HP Color LaserJet 2820/2830/2840 Software Technical Reference
HP Color LaserJet 2820/2830/2840 Software Technical Reference
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Table of contents 1 Purpose and scope Introduction ............................................................................................................................................2 HP LaserJet all-in-one product comparison ..........................................................................................3 Software availability and fulfillment .......................................................................................................6 Ordering software .......................
Scanning methods ..............................................................................................................37 HP Scan software ...............................................................................................................38 E-mail .................................................................................................................40 Scan drivers ...................................................................................................................
Color Printing Mode (HP PCL 6 Unidriver only) ..................................................................62 Print Optimizations (HP PCL 6 Unidriver only) ..................................................................62 PostScript Options (PS Emulation Unidriver only) ..................................................................62 PostScript Output option ..................63 TrueType Font Download option ..........................................................63 PostScript Language Level .
Color ................................................78 Shading ............................................79 Size ..................................................79 Style .................................................79 Default settings ................................79 Finishing tab features ........................................................................80 Print Task Quick Sets ........................................................80 Document Options ....................................
PostScript Passthrough (PS Emulation Unidriver only) ..................................................94 Additional Device Settings options (PS Emulation Unidriver only) ...................................................................94 Available PostScript Memory ............................95 Output Protocol .................................................................95 Send CTRL-D Before Each Job ........................................95 Send CTRL-D After Each Job ..............................
Scale to Fit .......................................................................................114 % of Normal Size .............................................................................115 Watermarks ......................................................................................................115 Current Watermarks ........................................................................116 Watermark Message .......................................................................
Fonts ................................................................................................140 Printer Memory ................................................................................141 Include Types in Application Source List selection ..........................141 Printer image ....................................................................................................141 Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) ..............................
Print .................................................................................................161 Fax ...................................................................................................161 Networking .......................................................................................162 System requirements for a direct connection (Macintosh) ................................................................164 Installation overview ..................................................
Fax Viewer .......................................................................................216 Fax Data Properties .........................................................................217 Fax Reports screen .........................................................................218 Detailed Fax Settings ......................................................................219 Fax: How do I... ? ............................................................................220 Scan to tab ..........
General ............................................................................................265 Fax Send .........................................................................................265 Fax Receive .....................................................................................267 Fax Setup Wizard ............................................................................269 Copy Settings tab ..........................................................................................
Using the HP LaserJet all-in-one software Uninstall component (recommended) ...............................................................................326 Using the Windows Add or Remove Programs component ............327 Uninstalling a Minimum installation ..................................................................327 Uninstalling an Add-Printer installation ............................................................328 Windows 98 SE or Windows Me ...............................................
For OS 9.2.2 users only ...................................................................350 For More Information .......................................................................350 Copyright .........................................................................................350 HP System Diagnostics .....................................................................................................................352 System ....................................................................
List of tables Table 1-1 Table 1-2 Table 1-3 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 2-8 Table 3-1 Table 3-2 Table 3-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 4-6 Table 4-7 Table 5-1 Table 5-2 Table 5-3 Table 5-4 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Table 6-6 Table 6-7 Table 6-8 Table 6-9 Table 6-10 Table 6-11 Table 8-1 Table 8-2 Table 8-3 Table 8-4 ENWW Features of the HP LaserJet all-in-one products .......................................
Table 8-5 Table 8-6 Table 8-7 Table 8-8 xvi Custom media sizes ...................................................................................................................335 Media-type commands ...............................................................................................................335 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 2000 and Windows XP ...............................................................................................
List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 3-19 Figure 3-20 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 ENWW HP Director screen .............
Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 4-25 Figure 4-26 Figure 4-27 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 6
Figure 6-8 Figure 6-9 Figure 6-10 Figure 6-11 Figure 6-12 Figure 6-13 Figure 6-14 Figure 6-15 Figure 6-16 Figure 6-17 Figure 6-18 Figure 6-19 Figure 6-20 Figure 6-21 Figure 6-22 Figure 6-23 Figure 6-24 Figure 6-25 Figure 6-26 Figure 6-27 Figure 6-28 Figure 6-29 Figure 6-30 Figure 6-31 Figure 6-32 Figure 6-33 Figure 6-34 Figure 6-35 Figure 6-36 Figure 6-37 Figure 6-38 Figure 6-39 Figure 6-40 Figure 6-41 Figure 6-42 Figure 6-43 Figure 6-44 Figure 6-45 Figure 6-46 Figure 6-47 Figure 6-48 Figure 6-49 Figure 6-5
Figure 6-58 Figure 6-59 Figure 6-60 Figure 6-61 Figure 6-62 Figure 6-63 Figure 6-64 Figure 6-65 Figure 6-66 Figure 6-67 Figure 6-68 Figure 6-69 Figure 6-70 Figure 6-71 Figure 6-72 Figure 6-73 Figure 6-74 Figure 6-75 Figure 6-76 Figure 6-77 Figure 6-78 Figure 6-79 Figure 6-80 Figure 6-81 Figure 6-82 Figure 6-83 Figure 6-84 Figure 6-85 Figure 6-86 Figure 6-87 Figure 6-88 Figure 6-89 Figure 6-90 Figure 7-1 Figure 7-2 Figure 7-3 Figure 7-4 Figure 7-5 Figure 7-6 Figure 7-7 Figure 7-8 Figure 7-9 Figure 7-10 Figur
Figure 7-18 Figure 7-19 Figure 7-20 Figure 7-21 Figure 7-22 Figure 7-23 Figure 7-24 Figure 7-25 Figure 7-26 Figure 7-27 Figure 7-28 Figure 7-29 Figure 7-30 Figure 7-31 Figure 7-32 Figure 7-33 Figure 7-34 Figure 7-35 Figure 7-36 Figure 7-37 Figure 7-38 Figure 7-39 Figure 7-40 Figure 7-41 Figure 7-42 Figure 8-1 Figure 8-2 Figure 8-3 Figure 8-4 Figure 8-5 Figure 8-6 Figure 8-7 ENWW USB install – Time Remaining dialog box ..................................................................................
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Purpose and scope 1 Purpose and scope This chapter provides information about the following topics: ENWW ● Introduction ● HP LaserJet all-in-one product comparison ● Software availability and fulfillment ● Documentation availability and localization 1
Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the allin-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
Purpose and scope HP LaserJet all-in-one product comparison The following table contains descriptions of the three HP LaserJet all-in-one products that are described in this STR.
Purpose and scope Table 1-1 Features of the HP LaserJet all-in-one products (continued) Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Product number Q3948A Q3949A Q3950A Paper handling ■ ■ One 50-sheet ADF; maximum media size, 216 x 356 mm (8.5 x 14 inches) ■ One 50-sheet ADF; maximum media size, 216 x 356 mm (8.5 x 14 inches) ■ One 125-sheet or 10envelope media input tray (tray 1); maximum media size, 216 x 356 mm (8.
ENWW Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Product number Q3948A Q3949A Q3950A HP LaserJet all-in-one product comparison Purpose and scope Table 1-1 Features of the HP LaserJet all-in-one products (continued) 5
Purpose and scope Software availability and fulfillment Ordering software To order the software if the CD is damaged or missing, contact HP Support at the following Web site. www.hp.com/support/clj2800series To request the software CD by phone, see the following Web site for the correct contact number for your country/region: welcome.hp.com/country/us/en/wwcontact.
Part number Description Languages included on CD ■ Q3948–60183 Purpose and scope Table 1-2 CD part numbers for the HP LaserJet all-in-one software (continued) ReadIRIS V9.0 software CD for the HP Color LaserJet 2820/2830/2840 all-in-one product Traditional Chinese The ReadIRIS user interface is available in the following languages: NOTE The ReadIRIS CD is not set up at fulfillment.
Purpose and scope Documentation availability and localization The documentation in the following table is available for the HP Color LaserJet 2820/2830/2840 all-inone product. Table 1-3 User documentation availability and localization Document name Languages Part number Location HP Color LaserJet 2820/2830/2840 User Guide ■ Danish Q3948-90901 (EN) ■ Dutch ■ English The HP Color LaserJet 2820/2830/2840 User Guide is available in electronic format on the HP LaserJet allin-one software CD.
Document name ENWW Languages Part number ■ Danish Q3948–90922 ■ English ■ Finnish ■ Hebrew ■ Norwegian ■ Swedish ■ Arabic ■ English ■ Estonian ■ Kazakh ■ Latvian ■ Lithuanian ■ Russian ■ Turkish ■ Bulgarian ■ Croatian ■ English ■ Greek ■ Romanian ■ Slovenian ■ Czech ■ English ■ Hungarian ■ Polish ■ Slovak ■ English ■ Indonesian ■ Simplified Chinese ■ Thai ■ Traditional Chinese ■ Vietnamese Purpose and scope Table 1-3 User documentation avai
Purpose and scope The HP Color LaserJet 2820/2830/2840 User Guide is available, on a print-on-demand basis, in the languages shown in the following table.
Software overview for Windows Software overview for Windows 2 This chapter provides information about the following topics: ● Operating systems ● Software component information ● HP Extended Capabilities ● HP Director ● Scanning system ● HP Send Fax software ● Available product configurations ● Supported third-party software NOTE For information about the HP LaserJet all-in-one software for Macintosh operating systems, see Macintosh software overview.
Operating systems This section contains information about the following topics: ■ Supported Windows operating systems ■ Windows system requirements ■ Printing from other operating systems Software overview for Windows Supported Windows operating systems The all-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products supports the following operating systems.
the HP LaserJet all-in-one software. This provides the full functionality of the HP LaserJet all-in-one products and is the easiest method for setting required features. The HP LaserJet all-in-one software has the following minimum system requirements.
www.hp.com/support/net_printing Click the Support & Drivers link. Linux users should check for the availability of drivers at the following Web site: www.hp.com/go/linuxprinting NOTE The Linux drivers are supported through the Linux community. Software overview for Windows The HP Color LaserJet 2820/2830/2840 all-in-one series print drivers have been tested and have printonly support with Windows Terminal Server or Citrix Metaframe.
Software component information ● New HP LaserJet all-in-one software features ● HP LaserJet all-in-one software for Windows ● Software component comparison ● Software component availability ● Software component localization New HP LaserJet all-in-one software features The HP LaserJet all-in-one software includes new features since the release of the HP LaserJet 3015, 3020, 3030, and 3380 all-in-one products.
Table 2-1 Software components for Windows (continued) Software overview for Windows Components Description HP installer Installs the HP LaserJet all-in-one software based on the hardware it detects from the host computer. Uninstaller Removes files and folders that were installed when the HP LaserJet all-in-one software was originally installed on the computer.
Table 2-1 Software components for Windows (continued) Components Description ReadIRIS Pro V9.0 supports text recognition in 2-byte Asian characters. You must have your operating system set up to display 2-byte characters in order to see the resulting text. NOTE For better text-recognition scanning results, start ReadIRIS and scan directly into the program. ReadIRIS V9.0 automatically starts a wizard to help you through this process.
Table 2-2 Software component comparison (continued) Software overview for Windows 1 2 3 Windows software components HP LaserJet 3015, HP LaserJet 3020 and 3030, and HP LaserJet 3380 all-in-one products HP Color LaserJet 2820/2830/2840 all-inone products Online Help X X HP Toolbox and Fax Management X X (in Windows 2000 and Windows XP only) Scan Application X X TWAIN drivers X X WIA drivers X X Scrubber utility X X Online user guide X X Web Registration X X Two installers run in
Table 2-3 Software component availability for the HP Color LaserJet 2820/2830/2840 all-in-one (continued) Component Windows 98 S E and Windows Me Windows 2000 and Windows XP Common Windows Installer X X CD Browser X X Fonts UNIX Linux X5 .
