP PSC 2350 series all-in-one
HP all-in-one overview Many HP all-in-one functions can be accessed directly, without turning on your computer. Tasks such as making a copy or printing photos from a memory card can be accomplished quickly and easily from your HP all-in-one. This chapter describes the HP all-in-one hardware features, control panel functions, and how to access the HP Image Zone software. Your HP all-in-one might not have all of the features described in this guide.
Chapter 1 HP all-in-one overview (continued) Label Description 9 Rear clean-out door 10 Rear USB port 11 Power connection Control panel overview This section describes the functions of the various buttons, lights, and arrows on the HP all-in-one control panel.
Label Name and Description 1 Color graphics display: View menus, photos, and messages. The color graphics display can be pulled up and angled for better viewing. 2 On: Turn the HP all-in-one on or off. When the HP all-in-one is off, a minimal amount of power is still supplied to the device. To completely disconnect the power supply to the HP all-in-one, turn the device off, and then unplug the power cord.
Chapter 1 HP all-in-one overview (continued) Label Name and Description 3 Setup: Access the menu system for reports, maintenance, and help. 4 Left arrow: Decrease values, or go back when viewing photos on the color graphics display. 5 OK: Select a menu, setting, or value displayed on the color graphics display. 6 Zoom out: Press 1 to see more of a photo on the color graphics display. 7 Keypad: Enter number of copies, navigate menus, browse photos on a memory card, and so on.
The following icons appear at the bottom of the color graphics display to provide important information about your HP all-in-one. Icon Purpose Shows that a print cartridge is nearly empty. The color on the bottom of the icon corresponds to the color on the top of the print cartridge. For example, the green icon represents the cartridge that has green on top, which is the tri-color print cartridge. Shows the ink level of the of print cartridge represented by the color of the icon.
Chapter 1 HP all-in-one overview Scan To menu The Scan To menu lists scan destinations, including applications installed on your computer. Therefore, your Scan To menu might list scan destinations different than the ones shown here. Scan To (USB - Windows) 1. HP Image Zone 2. Microsoft PowerPoint 3. Adobe Photoshop 4. HP Instant Share 5. Memory Card Scan To (USB - Macintosh) 1. JPEG to HP Gallery 2. Microsoft Word 3. Microsoft PowerPoint 4. HP Instant Share 5. Memory Card Photo Menu Photo Menu 1.
HP all-in-one overview Setup Menu 1. Help Menu 2. Print Report 3. Tools 4. Preferences Use the HP Image Zone to do more with your HP all-inone The HP Image Zone software is installed on your computer when you set up your HP all-in-one. For further information, see the Setup Guide that came with your device. Access to the HP Image Zone software differs by operating system (OS). For example, if you have a PC and are running Windows, the HP Image Zone software entry point is the HP Director.
HP all-in-one overview Chapter 1 Button Name and Purpose Scan Picture: Scans a photo, picture, or drawing and displays it in the HP Image Zone. Scan Document: Scans a document that contains text or both text and graphics, and displays it in your selected program. Make Copies: Displays the Copy dialog box for the selected device, from which you can make a printed copy of your image or document. You can select the copy quality, number of copies, color, and size.
You can access the HP Image Zone software in one of two ways: ● ● Through the HP Image Zone window Through the HP Image Zone Dock menu Open the HP Image Zone window Select the HP Image Zone icon to open the HP Image Zone window.
Chapter 1 HP all-in-one overview (continued) Products Icon Feature and Purpose Scan Picture: Use this feature to scan an image and display it in the HP Gallery. Scan to OCR: Use this feature to scan text and display it in the selected destination text editing software program. Note Availability of this feature varies by country/region. Make Copies: Use this feature to make a copy in black and white or color.
The HP Image Zone Dock menu provides a shortcut to HP Image Zone services. The Dock menu automatically contains all of the applications available in the HP Image Zone window Services tab list. You can also set HP Image Zone preferences to add other items to the menu, such as tasks from the Products tab list or HP Image Zone Help. To display the HP Image Zone Dock menu ➔ Do one of the following: – – – Set either HP Gallery or iPhoto as your preferred photo manager.
HP all-in-one overview Chapter 1 Note The icons in the table below might appear differently on your computer. The HP Director menu is customized to display feature icons associated with the device that is selected. If the selected device is not equipped with a particular feature or function, then the icon for that feature or function does not display. Device Tasks Icon Purpose Unload Images: Use this feature to transfer images from a memory card to your computer.
2 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using your HP all-in-one. Setup Guide The Setup Guide provides instructions for setting up your HP all-in-one and installing software. Make sure you follow the steps in order. User Guide HP Photosmart 2600 series printer User Guide The User Guide contains information on how to use your HP all-in-one, including troubleshooting tips and step-by-step instructions.
