software technical reference hp LaserJet 3015 hp LaserJet 3020/3030 hp LaserJet 3380
HP LaserJet 3015/3020/3030/3380 Software Technical Reference
Copyright Trademarks (c) 2004 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Table of contents 1 Purpose and scope 1 Introduction ...................................................................................................................................1 HP LaserJet all-in-one product comparison .................................................................................2 Software availability and fulfillment...............................................................................................5 Ordering software...............................................
Multitasking capabilities ..............................................................................................................31 Differences between the network-connected and direct-connected configurations ..................32 Port communication...........................................................................................................................33 Overview..........................................................................................................................
Device Configuration page......................................................................................64 Print Info Pages page..............................................................................................67 Fax tab............................................................................................................................67 Fax Tasks ...............................................................................................................68 Fax Phone Book page...
Fax Setup Wizard page................................................................................................116 Copy Settings tab................................................................................................................116 Copying page...............................................................................................................117 Reduce/Enlarge page...................................................................................................
For OS 9.1.x and 9.2.x users only.........................................................................156 For More Information.............................................................................................157 Copyright ...............................................................................................................
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List of tables Table 1-1. Table 1-2. Table 1-3. Table 2-1. Table 2-2. Table 2-3. Table 3-1. Table 3-2. Table 3-3. Table 4-1. Table 4-2. Features of the HP LaserJet all-in-one products ..............................................2 CD-ROM part numbers for the HP LaserJet all-in-one software.......................6 User documentation availability and localization...............................................7 Software components for Windows.................................................................
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List of figures Figure 2-1. Figure 2-2. Figure 2-3. Figure 2-4. Figure 2-5. Figure 2-6. Figure 2-7. Figure 3-1. Figure 3-2. Figure 3-3. Figure 3-4. Figure 3-5. Figure 3-6. Figure 3-7. Figure 3-8. Figure 3-9. Figure 3-10. Figure 3-11. Figure 3-12. Figure 3-13. Figure 3-14. Figure 4-1. Figure 4-2. Figure 4-3. Figure 4-4. Figure 4-5. Figure 4-6. Figure 4-7. Figure 4-8. Figure 4-9. Figure 4-10. Figure 4-11. Figure 4-12. Figure 4-13. Figure 4-14. Figure 4-15. Figure 4-16. Figure 4-17. Figure 4-18. Figure 4-19.
Figure 4-25. Figure 4-26. Figure 4-27. Figure 4-28. Figure 4-29. Figure 4-30. Figure 4-31. Figure 4-32. Figure 4-33. Figure 4-34. Figure 4-35. Figure 4-36. Figure 4-37. Figure 4-38. Figure 4-39. Figure 4-40. Figure 4-41. Figure 4-42. Figure 4-43. Figure 4-44. Figure 4-45. Figure 4-46. Figure 4-47. Figure 4-48. Figure 4-49. Figure 4-50. Figure 4-51. Figure 4-52. Figure 4-53. Figure 4-54. Figure 4-55. Figure 4-56. Figure 4-57. Figure 4-58. Figure 4-59. Figure 4-60. Figure 4-61. Figure 4-62. Figure 5-1.
Figure 5-18. Figure 5-19. Software Technical Reference Step 15 - Restart screen ...............................................................................150 Step 16 - Exit Setup screen ..........................................................................
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1 Purpose and scope This chapter provides information about the following topics: ● Introduction ● HP LaserJet all-in-one product comparison ● Software availability and fulfillment ● Documentation availability and localization Introduction This software technical reference (STR) provides information about and troubleshooting tips for the all-in-one software for the following products.
HP LaserJet all-in-one product comparison The following table contains descriptions of the four HP LaserJet all-in-one products that are described in this STR. Table 1-1.
Table 1-1. Features of the HP LaserJet all-in-one products (continued) Feature HP LaserJet 3015 HP LaserJet 3020 HP LaserJet 3030 HP LaserJet 3380 HP Product number Q2668A Q2665A Connectivity ● Paper handling A USB port, ● compatible with 2.0 specifications A USB port, ● compatible with 2.0 specifications A USB port, compatible with 2.0 specifications ● IEEE-1284B parallel port ● IEEE-1284B parallel port ● IEEE-1284B parallel port One 50sheet ADF; maximum media size, 216 by 381 mm (8.
Table 1-1. Features of the HP LaserJet all-in-one products (continued) Feature HP LaserJet 3015 HP LaserJet 3020 HP LaserJet 3030 HP LaserJet 3380 HP Product number Q2668A Q2665A Print ● ● Fax Copy 4 1200 dots ● per inch (dpi) effective output quality (600x600x2 dpi using HP Resolution Enhancement ● Technology [REt]) ● Printer control language (PCL) Level 5e and 6 ● Adobe(R) PostScript (R) (PS) Level 2 emulation ● Fullfunctionality fax capabilities with a V.
Table 1-1.
Table 1-2.
Note If you need a replacement CD or newer version of the software than what shipped with the product, go to the web site for the product and click CD-ROM Order Page to order. Or click Download drivers and software to get the software update. Choose one of the following web sites according to the HP LaserJet all-in-one product you have. http://www.hp.com/support/lj3015 http://www.hp.com/support/lj3020 http://www.hp.com/support/lj3030 http://www.hp.
Table 1-3. User documentation availability and localization (continued) Document name Languages Part Number Location ● Czech Q2665-90902 ● Dutch ● English ● French ● German The HP LaserJet 3020 and 3030 User Guide is available in electronic format on the HP LaserJet all-in-one software CD-ROM.
Table 1-3.
Table 1-3. User documentation availability and localization (continued) Document name Languages Part Number Location ● Arabic Q2660-90920 ● Czech ● Danish ● Dutch ● English ● Finnish The HP LaserJet 3015, 3030, and 3380 Fax Guide is available in hardcopy and comes in the box with your HP LaserJet all-in-one product .
2 Software overview This chapter provides information about the following topics: Note ● Operating systems ● Software component information ● Scanning system ● HP Send Fax software ● HP LaserJet all-in-one software for Windows ● Available product configurations ● Port communication ● Supported third-party software For information about the HP LaserJet all-in-one software for Macintosh systems, see Chapter 3, Macintosh software overview.
Windows supported operating systems The following Windows operating systems are fully supported through the software installer and drivers for these operating systems are available on the software CD-ROM that comes with the product.