Table 2-4 Software component localization by language, A-K Component 1 Operating system HP Toolbox C S D E D N Software overview for Windows E N E S FI F R 2000, XP X X X X X X X X X X HP Director 2000, XP X X X X X X X X X X HP Image Zone 2000, XP X X X X X X X X X X HP Document Viewer 2000, XP X X X X X X X X X X HP Traditional PCL 6 Driver and PS Emulation Driver 98SE, Me X X X X X X X X X X HP PCL 6 Unidriver (color, and black and whi
FI = Finnish ■ FR = French ■ HE = Hebrew ■ HR = Croatian ■ HU = Hungarian ■ ID = Indonesian ■ IT = Italian ■ KK = Kazakh ■ KO = Korean Software overview for Windows ■ Table 2-5 Software component localization by language, L-Z 1 ENWW Component 1 Operating system HP Toolbox LT LV NL N O PL PT 2000, XP X X X X HP Director 2000, XP X X X HP Image Zone 2000, XP X X HP Document Viewer 2000, XP X HP Traditional PCL 6 Driver and PS Emulation Driver 98SE, Me HP PCL 6
Language key for Table 2-5 Software component localization by language, L-Z: Software overview for Windows ■ LT = Lithuanian ■ LV = Latvian ■ NL = Dutch ■ NO = Norwegian ■ PL = Polish ■ PT = Portuguese ■ RO = Romanian ■ RU = Russian ■ SK = Slovak ■ SL = Slovenian ■ SV = Swedish ■ TH = Thai ■ TR = Turkish ■ VI = Vietnamese ■ ZHCN = Simplified Chinese ■ ZHTW = Traditional Chinese The ReadIRIS text-recognition software component is also available in the following languages: 2
ENWW Bislama ■ Brazilian ■ Breton ■ Bulgarian - English ■ Byelorussian ■ Byelorussian - English ■ Catalan ■ Cebuano ■ Chamorro ■ Corsican ■ Esperanto ■ Faroese ■ Fijian ■ Frisian ■ Friulian ■ Galician ■ Ganda ■ Greek - English ■ Greenlandic ■ Haitian (Creole) ■ Hani ■ Hiligaynon ■ Icelandic ■ Ido ■ Ilocano ■ Interlingua ■ Irish (Gaelic) ■ Japanese ■ Javanese ■ Kapampangan ■ Kicongo Software overview for Windows ■ Software component information
Software overview for Windows 24 ■ Kinyarwanda ■ Kurdish ■ Latin ■ Luba ■ Luxemburgh ■ Macedonian ■ Macedonian-English ■ Madurese ■ Malagasy ■ Malay ■ Maltese ■ Manx (Gaelic) ■ Maori ■ Mayan ■ Minangkabau ■ Nahuatl ■ Numeric ■ Nyanja ■ Nynorsk ■ Occitan ■ Papiamento ■ Pidgin English ■ Quechua ■ Rhaeto-Roman ■ Rundi ■ Russian - English ■ Samoan ■ Sardinian ■ Scottish (Gaelic) ■ Serbian ■ Serbian - English Chapter 2 Software overview for Windows
ENWW Serbian (Latin) ■ Shona ■ Somali ■ Sotho ■ Sudanese ■ Swahili ■ Tagalog ■ Tahitian ■ Tatar ■ Tok Pisin ■ Tonga ■ Tswana ■ Turkmen ■ Ukrainian ■ Ukrainian-English ■ Waray ■ Welsh ■ Wolof ■ Xhosa ■ Zapotec ■ Zulu Software overview for Windows ■ Software component information 25
HP Extended Capabilities When you install your HP Color LaserJet 2820/2830/2840, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on your printing-system software CD, helps HP monitor toner usage. At the time of the invitation (about two weeks after installation), full disclosure of the information to be communicated is provided.
HP Director Use the HP Director to gain access to the product-specific software, default settings, status, and onscreen Help. By using the HP Director, you can scan various types of originals (pictures, documents, and slides), send faxes, make copies, view and print images or video clips, go to the HP Shopping Web site, and update your HP software. If you have the HP Color LaserJet 2840, you can also transfer images from a camera or photo memory card.
■ Software Update Select Device If more than one HP device is installed on your system, use this drop-down menu to select the one you want to use. Status Software overview for Windows Click Status to open the HP Toolbox Device Status screen, as shown in the following illustration.
Software overview for Windows Figure 2-2 Device Status screen ENWW HP Director 29
Settings When you click Settings, the options that are available depend on the capabilities and configuration of your HP Color LaserJet 2820/2830/2840 all-in-one. The following table lists various options and settings that might be accessible from the Settings menu. Software overview for Windows Setting Details Scan Settings & Preferences ■ Scan Picture Settings ■ Scan Document Settings ■ Scan Slide Settings ■ Scan Negative Settings ■ Scan Preferences Settings ■ Button Settings ■ Scan to..
Setting Details Auto Prompt Settings Click this setting to cause the HP Director to appear automatically when you load a document into the automatic document feeder (ADF). This option appears only if your HP device has an ADF and supports this function. To enable this feature, select the Automatically display the HP Director when a document is loaded check box. Click this setting to change the color appearance of the HP Director.
Send a Fax When you click Send a Fax, the HP LaserJet Send a Fax software opens. For more information about sending faxes, see HP Send Fax software. NOTE This feature is not available for the HP Color LaserJet 2820 product. HP Image Zone When you click HP Image Zone, the HP Image Zone screen appears.
■ My Images. You can navigate to any images in your system from the Folders Menu at the left of the screen. ■ Edit. Select an image and click the Edit tab to open and make changes to the image. ■ Projects. Click this tab to use your photos and other images in creative print projects such as photo album pages, cards, CD labels, calendars, flyers, and brochures. These projects contain predefined layouts with picture holders and text objects that you can customize.
Software overview for Windows Figure 2-5 HP Document Viewer screen Two tabs are available on the HP Document viewer screen: ■ View Thumbnails. This view shows thumbnail images of the images in the folder that is selected. You can navigate to any images in your system by using the Folders Menu at the left of the screen. ■ View Page. Select an image or document and click the View Page tab to view the image or document.
You can also open the web page directly by going to the following Web site: www.hp.com/support/clj2800series How Do I Creative Ideas When you click the Creative Ideas icon, the Image Zone Help opens, as shown in the following illustration. You can navigate through the Help system for HP Image Zone instructions, information about creative projects, or troubleshooting and support.
Software Update If you have Internet access, you can click the Software Update icon to open the Welcome to HP Software Update dialog box, which is shown in the following illustration. This software automatically checks the web for updates to the HP Color LaserJet 2820/2830/2840 software. Software overview for Windows Figure 2-7 HP Software Update screen You can also gain access directly to the latest software for the product by navigating to the following Web site: www.hp.
Scanning system ● Scanning methods ● HP Scan software ● Scan drivers Scanning methods You can scan from your HP LaserJet all-in-one product by using any of the following methods. ■ Open the HP Director. Click Start, click Programs, click HP, click HP Director, and then click either Scan Pictures or Scan Documents. ■ From the HP LaserJet all-in-one product control panel. On the HP LaserJet all-in-one product control panel, press the SCAN TO button.
HP Scan software Use the HP Scan software to scan from the HP LaserJet all-in-one product or to read from a file and then complete any of the following tasks with the data: Software overview for Windows ■ Save the scanned item to a file. ■ Attach the scanned item to an e-mail. ■ Perform text recognition on the scanned item through ReadIRIS (if ReadIRIS text-recognition software is installed on the computer).
Click Settings to open a more detailed property dialog box called the Scan Settings dialog box, where you can make changes to the scan settings. The tabs that are available in the Scan Settings dialog box depend on the destination that you select on the HP LaserJet Scan dialog box. For example, the E-mail tab appears only if the selected destination is Send it through e-mail. Quick Sets are also available to store settings that you use on a regular basis.
CAUTION If you move the My Documents folder, the My Scans folder does not follow to the new location. It remains hard-coded to the current-user's home, and scan jobs continue to be stored there. Selecting the third-party destination option saves the scanned image to a file of the specified file type. The HP LaserJet Scan software then starts the specified software program by appending the filename after the software filename.
NOTE A network administrator must initiate the scan and fax features. Faxing is not available for the HP Color LaserJet 2820 product. TWAIN driver The HP Color LaserJet 2820/2830/2840 all-in-one product software includes a TWAIN driver user interface that provides great flexibility and a wide range of image-quality options. TWAIN is an industry standard scanning protocol, and you can initiate scans from the HP LaserJet all-in-one product by using any TWAIN-compliant program.
TWAIN driver user interface Software overview for Windows Figure 2-10 TWAIN driver user interface The TWAIN user interface contains the following options: 42 ■ New Scan. Use this control to rescan the image. Flatbed previews are always at 75 dpi and in color: ■ Accept. Use this control to rescan the image if the original is on a flatbed scanner and then to send the image back to program with the specified settings. ■ Resize. Use this control to change the selection area for final scan.
■ Zoom. Use this control to zoom in on the selected area of the scan. This automatically starts a rescan if one is needed to obtain a clear image. ■ Reset Tools. Use this option to reset all the controls to their default values. Software overview for Windows To set additional scan settings, on the Scan menu, click Scan preferences. Figure 2-11 Scan Preferences – Web Page Dialog The Scan Preferences dialog box contains three tabs: Automatic, Quality vs. Speed, and Preview.
WIA has its own user interface. It is relatively simple and does not contain the wide range of imagequality options that are available in the TWAIN driver user interface. When you use the WIA scan driver, you must modify the brightness and contrast after you perform the scan. Contrast or brightness modifications cannot be set on the device. Only native device resolutions are supported and software interpolation is not performed.
HP Send Fax software NOTE The HP Color LaserJet 2820 all-in-one product does not support faxing. Software overview for Windows Use the HP Send Fax software to send faxes from your computer. To use the HP Send Fax software, click Start, click Programs, click HP, select the name of your HP LaserJet all-in-one product, and then click Send Fax. Figure 2-12 hp LaserJet Send Fax dialog box – user interface NOTE The HP Send Fax software works together with the HP Toolbox.
In some cases, faxing from the computer is more convenient than faxing from the HP LaserJet all-inone control panel, such as in the following examples. ■ Faxing to multiple recipients ■ Creating a cover page ■ Faxing without first printing and scanning the document Faxing to multiple recipients Software overview for Windows If you need to send a fax to multiple recipients, use the HP Send Fax software to type the names and fax numbers of each recipient easily.
Creating a cover page Software overview for Windows If you want to create a cover page to accompany your fax, click Cover Page. Figure 2-14 hp LaserJet Send Fax dialog box – cover page After you run the HP Toolbox Fax Setup Wizard (you need to do this only once for the life of the software), your name, company name, phone number, and fax number are entered automatically into the coverpage template. The recipient’s data is automatically filled in, too. When you click Cover Page, the Notes section appears.
document, click File, click Print, and then select the Fax Printer Driver from the drop-down menu of printers. The HP Send Fax software starts with the document already attached. If you want to view the fax, click Preview. You can add a scanned document by clicking Pages in Document Tray. You can add a cover page by clicking Cover Page.
Available product configurations ■ Software features by connection type ■ Supported configurations ■ Configuration options ■ Multi-tasking capabilities by connection type ■ Differences between network and direct connection configurations Software features by connection type The HP Color LaserJet 2820/2830/2840 all-in-one products can function in one of three installations: ■ As a standalone fax and copier not connected to a computer.
Table 2-7 Software features by connection type (continued) Feature or Function Connected directly to computer (local user)1 Access through the software to the product setup options and setup for speed-dial numbers X 1 2 Connected directly to computer, but shared with other users2 Connected to network X Software overview for Windows Available to the user of the computer that is directly connected to the product.