Chapter 2 (continued) ● can do with the HP Image Zone software and your HP devices. If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic. Onscreen help from your device Find more information Onscreen help is available from your device and contains additional information on select topics. Access the Onscreen help from the control panel. From the Setup menu, highlight the Help menu item and press OK.
3 Connection information Your HP all-in-one comes equipped with a USB port so you can connect directly to a computer using a USB cable. It also has networking capability which can be accessed by using an external print server (HP JetDirect 175x). The HP JetDirect can be purchased as an accessory for your HP all-in-one and lets you easily and inexpensively share your device through an existing Ethernet network.
Chapter 3 Use Windows printer sharing If your computer is on a network, and another computer on the network has an HP allin-one connected to it by means of a USB cable, you can use that device as your printer using Windows printer sharing. The computer directly connected to the HP allin-one acts as the host for the printer and has full feature functionality. Your computer, which is referred to as a client, has access only to the print features. All other functions must be performed on the host computer.
3 4 5 Insert the installation CD that was supplied with the HP JetDirect into your computer's CD-ROM drive. You will use this CD to locate the HP JetDirect on the network. Select Install to run the HP JetDirect installer. When prompted, insert the HP all-in-one installation CD. Note If you are performing an initial installation of your HP all-in-one and HP JetDirect 175x, do not run the HP all-in-one setup wizard. Just install the drivers following the instructions below.
Chapter 3 Use Webscan Webscan lets you perform a basic scan through the HP JetDirect 175x using just a Web browser. It also lets you perform the scan from your HP all-in-one without the device software installed on your computer. Just enter the IP address of the HP JetDirect in a Web browser and access the HP JetDirect embedded Web server and Webscan.
4 Work with photos Your HP all-in-one allows you to transfer, edit, share, and print photos in several different ways. This chapter contains a brief overview of the wide range of options for performing each of these tasks, depending on your preferences and computer setup. More detailed information for each task is available in other chapters within this guide, or in the onscreen HP Image Zone Help that came with your software. Transfer photos You have several different options for transferring photos.
Chapter 4 Transfer photos using a Macintosh The graphic below shows several methods for transferring photos to your Macintosh, HP all-in-one, or a memory card. For more information, see the list below the graphic. A Transfer a photo from a memory card inserted into your HP all-in-one to your Macintosh. B Transfer a photo from your HP digital camera to your Macintosh. C Transfer a photo by scanning a photo directly onto a memory card inserted into your HP all-in-one.
A Edit a photo on your Windows PC using the HP Image Zone software. B Edit a photo using the control panel on your HP all-in-one. Edit photos using a Macintosh The graphic below shows three methods for editing photos using a Macintosh. For more information, see the list below the graphic. Edit a photo on your Macintosh using the HP Image Zone software. B Edit a photo on your Macintosh using the iPhoto software. C Edit a photo using the control panel on your HP all-in-one.
Chapter 4 Share photos You have several different options for sharing photos with friends and family. For more information, see the section below specific to your operating system. Share photos using a Windows PC The graphic below shows several methods for sharing photos using a Windows PC. For more information, see the list below the graphic. A Share photos from your USB-connected HP all-in-one using the HP Instant Share server.
A Print photos from your HP digital camera using PictBridge. B Print photos from your camera using a software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Windows PC and printing them using the HP Image Zone software. Print photos using a Macintosh The graphic below shows several methods for printing photos using a Macintosh.
Chapter 4 Print photos from your HP digital camera using PictBridge. B Print photos from your camera using a software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Macintosh and printing them using the HP Gallery software or the HP Director software.
Load originals and load paper This chapter provides instructions for loading originals on the glass to copy or scan; guidelines for choosing the best paper type for your job; instructions for loading paper in the paper tray; and tips for avoiding paper jams. Load an original You can copy or scan up to letter- or A4-size originals by loading them on the glass, as described here. You should also follow these instructions when loading a proof sheet on the glass for photo printing.
Load originals and load paper Chapter 5 Choose papers for printing and copying You can use many types and sizes of paper in your HP all-in-one. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings. Recommended papers If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.
Load originals and load paper We do not recommend copying to the following papers: ● ● ● ● ● ● ● Any size paper other than letter, A4, 10 by 15 cm (4 by 6 inch), 5 by 7 inch, Hagaki, or L (Japan only). Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). Photo paper other than HP Premium Photo Paper or HP Premium Plus Photo Paper. Envelopes. Banner paper.
Load originals and load paper Chapter 5 3 Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position. 4 Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: – – 5 Make sure it is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type.
You can load 10 by 15 cm (4 by 6 inch) photo paper into the paper tray of your HP allin-one. For the best results, use a recommended type of 10 by 15 cm (4 by 6 inch) photo paper. For more information, see Recommended papers. In addition, for best results, set the paper type and paper size before copying or printing. For information on changing paper settings, see the onscreen HP Image Zone Help. Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag.