Windows supported operating system requirements Note ● Microsoft Windows 98SE, Windows Me, Windows 2000, or Windows XP operating system ● Processor and RAM requirements: ● For Windows 98SE: a computer with at least a P150 processor and 128 MB of RAM (256 MB recommended) ● For Windows Me: a computer with at least a P150 processor and 128 MB of RAM (256 MB recommended) ● For Windows 2000: a computer with at least a P300 processor with 128 MB of RAM (256 MB recommended) ● For Windows XP: a computer
Note The Linux drivers are provided by HP, but HP does not support them. These drivers are supported through the Linux community. The HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one series printer drivers have been tested and are supported under Windows Terminal Server or Citrix Metaframe.
● HP LaserJet Scan software. The HP LaserJet all-in-one product software includes a separate scan application that provides access to scanning from the Start/Programs group and performs other functions transparent to the user . This application allows you to e-mail a scanned image, save it to a file, perform OCR on it, or open the scanned image in another application that you specify. ● Improved Performance.
● From a TWAIN- or WIA-compliant software application. Check the Help system on your software application to learn how to scan from a TWAIN- or WIA-compliant scanner from within your software application. ● From the Camera and Scanner Wizard on Windows XP. In Windows XP, click Start, click Control Panel, double-click Scanners and Cameras, and then double-click the HP LaserJet all-in-one product scanner icon. The Camera and Scanner Wizard appears.
● .WS ● .WS2 The HP LaserJet Scan software is composed of a simple user interface that provides only a Where should the data go? drop-down menu and a Settings button. Figure 2-1. HP LaserJet Scan dialog box Clicking Settings displays a more detailed property dialog box called the Scan Settings dialog box that allows you to make changes to the scan settings. The tabs available on the Scan Settings dialog box depend on the destination you select on the HP LaserJet Scan dialog box.
Note If the Show the TWAIN dialog to allow cropping and preview scanning check box is not selected on the Scan tab, the TWIN driver user interface will not appear. For an example of the TWAIN driver user interface, see TWAIN driver user interface.
Scan drivers The HP LaserJet all-in-one product software includes the following integrated scan drivers. Note ● TWAIN scan driver ● Windows Image Acquisition (WIA) scan driver Someone with Administrator privileges must initiate a scan and send a fax before any other faxes can be sent on the HP LaserJet all-in-one product. TWAIN scan driver The HP LaserJet all-in-one product software includes a TWAIN driver user interface that allows great flexibility and a wide range of image quality options.
TWAIN driver user interface Figure 2-3. TWAIN driver user interface The TWAIN user interface contains the following options. 20 ● New Scan. This control causes a rescan of the image. Flatbed rescans are always at 75 dpi and in color. ADF rescans are always at 300 dpi and in color. ● Accept. This control causes a rescan of the image if the original is on a flatbed scanner and sends the image back to application with the specified settings. ● Resize.
● Rotate. This control rotates the scanned image left or right by 90 degrees. This operation is done post-scan on the returned image. No device interaction takes place. ● Zoom. This control zooms in on the selected area of the scan. This will automatically cause a rescan if it is needed in order to get an image that is good enough to zoom in on. ● Reset Tools. This option resets all the controls to their default values.
WIA has its own user interface that is relatively simple and does not contain the wide range of image quality options that are available in the TWAIN driver user interface. When you use the WIA scan driver, you must modify brightness and contrast post-scan. Contrast or brightness modifications cannot be set on the device. Only native device resolutions are supported and software interpolation is not performed. The WIA scan driver supports scan types of ADF or Flatbed, but does not support duplex scanning.
In some cases, faxing from the computer is more convenient than faxing from the HP LaserJet all-in-one control panel, such as in the following examples. ● Faxing to multiple recipients ● Creating a cover page ● Faxing without first printing and scanning the document Faxing to multiple recipients If you need to send a fax to multiple recipients, the HP Send Fax software allows you to enter the names and fax numbers of each recipient easily. Figure 2-6.
Creating a cover page If you want to create a cover page to accompany your fax, click Cover Page. Figure 2-7. Send Fax - cover page After you have run the HP Toolbox Fax Setup Wizard (you only need to do this once for the life of the software), your name, company name, phone number, and fax number are entered automatically into the cover page template. The recipient’s data is automatically filled in too. When you click Cover Page, the Notes section appears for your use.
HP LaserJet all-in-one software for Windows The HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one products include the following software components and programs for Microsoft Windows operating systems: Table 2-1. Software components for Windows EN Components Description HP installer Installs HP LaserJet all-in-one software based on the hardware it detects from the host computer.
Table 2-1. Software components for Windows (continued) Components Description Driver software Allows you to print, fax, and scan with the computer and the HP LaserJet 3015, the HP LaserJet 30201 and 3030, and the HP LaserJet 3380 all-in-one products. This software includes the following drivers: ● The PCL 6 and PCL 5e printer drivers. The PCL 6 driver is installed by default. To install the PCL 5e driver, use the Add Printer wizard.
Table 2-1. Software components for Windows (continued) Components Description Online Help Provides help for using the software for the HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one products. The user documentation for these products is included on the installation CD-ROM as both .CHM (online help) files and Adobe Acrobat (R) .PDF files.
Table 2-2.
Direct connection In the direct (or local) configuration, the HP LaserJet all-in-one product is connected directly to the host computer with an IEEE-1284B parallel or Universal Serial Bus (USB) cable. In this configuration, the product is not shared. A single user has complete physical control over the product. Most users are familiar with using peripherals that are directly connected to their computers. You can gain access to all of the capabilities of the product in this configuration.
HP Jetdirect networking requirements The following are required for your HP LaserJet all-in-one product to work on an HP Jetdirect network connection. ● Note An installed network using the TCP/IP or IPX/SPX network protocol. If you are using the TCP/IP protocol, you must configure the HP Jetdirect print server for a direct peer-to-peer connection from the computer to the product for network users to have the full print, fax, and scan functionality of your HP LaserJet all-in-one product.
Multitasking capabilities The HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one products are designed to carry out multiple tasks simultaneously. This enables you to initiate tasks when they are needed, without waiting. The HP LaserJet all-in-one products perform multiple tasks such as printing, scanning, copying, faxing, and PC faxing. Depending on which functions are in use, the HP LaserJet all-in-one product can perform many functions at the same time.