Networking requirements The following are required for your HP LaserJet all-in-one product to work on a network connection. ■ An installed network that uses the TCP/IP network protocol. ■ A cable for your type of network connections (not included). The HP Color LaserJet 2820/2830/2840 all-in-one products are designed to carry out multiple tasks simultaneously. You can initiate tasks when they are needed, without waiting.
Table 2-8 Multitasking capabilities (continued) copy job ends. Software overview for Windows Sending a PC fax Yes No. Telephone line is in use. Yes. Sends when the first fax job ends. No. Telephone line is in use. Yes. Sends when the first fax job ends. Yes, if the scanner is not in use. Yes Receiving a PC fax Yes No. Telephone line is in use. Yes. Sends when the first fax job ends. No. Telephone line is in use. Yes. Sends when the first fax job ends. Yes Yes Scanning No Yes No.
Supported third-party software This section describes third-party software programs that are supported by your HP Color LaserJet 2820/2830/2840 all-in-one software. The HP all-in-one product software has an integrated text-recognition feature. This feature is also known as optical character recognition, or OCR. Text-recognition capability is also provided by the third-party software program ReadIRIS, which is included on a separate CD that comes with the HP LaserJet allin-one product.
Software overview for Windows 54 Chapter 2 Software overview for Windows ENWW
3 Windows HP unidriver features Introduction This chapter includes the following information. ● HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) Windows HP unidriver features NOTE A PCL 5e driver is not included on the HP Color LaserJet 2820/2830/2840 printingsystem software CD. However, the HP Traditional PCL 5e Driver is supported through the printer's firmware.
HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) This section contains the following information. ● Access to drivers ● Help system ● HP postscript level 3 emulation support ● Driver tab features Access to drivers To gain access to driver settings from within most software programs, click File, click Print, and then click Properties. The appearance and names of the driver tabs that appear can vary, depending on the operating system.
What's this? Help "What's this?" Help is supported in Windows 2000 and Windows XP. You can gain access to "What's this?" Help messages in any of the following ways: ■ Right-click a control and click What's this?, and a pop-up Help window appears. ■ Click the ? button at the upper-right corner of the frame, next to the X, to change the cursor to an arrow with a question mark. Use this special cursor to select a control, and the pop-up Help window for that feature appears.
A set of 92 PS Level 3 soft fonts is included with the printing-system software. If you want to permanently install the fonts in the printer, HP postscript level 3 emulation fonts are also available from HP in an optional font DIMM. Users of Adobe-licensed applications might also have the right to use the Adobe PS level 3 print drivers from Adobe with the HP LaserJet printer postscript level 3 emulation PPD, available on the HP LaserJet printer software CD or from the HP Web site.
Windows HP unidriver features Figure 3-2 Advanced tab – HP PCL 6 Unidriver Figure 3-3 Advanced tab – PS Emulation Unidriver ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 59
The Advanced tab contains the following controls: ■ Paper/Output settings ■ Graphic settings ■ Document Options settings Paper/Output settings The Paper/Output settings contain the following options: ■ Copy Count setting Copy Count setting This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program.Copy Count specifies the number of copies to print.
printing so that the color of images displayed on the screen more closely match the color of images when printed. The following options are available: ■ ICM Method. The ICM Method setting specifies how to print your color graphics. To enable Image Color Management, click ICM Method. The drop-down menu beside this setting becomes highlighted. ■ If you want the calculations for color matching to be performed on the host computer before it sends the document to the printer, click ICM Handled by Host System.
Advanced Printing Features When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are available, depending on your product. For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If compatibility problems occur, you can disable the feature.
Windows HP unidriver features Figure 3-4 Advanced tab - PS Emulation Unidriver - PostScript Options ■ PostScript Output Option ■ TrueType Font Download Option ■ PostScript Language Level ■ Send PostScript Error Handler ■ Mirrored Output PostScript Output option The PostScript Output Option specifies the output format for PS files. Generally, you use the default setting, Optimize for Speed, to print your documents.
click Bitmap. If your printer is a TrueType rasterizer printer, click Native TrueType to download the TrueType font as an outline font. PostScript Language Level The PostScript Language Level option specifies which PS language level to use, from 1 to 3. The highest level supported by the HP Color LaserJet 2820/2830/2840 all-in-one is 3, and this is the default setting. Some printers support multiple levels.
Raster Compression (HP PCL 6 Unidriver only) Use the Raster Compression feature to select the graphics compression method: ■ Automatic. The software determines the best compression method to use. ■ Best Quality. Forces the software to use a lossless compression method. (Lossless means that no data is lost during compression.) ■ Maximum Compression. Where applicable, requires the software to always use a lossy compression method (some data is lost).
Windows HP unidriver features Figure 3-5 Paper/Quality tab The Paper/Quality tab contains the following controls: ■ Print Task Quick Sets group box ■ Paper Options group box ■ Document preview image Print Task Quick Sets The first group box in the upper portion of the Paper/Quality tab is Print Task Quick Sets.
Default Print Settings When you select Default Print Settings, nearly all of the settings are restored to the combination that existed after the driver was installed (the original settings). However, if the attribute combinations that are associated with watermark definitions, custom paper sizes, or the User Guide Print Settings quick set have been changed or deleted, the original settings are not restored.
Figure 3-6 Paper Options group box The appearance of the Paper Options group box changes when the Use Different Paper/Covers check box is selected. The following settings in the Paper Options group box are available: Windows HP unidriver features ■ Size is: ■ Source Is: drop-down menu ■ Type is: drop-down menu ■ Use Different Paper/Covers options Size is: The Size is: setting is a drop-down menu that lists all of the supported media sizes.
To create a custom paper size, click Start, click Settings, and then click Printers (Windows 2000) or Printers and Faxes (Windows XP or Windows Server 2003). Click the File menu, click Server Properties, and then select the Create a new form check box. Specify a name and dimensions for your paper size, and then click the Save Form button. This new paper size will be included in any list of paper sizes in the driver and application tabs.
Table 3-1 Standard paper types and engine speeds (continued) Paper type Engine speed Prepunched Full Labels 1/2 speed Bond Full Recycled Full Color Full Light (< 70 g/m2) Full Heavy (91 to 105 g/m2) Full Cardstock (106 to 163 g/m2) 1/2 speed Gloss (75 to 105 g/m2) Full Heavy Gloss (106 to 163 g/m2) Black and white: 1/2 speed Color: 1/4 speed Tough Paper (Gloss Film) 1/2 speed Envelope 1/2 speed Windows HP unidriver features The default setting is Unspecified, and the program selec
To configure the Use Different Paper/Covers options for a print job For each option, you can set a different tray using the Source Is: drop-down menu. For some options, the Type is: drop-down menu is also available. 1 To use different paper or cover stock, select the Use Different Paper/Covers check box. A list of options appears in the dialog box. The full set of selections is visible when you use the down arrow button to the right of the list to scroll.
The Front Cover and Back Cover options are as follows: ■ Add a Blank or Preprinted Cover check box ■ Source is: drop-down menu ■ Type is: drop-down menu When you select Front Cover or Back Cover, you must also select the Add a Blank or Preprinted Cover check box to enable the setting. When you select this check box, the Source is: and Type is: drop-down menus become available and a check mark appears next to the Back Cover option.
The Size is: driver setting for the first page applies to the entire print job. When this is set, the setting becomes unavailable for all the other Use Different Paper/Covers options. Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up.
Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For more information, see Print Task Quick Sets in the Paper/Quality tab section of this guide.
Figure 3-10 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default setting in the entry box is 100% of normal size.
to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the document preview image. Watermarks group box Use the Watermarks feature to select a watermark, create your own custom watermarks (text only), or edit an existing watermark.
Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select a different watermark or click New, all of the changes made to the previous watermark are saved, and only the current, unsaved changes can be canceled.
■ Shading drop-down menu ■ Size spin box ■ Style drop-down menu Name The Name drop-down menu lists fonts that are currently installed on the system. The default is languagedependent. Color The Color drop-down menu provides a fixed, unalterable set of color choices, in palette/color namepair form, for the watermark. The triplet values for these colors are shown in the following table.
Table 3-2 Watermark color values (continued) Setting Gray Red Yellow Green Cyan Blue Magenta 32 32 32 32 255 255 255 0 255 255 0 0 0 255 0 0 255 255 255 0 0 0 0 0 0 255 255 255 32 Darkest Shading ■ Lightest ■ Very Light (default) ■ Light ■ Medium Light ■ Medium ■ Medium Dark ■ Dark ■ Very Dark ■ Darkest Windows HP unidriver features The default Shading setting for new and preset watermarks is Very Light.
Finishing tab features Use the Finishing tab to print booklets and control the media output. The following illustration shows the Finishing tab.
Document Options The Document Options group box contains the following controls.
Table 3-3 Page orientation (continued) Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page.
3 In the Booklet Layout drop-down menu, select the type of booklet printing that you want (for example, Right Edge Binding). 4 Click OK in the print driver. 5 Click OK in the Print dialog box to print. Printing a book You can print a book in which the front cover, first page, other pages, last page, and back cover are printed on different media types. For more information, see the Paper/Quality tab features section of this chapter.
The preview document image changes to reflect alterations in these settings, as shown by the examples in the following illustration. Figure 3-13 Page-order preview images ■ 2 pages per sheet ■ 4 pages per sheet ■ 6 pages per sheet ■ 9 pages per sheet ■ 16 pages per sheet Windows HP unidriver features Document preview image The document preview image is a line-drawn image of a page that represents graphics and text.
Rotate by 180 degrees check box Select this feature to rotate the document image on the paper 180°. For example: If the return address on an envelope is smudged, try using this setting and feed the envelope so that the return address area is fed into the product first. Color tab Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and half-toning. Color output can also be converted to grayscale. The Color tab is shown in the following illustration.
Print Task Quick Sets The Print Task Quick Sets control is available on each Printing Preference tab, and is used to store the current combination of driver settings found on all of the other tabs.Print Task Quick Sets are either preset or user-defined printing specifications, such as paper size and pagers per sheet. For more information, see Print Task Quick Sets in the Paper/Quality tab section of this guide. Color options Use the Color Options group box to adjust the independent color controls.
Windows HP unidriver features Figure 3-15 Color Settings dialog box The Color Settings dialog box gives you independent control of the following settings: ■ Text ■ Graphics ■ Photographs ■ General Text, Graphics, and Photographs sections Use these sections to adjust the Neutral Grays setting for each control. Neutral Grays The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is embedded in the printer firmware. The options are Black Only or 4-Color.
General Use the General setting group to control the Edge Control, Halftone, and RGB settings for all color printing. Edge Control Edge Control determines how edges are rendered. Edge Control consists of these components: Adaptive Halftoning and Trapping. Adaptive Halftoning increases the edge sharpness. Trapping reduces the effect of color-plane misregistration by slightly overlapping the edges of adjacent objects. The Edge Control option offers four settings: ■ Off.
RGB Color The RGB Color settings affect the color treatment for object types and determines how colors are rendered. The options are Default (sRGB), Vivid, and Device. ■ Default (sRGB). This option interprets RGB color space (sRGB), which is the accepted standard for many software companies and organizations such as Microsoft and the World Wide Web Consortium. Default (sRGB) is the default setting for all components. ■ Vivid. This option sets the printer to increase the color saturation in the midtones.
Windows HP unidriver features Figure 3-16 Device Settings tab - HP PCL 6 Unidriver Figure 3-17 Device Settings tab - PS Emulation Unidriver 90 Chapter 3 Windows HP unidriver features ENWW
The Device Settings tab contains the following controls: ■ Form to Tray Assignment options ■ Font Substitution Table options ■ External Fonts option (HP PCL 6 Unidriver only) ■ Installable Options options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the media size in each input tray. Network administrators can use the Form to Tray Assignment setting to specify, in the driver, the media size that is loaded into each available input tray.