Load originals and load paper Chapter 5 2 3 Insert the stack of cards into the far right side of the paper tray with the short edge forward and the print side down. Slide the stack of cards forward until it stops. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward against the stack of cards until it stops. Do not overload the paper tray; make sure the stack of cards fits within the paper tray and is no higher than the top of the paper-width guide.
Paper Tips HP papers ● ● HP Premium Paper: Locate the gray arrow on the nonprinting side of the paper, and then slide the paper into the paper tray with the arrow side facing up. HP Premium Inkjet Transparency Film: Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the paper tray first. Note The HP all-in-one cannot automatically detect transparency film.
Load originals and load paper Chapter 5 ● ● ● Adjust the paper-width guide in the paper tray to fit snugly against all paper. Make sure the paper guide does not bend the paper in the paper tray. Do not force paper too far forward in the paper tray. Use paper types that are recommended for your HP all-in-one. For more information, see Choose papers for printing and copying. For more information about clearing paper jams, see Paper troubleshooting.
6 Use a memory card or PictBridge camera The HP all-in-one can access the memory cards used in most digital cameras so you can print, store, manage, and share your photos. You can insert the memory card into the HP all-in-one, or connect your camera directly, letting the HP all-in-one read the contents of the memory card while it is still in the camera.
Chapter 6 The slots are configured as follows (from top to bottom): ● ● ● ● ● SmartMedia, xD-Picture Card (fits in top right of the slot) Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro CompactFlash (I, II ) Secure Digital, MultiMediaCard (MMC) Camera port (below the memory card slots): compatible with any USB-equipped digital camera that supports PictBridge Memory Card and PictBridge Note The camera port only supports USB-equipped digital cameras t
This saves all the new photos from the memory card to your computer. For Windows: by default, files are saved in month and year folders depending on when the photos were taken. The folders are created in a C:\Documents and Settings\username\My Documents\My Pictures folder in Windows XP and Windows 2000. For Macintosh: by default, files are saved to the computer at Hard Drive: Documents:HP All-in-One Data:Photos folder (OS 9) or Hard Drive:Users:User Name:Pictures:HP Photos folder (OS X).
Chapter 6 3 If there are more than 20 photos on the card, the Select Photos Menu appears. Press the number next to the command you want to select: – – – 1. All 2. Last 20 3. Custom Range Note Use the proof sheet index number to select which photos to print for a custom range. This number might be different from the number associated with the photo on your digital camera. If you add or delete photos from your memory card, reprint the proof sheet to see accurate index numbers.
Note If you need more control over print settings than the proof sheet provides, you can print photos directly from the control panel. For more information, see Print photos directly from a memory card. Scan a proof sheet Tip Make sure the glass of the HP all-in-one is completely clean or the proof sheet might not scan properly. For more information, see Clean the glass. 1 Load the proof sheet face down on the right front corner of the glass.
Chapter 6 You access and set photo print options from the Photo Menu available through the control panel. Tip You can also use the HP Image Zone software to set photo print options. For more information, see the HP Image Zone Help. Use the print options menu to set photo print options The Print Options menu gives you access to a variety of settings that affect the way photos print, including number of copies, paper types, and more. The default measurements and sizes vary according to country/region.
Setting Description 5. Layout Style Lets you select one of three layout styles for the current print job. The Paper Saver layout fits as many photos on the paper as possible, rotating and cropping photos if necessary. The Album layouts keep the orientation of the original photos. Album (Portrait Page) and Album (Landscape Page) refer to the orientation of the page, not the photos themselves. Some cropping might occur. Lets you enable or disable automatic digital sharpening of photos.
Chapter 6 3 The Print Options menu reappears when you confirm a new setting for any option. Press 8 when the Print Options menu is showing, and then press OK when prompted to set new defaults. All the current settings become the new defaults. Use the edit features The HP all-in-one offers several basic editing controls that you can apply to the image currently displayed on the color graphics display. These controls include brightness adjustment, special color effects, and more.
Note When printing photos, you should select options for the correct paper type and photo enhancement. For more information, see Set photo print options. You might also want to use the photo print cartridge for superior print quality. For more information, see Use a photo print cartridge. You can do more than print your photos if you use the HP Image Zone software. This software lets you use photos for iron-on transfers, posters, banners, stickers, and other creative projects.
Chapter 6 Print photos from a PictBridge-compatible digital camera The HP all-in-one supports the PictBridge standard, which lets you connect any PictBridge-compatible camera to the camera port and print JPEG photos contained on the memory card in the camera. 1 2 3 Make sure the HP all-in-one is turned on and that the initialization process is finished. Connect your PictBridge-compatible digital camera to the camera port on the front of your HP all-in-one using the USB cable supplied with your camera.
Note Not all digital cameras allow you to tag your photos for printing. See your digital camera documentation to see if it supports DPOF. Your HP all-in-one supports DPOF file format 1.1. When you print camera-selected photos, the HP all-in-one print settings do not apply; the settings in the DPOF file for photo layout and number of copies override those of your HP all-in-one.