Table 2-3. Multitasking capabilities (continued) Receiving Yes. a paper fax Prints when fax printing ends. No. Telephone line is in use. Yes. Sends when first fax job ends. No. Telephone line is in use. Yes. Sends when first fax job ends. Yes. Yes. Sending a paper fax Yes. No. Telephone line is in use. Yes. Sends when first fax job ends. No. Telephone line is in use. Yes. Sends when first fax job ends. Yes, if the scanner is not in use. Yes, if the scanner is not in use. Copying Yes.
● The Scan to e-mail or folder functionality is turned off by default for network connections. You must enable this function in the HP Toolbox for networked computers. ● The Scan to e-mail or folder entries will be prefixed with a host name abbreviation for networked computers in order to differentiate between computers on the network.
Changing parallel port modes This section provides instructions to help you ensure that the parallel port is configured to provide the best performance with your HP LaserJet all-in-one product. The parallel port mode determines how the parallel port performs with your HP LaserJet all-inone product. This mode can default to different settings. Unfortunately, the HP LaserJet all-inone software cannot automatically select the best setting. Therefore, you need to check this setting yourself.
Opening the Windows Device Manager Follow these steps to open the Windows Device Manager. Note 1 For Windows 98SE and Windows Me, Click Start, click Settings, and then click Control Panel. For Windows 2000 and Windows XP, Click Start, and then click Control Panel. 2 Double-click the System icon. 3 On the Hardware tab, click Device Manager. In Windows 98SE, click the Device Manager tab. Check for device conflicts Follow these steps to check for device conflicts.
Optical character recognition (OCR) The HP all-in-one product software does not have an integrated OCR feature. OCR capability is provided by the third-party software program Readiris Pro text recognition software (OCR), which is included on a separate CD-ROM shipped with your HP LaserJet all-in-one product. About OCR reliability OCR turns an image into computer-editable text by analyzing the image and defining the characters to produce editable text.
3 Macintosh software overview This chapter provides information about the following topics: ● Supported Mac operating systems ● Supported e-mail programs ● All-in-one software for Mac ● System requirements for a direct connection (Mac) ● Installation overview ● Installation options ● Installation dialog box options for Mac OS systems ● Uninstall instructions for Mac Supported Mac operating systems The Macintosh all-in-one software for the HP LaserJet 3020 and 3030 and the HP LaserJet 3380
All-in-one software for Mac This section provides information about the following topics: ● Software components for Mac ● Software features not available for Mac ● Software component availability for Mac ● Software component localization for Mac ● Ordering software for Mac Software components for Mac The following table outlines the software components for the HP LaserJet 3020 and 3030 and the HP LaserJet 3380 all-in-one products that are available for computers running the Macintosh operating sys
Table 3-1. Software components for Mac (continued) Component Description HP LaserJet Director Your HP all-in-one product automatically senses when a document is inserted into the Automatic Document Feeder (ADF) and signals the computer to display the Director interface on the computer screen. This "pop-up" feature gives you immediate access to the product's fax, copy, scan, and scan to e-mail functions.
Table 3-1. Software components for Mac (continued) Component Description Online Help Provides help for using the software for the HP LaserJet 3020 and 3030 and the LaserJet 3380 all-in-one products. The user documentation for these products is included on the installation CD-ROM in Adobe Acrobat .PDF format. You must have Adobe Acrobat Reader installed on your computer to read the .PDF files. The HP Director also provides a link to this documentation after you have installed the software.
Table 3-2. Software component availability for Mac (continued) Component Mac HP LaserJet 3020/3030 Readme X HP LaserJet 3380 Readme X Help systems X Other HP Aio Setup Assistant X HP Director X Configure Device utility X Software component localization The Macintosh all-in-one software components for the HP LaserJet 3020 and 3030 and the HP LaserJet 3380 are localized in the following languages.
Table 3-3.
Installation overview The software for the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one products is shipped on one CD-ROM. On Mac OS systems, the HP all-in-one Installer program installs the HP all-in-one software for your product from the CD-ROM onto the hard disk. On Mac OS systems, your HP all-in-one product uses the HP all-in-one Installer.
Installation instructions for Mac OS X Use the instructions below to install the software on a Macintosh computer running Mac OS X. Note 1 Insert the product software CD-ROM into your CD-ROM drive. 2 In the CD folder, double-click the HP all-in-one Installer icon. 3 If prompted to do so, enter a user name and password with Administrator privileges. 4 The software license agreement appears. Click Accept. The installation begins.
Installation dialog box options for Mac OS systems The table below describes the dialog box options that appear during the HP all-in-one software installation on Macintosh systems. Note In the following installation sequence, the product name HP LaserJet 3020/3030/3380 is used to represent the specific HP all-in-one product that you are installing. Figure 3-1. Step 1 - HP Authenticate (OSX only) Enter a username and password with Administrator privileges, and then click OK to continue.
Cancel closes the installer. Figure 3-2. Step 2 - HP Software License Agreement Accept initiates the installation process (Step 3). Print opens the Page Setup dialog for your default printer to allow you to print a copy of the license agreement. Language List allows you to change the language of the License Agreement and the user interface. Save As opens the system Save dialog, and allows you to save the text of the software license agreement to disk. Decline exits the Installer. Figure 3-3.
This progress dialog displays the number of items remaining to be installed, and the name of the software component currently being installed. Figure 3-4. Step 4 - Authenticate (OSX only) Enter a username and password with Administrator privileges, and then click OK to continue. Cancel closes the installer. Figure 3-5. Step 5 - Restart alert Restart will exit the Installer and restart the computer.
Note If the HP Setup Assistant does not start automatically, follow these steps. 1. Click Macintosh Hard Drive. 2. Click Applications. 3. Click hp laserjet aio. 4. Double-click hp all-in-one Setup Assistant. Figure 3-6.
Next takes you to the Select Device dialog (Step 7). Figure 3-7. Step 7 - HP All-in-One Setup Assistant - Select Device When you click USB, the HP LaserJet 3020/3030/3380 all-in-one product will appear in the list box. If you have not yet connected the product to your computer, the No devices found message appears on this dialog box instead of a list of HP all-in-one products. Connect the product to the computer with the USB cable, and then click Rescan USB.