Windows HP unidriver features Figure 3-18 Font Substitution Table External Fonts (HP PCL 6 Unidriver only) Use the External Fonts option to install and remove external fonts for the printer. External fonts can be soft fonts or DIMM fonts. Clicking the External Fonts option causes the Properties button to appear. Clicking the Properties button opens the Font Installer dialog box, which is shown in the following illustration.
Installing external fonts 1 Click Start, click Settings, click Printers in Windows 2000 or Printers and Faxes in Windows XP, right-click the name of the printer, and then click Properties. 2 Click the Device Settings tab. 3 Click the External Fonts option. The Properties button appears. 4 Click the Properties button. The Font Installer dialog box appears.
Tray 2 This control specifies whether you have an additional 250-sheet Tray 2 installed on your printer. The default setting is Not Installed. In order to use Tray 2, you must change this setting to Installed. Allow Manual Duplexing Use this setting to allow printing on both sides of a page using manual two-sided printing. Printer Memory This option matches the setting to the amount of memory that is installed in the printer.
Available PostScript Memory This option specifies the amount of available PS memory and provides a spin box for changing this value. The available PS memory is a subset of the printer's total physical memory. The default PS memory setting for the HP Color LaserJet 2820/2830/2840 all-in-one is 2048 KB. It is usually best to set the PS memory to match what is shown on the configuration page.
Convert Gray Graphics to PostScript Gray This option specifies whether to convert the true gray (RGB value) in graphics to the gray that the PS Emulation Unidriver provides. The default setting is No. Add Euro Currency Symbol to PostScript Fonts This option specifies whether to augment the device fonts with the euro character. The default setting is Yes.
The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is default or user-defined.
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4 Windows HP traditional driver features This chapter includes the following information. ● HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) ● Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) Windows HP traditional driver features NOTE A PCL 5e driver is not included on the HP Color LaserJet 2820/2830/2840 printingsystem software CD. However, the HP Traditional PCL 5e Driver is supported through the printer firmware.
HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) This section describes the options available on each tab of the HP Traditional PCL 6 Driver interface. The following information is included.
Constraint messages Constraint messages are unsolicited messages that appear in response to specific actions you take. These messages alert you to selections that are illogical or impossible given the capabilities of the product or the current settings of other controls. For example, if you click Print on Both Sides and then change the paper type to Transparency, a message appears asking you to resolve this conflict.
Windows HP traditional driver features Figure 4-2 A property page with a Bubble Help icon The bubble typically appears next to a disabled control, although it can also accompany an enabled control if there is an important note concerning its use. Moving the pointer over the bubble changes the arrow to a gloved hand, which indicates that the area underneath the pointer is selectable.
Table 4-1 Bubble Help messages (continued) Condition/Cause Effect Message Finishing tab: Effects tab: To use this feature, set Pages per Sheet to 1 (see Finishing tab). The Pages per Sheetsetting is greater than 1 % of Normal Size is not available. Finishing tab: Finishing tab: The Booklet Printing setting is On. Pages per Sheet is not available. Finishing tab: Effects tab: The Booklet Printing setting is On. Print Document On is not available.
Table 4-1 Bubble Help messages (continued) Condition/Cause Effect Message existing watermarks, or you can delete one or more to make more room. Finishing tab: Paper tab, Back Cover option: The Booklet Printing option is not set to Off. The Bubble Help points to the No back Cover option button. To use this feature, set the Booklet Printing option to Off (see Finishing tab). Finishing tab features Use the Finishing tab to print booklets and control the media output.
The Finishing tab contains the following options. ■ Print Task Quick Sets ■ Document Options ■ Document preview image ■ Print Quality Print Task Quick Sets This group box appears on each of the print driver tabs.Print Task Quick Sets are either preset or userdefined printing specifications (such as paper size, pages per sheet, and so on). Default Print Settings The default setting is Default Print Settings. Other settings are User Guide Print Settings and Type new Quick Set name here.
Figure 4-4 Document Options group box The Document Options group box contains the following controls. Windows HP traditional driver features ■ Correct Order for Straight Paper Path. ■ Print on Both Sides (Manually). This setting is available only when the Allow Manual Duplexing check box on the Configure tab is selected. The Allow Manual Duplexing check box is selected by default.
Manually printing on both sides To manually print on both sides of the paper, you must send the paper through the printer twice. You can print by using the media output bin or the straight-through output path. HP recommends that you use the media output bin for lightweight paper and use the straight-through output path for any heavy media or media that curls excessively when printed.
use the media output bin for lightweight paper and use the straight-through output path for any heavy media or media that curls excessively when printed. Follow these steps to print on both sides manually: 1 Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of these ways. ● For tray 1, load the letterhead paper with the front side down, and the bottom edge leading into the printer first.
Table 4-3 Selected paper size (continued) Paper size selected Entries in Booklet Printing Drop-down menu Legal (Left Binding) Legal (Right Binding) A4 Off A4 (Left Binding) A4 (Right Binding) Booklet printing is disabled when the following paper sizes are selected: Executive, A5, and B5, and envelopes and postcards of any size. The Booklet Printing drop-down menu appears only when the following conditions exist: ■ Print on Both Sides (Manually) is selected.
Pages per Sheet The Pages per Sheet drop-down menu provides six settings: 1 (default), 2, 4, 6, 9, and 16. If you type another value into the box (for example, 3), the control will round the value to the nearest valid value (in this example, 4). Print Page Borders sets a line around each page image on a printed sheet to help visually define the borders of each logical page.
Print Quality The Print Quality group box provides options that control resolution, graphics settings, and font settings. The group box includes the following options: ■ Default ■ Custom The Print Quality group box also includes a Details button. Clicking this button opens the Print Quality Details dialog box, which provides options for various print-quality settings. The following illustration shows default Print Quality Details settings for the HP Traditional PCL 6 Driver.
Output Settings group box The Output Settings group box contains the following options: ■ Scale Patterns (WYSIWYG). Select the Scale Patterns (WYSIWYG) This feature is implemented to address the moiré effect created when certain software programs encounter certain patterns. Use this feature to turn off the pattern scaling. What you lose is WYSIWYG with patterns, but the printed result might look better. The feature works only with programs that use vector hatch patterns. This option is on by default.
Windows HP traditional driver features Figure 4-7 Effects tab - HP Traditional PCL 6 Driver The Effects tab contains the following options: ■ Print Task Quick Sets ■ Document preview image ■ Fit To Page ■ Watermarks Print Task Quick Sets Use Print Task Quick Sets to store the current combination of driver settings . Print Task Quick Sets are either preset by network-administrator settings or user-defined printing specifications (such as media size, pages per sheet, and so on).
Document preview image The document preview image is a line-drawn color image of a page that represents graphics and text. The image is always oriented so that the contents of the page are right-side-up. The preview image appears in the upper-right corner of all properties tabs except for the Configure tab. For more information, see the Document preview image section in the Finishing tab featuressection of this chapter.
% of Normal Size The % of Normal Size setting provides a slider bar for scaling the percentage setting. The default setting in the entry box is 100, or 100% of normal size. Normal size is defined as the paper size selected within the driver or what the driver receives from the software program (if the program does not negotiate the paper size with the driver). The driver scales the page by the appropriate factor and send it to the printer.
Figure 4-9 Watermark Details dialog box The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Windows HP traditional driver features Click OK to accept all changes made in the Watermark Details dialog box. However, clicking Cancel does not cancel all changes.
To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark Message for that watermark, you are, in effect, creating a new watermark. Watermark Message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list, except when more than one watermark has the same message. For example, you might want several different watermarks with the message DRAFT, each with a different font or size.
Table 4-4 Watermark color values (continued) Setting Gray Red Yellow Green Cyan Blue Magenta 224 224 224 224 255 255 255 192 255 255 192 192 192 255 192 192 255 255 255 192 192 192 192 192 192 255 255 255 160 255 255 160 160 160 255 160 160 255 255 255 160 160 160 160 160 160 255 255 255 128 255 255 128 128 128 255 128 128 255 255 255 128 128 128 128 128 128 255 255 255 96 255 255 96 96 96 255 96 96 255 255 255 96 96
■ Dark ■ Very Dark ■ Darkest These values represent the intensity of the color selected in the Color attribute. For example, a choice of Light plus Yellow (from the Color attribute) produces a lightly saturated yellow watermark. Very Dark plus Yellow produces a strongly saturated, deep-yellow watermark. Likewise, the various shading choices from Lightest to Darkest plus Gray produce shades of gray ranging from white to black. Size Font sizes from 1 to 999 points are available from the Size menu.
Windows HP traditional driver features Figure 4-10 Paper tab - HP Traditional PCL 6 Driver The Paper tab contains the following options. ■ Print Task Quick Sets ■ Paper Options ■ Document preview image ■ Printer image Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet.
Paper Options group box The settings specified in the Paper Options group box on the Paper tab apply to all of the pages of the document. The following illustration shows the Paper Options group box and the selections that are available by default.
media type, and you choose to keep the conflicting settings, the settings are processed in the following order: media size, media type, and then media source. Because driver settings are overridden by media-size settings in most software programs, it is generally best to use the driver to set media size only for software programs that lack a media-size setting, such as NotePad, or when you are producing a book or a booklet that does not require different media sizes.
The new name is compared only against the list of user-defined custom paper-size names, and not against the standard paper-size names. The complete set of titles for this button and the specific characteristics that determine its title and capabilities are discussed in the Dynamic command buttondynamic command button section of this guide. Name drop-down menu The Name drop-down menu shows the name of the most recently last selected custom paper size.
The following table illustrates the relationships between the Name drop-down menu, the command button, and the actions that take users from one state to another. State Drop-down menu contents Button label Action Next state 1 Untitled Save Click Save. 3 Type something into the Name drop-down menu. 2 Change the width or height values. 1 Select a saved item from the drop-down menu. 3 Click Save. 3 Type something into the Name drop-down menu. 2 Change the width or height values.
Width and height controls The width and height values can be changed either by typing numeric strings into the edit boxes or by selecting the up and down arrows. Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry. See the Custom width and height control limits section of this guide.
Close button The Close button closes the Custom Paper Size dialog box according to the logic described in the following table. In all cases, any custom paper sizes successfully saved (and not renamed or deleted) while the dialog box is open will remain in the paper-size list on the Paper tab. The following table lists options that appear when you click the Close button. Table 4-6 Close dialog box text strings If the drop-down menu contains ... And the button says ...
To use Use Different Paper/Covers options, you must configure the setting for the print job. Each option for the Use Different Paper/Covers setting is described in the sections that follow this procedure. Use the following instructions to configure the setting. To configure the Use Different Paper/Covers options for a print job For each option, you can set a different tray by using the Source Is: drop-down menu. For some options, the Type is: drop-down menu is also available.
Figure 4-13 Front Cover setting The Front Cover and Back Cover options are as follows: ■ Add a Blank or Preprinted Cover check box ■ Source is: drop-down menu ■ Type is: drop-down menu When you select Front Cover or Back Cover, you must also select the Add a Blank or Preprinted Cover check box to enable the setting. When you select this check box, the Source is: and Type is: drop-down menus become available and a check mark appears beside Front Cover or Back Cover, depending on your selection.
Figure 4-14 First Page, Other Pages, and Last Page options The First Page, Other Pages, and Last Page options are as follows: ■ Size is: drop-down menu ■ Source is: drop-down menu ■ Type is: drop-down menu The Size is: driver setting for the first page applies to the entire print job. When this is set, the setting becomes unavailable for all the other Use Different Paper/Covers options. The Source is: setting specifies the source tray to use for printing a document.