Chapter 6 Share photos through HP Instant Share The HP all-in-one and its software can help you share photos with friends and family members using a technology called HP Instant Share. You can use HP Instant Share to: ● ● ● Share photos with friends and relatives through e-mail. Create online albums. Order printed photos online.
7 Use the copy features The HP all-in-one allows you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness and color intensity of the copy, and use special features to make high-quality copies of photos, including 10 by 15 cm (4 by 6 inch) borderless copies.
Chapter 7 (continued) Paper type Suggested paper size settings Letterhead Letter or A4 Photo papers 4 x 6 in. (with tab), 5 x 7 in., letter, A4, or appropriate listed size Borderless photo (4 x 6 in., letter, A4, or appropriate listed size) Hagaki cards Hagaki card Borderless Hagaki card Transparency films Letter or A4 To set the paper size from the control panel 1 2 3 Press Copy Menu, and then press 3. This displays the Copy Menu and then selects Paper Size.
(continued) Paper type Control panel setting HP Everyday Photo Paper, Semi Gloss Everyday Matte Other photo paper Other Photo HP Iron-On Transfer (for color fabrics) Iron-On HP Iron-On Transfer (for light or white fabrics) Iron-On Mirrored HP Premium Paper Premium Inkjet Other inkjet paper Premium Inkjet HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy HP Professional Brochure & Flyer Paper (Matte) Brochure Matte HP Premium or Premium Plus Inkjet Transparency Film Transparen
Chapter 7 Change default copy settings To set default copy settings from the control panel 1 2 3 Make any needed changes to the settings in the Copy Menu. Press 9 to select Set New Defaults from the Copy Menu. Press OK to accept the settings as the new default settings. The settings you specify here are only saved on the HP all-in-one itself. They do not adjust the settings in the software.
To copy a two-page document from the control panel 1 2 3 4 5 6 Make sure you have paper loaded in the paper tray. Load the first page of your original face down on the right front corner of the glass. Press Copy, if not already lit. Press Start Copy Black. Remove the first page from the glass and load the second page. Press Start Copy Black.
Chapter 7 Tip If the output is not borderless, then set the paper size to 5x7 Borderless or 4x6 Borderless, set the paper type to Photo Paper, set the Photo enhancement, and then try again. For more information on how to set the paper size, see Set the copy paper size. For information on how to set the paper type, see Set the copy paper type. For information on how to set the Photo enhancement, see Enhance light areas of your copy.
Tip If the output is not borderless, then set the paper size to Letter or A4, set the paper type to Photo Paper, set the Photo enhancement, and then try again. For more information on how to set the paper size, see Set the copy paper size. For information on how to set the paper type, see Set the copy paper type. For information on how to set the Photo enhancement, see Enhance light areas of your copy.
Chapter 7 Tip You can also use Fit to Page to enlarge a small photo to fit within the printable area of a full-size page. In order to do this without changing the proportions of the original or cropping the edges, the HP all-in-one might leave an uneven amount of white space around the edges of the paper. To resize a document from the control panel 1 2 3 4 5 6 7 Make sure you have paper loaded in the paper tray. Load your original face down on the right front corner of the glass.
Copy a document that has been faxed several times You can use the Enhancements feature to adjust the quality of text documents by sharpening edges of black text or adjust photographs by enhancing light colors that might otherwise appear white. The Mixed enhancement is the default option. Use the Mixed enhancement to sharpen edges of most originals. To copy a blurred document from the control panel 1 2 3 4 5 Make sure you have paper loaded in the paper tray.
Chapter 7 It is easy to set Enhancement settings for photos and other documents you copy by using the HP Image Zone software that came with your HP all-in-one. With one click of your mouse button, you can set a photo to copy with Photo enhancements, a text document to copy with Text enhancements, or a document that contains both images and text to copy with both Photo and Text enhancements turned on. For more information, see the onscreen HP Image Zone Help.
Tip Practice applying a T-shirt transfer on an old garment first. 1 2 3 4 Load the iron-on transfer paper in the paper tray. Load your original face down on the right front corner of the glass. If you are copying a photo, position the photo on the glass so the long edge of the photo is along the front edge of the glass. Press Copy Menu, and then press 4. This displays the Copy Menu and then selects Paper Type. to highlight Iron-On or Iron-On Mirrored, and then press OK.
Use the copy features Chapter 7 60 HP PSC 2350 series all-in-one
8 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: photos, magazine articles, text documents, and even 3D objects, as long as you are careful not to scratch the glass on your HP all-in-one. Scanning to a memory card makes your scanned images even more portable.
Chapter 8 Note The menus shown in this section may vary in content depending on your computer's operating system and which applications you set up as scan destinations in the HP Image Zone. 1 2 3 4 Load the original face down on the right front corner of the glass. In the Scan area, press Scan To. The Scan To menu appears, listing destinations, including applications, for anything you scan. The default destination is whichever one you selected the last time you used this menu.