The Rescan button scans the system again looking for the designated product connection. Figure 3-8. Step 8 - HP All-in-One Setup Assistant - User Identification Note This step occurs only when you are installing the HP LaserJet 3030 or the HP LaserJet 3380. You must enter the required information in the red fields. Next takes you to the Phone Line dialog (Step 9).
Back returns you to the Select Device dialog (Step 7). Figure 3-9. Step 9 - HP All-in-One Setup Assistant - Phone Line Note This step occurs only when you are installing the HP LaserJet 3030 or the HP LaserJet 3380. Select the appropriate options. If you have a separate (dedicated) phone line for fax calls, click the Yes, I will have separate fax and voice lines. option. Also, be sure to type in your fax number in the Incoming Fax Number text box.
Back returns you to the User Identification dialog (Step 8). Figure 3-10. Step 10 - HP All-in-One Setup Assistant - Outside Line Note This step occurs only when you are installing the HP LaserJet 3030 or the HP LaserJet 3380. Select the appropriate option. If you do not need to dial a number to get to an outside line, click the No, I don't use a dial prefix option. If you do need to dial a number to get an outside line, click the Yes, my dial prefix is: option and type the number into the text box.
Back returns you to the Phone Line dialog (Step 9). Figure 3-11. Step 11 - HP All-in-One Setup Assistant - Distinctive Ring Note This step occurs only when you are installing the HP LaserJet 3030 or the HP LaserJet 3380. Select the appropriate option. If you have a distinctive ring service, click Yes, and select the type of ring from the dropdown menu. If you do not have a distinctive ring service, click No. If you clicked Yes, Next takes you to the Finish dialog (Step 13).
Back returns you to the Outside Line dialog (Step 10). Figure 3-12. Step 12 - HP All-in-One Setup Assistant - Answering Machine Note This step occurs only when you are installing the HP LaserJet 3030 or the HP LaserJet 3380. Select the appropriate option. If you will have an answering machine answer calls at the specified number, click Yes, I will. If you will not have an answering machine answer calls at the specified number, click No, I will not. Next takes you to the Finish dialog (Step 13).
Back returns you to the Distinctive Ring dialog (Step 12). Figure 3-13. Step 13 - HP All-in-One Setup Assistant - Finish The information entered in previous dialogs is displayed. If any items need to be changed, use the Back button. If you have separate lines for your fax and voice calls, Back returns you to the Outside Line dialog (Step 10). If you have one line for your fax and voice calls, Back returns you to the Answering Machine dialog (Step 12).
Finish takes you to the Congratulations dialog (Step 14). Figure 3-14. Step 14 - HP All-in-One Setup Assistant - Congratulations Click Done to close the HP All-in-One Setup Assistant. Uninstall instructions for Mac Perform the following steps to uninstall the HP LaserJet all-in-one software from the computer. 56 1 Locate the HP All-in-One Uninstaller utility icon in the HP All-In-One Software folder. Doubleclick the Uninstaller icon to launch it.
4 The HP Toolbox This section provides information about the following topics: ● Overview of the HP Toolbox ● System requirements ● Key features ● Configuration options Overview of the HP Toolbox Note The HP Toolbox is available for Windows operating systems only. The HP Toolbox is a web application that allows end users to easily communicate and manage their HP LaserJet all-in-one product.
Starting the HP Toolbox You can start the HP Toolbox using any of the following methods. ● Double-click the Status Client icon in your Windows system tray. ● Click Start, click Programs, click Hewlett Packard, click HP LaserJet 3015/3020/3030/3380, and then click HP Toolbox and Fax Management for LaserJet 3015/3020/3030/3380. ● Double-click the HP Toolbox and Fax Management for LaserJet 3015/3020/3030/3380 icon on the Windows desktop.
Web browser requirements Table 4-1. Browsers supported by HP Toolbox Browser category Description Target browsers within this category Optimal ● Microsoft Internet Explorer (IE) version 5.5 or version 6.0 and above ● Netscape version 6.2 or version 7.0 and above ● Opera version 7.0 and above Functional Not operational All functionality operates as designed, and graphical appearances are correct.
Scan to e-mail or a folder In the Scan to e-mail or a folder feature, you can set up the HP LaserJet all-in-one product to later initiate a scan directly from the HP LaserJet all-in-one product control panel. On the HP LaserJet all-in-one product control panel, press the SCAN TO button. Use the < or the > button to select an e-mail recipient or folder location, and then press the START SCAN button or the MENU/ENTER button.
Note 3 On the Fax Tasks page, click the Receive faxes to this computer check box, and then click OK. 4 Incoming faxes are uploaded to the computer where you can view them from the Fax Receive Log page. If your computer is turned off when faxes arrive, they are stored in the HP LaserJet all-in-one product memory and are automatically uploaded to your computer when you turn it on again. Only one computer can have the Receive faxes to this computer option selected at one time.
Device Status page The Device Status page shows device status messages from the device. The Device Status page also displays some pertinent product information and device settings. Figure 4-1.
Setup Status Alerts page Use this page to set up the Status Alerts for the HP LaserJet all-in-one product. Figure 4-2. Set Up Status Alerts page The following alerts and notifications can be received. Table 4-2.
Device Configuration page The Device Configuration page displays the values of all of the settings available to be set in the device, and also other configuration items such as installed DIMMs, Personalities, and page counts. The contents of this page should be consistent with the Configuration page generated by the firmware. Figure 4-3.
Figure 4-4. Device Configuration page - 2 of 4 Figure 4-5.
Figure 4-6.
Print Info Pages page The Print Info Pages page provides users the ability to easily print out the internal special pages that are generated by the device. Figure 4-7. Print Information Pages page The contents of these reports are generated by the device firmware, and not by the HP Toolbox. The page also provides a button allowing users to easily go to the Fax Reports page. Fax tab The Fax tab contains the following pages.
● Fax Reports page ● Detailed Fax Settings page Fax Tasks This page provides access to common fax related functionality and settings. Figure 4-8.
The options in the Fax Functions section send commands to the HP LaserJet all-in-one product. The following options are available. ● Send Fax. The Send Fax button launches the Send Fax application. ● Reprint Last Faxes. The Reprint Last Faxes function was designed because the HP LaserJet 3015, the HP LaserJet 3030, and the HP LaserJet 3380 all-in-one products do not have a toner-low indicator. Most fax machines will stop printing faxes when the toner is low.