Type is: drop-down menu The Type is: drop-down menu shows all the paper types that the HP Color LaserJet 2820/2830/2840 all-in-one supports. When you use the default setting, Unspecified, the printer uses the default media type, which is usually Plain. No mechanism exists for manually adding custom media types through the driver. Custom types can be added only by using the bidirectional communication mechanism, so they must already exist in the printer when the bidirectional query occurs.
Printer image The bitmap image in the lower-right portion of the Paper tab screen represents the current physical configuration of the printer according to the driver configuration data (obtained automatically through bidirectional communication, or configured manually through the driver). It should have the same appearance as the image in the same location on the Configure tab. On the Paper tab, the printer image contains hot spots for selecting a media source.
● Copies ● Orientation ● Document preview image ● About Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For more information, see Print Task Quick Sets in the Finishing tab section of this guide. Copies Use the Copies group box to specify the number of copies to print.
Landscape Select this option to print your document in Landscape orientation. Rotate by 180 degrees Select the Rotate by 180 degrees check box to rotate the document image on the paper 180°. For example: If the return address on an envelope is smudged, try using this setting and feed the envelope so that the return address area is fed into the printer first. Document preview image The preview image is a line-drawn color image of a page that represents graphics and text.
Color tab features Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and half-toning. Color output can also be converted to grayscale. The Color tab is shown in the following illustration.
such as paper size and pages per sheet. For more information, see Print Task Quick Sets in the Finishing tab section in this chapter. Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the color rendering and print quality. To use default coloration settings, click the Automatic option button. To change the default coloration settings, click the Manual option button and then click the Settings button.
menu controls the selection of a device-dependent color table that is embedded in the printer firmware. The options are Black Only or 4-Color. ■ Black Only. This option generates neutral colors (grays and blacks) by using only black toner which ensures that neutral colors do not have a color cast. ■ 4-Color. This option generates neutral colors by combining all four colors of toner, which produces smoother gradients and transitions to non-neutral colors. It also produces the darkest possible black.
RGB Color settings affect the color treatment for all objects and determines how colors are rendered. The options are Default (sRGB), Vivid, and Device. ■ Default. This option interprets RGB color as standard default RGB color space (sRGB), which is the accepted standard for many software companies and organizations, such as Microsoft and the World Wide Web Consortium. ■ Vivid. This option sets the printer to increase the color saturation in the midtones.
Windows HP traditional driver features Figure 4-19 Configure tab The printer image in the lower-right portion of the Configure tab represents the current physical configuration of the product and corresponds to its configuration data, which is either obtained automatically through bidirectional communication or configured manually. It should look the same as the image that appears in the same location on the Paper tab. For more information, see Paper tab features.
For the HP Color LaserJet 2820/2830/2840 all-in-one, the following paper-handling options are available. ■ Allow Manual Duplexing (selected by default) ■ Allow Scaling from Large Paper (cleared by default) Optional Paper Sources The Optional Paper Sources drop-down menu lists optional media sources for the HP Color LaserJet 2820/2830/2840 all-in-one. The list of available media sources varies, depending on your product, its input accessories, and the product configuration settings on the Configure tab.
Fonts The Fonts group box contains a Font DIMM check box and a corresponding Configure button. Selecting the Font DIMM check box tells the driver that a Font DIMM is installed, and that stored data about the fonts on the DIMM is available. When the check box is selected, the Configure button is enabled. Click the Configure button to open the Configure Font DIMMs dialog box.
3 Click Browse. The Font DIMM Files dialog box appears. 4 Find and select the appropriate Printer Cartridge Metrics (.PCM) file that came with the font DIMM. 5 Click Open. 6 If you want to, specify a Font DIMM Name in the Add Font DIMM dialog box. 7 Click OK. The selected printer cartridge metrics (.PCM) file appears in the Installed DIMMs list. Select the .PCM file to see a list of available fonts in the Fonts on DIMM list. 8 Click OK to close the Add Font DIMM dialog box.
Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) This section provides information about the features of the HP PS traditional driver. The following information is provided: ● HP postscript level 3 emulation support ● Paper tab features ● Graphics tab features ● Device Options tab features ● PostScript tab features HP postscript level 3 emulation support A set of 92 PS Level 3 soft fonts is included with the printing-system software.
Figure 4-22 Paper tab - HP PS traditional driver ● Paper size ● Layout ● Orientation ● Paper source ● Copies ● Custom button ● Unprintable Area button ● About button ● Restore Defaults button Windows HP traditional driver features The Paper tab contains controls for the following options: Paper size Displays the paper or envelope sizes supported by your printer. Click the size you want to use. If your printer supports custom paper sizes, a Custom icon appears.
size of paper. The setting may be in this dialog box, such as the Paper source setting, or it may be a setting on the product. Layout Specifies how many pages of your document to print on one piece of paper. For example, 1 up prints one page of your document per piece of paper; 2 up prints two pages on one piece of paper, dividing the paper in half. This option is ignored if you print an EPS file. Orientation Determines how the document is positioned on the page.
Halftoning ● Special ● Scaling ● Restore Defaults button Figure 4-23 Graphics tab Resolution Specifies the resolution you want for printing, in dots per inch (dpi). Higher-resolution settings produce higher-quality printing; however, your documents may take longer to print. The resolutions available depend on the product capabilities.
Choose Rendering Intent button Click the Choose Rendering Intent button to specify how you want your color images created to produce the best-looking image on the printed page. If you are printing a chart or using fully saturated, bright colors, it's best to click Saturation. For photographs or pictures where the colors blend together, click Contrast.
● Restore Defaults button Figure 4-25 Device Options tab Specifies the amount of memory in your printer. If the value here does not match the amount of memory on your printer, you may need to change it if you have problems printing. Printer features Displays settings specific to your printer. You can change the settings by clicking the setting and then specifying a new value in the Change Setting for list. Installable options Lists the options that you can install in your printer.
● PostScript Output Format ● PostScript header ● PostScript error info ● Advanced ● Restore Defaults Windows HP traditional driver features Figure 4-26 PostScript tab PostScript Output Format Specifies the format for PostScript files. In general, use PostScript (optimize for speed) for printing a document. To create a file that conforms to the Adobe Document Structuring Conventions (ADSC), click PostScript (optimize for portability - ADSC).
If you have an HP printer that supports both PostScript and another printer language, you may need to click PJL archive format. This notifies the printer that the document is being printed in a different printer language. PostScript header Specifies whether to send header information to the printer each time you print a document. If you print to a local printer, you can save printing time by sending the header information to your printer only once.
Figure 4-27 Advanced PostScript options ■ PostScript language level specifies which level of PostScript language to use. Some printers support both level 1 and 2. If your printer supports level 2, it is probably best to use level 2. ■ Bitmap compression specifies whether to compress graphics before sending your document to the printer. If you are using PostScript level 2, or if you are using PostScript level 1 and a printer connected to a serial port, click Compress bitmap images.
■ Send CTRL+D after job sends a CTRL+D to notify the printer that the current job has finished printing and to reset the printer. If you are printing over a UNIX-based network, such as Banyan VINES, AT&T StarGROUP, or Sun, you may need to clear these settings. Restore Defaults Windows HP traditional driver features Click the Restore Defaults button to restore the settings in this dialog box to their original values.
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5 Macintosh software overview This chapter provides information about the following topics: Supported Macintosh operating systems ● Supported e-mail programs ● All-in-one software for Macintosh ● System requirements for a direct connection (Macintosh) ● Installation overview ● Installation options ● Installation dialog-box options for Macintosh ● HP LaserJet all-in-one uninstall instructions for Macintosh Macintosh software overview ● ENWW 153
Supported Macintosh operating systems The Macintosh all-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products supports the following operating systems: ■ Apple Mac OS 9.2.2 ■ Apple Mac OS X (V10.2.8 and V10.3.
Supported e-mail programs The following table lists some examples of supported e-mail programs for Macintosh.
All-in-one software for Macintosh This section provides information about the following topics: ● Software components for Macintosh ● Software features not available on Macintosh operating systems ● Software component availability for Macintosh ● Software component localization ● Ordering software for Macintosh ● HP EWS Device Configuration Software components for Macintosh The following table lists the software components for the HP Color LaserJet 2820/2830/2840 all-in-one products that are ava
Table 5-2 Software components for Macintosh (continued) Component Description NOTE On Macintosh operating systems that use the HP LaserJet all-in-one product software, you can send faxes from the computer, but you cannot receive faxes to the computer. HP LaserJet Scanner program Allows you to select scan options and then store the image to a file. Open the scanning software from either the HP LaserJet Director. The default file format for the Scan-to-Email feature is .
Table 5-3 Software component availability for Macintosh Component Macintosh Drivers Mac PostScript Printer Description PPD X Fax driver X Scan driver X Installers Macintosh Installer for OS 9 X Macintosh Installer for OS X X Bidirectional communication Network Bidirectional Communications X Direct Connect Bidirectional Communications X HP Aio Setup Assistant X Online Documentation HP Color LaserJet 2820/2830/2840 User Guide X HP LaserJet 2820/2830/2840 Readme X Help systems X Other H
To request the software CD by phone, see the following Web site for the correct contact number for your country/region. welcome.hp.com/country/us/en/wwcontact.html The following table lists the part numbers and language groups of the HP Color LaserJet 2820/2830/2840 all-in-one software CDs.
● System ● Print ● Fax ● Networking NOTE If you are not using the most recent version of your browser, you might need to click the refresh button to gain access to the full feature set. Status The Status tab allows you to access and print out detailed information regarding device and supply status, device configuration, network configuration, and usage.
Figure 5-2 HP EWS Device Configuration – System tab Print The Print tab allows you to view and change settings for print jobs, memory cards, PCL5e fonts, and PostScript error reaction. Figure 5-3 HP EWS Device Configuration – Print tab Fax ENWW All-in-one software for Macintosh 161 Macintosh software overview The Fax tab allows you to view and change settings for fax sending, fax reception, error correction, and creation of various logs and reports.
Figure 5-4 HP EWS Device Configuration – Fax tab Networking The Networking tab allows you to view and change settings for your device’s network connection and communication.
ENWW All-in-one software for Macintosh 163 Macintosh software overview Figure 5-5 HP EWS Device Configuration – Networking tab
System requirements for a direct connection (Macintosh) The HP all-in-one software has the following minimum system requirements: ■ Mac OS 9.2.2 or Mac OS X, V10.2.8 and V10.3.x ■ Macintosh computer (Power PC processor), such as an iMac, Power Macintosh G3, Power Macintosh G4 233 MHz, Power Mac G5, or higher ■ RAM: Mac OS 9 - minimum system memory 64 MB; Mac OS X (V10.2.8 and V10.3.x - minimum system memory 128 MB. These are minimum system requirements for memory.
Installation overview The software for the HP Color LaserJet 2820/2830/2840 all-in-one products comes on a single CD. On Macintosh operating systems, the HP all-in-one Installer installs the HP LaserJet all-in-one software for your product from the CD onto the hard disk.
Installation options The HP all-in-one software can be used with the HP Color LaserJet 2820/2830/2840 all-in-one products in the following configurations: ■ A computer is directly connected to the product through a USB port and the HP all-in-one software is loaded on the computer. (This provides the most product functionality.) ■ The product is connected to a network and you install the HP all-in-one software on a computer that has access to the network.
3 Double-click the Start Here icon. Figure 5-6 Start Here icon The Animated Getting Started Guide opens. NOTE The following graphic shows the Mac OS X version of the Animated Getting Started Guide Screen.