Stop scanning ➔ To stop scanning, press Cancel on the control panel, or in HP Image Zone, click Cancel.
Scan Chapter 8 64 HP PSC 2350 series all-in-one
Print from your computer The HP all-in-one can be used with any software application that allows printing. The instructions vary slightly depending whether you are printing from a Windows PC or a Macintosh. Make sure you follow the instructions for your operating system in this chapter.
Chapter 9 Print from your computer 2 3 4 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. From the File menu in your software application, choose Page Setup. The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling. Specify the page attributes: – – – Choose the paper size. Select the orientation. Enter the scaling percentage.
Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1 2 3 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. From the File menu in your software application, choose Page Setup.
Print from your computer Chapter 9 68 HP PSC 2350 series all-in-one
10 Use HP Instant Share HP Instant Share makes it easy to share photos with family and friends. Just scan a photo or insert a memory card into the appropriate card slot on your HP all-in-one, select one or more photos to share, select a destination for your photos, and then send the photos on their way. You can even upload your photos to an online photo album or an online photo finishing service. Availability of services varies by country/region.
Chapter 10 Once you have set up your HP all-in-one and installed the HP Image Zone software, you are ready to start sharing photos using HP Instant Share. For more information on setting up your HP all-in-one, see the Setup Guide that came with your device. Send images using your HP all-in-one Images can be photos or scanned documents. Either can be shared with friends and relatives using your HP all-in-one and HP Instant Share.
Note If you click See All Services, you can choose from among all of the services available in your country/region, for example: HP Instant Share E-mail and Create Online Albums. Follow the onscreen instructions. b The Go Online screen appears in the Work area. Click Next and follow the onscreen instructions.
Chapter 10 Selection Tray. For more information on the HP Image Zone, see Use the HP Image Zone in the onscreen help. For Macintosh users, the HP Instant Share client application software opens on your computer. A thumbnail of the scanned image appears in the HP Instant Share window. Note If you are using a Macintosh OS earlier than X v10.1.5 (including OS 9 v9.1.5), your photos are uploaded to the HP Gallery on your Macintosh. Click E-mail.
Send images using your computer In addition to using your HP all-in-one to send images through HP Instant Share, you can use the HP Image Zone software installed on your computer to send images. The HP Image Zone software lets you select and edit one or more images, and then access HP Instant Share to select a service (for example, HP Instant Share E-mail) and send your images.
Chapter 10 field followed by @send.hp.com. You will be prompted to sign in to HP Instant Share with your HP Passport userid and password. Note If you have not previously set up HP Instant Share, click I need an HP Passport account on the Sign in with HP Passport screen. Obtain an HP Passport user ID and password. Send images using the HP Instant Share client application software (Macintosh OS X v10.1.5and later) Note Macintosh OS X v10.2.1 and v10.2.2 are not supported.
Share images using the HP Director (Macintosh OS earlier than X v10.1.5) Note Macintosh OS 9 v9.1.5 and later and v9.2.6 and later are supported. Macintosh OS X v10.0 and v10.0.4 are not supported. Share images with anyone who has an e-mail account. Simply start the HP Director and open the HP Gallery. Then create a new e-mail message using an e-mail application installed on your computer. Note For more information, see the HP Imaging Gallery section in the onscreen HP Photo and Imaging Help.
Use HP Instant Share Chapter 10 76 HP PSC 2350 series all-in-one
11 Order supplies You can order recommended types of HP paper and print cartridges online from the HP website. ● ● ● Order paper, transparency film, or other media Order print cartridges Order other supplies Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, HP Premium Inkjet Transparency Film, or HP Iron-On Transfer, go to www.hp.com.
Chapter 11 Order other supplies To order other supplies, such as HP all-in-one software, a copy of the printed User Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate number below: ● ● In the U.S. or Canada, dial 1-800-HP-INVENT (1-800-474-6836). In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.). To order HP all-in-one software in other countries/regions, call the phone number for your country/region.
12 Maintain your HP all-in-one The HP all-in-one requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally. This chapter provides instructions for keeping your HP all-in-one in top working condition. Perform these simple maintenance procedures as necessary.
Chapter 12 Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP all-in-one does not require cleaning. Keep fluids away from the control panel and the interior of the HP all-in-one. Warning To avoid damage to painted parts of the HP all-in-one, do not use alcohol or alcohol-based cleaning products on the control panel, lid, or other painted parts of the device.
The HP all-in-one prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 4 5 6 7 Make sure the test patterns are even and show a complete grid. If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. For more information, see Clean the print cartridges. Make sure the lines of color extend across the page.
Chapter 12 Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. Warning Be careful not to drop the print cartridges.
to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. To replace the print cartridges 1 Make sure the HP all-in-one is on. Warning If the HP all-in-one is off when you lift the print-carriage access door to access the print cartridges, the HP all-in-one will not release the cartridges for changing.
