HP Designjet 4000 Printer Series - User Guide

performance limiting conditions, and printer maintenance requirements. Once you
have read the message you can remove it by pressing the Select key and
continue to use the printer.
● If the printer detects an error, an error code and short message are displayed on
the front panel. The following table provides suggested actions to recover from
these error conditions:
Code
Short message Suggested action
13:01 Reseat all cartridges Remove and re-insert all the print
cartridges; see “How do I remove an ink
cartridge?” on page 99 and “How do I
insert an ink cartridge?” on page 104 for
help. If the problem persists, please
contact your customer service
representative.
26.0:01 Reseat yellow cartridge The yellow cartridge is not detected,
please try to re-install it; see “How do I
remove an ink cartridge?” on page 99 and
“How do I insert an ink
cartridge?” on page 104. If the problem
persists, please contact your customer
service representative.
26.1:01 Reseat magenta cartridge The magenta cartridge is not detected,
please try to re-install it; see “How do I
remove an ink cartridge?” on page 99 and
“How do I insert an ink
cartridge?” on page 104. If the problem
persists, please contact your customer
service representative.
26.2:01 Reseat black cartridge The black cartridge is not detected,
please try to re-install it; see “How do I
remove an ink cartridge?” on page 99 and
“How do I insert an ink
cartridge?” on page 104. If the problem
persists, please contact your customer
service representative.
26.3:01 Reseat cyan cartridge The cyan cartridge is not detected, please
try to re-install it; see “How do I remove
an ink cartridge?” on page 99 and “How
do I insert an ink cartridge?” on page 104.
If the problem persists, please contact
your customer service representative.
27:03 Restart the printer. If
problem persists, call HP
support.
An error has been detected during
printhead detection. Reseat all the
printheads; see “How do I remove a
Chapter 17
216
The problem is something else