4 If you have not set up your HP Color LaserJet 2820/2830/2840, click Begin Setup and follow the setup sequence to the end. The following screen appears when setup is complete. Figure 5-8 Congratulations! Your all-in-one setup is complete screen 5 Click Install Software. Macintosh installation instructions for direct connections This section provides information about the following topics: ■ Installation instructions for Mac OS 9.2.2 ■ Installation instructions for Mac OS X V10.2.8 and V10.3.
5 When prompted, restart the computer. After the computer restarts, the HP Setup Assistant starts automatically. 6 Follow the onscreen instructions to complete the installation. Installation instructions for Mac OS X Use the following instructions to install the software on a Macintosh computer running Mac OS X. 1 Follow the instructions in the Installation instructions for all Macintosh OSs — Animated Getting Started Guidesection of this guide.
6 Under Select Device, click the TCP/IP option, and then click Create. Type the HP LaserJet all-inone product TCP/IP address, and then click OK. 7 Follow the onscreen instructions to complete the setup and then click Done.
Installation dialog-box options for Macintosh The following sequence describes the dialog-box options that appear during the HP all-in-one software installation on Macintosh systems. NOTE In the following installation sequence, the product name HP Color LaserJet 2820/2830/2840 represents the specific HP all-in-one product that you are installing. Figure 5-9 Authenticate dialog box Type your user name and password, and then click OK to continue.
Figure 5-10 License dialog box – HP Software License Agreement Click Accept to initiate the installation process. Click Printto open the Page Setup dialog box for your default printer and then print a copy of the license agreement. Click the language list to change the language of the License Agreement and the user interface. Click Save As to open the system Save dialog box and then save the text of the software license agreement to disk. Click Decline to exit the installer.
Figure 5-12 If you are using a USB cable... dialog box After you have connected the USB cable, click OK. When software installation is complete, the Restart alert appears. Figure 5-13 Restart alert Click Restart to close the installer and restart the computer. After the computer restarts, you must log in to the computer, and then the HP All-in-One Setup Assistant starts automatically. NOTE If the HP Setup Assistant does not start automatically, follow these steps: 1. Click Macintosh Hard Drive. 2.
Figure 5-14 hp all-in-one Setup Assistant – Introduction Click Next to go to the Select Device dialog box.
Figure 5-15 hp all-in-one Setup Assistant – Select Device NOTE If you have not yet connected the product to your computer, the No devices found message appears instead of a list of HP all-in-one products. Connect the product to the computer with the USB cable, turn on the HP Color LaserJet 2820/2830/2840, and then click Rescan USB. The HP LaserJet all-in-one product appears in the list box.
Figure 5-16 hp all-in-one Setup Assistant – User Identification NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Type the required information in the red fields. Click Next to go to the Phone Line dialog box. Click Back to return to the Select Device dialog box.
Figure 5-17 hp all-in-one Setup Assistant – Phone Line NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840 all-in-one products. Select the appropriate options. Whether you select Yes (separate fax line) or No (shared line), click Nextto go to the Outside Line dialog box. Click Back to return to the User Identification dialog box.
Figure 5-18 hp all-in-one Setup Assistant – Outside Line NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you do not need to dial a number to get to an outside line, click the No, I don't use a dial prefix option. If you do need to dial a number to get an outside line, click the Yes, my dial prefix is: option and type the number into the text box.
Figure 5-19 hp all-in-one Setup Assistant – Distinctive Ring NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you have a distinctive ring service, click Yes, and then select the type of ring from the drop-down menu. If you do not have a distinctive ring service, click No. If you clicked Yes, click Next to go to the Finish dialog box. Click Back to return to the Outside Line dialog box.
Figure 5-20 hp all-in-one Setup Assistant – Answering Machine NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you have an answering machine that answers calls at the specified number, click Yes, I will. If you do not have an answering machine that answers calls at the specified number, click No, I will not. Click Next to go to the Finish dialog box. Click Back to return to the Distinctive Ring dialog box.
Figure 5-21 hp all-in-one Setup Assist – Finish The information you typed in previous dialog boxes appears in the Finish dialog box. If any items need to be changed, click the Back button to return to the dialog boxes that you need to change. If you have separate lines for your fax and voice calls, click Back to return to the Outside Line dialog box. If you have one line for your fax and voice calls, click Back to return to the Answering Machine dialog box.
Figure 5-22 hp all-in-one Setup Assistant – Congratulations Click Done to close the HP All-in-One Setup Assistant.
HP LaserJet all-in-one uninstall instructions for Macintosh Use the following instructions to uninstall the HP LaserJet all-in-one software from the computer: 1 Locate the HP All-in-One Uninstaller utility icon in the HP All-In-One Software folder by using the following path: /Applications/hplaserjetaio/HP Uninstaller ENWW 2 Specify whether you want to perform an uninstall for all HP devices, or only for a specific device.
Macintosh software overview 184 Chapter 5 Macintosh software overview ENWW
The HP Toolbox The HP Toolbox 6 This section provides information about the following topics: ENWW ● Overview of the HP Toolbox ● System requirements ● Key features ● Configuration options 185
The HP Toolbox Overview of the HP Toolbox NOTE The HP Toolbox is available for Windows operating systems only. NOTE The HP Color LaserJet 2820/2830/2840 all-in-one products use V4.0 of the HP Toolbox. Some differences may exist between this version of HP Toolbox and previous versions. The HP Toolbox is a web application that allows end users to easily communicate and manage their HP LaserJet all-in-one product.
Navigation Every HP Toolbox screen that appears in the HP Toolbox section contains a Left Navigation section at the left side of the window. This navigation section allows you to gain access to the following screens from any screen that is displayed in the HP Toolbox section. ■ Device Select screen ■ Current Alerts screen ■ Text Only screen The left navigation section contains a link to a text-only version of the screen that is being displayed.
The HP Toolbox System requirements The following table describes the system requirements for the HP Toolbox. Web browser requirements The browser requirements presented in this section are not necessarily minimum standards; rather, they are the minimum tested environments. Other current Web browsers, even if untested, might also provide access to HP Toolbox screens.
The HP Toolbox Key features This section provides information about the following topics: ● Scan to e-mail or a folder ● Receive faxes to this computer ● Receive Alert messages for device events Scan to e-mail or a folder In the Scan to e-mail or a folder feature, you can set up the HP LaserJet all-in-one product to later initiate a scan directly from the HP LaserJet all-in-one product control panel. On the HP LaserJet all-in-one product control panel, press the SCAN TO button.
The HP Toolbox Receive faxes to this computer This feature of the HP Toolbox allows you to receive incoming faxes to the computer, rather than printing them or forwarding them to another fax number. NOTE If the host computer is turned off or disconnected from the HP LaserJet all-in-one product when a fax is received, the fax is stored on the all-in-one product until the host computer is turned on or reconnected to the HP LaserJet all-in-one product.
Manual feed ■ Device errors (such as insufficient memory) The HP Toolbox ■ The following alert messages are available: ● HP Device pop-up alert messages ● System-tray icon alert ● E-mail alert HP Device pop-up alert messages Pop-up alert messages notify you immediately when an error or print-cartridge warning occurs in the device. An error, such as a paper jam, halts device operation and requires correction before the device continues operation. The alert condition can be corrected at any time.
The HP Toolbox Configuration options The HP Toolbox is divided into two main sections: the HP Toolbox section and the Device Settings section. Each of these sections has controls grouped into a set of tabs. In addition to these two sections, the HP Toolbox has other screens that are accessible from various points within the HP Toolbox. The following lists describe the basic layout of these sections and the configuration options available on each tab.
Print Info Pages screen Device Status The Device Status screen shows device status messages from the device. The Device Status screen also displays some pertinent product information and device settings.
The HP Toolbox Figure 6-2 Device Status screen Supplies Status Use this screen to view the status of various product supplies, such as the amount of toner in the print cartridge.
The HP Toolbox Figure 6-3 Supplies Status screen Setup Status Alerts Use this screen to set up on the Status Alerts for the HP LaserJet all-in-one product. Select the Turn on alerts option and click the Apply button to turn on alerts.
The HP Toolbox Figure 6-4 Set up Status Alerts screen By selecting the options under Show an alert, you can receive the alerts like those listed in the following table.
■ As a pop-up message ■ As a system tray icon Set up E-mail Alerts The following illustration shows the Set up E-mail Alerts screen.
The HP Toolbox Figure 6-6 Set up E-mail Alerts screen – 2 of 2 E-mail messages can be sent to you when certain events occur at the device. You can select the specific events about which you want to be notified. To use this feature, you must use a valid e-mail address, select the events for which you want notification, configure the SNMP e-mail server that will be used to send the e-mail message, and click Apply to save the settings.
Device Configuration The Device Configuration screen displays the values of all of the settings available to be set in the device, and also other configuration items such as installed DIMMs, Personalities, and page counts. The contents of this screen should be consistent with the configuration page generated by the device.
The HP Toolbox Figure 6-8 Device Configuration screen – 2 of 4 200 Chapter 6 The HP Toolbox ENWW
The HP Toolbox Figure 6-9 Device Configuration screen – 3 of 4 ENWW Configuration options 201
The HP Toolbox Figure 6-10 Device Configuration screen – 4 of 4 Network Configuration The following illustration shows the Network Configuration screen. Use this screen to configure various network settings.
The HP Toolbox Figure 6-11 Network Configuration screen ENWW Configuration options 203
The HP Toolbox Print Info Pages The Print Info Pages screen provides users the ability to easily print out the internal special pages that are generated by the device. Figure 6-12 Print Information Pages screen The contents of these reports are generated by the device firmware, and not by the HP Toolbox. The screen also provides a link that you can click to go easily to the Fax Reports screen. Event Log Use this screen to monitor events for your HP LaserJet all-in-one product.
The HP Toolbox Figure 6-13 Event Log screen Fax tab The Fax tab contains the following screens. ■ Fax Tasks ■ Fax Phone Book ■ Phone Book - Edit Entry ■ Phone Book - Create Group ■ Phone Book - Edit Group ■ Phone Book - Import ■ Phone Book Import - Select Entries ■ Fax Send Log ■ Fax Receive Log ■ ENWW Fax Viewer. This screen is available from the Fax Send Log and Fax Receive Log screens. The Fax viewer screen is available only for faxes sent to the computer.
The HP Toolbox Fax Tasks This screen provides access to common fax related functionality and settings. Figure 6-14 Fax Tasks screen The options in the Fax Functions section send commands to the HP LaserJet all-in-one product. The following options are available. 206 ■ Send Fax. The Send Fax button opens the Send Faxapplication. ■ Reprint Last Faxes.
The Fax Receive Mode section lists options for receiving faxes. You can choose one of these options. ■ Print the Received Faxes. This is the default selection. If you choose this option, you also have the option to receive a notification (pop-up) message when a fax is printed. ■ Receive faxes to this computer. If you choose this option, you also have the option to receive a notification (pop-up) message when a fax is received. NOTE This option is enabled only in direct-connect installations.
The HP Toolbox Figure 6-15 Fax Phone Book screen Fax Phone Book - Edit Entry This screen opens after clicking Edit for an entry that corresponds to an individual phone book entry (NOT a group entry).
The HP Toolbox Figure 6-16 Fax Phone Book – Edit Entry screen Fax Phone Book - Create a New Group This screen opens by clicking New Group on the Fax Phone Book screen. The Entry number field is populated with the first available entry in the phone book. The maximum number of characters that a name can have in a phone book entry is 16. Only 12 of these characters are displayed on the product control panel, because 4 characters are used to display the phone-book entry number (for example, 001:).
