HP Photosmart 140 series - (English) Reference Guide

hp photosmart 140 series
chapter 3
24
During installation, the system
requirements dialog box appears,
indicating that my computer
monitor’s display resolution does
not meet the minimum system
requirements.
Your monitor’s display resolution is
set below minimum system
requirements. For more
information, see system
requirements on page 30.
1Click Cancel in the system
requirements dialog box.
2 Right-click on the Desktop and
select Properties.
3Click the Settings tab.
4 Move the slider to the right until
the resolution is 800 x 600 or
higher.
5Click Apply. A Monitor Settings
message appears.
6Click Yes to accept the changes.
7 Reinstall the printer software.
The software did not install
correctly on my computer.
OR
I need to reinstall the printer
software.
There may be a conflict with your
virus protection program.
OR
There may be a conflict with
another software program.
1 Uninstall the printer software. To
do this, insert the HP Photosmart
CD into your computer, click
Uninstall, then follow the
instructions on your computer
screen.
2 When the uninstall is complete,
restart your computer.
3 Pause or disable any active virus
protection programs.
4 Reinstall the printer software.
Windows 98 only
When I connect a USB cable
between the printer and my
computer, the Add New Hardware
Wizard appears once, but the
printer driver does not install
completely. The Add New
Hardware Wizard does not
appear again.
Installation was cancelled, was not
completed, or there was an error.
1 Turn off the printer and
disconnect the USB cable from
the printer.
2 Unplug the power cord from the
printer.
3 Wait about 10 seconds.
4 Plug the power cord into the
printer and turn on the printer.
5 Uninstall the printer software. To
do this, insert the HP Photosmart
CD into your computer, then
follow the instructions on your
computer screen.
6 When the uninstall is complete,
restart your computer.
7 Reinstall the printer software.
Problem Possible cause Solution