Chapter 12 4 5 Maintain your HP all-in-one 6 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges Pull the print cartridge toward you out of its slot. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector. For more information, see Use the print cartridge protector.
7 Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right.
Chapter 12 When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. ● ● ● For more information on purchasing a photo print cartridge, see Order print cartridges. For more information on replacing print cartridges, see Replace the print cartridges. For more information on using the print cartridge protector, see Use the print cartridge protector.
Align the print cartridges The HP all-in-one prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer. Aligning the print cartridges ensures high-quality output. Note If you remove and reinstall the same print cartridge, the HP all-in-one will not prompt you to align the print cartridges.
Chapter 12 If copy or print quality still seem poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. For information on cleaning the print cartridge contacts, see Clean the print cartridge contacts. For information on replacing the print cartridges, see Replace the print cartridges.
1 Copper-colored contacts 2 Ink nozzles (do not clean) 8 Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place. 9 Repeat if necessary for the other print cartridge. 10 Gently close the print-carriage access door and plug the power cord into the back of the HP all-in-one. Clean the area around the ink nozzles If the HP all-in-one is used in a dusty environment, a small amount of debris might accumulate inside the device.
Chapter 12 Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP all-in-one for more than 30 minutes. 4 5 6 Place the print cartridge on a piece of paper with the ink nozzles facing up. Lightly moisten a clean foam rubber swab with distilled water. Clean the face and edges around the ink nozzle area with the swab, as shown below.
You can choose 1, 4, 8, or 12 hours for the power save time. Set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message prompts you to take further action. For example, if you press Copy Menu and the prompt delay time passes without you pressing another button, the message "Press START COPY to copy. Press Number or OK to select." appears in the color graphics display. You can choose Fast, Normal, Slow, or Off.
Maintain your HP all-in-one Chapter 12 92 HP PSC 2350 series all-in-one
Troubleshooting information This chapter contains troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help file that came with your software. Many issues are caused when the HP all-in-one is connected to the computer using a USB cable before the HP all-in-one software is installed on the computer.
Troubleshooting information Chapter 13 – – 2 If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following: – – – – 3 4 HP Image Zone Help: The onscreen HP Image Zone Help describes how to use the HP all-in-one with a computer and contains additional troubleshooting information not covered in the User Guide. Readme file: The Readme file contains information on possible installation problems.
Make sure each of the power cords is firmly connected, and wait a few seconds for the HP all-in-one to turn on. Also, if the HP all-in-one is plugged in to a power strip, make sure the power strip is turned on. My USB cable is not connected Solution You must first install the software that came with your HP all-in-one before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors.
Troubleshooting information Chapter 13 I received a message on the color graphics display to attach the control panel overlay Solution This might mean the control panel overlay is not attached, or it is attached incorrectly. Make sure to align the overlay over the buttons on the top of the HP all-in-one and snap it firmly into place. The color graphics display shows the wrong language Solution Usually, you set the language and country/region when you first set up the HP allin-one.
1 2 Press Setup. Press 1, and then press 4. This selects Print Report, and then selects Self-Test Report. The wrong measurements are showing in menus on the color graphics display Solution You may have selected the incorrect country/region when setting up your HP allin-one. The country/region you select determines the paper sizes shown on the color graphics display. To change the country/region, you must first set the default language again.
Troubleshooting information Chapter 13 I received a message on the color graphics display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the paper tray. Solution If you have colored paper loaded in the paper tray when you align the print cartridges, the alignment fails. Load unused plain white letter or A4 paper into the paper tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge.
Troubleshooting information Reinsert the print cartridges and verify that they are fully inserted and locked in place. Cause The contacts on the print cartridge are not touching the contacts in the print carriage. Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. Cause The print cartridge or sensor is defective. Solution Contact HP Support. Go to www.hp.com/support.
Troubleshooting information Chapter 13 ● ● ● Check other printers or scanners. You might need to disconnect older products from your computer. If your HP all-in-one is networked, see the Network Guide that came with your HP all-in-one. After you check the connections, try restarting your computer. Turn your HP all-in-one off and then on again. For more information on setting up your HP all-in-one and connecting it to your computer, see the Setup Guide that came with your HP all-in-one.
If you encounter a software problem during installation, see the topics below for a possible solution. If you encounter a hardware problem during installation, see Hardware setup troubleshooting.
Troubleshooting information Chapter 13 2 Verify that the USB and power cables are plugged in. 3 Verify that the USB cable is set up properly as follows: – – – – 4 5 Unplug the USB cable and plug it in again. Do not attach the USB cable to a keyboard or non-powered hub. Verify that the USB cable is 3 meters or less in length. If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation.