The HP Toolbox Figure 6-17 Fax Phone Book - Create a New Group screen Fax Phone Book - Edit a Group This screen opens by clicking Edit for a Group entry on the Fax Phone Book screen. The behavior of this screen is identical to the Create a New Group screen.
The HP Toolbox Figure 6-18 Fax Phone Book - Edit a Group screen Import information into the Fax Phone Book Use the Import information into the Fax Phone Book screen to import phone book data that has been exported from external e-mail applications. You must select one of the following applications.
The HP Toolbox Figure 6-19 Import information into the Fax Phone Book screen NOTE Phone book files that were created using the HP LaserJet 3300 series product software cannot be imported into HP Toolbox for use with the HP Color LaserJet 2820/2830/2840 all-inone products. Any phone numbers used with the HP LaserJet 3300 series product must be reconfigured for use with the HP Color LaserJet 2820/2830/2840 all-in-one products.
7 Click Finish. 8 Open the HP Toolbox and click the Fax tab. 9 From the left navigation bar, click Fax Phone Book. The HP Toolbox Your designated file name and path now appear in the text box. Click Next to continue. 10 Click Import Phone Book. 11 Click the phone book application option button from which you are importing. 12 Click Browse and navigate to the file you saved in step 6. Click the file name and then click Open. The file name and path appear in the text box. 13 Click Continue.
The HP Toolbox Figure 6-20 Fax Phone Book – Import – Select Entries screen NOTE Although this illustration shows only the first 20 entries, you can import up to 120 entries. Fax Send Log and Fax Receive Log The Fax Send log and the Fax Receive log list the faxes that have been sent or received by the HP LaserJet all-in-one product.
The HP Toolbox Figure 6-21 Fax Send Log screen Figure 6-22 Fax Receive log screen ENWW Configuration options 215
The HP Toolbox Clicking the Refresh button causes the HP Toolbox to pull new fax data from the HP LaserJet all-inone product. The following information is displayed about each fax in the log. ■ Date and time ■ Job number ■ Fax number ■ Pages ■ Result The fax logs can be sorted by any of these columns by clicking on the column name that you want to sort by. A triangle appears next to the column heading that designates ascending or descending order.
The HP Toolbox Figure 6-23 Fax Viewer screen Fax Data Properties Use these settings to manage the space used to store faxes on your computer. You can save more faxes if you specify a larger total data size.
The HP Toolbox Figure 6-24 Fax Data Properties screen These settings apply to faxes that have been sent from or received to your computer. These settings apply only if you have chosen to send or receive faxes remotely from your computer. If you select either the Delete fax data files older than: check box or the Limit total data storage size: check box, you must type a corresponding value in the Days or MB field, and then click Apply to save the settings.
The HP Toolbox Figure 6-25 Fax Reports screen Detailed Fax Settings This screen provides navigational links to the Fax Settings tab and the Fax Set-up Wizard.
The HP Toolbox Figure 6-26 Detailed Fax Settings screen Fax: How do I... ? The following illustration shows the Fax: How do I... ? screen. Figure 6-27 Fax: How do I...
The HP Toolbox Scan to tab The Scan to tab contains the following screens: ● Scan to E-mail or Folder ● Preferences ● How do I... ? Scan to E-mail or Folder Use this screen to add entries to the list that appears on the HP LaserJet all-in-one product control panel when you press the SCAN-TO button on the control panel. Enter an e-mail address or a folder location to which you can send scanned information directly from the HP LaserJet all-in-one product to your computer.
The HP Toolbox Preferences This screen allows you to make changes to the way the product scans documents. Figure 6-29 Preferences for Scan to E-mail or a Folder screen NOTE These preferences apply only to scans that you initiate by using the SCAN TO button on the HP Color LaserJet 2820/2830/2840 all-in-one control panel. The following table shows the scanning options available on this screen.
Option Scan to e-mail settings Scan to a folder settings File type ■ Adobe PDF (*.pdf); default setting ■ Adobe PDF (*.pdf) ■ JPEG (*.jpg, *.jpeg) ■ JPEG (*.jpg, *.jpeg); default setting ■ GIF (*.gif) ■ GIF (*.gif) ■ Windows Bitmap (*.bmp) ■ Windows Bitmap (*.bmp) ■ TIFF (*.tiff, *.tif) ■ TIFF (*.tiff, *.tif) ■ TIFF – compressed (*.tiff, *.tif) ■ TIFF – compressed (*.tiff, *.
Table 6-3 Preferences for Scan to E-mail or a Folder (continued) The HP Toolbox Option Scan to e-mail settings Scan to a folder settings ■ Photo: 8x6 in (24x15 cm) ■ Photo: 8x6 in (24x15 cm) ■ Photo: 8x10 in (20x25 cm) ■ Photo: 8x10 in (20x25 cm) The HP LaserJet all-in-one software converts scanned documents to a format that you specify and sends them directly to an e-mail address or a folder that you have designated through the Scan to tab in the HP Toolbox.
Print Problems screen ■ Scan Problems screen ■ Copy Problems screen ■ Fax Problems screen ■ Memory Card Problems screen ■ Troubleshooting Tools screen ■ Animated Demonstrations screen The HP Toolbox ■ Troubleshooting Process The following illustration shows the Troubleshooting Process screen. Figure 6-31 Troubleshooting Process screen Troubleshooting Information The following illustration shows the Troubleshooting tools screen.
The HP Toolbox Figure 6-32 Troubleshooting tools screen Control Panel Messages The following illustration shows the Control Panel Messages screen.
The HP Toolbox Figure 6-33 Control panel messages screen Clearing Jams The following illustration shows the Clearing Jams screen.
The HP Toolbox Figure 6-34 Clearing jams screen Print Problems screen Use this section to find tips for solving print problems with the HP LaserJet all-in-one product. NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide.
The HP Toolbox Figure 6-35 Print problems screen Scan Problems Use this section to help you troubleshoot scan problems with your HP LaserJet all-in-one product.
The HP Toolbox Figure 6-36 Scan problems screen NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide. Copy Problems Use this screen to help you troubleshoot copy problems with your HP LaserJet all-in-one product.
The HP Toolbox Figure 6-37 Copy problems screen NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide. Fax Problems Use the information in this section to troubleshoot general fax issues. NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide.
The HP Toolbox Figure 6-38 Fax problems screen Memory Card Problems The following illustration shows the Memory card problems screen.
The HP Toolbox Figure 6-39 Memory card problems screen Troubleshooting Tools The following illustration shows the Troubleshooting Tools screen.
The HP Toolbox Figure 6-40 Troubleshooting Tools screen Animated Demonstrations The following illustration shows the Animated Demonstrations screen. Click the links on this screen to view animated demonstrations about your HP Color LaserJet 2820/2830/2840 all-in-one.
The HP Toolbox Figure 6-41 Animated Demonstrations screen Documentation tab The Documentation tab contains the following screens. ● How do I... ? screens ● Print: How do I... ? ● Fax: How do I... ? ● Copy: How do I... ? ● Scan: How do I... ? ● Photo: How do I... ? ● Network: How do I... ? ● Other: How do I... ? ● User Guide How do I... ? screens For each of the How do I...? screens (Print, Fax, Copy, Scan, Photo, Network, and Other), there is a set of links on each screen.
The HP Toolbox Print: How do I... ? This screen provides links to information to help you perform print tasks. Figure 6-42 Print: How do I... ? screen Fax: How do I... ? This screen provides links to information to help you perform fax tasks.
The HP Toolbox Figure 6-43 Fax: How do I? screen Copy: How do I... ? This screen provides links to information to help you perform copy tasks. Figure 6-44 Copy: How do I...
The HP Toolbox Scan: How do I... ? This screen provides links to information to help you perform scan tasks. Figure 6-45 Scan: How do I... ? screen Photo: How do I... ? The following illustration shows the Photo: How do I... ? screen.
The HP Toolbox Figure 6-46 Photo: How do I... ? screen Network: How do I... ? The following illustration shows the Network: How do I... ? screen. Figure 6-47 Network: How do I...
The HP Toolbox Other: How do I... ? The following illustration shows the Other: How do I... ? screen. Figure 6-48 Other: How do I... ? screen User Guide Use this screen to gain access to the HP Color LaserJet 2820/2830/2840 User Guide.
The HP Toolbox Figure 6-49 User Guide screen Device Settings section The Device Settings section comprises the following tabs. ■ System Settings tab ■ Print Settings tab ■ Fax Settings tab ■ Copy Settings tab ■ Network Settings tab NOTE Settings that are specified in the HP LaserJet all-in-one product driver override settings made in the HP Toolbox.
The HP Toolbox System Settings tab The System Settings tab contains the following screens: ■ Device Information ■ Paper Handling ■ Print Quality ■ Print Density ■ Print Modes ■ System Setup ■ Volumes ■ Date/Time ■ Service ■ Device Polling ■ Save/Restore Device Information Use this screen to add or change information about your HP LaserJet all-in-one product.
The HP Toolbox Paper Handling Use this screen to change the paper handling defaults for your HP LaserJet all-in-one product. Figure 6-51 Paper Handling screen The following table shows the Paper Handling settings that are available.
Table 6-4 Paper Handling options and settings (continued) The HP Toolbox Option Settings Default paper type ■ Envelope C5 ■ Envelope DL ■ Envelope B5 ■ Custom ■ B5 (JIS) ■ Postcard (JIS) ■ Double Postscard (JIS) ■ A5 ■ 8.
Option Tray 1 type The HP Toolbox Table 6-4 Paper Handling options and settings (continued) Settings ■ A4 ■ Executive ■ B5 (ISO) ■ Envelope #10 ■ Envelope Monarch ■ Envelope C5 ■ Envelope DL ■ Envelope B5 ■ Custom ■ B5 (JIS) ■ Postcard (JIS) ■ Double Postscard (JIS) ■ A5 ■ 8.
Table 6-4 Paper Handling options and settings (continued) The HP Toolbox Option Settings Tray 2 size ■ Any; default setting ■ Letter ■ Legal ■ A4 ■ Executive ■ B5 (ISO) ■ B5 (JIS) ■ A5 ■ 8.5x13 (Foolscap) ■ Any; default setting ■ Bond ■ Colored ■ Heavy (90-105g/m2) ■ Letterhead ■ Light (<75gm2) ■ Plain ■ Preprinted ■ Prepunched ■ Recycled Tray 2 type Print Quality Use this screen to change the print quality defaults for your HP LaserJet all-in-one product.
The HP Toolbox Figure 6-52 Print Quality screen The following table shows the options and settings for the Print Quality screen.
Table 6-5 Print Quality options and settings (continued) The HP Toolbox Option Settings Calibration Timing Calibrate Now ■ After 15 minutes; default setting ■ After 30 minutes ■ After 60 minutes ■ Never ■ 12 hours ■ 24 hours ■ 48 hours; default setting ■ 96 hours ■ 168 hours Check box (select or clear) Optimize Cleaning Pass More ITB Current Less ITB Current More T2 Current Less T2 Current 24 Hour Rotation Restore Optimize ■ On ■ Off; default setting ■ On ■ Off; defaul
The HP Toolbox Print Density The following illustration shows the Print Density screen Figure 6-53 Print Density screen The following table shows the options and settings for the Print Density screen.
Table 6-6 Print Density options and settings (continued) The HP Toolbox Option Settings Cyan density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Magenta density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Yellow density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Black density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4.
Option Settings Yellow density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Black density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting The HP Toolbox Table 6-6 Print Density options and settings (continued) Print Modes Use this screen to change the print mode defaults for your HP LaserJet all-in-one product.
The HP Toolbox Figure 6-54 Print Modes screen A print mode is a special setting that controls the print speed and the fuser temperature of the HP LaserJet all-in-one product. The product speed and fuser temperature are adjusted to match the print mode that you select, which can result in better print quality when printing on certain media types.