Users can add a new entry into the phone book by typing information in to the Add Entry Information section, and clicking Add.
Figure 4-9.
Fax Phone Book - Edit Entry page This page opens after clicking Edit for an entry that corresponds to an individual phone book entry (NOT a group entry). Figure 4-10.
Fax Phone Book - Create a New Group page This page opens by clicking New Group on the Fax Phone Book page. The Entry number field is populated with the first available entry in the phone book. Figure 4-11.
Fax Phone Book - Edit a Group page This page opens by clicking Edit for a Group entry on the Fax Phone Book page. The behavior of this page is identical to the Create a New Group page. Figure 4-12.
Import information into the Fax Phone Book page Use the Import information into the Fax Phone Book page to import phone book data that has been exported from external e-mail applications. You must select one of the following applications. ● Microsoft Outlook ● Microsoft Outlook Express ● Lotus notes Figure 4-13.
Before phone book entries can be imported into HP Toolbox, you must export the entries from your mail application and save the file in .CSV format. Follow these steps to export your phone book entries from an existing Microsoft Outlook address book. Note 1 In Microsoft Outlook, click File, and then click Import and Export. 2 Click Export to a file, and then click Next. 3 In the Create a file of type dialog box, click Comma Separated Values (Windows), and then click Next.
Phone Book Import - Select Entries page This page displays all of the entries available in the imported file (selected on the Import page) in the Import List. Also, all of the currently stored phone book entries are displayed in the Phone Book section of this page. Figure 4-14.
Note Although this illustration shows only the first 20 entries, you can import up to 120 entries. Fax Send Log and Fax Receive Log pages The Fax Send log and the Fax Receive log list the faxes that have been sent or received by the HP LaserJet all-in-one product. Figure 4-15.
Figure 4-16. Fax Receive log Clicking the Refresh button causes the HP Toolbox to pull new fax data from the HP LaserJet all-in-one product. The following information is displayed about each fax in the log.
The fax logs can be sorted by any of these columns by clicking on the column name that you want to sort by. A triangle appears next to the column heading that designates ascending or descending order. To change the order from ascending to descending or vice versa, click the column heading again. The last sort column and sort order you use is saved when you exit the page.
Fax Data Properties page Use these settings to manage the space used to store faxes on your computer. You can save more faxes if you specify a larger total data size. Figure 4-18. Fax Data Properties page These settings apply to faxes that have been sent from or received to your computer. These settings apply only if you have chosen to send or receive faxes remotely from your computer. An entry will remain in the fax log even if the stored fax is deleted.
Fax Reports page The Fax Reports page allows you to easily print out the internal fax reports that are generated by the HP LaserJet all-in-one product. Figure 4-19.
Detailed Fax Settings page This page provides navigational links to the Fax Settings tab and the Fax Set-up Wizard. Figure 4-20. Detailed Fax Settings page Scan to tab The Scan to tab contains the following pages.
Scan to E-mail or a Folder page Use this page to add entries to the list that appears on the HP LaserJet all-in-one product control panel when you press the SCAN TO button on the control panel. Enter an e-mail address or a folder location to which you can send scanned information directly from the HP LaserJet all-in-one product to your computer. For e-mail, you can enter any e-mail address that you normally use to send e-mails.
Scan Preferences page This page allows you to make changes to the way the product scans documents from the HP LaserJet all-in-one product control panel. Figure 4-22. Scan Preferences page Note These preferences only apply to scans that you initiate by using the SCAN TO button on the HP LaserJet all-in-one product control panel. The HP LaserJet all-in-one product supports following file formats. Note EN ● .BMP ● .GIF ● .JPG ● .PDF ● .
Troubleshooting tab With the exception of the Print Quality Tools page, all of the content under the Troubleshooting tab is static HTML content. This content contains hyperlinks, and Next and Previous buttons, which allows users to navigate through the various sections of the Troubleshooting content. The Troubleshooting tab contains the following pages.
Fax Problems page Use the information in this section to troubleshoot general fax issues. Note All of the Troubleshooting content provided from this page is also provided in the user guide for your HP LaserJet all-in-one product. Figure 4-24.
Copy Problems page Use this page to help you troubleshoot copy problems with your HP LaserJet all-in-one product. Figure 4-25. Copy Problems page Note All of the Troubleshooting content provided from this page is also provided in the user guide for your HP LaserJet all-in-one product.
Scan Problems page Use this section to help you troubleshoot scan problems with your HP LaserJet all-in-one product. Figure 4-26. Scan Problems page Note All of the Troubleshooting content provided from this page is also provided in the user guide for your HP LaserJet all-in-one product.
Error Messages page This page lists common error messages you might encounter with your HP LaserJet all-inone product. Figure 4-27. Error Messages page Note All of the Troubleshooting content provided from this page is also provided in the user guide for your HP LaserJet all-in-one product.
Print Quality Tools page This page give you access to the print quality tools that are available for your HP LaserJet all-inone product. Figure 4-28. Print Quality Tools page Documentation tab The Documentation tab contains the following pages. ● How do I? page ● Print: How do I? page ● Fax: How do I? page ● Copy: How do I? page ● Scan: How do I? page ● User Guide page ● Readme page How do I? pages For each of the How do I...
Print: How do I? page This page provides links to information to help you perform print tasks. Figure 4-29.
Fax: How do I? page This page provides links to information to help you perform fax tasks. Figure 4-30.
Copy: How do I? page This page provides links to information to help you perform copy tasks. Figure 4-31.
Scan: How do I? page This page provides links to information to help you perform scan tasks. Figure 4-32.
User Guide page Use this page to gain access to the user guide for your HP LaserJet all-in-one product. Figure 4-33.
Readme page Use this page to gain access to the Readme for your HP LaserJet all-in-one product. Figure 4-34. Readme page Device Settings section The Device Settings section is comprised of the following tabs. Note ● System Settings tab ● Print Settings tab ● Fax Settings tab ● Copy Settings tab Settings that are specified in the HP LaserJet all-in-one product driver override settings made in the HP Toolbox. System Settings tab The System Settings tab contains the following pages.