➔ In Windows, you can access the registration screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs (XP), HewlettPackard, HP PSC 2350 series all-in-one, and then clicking Sign up now. The Digital Imaging Monitor does not appear in the system tray Solution If the Digital Imaging Monitor does not appear in the system tray, start the HP Director to check whether or not essential icons are there.
Troubleshooting information Chapter 13 9 After connecting and turning on your HP all-in-one, you might have to wait several minutes for all of the Plug and Play events to complete. Follow the onscreen instructions. When the software installation is complete, the Status Monitor icon appears in the Windows system tray. To verify that the software is properly installed, double-click the HP Director icon on the desktop.
4 Double-click the Applications: HP All-in-One Software folder. Double-click HP Uninstaller. Follow the onscreen instructions. After the software is uninstalled, disconnect your HP all-in-one, and then restart your computer. Note It is important that you disconnect your HP all-in-one before restarting your computer. Do not connect the HP all-in-one to your computer until after you have reinstalled the software.
Troubleshooting information Chapter 13 Caution Trying to clear a paper jam from the front of the HP all-in-one can damage the print mechanism. Always access and clear paper jams through the rear clean-out door. 2 Gently pull the paper out of the rollers. Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device.
iPhoto handles still photos only. To manage both video clips and still images, use Unload Images from the HP Director instead. Device update Several means are provided to update your HP all-in-one. Each involves downloading a file to your computer to start the Device Update Wizard. For example, based on advice from HP customer support you might access the HP support website to retrieve an update for your device.
Troubleshooting information Chapter 13 Note If you disrupt the update, or an error message indicates the update failed, call HP support for assistance. 7 After your HP all-in-one restarts, an update complete screen appears on your computer Your device is updated. It is now safe to use your HP all-in-one.
14 Get HP support Hewlett-Packard provides Internet and phone support for your HP all-in-one. This chapter provides information on how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, call HP Japan customer support, call HP Korea customer support, call elsewhere in the world, call Australia post-warranty, and prepare your HP all-in-one for shipment.
Chapter 14 Note If your HP all-in-one is not turning on, you can view the serial number by looking at the sticker above the rear cleanout door. The serial number is the 10-character code in the upper left corner of the sticker. To access your serial number and service ID 1 2 Press and hold OK. While holding OK, press 4. This displays the Information Menu. 3 Press Cancel and then until Serial Number appears. Press OK. This displays the serial number. Write down the complete serial number.
(continued) HP technical support Country/Region HP technical support Belgium (Dutch) +32 070 300 005 Morocco1 +212 22 404747 Belgium (French) +32 070 300 004 Netherlands (0.10 Euro/ min.
Chapter 14 Get HP support (continued) Country/Region HP technical support Country/Region HP technical support Germany (0.12 Euro/ min.
Call HP Korea customer support Call HP Japan support Get HP support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 1/1 3 FAX User Guide 113
Chapter 14 HP Quick Exchange Service (Japan) HP Quick Exchange Service Get HP support 0570-000511 :03-3335-9800 : 9:00 10:00 5:00 1 1 3 5:00 : Prepare your HP all-in-one for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP all-in-one in for service, please follow the steps below to avoid further damage to the HP product. Note This information does not apply to customers in Japan.
6 7 Press the On button to turn off the HP all-in-one. Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the power cord with the HP all-in-one. Warning The replacement HP all-in-one will not be shipped with a power cord. Store the power cord in a safe place until the replacement HP all-in-one arrives. Remove the control panel overlay as follows: a Make sure the color graphics display is lying flat against the HP all-in-one. b Raise the lid.
Chapter 14 Get HP support 11 12 If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. Place the return shipping label on the outside of the box. Include the following items in the box: – – – 116 A complete description of symptoms for service personnel (samples of print quality problems are helpful).
15 Warranty information Your HP all-in-one comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided. This chapter provides information on duration of limited warranty, warranty service, warranty upgrades, returning you HP all-in-one for service, and contains the Hewlett-Packard limited global warranty statement.
Chapter 15 Hewlett-Packard limited global warranty statement Extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP PSC 2350 series all-in-one product ("Product"), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration, which begins on the date of purchase by the Customer.
OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Local law This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world.
Chapter 15 (continued) P-Oeiras Deutschland Österreich Hewlett-Packard GmbH Hewlett-Packard Ges.m.b.H. Herrenberger Straße 110-140 Lieblgasse 1 D-71034 Böblingen A-1222 Wien España Suomi Hewlett-Packard Española S.A. Hewlett-Packard Oy Carretera Nacional VI Piispankalliontie 17 km 16.500 FIN-02200 Espoo 28230 Las Rozas E-Madrid Sverige Hewlett-Packard Hellas Hewlett-Packard Sverige AB 265, Mesogion Avenue Skalholtsgatan 15451 N.
16 Technical information The technical specifications and international regulatory information for your HP all-in-one are provided in this section. This chapter provides information on system requirements for Windows and Macintosh; paper, print, copy, memory card, specifications for scan, physical, power, and environmental concerns; regulatory notices; and the declaration of conformity. System requirements Software system requirements are located in the Readme file.