● Print Modes page ● System Setup page ● Volumes page ● Date/Time page ● Service page ● Advanced page ● Event Log page ● Save/Restore Settings page Device Information page Use this page to add or change information about your HP LaserJet all-in-one product. Figure 4-35.
Paper Handling page Use this page to change the paper handling defaults for your HP LaserJet all-in-one product. Figure 4-36.
Print Modes page Use this page to change the print mode defaults for your HP LaserJet all-in-one product. After you change the Print Modes settings, click Apply to save the changes to your HP LaserJet all-in-one product. Figure 4-37. Print Modes page A print mode is a special setting that controls the print speed and the fuser temperature of the HP LaserJet all-in-one product.
System Setup page Use this page to change the system defaults for your HP LaserJet all-in-one product. Figure 4-38. System Setup page Note Changing the Device Language might cause a message to appear prompting you to make sure the power cord is plugged in, the power is on, and all cables are connected correctly to the HP LaserJet all-in-one product. If this message appears, close your Web browser and then reopen the HP Toolbox.
Volumes page Use this page to change the volume levels for your HP LaserJet all-in-one product. Figure 4-39.
Date/Time page Use this page to change the date and time settings for your HP LaserJet all-in-one product. Figure 4-40. Date/Time page Note Automatic is selected by default, but the option will not be initiated until you click Apply. The setting does not remain in place over time; you must click Automatic and Apply each time you want to synchronize your HP LaserJet all-in-one product with your computer clock.
Service page Use this page to change the service settings for your HP LaserJet all-in-one product. Figure 4-41. Service page Note Clicking Restore for the Restore factory settings option might cause a message to appear prompting you to make sure the power cord is plugged in, the power is on, and all cables are connected correctly to the HP LaserJet all-in-one product. If this message appears, close your Web browser and then reopen the HP Toolbox.
Advanced Settings page Use this page to change the advanced settings for your HP LaserJet all-in-one product. Figure 4-42. Advanced Settings page You can turn off Device Polling to reduce network traffic or I/O traffic. However, when Device Polling is turned off, the Alerts and theScan to e-mail or a folder options in the HP Toolbox are disabled, and the START SCAN function on the HP LaserJet all-in-one product control panel is also turned off.
Event Log page Use this page to monitor events for your HP LaserJet all-in-one product. Up to ten events can appear on this page. If this page is empty, no events have occurred on your HP LaserJet all-in-one product. Figure 4-43.
Save/Restore Settings page Use this page to save all of the device settings to a file on your computer. You can also load the settings that have been saved into your HP LaserJet all-in-one product from this page. Figure 4-44. Save/Restore Settings page Note When you click Save, the Save as dialog box might be hidden. Look behind your browser window or on the task bar. Print Settings tab The Print Settings tab contains the following pages.
Printing page Use this page to change the printing defaults for your HP LaserJet all-in-one product. Figure 4-45.
Print Quality page Use this page to change the print quality defaults for your HP LaserJet all-in-one product. Figure 4-46.
PCL page Use this page to change the PCL defaults for your HP LaserJet all-in-one product. Figure 4-47.
PostScript page Use this page to change the PostScript defaults for your HP LaserJet all-in-one product. Figure 4-48.
I/O page Use this page to change the input/output defaults for your HP LaserJet all-in-one product. Figure 4-49. I/O page Fax Settings tab Note Because the HP LaserJet 3020 does not have a fax component, the HP Toolbox for the HP LaserJet 3020 does not have this tab. The Fax Settings tab contains the following pages.
General Settings page The General Settings page allows you to configure general fax settings (common to both Send and Receive) on your HP LaserJet all-in-one product. Figure 4-50.
Send page Use this page to configure the fax send settings on your HP LaserJet all-in-one product. Figure 4-51.
Receive page Use this page to configure the fax receive settings on your HP LaserJet all-in-one product. Figure 4-52.
Fax Setup Wizard page The Fax Setup Wizard appears after you install the software and restart your computer. HP recommends that you run the Wizard to configure your fax settings for both the software and the HP LaserJet all-in-one product. Figure 4-53. Fax Setup Wizard page Note After you install the HP LaserJet all-in-one product software, the Fax Setup Wizard opens automatically. Run the Wizard even if your HP LaserJet all-in-one fax parameters have already been set up.
Copying page Use the Copying page to configure general copy settings for your HP LaserJet all-in-one product. Figure 4-54.
Reduce/Enlarge page Use the Reduce/Enlarge page to configure the default size and format copy settings for your HP LaserJet all-in-one product. Figure 4-55. Reduce/Enlarge page Network Settings For HP LaserJet all-in-one products that are connected to a network through a supported Jetdirect print server, a button appears near the category tabs in the Device Settings section. This button causes a new window to open, displaying the content provided by the Jetdirect Embedded Web Server (EWS).
About HP Toolbox page This page contains information concerning the versions of the various HP Toolbox components installed on your computer. Figure 4-56. About HP Toolbox page Select Device page Use the Device Select page to select and open the individual set of tools for your HP LaserJet all-in-one product. This page is displayed as a list of the HP LaserJet all-in-one products that are available to the HP Toolbox.
Current Alerts page The Current Alerts page provides you with a list of all the current alerts for all HP LaserJet all-in-one products. This is a summary of all the alerts you have been notified about that currently still exist on the product. Figure 4-57. Current Alerts page When an alert has been cleared (i.e. the condition has been fixed), the alert does not appear in the Current Alerts page the next time it is displayed. The Current Alerts page is a static page that does not refresh automatically.
Click the Always use the Text Only page when accessing Toolbox check box and then click Apply to make the Text Map Page your default page when you open the HP Toolbox . Figure 4-58.
Figure 4-59.
Product Registration page The Product Registration link connects you to a web page that helps you register your HP LaserJet all-in-one product. Figure 4-60.
Order Supplies page The Order Supplies link connects you to a web page that helps you order supplies online from a reseller of your choice. The supplies you need for your HP LaserJet all-in-one product are pre-selected. You can change quantities or select additional items. Your items are dropped into the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller. Figure 4-61.
Product Support page The Product Support link connects you to a web page that helps get online support for your HP LaserJet all-in-one product. Figure 4-62.
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5 Note Software installation This chapter covers installation about the HP LaserJet all-in-one product software for Windows only. For information about Mac installations, see Chapter 3, Macintosh software overview.
Note The HP LaserJet 3020 all-in-one product does not support faxing. If you want to change the configuration settings, or if changes to your telephone service or computer environment require new settings, the product configuration software provides a simple, intuitive interface for updating configuration settings. This is also a convenient alternative to entering settings through the product control panel.
Note Using Windows sharing, the person using the computer directly connected to the product can allow other users on the network to print to the product. When the product is shared, install the printer drivers on all of the computers that you want to print to the product. The client computers will have print-only functionality for the HP LaserJet all-in-one product. Setting up the host computer running Windows 98SE, Me, NT 4.
Note 5 Type in the path and share name of the HP LaserJet all-in-one product to which you want to connect. - OR click Browse and navigate to find the HP LaserJet all-in-one product to which you want to connect. Click Next. 6 Click the Yes or No option button when asked if you want to use this printer as your default printer for Windows-based programs, and then click Next. 7 Click Finish to complete the installation and close the Add Printer wizard.
To connect an HP LaserJet all-in-one product to a network using an external HP Jetdirect print server, complete the following steps. Note 1 Plug in the HP Jetdirect print server. 2 Plug in the HP LaserJet all-in-one product. You must complete the power-up sequence in this order or the Installer's discovery utility fails to recognize the product. 3 Note Print an HP Jetdirect test page by pressing the Test button on the HP Jetdirect print server. It might take a few minutes for the pages to print.
Installing the printer driver only [Public] Note If the product is directly connected to another user's computer, the product must be shared from that computer using Windows sharing. Use the following instructions to install the printer driver only. Printer driver installation for Windows 98SE and Me 1 From the Start menu, click Settings, and then click Printers. 2 Double-click Add Printer, and then click Next.
5 Insert the CD-ROM into the drive. Navigate to the X:\ENGLISH\DRIVERS\WINNT40 folder (where X is the letter of the CD-ROM drive). 6 Double-click the PCL 5, PCL 6, or PS folder, depending on which driver that you want to install, and then double-click the .INF file that you find in that folder. 7 Complete the installation. When prompted, print a test page to ensure that the printer driver is installed properly.
Note In the following installation sequence, the product name HP LaserJet 3015/3020/3030/3380 is used to represent the specific HP LaserJet all-in-one product that you are installing. Figure 5-1. CD Browser screen This dialog box includes four command buttons that lead to four different paths: install HP LaserJet Software. This link contains the initial command for installing the software.
Figure 5-2. HP LaserJet Documentation screen view user guide: Clicking this option takes you to the another screen that allows you to choose from the HP LaserJet 3015, 3020 and 3030, or 3380. Clicking any of these options launches the .CHM (online help) version of the selected user guide. print user guide: Clicking this option takes you to the another screen that allows you to choose from the HP LaserJet 3015, 3020 and 3030, or 3380.
Figure 5-3. Online support screen Clicking hp.com launches your computer's Web browser and opens the hp.com Web site. Clicking product information takes you to another screen where you can choose which product you want information about: the HP LaserJet 3015, the 3020, the 3030, or the 3380. Clicking any of these options launches your computer's Web browser and opens the product's support page on the hp.com web site. Clicking supplies launches your computer's Web browser and opens the hp.
Figure 5-4. Step 1- Welcome to the HP LaserJet all-in-one Setup Wizard screen Software License Agreement takes you to the Software License Agreement dialog box (Step 2). Next takes you to the Printer Connection dialog box (Step 3). Cancel takes you to the Exit Setup dialog box (Step 16).
Figure 5-5. Step 2 - HP Software License Agreement screen OK takes you back to the Welcome dialog box (Step 1).
Figure 5-6. Step 3 - Printer Connection screen If you click Connected directly to this computer (a "direct connection"), Next causes the Installer to Look for New Hardware, and then takes you to the Installation type dialog box (Step 9). If you click Connected via the network, Next takes you to the Network Setup dialog (Step 4). Back returns you to the Welcome dialog (Step 1). Cancel takes you to the Exit Setup dialog (Step 16).
Figure 5-7. Step 4 - Network Setup screen Clicking the Basic network setup for a PC or server (recommended) option, and then clicking Next takes you to the Identify Printer dialog box (Step 5). Clicking the Client setup for client-server printing option, and then clicking Next takes you to the Specify Network Path dialog box (Step 8).
Figure 5-8. Step 5 - Identify Printer screen Clicking the Search from a list of detected printers (recommended) option, and then clicking Next takes you to the Select Printer dialog box (Step 6). Clicking the Specify a printer by address option, and then clicking Next takes you to the Specify Printer dialog box (Step 7). Clicking Help initiates the online Help system. Back takes you to the Network Setup dialog box (Step 4). Cancel takes you to the Exit Setup dialog box (Step 16).
Figure 5-9. Step 6 - Select Printer screen Clicking the name of an HP LaserJet all-in-one product from the list, and then clicking Next takes you to the Installation Type dialog box (Step 9). Clicking Refresh causes the Installer to search the network again for HP LaserJet all-in-one products. Clicking Help initiates the online Help system. Back takes you to the Identify Printer dialog box (Step 5). Cancel takes you to the Exit Setup dialog box (Step 16).
Figure 5-10. Step 7 - Specify Printer screen Entering any of the addresses and then clicking Next takes you to the Installation Type dialog box (Step 9). Clicking Help initiates the online Help system. Back takes you to the Identify Printer dialog box (Step 5). Cancel takes you to the Exit Setup dialog box (Step 16). Note EN The IPX Address option button is unavailable unless IPX is installed on the host computer.
Figure 5-11. Step 8 - Specify Network Path screen Typing in the network path and then clicking Next takes you to the Installation Type dialog box (Step 9). Clicking Browse allows you to search the network for a list of available HP LaserJet all-in-one products. Clicking one of these products inserts the network path into the network path text box. Click Next to continue. Back takes you to the Network Setup dialog box (Step 4). Cancel takes you to the Exit Setup dialog box (Step 16).
Figure 5-12. Step 9 - Installation Type screen Clicking Minimum (Print and scan drivers only) and then clicking Next takes you to the Ready to Install dialog box (Step 11). Clicking Typical Installation (Recommended) and then clicking Next takes you to the Ready to Install dialog box (Step 11). Clicking Custom Installation and then clicking Next takes you to the Features dialog box (Step 10). Clicking Cancel takes you to the Exit Setup dialog (Step 16).