Chapter 16 Paper sizes Type Size Paper Letter: 216 by 280 mm (8.5 by 11 inches) A4: 210 by 297 mm A5: 148 by 210 mm Executive: 184.2 by 266.7 mm (7.25 by 10.5 inches) Legal: (216 by 356 mm) (8.5 by 14 inches) Envelopes U.S. #10: 105 by 241 mm (4.125 by 9.5 inches) U.S. #9: 98 by 225 mm (3.9 by 8.9 inches) A2: 111 by 146 mm (4.4 by 5.8 inches) DL: 110 by 220 mm (4.3 by 8.7 inches) C6: 114 by 162 mm (4.5 by 6.4 inches) Transparency film Letter: 216 by 279 mm (8.
Print margin specifications Top (leading edge) Bottom (trailing edge)1 U.S. (Letter, Legal, Executive) 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) ISO (A4, A5) and JIS (B5) 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) 3.2 mm (0.13 inches) () 6.7 mm (0.3 inches) 1.8 mm (0.07 inches) 6.7 mm (0.3 inches) Paper or transparency film Envelopes Cards 1 This margin is not compatible; however, the total writing area is compatible. The writing area is offset from center by 5.4 mm (0.
Chapter 16 Mode Best Normal Fast 1 2 Speed (ppm) Print resolution (dpi) Scan resolution (dpi)1 Black up to 0.8 1200 by 1200 1200 by 2400 Color up to 0.8 1200 by 1200 Black up to 7 600 by 1200 600 by 1200 Color up to 4 600 by 600 600 by 1200 Black up to 23 300 by 1200 600 by 1200 Color up to 18 600 by 300 600 by 1200 2 1200 by 2400 Maximum at 400% scaling. On photo paper or premium paper.
Environmental specifications ● ● ● ● ● ● Recommended operating temperature range: 15º to 32º C (59º to 90º F) Allowable operating temperature range: 5º to 40º C (41º to 104º F) Humidity: 15% to 85% RH non-condensing Non-operating (Storage) temperature range: –4º to 60º C (–40º to 140º F) In the presence of high electromagnetic fields it is possible the output from the HP all-in-one may be slightly distorted HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected n
Chapter 16 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.com/go/msds Customers without Internet access should contact their local HP Customer Care Center.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. For more information, contact the Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S.
Chapter 16 Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 __________________________________________________________________________ Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 16399 West Bernardo Drive San Diego CA 92127, USA SDGOB-0401-02 Regulatory Model Number: declares, that the product: Product Name: HP PSC 2350 Series (Q5786A) Model Number(s): PSC 2350 (Q5792A, Q5792B), PSC 2352 (Q5797C), PSC 2353 (Q5796C), PSC 2355 (Q578
Index Symbols/Numerics 10 by 15 cm photo paper, load 33 4 by 6 inch photo paper, load 33 A A4 paper, load 31 align print cartridges 87 B best copy quality 51 borderless copies 10 by 15 cm (4 by 6 inch) photo 53 fill entire page 54 borderless photos print from memory card 45 C cancel copy 59 print job 67 scan 63 cancel button 8 cartridges.
HP Image Print (OS X HP Image Zone) 14 HP Image Zone HP Instant Share 73, 74 Macintosh 12, 15, 74 overview 11 Windows 11, 12, 73 HP Instant Share about 69 e-mail 48 e-mail photos from a memory card (USB) 70 e-mail photos from the HP Image Zone (USB) 73 HP Image Zone 73 online albums 48 quality prints 48 send images 70 send images from HP image Zone (USB) 73 send photos from a memory card (USB) 70 send scanned images 71 send to a device 70, 73 setup (USB) 69 HP JetDirect set up 20 HP on the Web (OS 9 HP Imag
Index postcards, load 33 posters copy 58 power save mode 90 power specifications 124 print cancel job 67 from computer 65 from software application 65 photos from DPOF file 46 photos from memory card 44 print options 66 print specifications 123 proof sheet 39 Quick Print 46 self-test report 80 print cartridge protector 86 print cartridges align 87 check ink levels 80 clean 87 clean contacts 88 clean ink nozzle area 89 handle 82 order 77 part names 82 photo print cartridge 85 replace 82 store 86 troubleshoot
power specifications 124 print margin specifications 123 print specifications 123 scan specifications 124 system requirements 121 weight 124 telephone numbers, customer support 109 text enhance on copies 57 transfer images button (HP Director) 12 transparencies, load 34 troubleshoot contact HP Support 93 hardware installation 94 incorrect measurements 97 installation overview 94 operational 105 overview 93 photo memory card 106 software installation 101 support resources 93 U unload images OS 9 HP Image Zon
Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © 2004 Hewlett-Packard Development Company, L.P. Electronic Edition www.hp.