Figure 5-13. Step 10 - Features screen Click any of the listed features and use the drop-down menu to select the feature for installation or to keep the feature from installing. Clicking Help initiates the online Help system. Clicking Space opens the Disk Space Requirements dialog box, which tells you how much disk space you have available on your computer. Click OK to return to to the Features dialog box. Back takes you to the Installation Type dialog box (Step 9).
Figure 5-14. Step 11 - Ready to Install screen Clicking Back takes you to the Installation Type dialog box (Step 9). Clicking Install starts the installation process and takes you to the Installation Status dialog box (Step 12). Clicking Cancel takes you to the Exit Setup dialog (Step 16).
Figure 5-15. Step 12 - Installation Status screen When installation is complete, the Install wizard automatically takes you to the Finish dialog box (Step 13). Clicking Cancel takes you to the Exit Setup dialog (Step 16). Note 148 During the installation process, the status bar will refresh itself several times.
Figure 5-16. Step 13 - Finish screen Clicking the Print Driver Test Page check box, and then clicking Finish takes you to the Test Page dialog box (Step 14). Clicking the Register Product check box, and then clicking Finish opens your Web browser and takes you to the HP Web Registration web site. Clearing both check boxes and clicking Finish closes the Install wizard and takes you to the Restart dialog box (Step 15).
Figure 5-17. Step 14 - Test Page screen Clicking OK closes the Test Page dialog box and takes you to the Restart dialog box (Step 15). Clicking Troubleshoot opens the Windows print troubleshooting online help window. Figure 5-18. Step 15 - Restart screen Clicking Yes restarts your computer. Clicking No closes the Restart dialog box.
Figure 5-19. Step 16 - Exit Setup screen Yes closes the installer. No returns you to the last open screen of the installer. Uninstall This section provides information on the following topics: ● Uninstall instructions for Windows ● History file Uninstall instructions for Windows The uninstall procedures vary according to the type of installation you have done. Uninstalling a Typical or Custom installation There are three methods for uninstalling a Typical or Custom installation.
Note To uninstall the software from Windows 2000 or XP, you must log on with administrator privileges. 1 Close all of the programs that are open on the computer. 2 Click Start, click Programs, select Hewlett-Packard, select hp LaserJet 3015/3020/3030/3380, and then click Uninstall. 3 The Important Uninstall Information dialog box appears. Click Continue. 4 The Cleanup progress dialog box appears. The progress bar reflects the status of the uninstall process.
Follow these steps to uninstall the HP LaserJet all-in-one software if you have a Minimum installation. 1 Note Click Start, and then click Control Panel. In Windows 98, Windows Me, and Windows 2000, click Start, click Settings, and then click Control Panel. 2 Click Add/Remove Programs. 3 Click hp LaserJet all-in-one, and then click Change/Remove. 4 The Important Uninstall Information dialog appears.
Note 154 ● HPLJ3XXX.BU2 ● SETUPAPI.LOG (Windows 2000 and XP only) SETUPAPI.LOG file size may be large (2-3 MB). If you are unable to e-mail a file of this size, just collect the HPLJ3XXX.* files listed above.
6 Engineering details This chapter provides information about the following topics: ● Readme Readme Separate Readme files exist for Windows and Macintosh systems. Windows Readme The Windows Readme file for the HP LaserJet all-in-one products is available in the HP LaserJet 3015/3020/3030/3380 Software Technical Reference Addendum and on the following web sites. http://www.hp.com/support/lj3015_readme http://www.hp.com/support/lj3030_readme http://www.hp.
● For OS 9.1.x and 9.2.x users only ● For more information Supported HP Products This software is intended for the HP LaserJet 3020, 3030, and 3380 series of all-in-ones and should only be used for those products. Supported Operating Systems This software is designed for Apple computers using one of the following Mac operating systems: OS 9.1.x, OS 9.2.x, or OSX version 10.2.x. For OSX Users Only The HP scan application does not support the Quit selection on the application menu.
The HP all-in-one print-to-fax driver does not support drag-and-drop printing. The HP all-in-one print-to-fax driver does not support faxing from SimpleText. To fax a SimpleText document, print the document, and then fax the hardcopy from the device. For More Information The following website provides information on software upgrades and can help you get more from your HP all-in-one product. http://www.hp.com/support Copyright © 2003 Copyright Hewlett-Packard Development Company, L.P.
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Index A About HP Toolbox page 119 activity log, fax 82 ADF HP Director 39 media supported 3 Adobe Acrobat Reader 27 Advanced Settings page, HP Toolbox 105 agreement, software license 138 alerts Current Alerts page 120 Setup Status Alerts page, HP Toolbox 63 Apple Macintosh.
Features screen 146 file formats, supported 16 Finish screen 149 firmware upgrades 30, *** folders, Macintosh installation fulfillment centers 5, 41 Reduce/Enlarge page 118 Save/Restore settings page 107 Scan Preferences 85 Scan Problems page 89 Scan to E-mail or a Folder page 84 Scan to tab 83 sections 58 Select Device page 119 Send Fax software 22 Send page 114 Service page 104 Setup Status Alerts page 63 starting 58 system requirements 58 System Setup page 101 Text Map page 120 Troubleshooting tab 86 Vo
paper M Macintosh components, software 38 dialog boxes, installation 45 Easy Install option 43 features not available 40 installers 40 installing product software 43 networks, installing software 44 operating systems supported 37 Readme file 155 system requirements 42 uninstall, product software 56 manuals localized versions 7 media Paper Handling page 99 Print Modes page 100 sizes supported 3 memory Device Configuration page, HP Toolbox product, included 2 system requirements 29 messages, error 90 Microso
resolution Print Quality page settings printing 4 scanning 5 Restart screen 150 restoring factory settings 104 ROM, included 2 109 S Save/Restore Settings page 107 Scan Driver features 14 using 15 Scan Preferences dialog box 21 Scan Problems page, HP Toolbox 89 Scan to E-mail 60 Scan to E-mail or a Folder page 84 Scan to tab 83 scanner resolution 5 scanning e-mail settings 84 features available 28 How do I? page 95 HP LaserJet Scan software 15 methods 15 multitasking 31 network connections 32 preferences