The HP Toolbox NOTE Not all of the print modes can be adjusted from the Print Modes screen.
Table 6-7 Print mode settings and default fuser modes (continued) The HP Toolbox Media type Fuser mode default setting Transparency Transparency Mode Prepunched Normal Mode Labels Label Mode Bond Heavy Mode Recycled Normal Mode Color Normal Mode Light <75 g/m2 Light Mode Heavy (90 to 105 g/m2) Heavy Mode Cardstock (105 to 163 g/m2) Cardstock Mode Glossy (75-105 g/m2 Glossy Mode Heavy Glossy (106-163 g/m2 Heavy Glossy Mode Tough Paper Tough Paper Mode Envelope Envelope Mode NOTE
The HP Toolbox Figure 6-55 System Setup screen The following device languages are available for the HP Color LaserJet 2820/2830/2840: ENWW ■ Czech ■ Danish ■ German ■ English ■ Spanish ■ Finnish ■ French ■ Hungarian ■ Italian ■ Dutch ■ Norwegian ■ Polish Configuration options 255
The HP Toolbox ■ Portuguese ■ Russian ■ Swedish ■ Turkish The following Jam recovery settings are available: ■ Auto; default setting ■ On ■ Off The following Auto continue settings are available: ■ On ■ Off; default setting From this screen, you can apply percentage values from 1 to 20 for the Cartridge low threshold and the Drum low threshold. You can set the Connection time-out (I/O) setting to any value between 5 and 7200 seconds.
The HP Toolbox Date/Time Use this screen to change the date and time settings for your HP LaserJet all-in-one product. Figure 6-57 Date/Time screen NOTE Automatic is selected by default, but the option will not be initiated until you click Apply. The setting does not remain in place over time; you must click Automatic and Apply each time you want to synchronize your HP LaserJet all-in-one product with your computer clock.
The HP Toolbox Figure 6-58 Service screen If a password has been (for instance, to protect the memory-card or network settings) and lost, the factory settings for the HP Color LaserJet 2820/2830/2840 must be restored and a new password assigned. To restore factory settings, click the Restore button under Resets. Performing an operation to restore factory settings returns all device settings to their original default state.
■ If Error ■ At End of Call ■ Never; default setting The HP Toolbox Automatic trace print values are as follows: Power save time settings are as follows: ■ 2 hours ■ 4 hours ■ 8 hours; default setting ■ 12 hours Device Polling The following illustration shows the Device Polling screen.
The HP Toolbox Figure 6-59 Device Polling Settings screen Clicking Turn off device polling on the Device Polling Settings screen does not turn off the HP Toolbox, but acts like a master switch to turn off all polling. You can then go back into the HP Toolbox and turn off individual components such as the Scan-to functionality or some fax functionality. Save/Restore Use this screen to save all of the device settings to a file on your computer.
The HP Toolbox Figure 6-60 Save / Restore Settings screen When you click Save, the Save as dialog box might be hidden. Look behind your browser window or on the task bar. You cannot restore settings that were saved from a previous HP product. You can restore only settings that were saved from an HP Color LaserJet 2820/2830/2840 all-in-one product.
The HP Toolbox Figure 6-61 Printing screen The following table shows the options and settings available on the Printing screen. Table 6-8 Printing options and settings Option Settings Copies Type a value from 1 to 999.
Figure 6-62 PCL5e screen PostScript Use this screen to change the PostScript defaults for your HP LaserJet all-in-one product. Figure 6-63 PostScript screen Memory Card Use this screen to enable and disable the memory-card reader. ENWW Configuration options 263 The HP Toolbox NOTE On some HP printers, the HP Traditional PCL 5e Driver is typically used for monochrome (black and white) printers.
The HP Toolbox Figure 6-64 Memory Card Printing Settings screen NOTE The Memory Card Printing Settings screen is available only on the HP Color LaserJet 2840. On the Memory Card Printing Settings screen, you can change the settings associated with printing photos that are stored on memory cards. The Enable memory cards check box is selected by default. Clear it to disable the memory-card reader.
NOTE Because the HP Color LaserJet 2820 does not have a fax component, the HP Toolbox for the HP Color LaserJet 2820 does not have this tab. The Fax Settings tab contains the following screens: ● General ● Fax Send ● Fax Receive ● Fax Setup Wizard General The General Settings screen allows you to configure general fax settings (common to both Send and Receive) on your HP LaserJet all-in-one product.
The HP Toolbox Use the Reporting and Error Correction settings to receive reports about fax functions. The following settings are available: ■ Error correction (ECM); enabled by default ■ V.
The HP Toolbox Figure 6-66 Send screen Fax Receive Use this screen to configure the fax receive settings on your HP LaserJet all-in-one product. The Resolution option has the following settings: ■ Standard ■ Fine; default setting ■ Super fine ■ Photo The Contrast option has a series of settings from Light to Dark.
The HP Toolbox The Dial mode option has the following settings: ■ Pulse ■ Tone; default setting The Redial option has the following settings: ■ On Busy; enabled by default ■ On no-answer ■ On communication errors; enabled by default If you must use a dial prefix to send faxes, select the Dial prefix check box and type the dial-prefix number in the field. Select the Billing codes check box to enable billing codes for fax-send jobs.
The HP Toolbox Fax Setup Wizard The Answer ring pattern option has the following settings: ■ All rings; default setting ■ Single ring ■ Double ring ■ Triple ring ■ double and triple ring The Fax Setup Wizard appears after you install the software and restart your computer. HP recommends that you run the Wizard to configure your fax settings for both the software and the HP LaserJet all-in-one product.
The HP Toolbox Figure 6-69 Fax Setup Wizard – Fax Identification: User Information screen Type your name and, if desired, your company name in the appropriate fields. In this and the following screens, click Back to return to the previous screen, or Cancel to stop the Fax Setup Wizard. Click Next to continue. The Fax Setup Dial prefix screen appears.
The HP Toolbox Figure 6-70 Fax Setup Wizard – Fax Setup: Dial prefix screen If you do not need to dial a prefix number in order to send a fax, select No, I do not need to enter any numbers before the fax number. If you need to dial a prefix number in order to send a fax, select Yes, I need to enter a dial prefix before the fax number, and type the number in the Dial prefix field. Click Next to continue. The Fax Setup: Distinctive Ring screen appears.
The HP Toolbox Figure 6-71 Fax Setup Wizard – Fax Setup: Distinctive Ring screen If you have a distinctive-ring service, select Yes, I have a distinctive ring service. If you do not, select No, I do not have a distinctive ring service. Click Next to continue. the Fax Setup: Fax Line screen appears.
Figure 6-73 Fax Setup Wizard – Fax Setup Confirmation screen If you do not want to confirm these settings, click Back to return to previous screens. Click Next to continue. The Fax Identification: Fax & Voice Number screen appears. Figure 6-74 Fax Setup Wizard – Fax identification: Fax & Voice Number screen ENWW Configuration options 273 The HP Toolbox If you have a dedicated fax line, select Yes, I have a dedicated fax line. If you do not, select No, I do not have a dedicated fax line.
The HP Toolbox Type the required fax number in the Fax number field. If you choose, you can also type your phone number in the Phone number (voice calls) field. Figure 6-75 Fax Setup Wizard – Finish Fax Setup screen Click Finish to complete the fax setup process. The Settings Saved screen appears. Figure 6-76 Fax Setup Wizard – Settings Saved screen Click Back to Toolbox to return to the HP Toolbox screens. Click Close This Window to exit the browser window.
The HP Toolbox Copy Settings tab The Copy Settings tab contains the following screens: ● Copying ● Reduce / Enlarge Copying Use the Copying screen to configure general copy settings for your HP LaserJet all-in-one product. Figure 6-77 Copying screen The following table shows the options and settings that are available for the Copying screen.
The HP Toolbox Reduce / Enlarge Use the Reduce/Enlarge screen to configure the default size and format copy settings for your HP LaserJet all-in-one product. Figure 6-78 Reduce / Enlarge screen The following table shows the options and settings that are available for the Reduce / Enlarge screen.
For network installations, the HP Toolbox communicates with the device by using the network settings displayed on the Network Settings screens. The following screens can be opened by clicking the menu items on the left of the Network Settings tab: ● IP Configuration ● Advanced ● SNMP ● Network Configuration ● Password IP Configuration The IP Configuration screen shows the settings necessary for basic TCP/IP network configuration.
The HP Toolbox Figure 6-79 IP Configuration screen The IP Configuration screen shows the host name and domain of the device. By default, the device uses automatic IP configuration and DNS Server. Use this screen to configure the TCP/IP address and DNS Server manually. The following IP Address Configuration options are available: 278 ■ Automatic IP. This option is selected by default.
■ Automatic DNS Server. This option is selected by default. It causes the device to automatically obtain network addresses for DNS servers from the network. If you select this option, a DHCP server provides this information. ■ Manual DNS Server. Select this option to manually specify network addresses for DNS servers used by the computer. If you select this option, you must type the IP address for your DNS server in Preferred DNS server field.
The HP Toolbox Table 6-11 Advanced Network Settings options and settings Option Settings Enabled Features ■ DHCP; enabled by default ■ BOOTP; enabled by default ■ AUTOIP; enabled by default ■ Memory card sharing (CIFS); enabled by default ■ 9100 Printing; enabled by default ■ LPD Printing; enabled by default ■ HP SLP Discovery; enabled by default ■ Auto negotiation; default setting ■ Manual negotiation Link Speed and Duplex Automatic Crossover ■ Link speed: 10 megabits per second (M
The HP Toolbox Figure 6-81 SNMP screen The following options are available on the SNMP screen: ■ ENWW Enable SNMP v1 read-write access. Select this option to enable SNMP V1 agents on the printer. Custom community names can be configured to control management access to the printer. ■ Set Community name: Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
The HP Toolbox Network Configuration The Network Configuration screen is shown in the following illustration.
The HP Toolbox Figure 6-82 Network Configuration screen ENWW Configuration options 283
The HP Toolbox The Network Configuration screen provides an overview of the network settings that have been enabled for the device. The settings appear under the following headings: ■ Network Hardware Configuration ■ Enabled Features ■ TCP/IP ■ SNMP ■ Network Statistics A Print link and icon appear in the upper right corner of the screen. Click the link or icon to open a print dialog box and print out a copy of the network configuration settings.
Access About HP Toolbox screen Click the About Toolbox link that appears in the upper left corner of the HP Toolbox screens, just beneath the HP logo. This link is not available on any of the HP EWS screens that appear when you click the Device Settings button. Select Device screen Click the Select a device link in the Toolbox Links box that appears on all HP Toolbox screens. If only one device is available, clicking this link opens the Device Status screen on the HP Toolbox Status tab.
The HP Toolbox Select Device Use the Device Select screen to select and open the individual set of tools for your HP LaserJet all-inone product. This screen is displayed as a list of the HP LaserJet all-in-one products that are available to the HP Toolbox. The items listed in the Information or Options section appear for each all-in-one product on the list. Current Alerts The Current Alerts screen provides you with a list of all the current alerts for all HP LaserJet all-in-one products.
Figure 6-86 Text-only Toolbox screen Figure 6-87 Text-only screen – sample expanded section Product Registration The Product Registration link connects you to a web page that helps you register your HP LaserJet all-in-one product. ENWW Configuration options 287 The HP Toolbox Click the Always use Text Only page when accessing Toolbox check box and then click Apply to make the text-only Toolbox screen your default screen when you open the HP Toolbox.
The HP Toolbox Figure 6-88 Product Registration screen Order Supplies The Order Supplies link connects you to a web page that helps you order supplies online from a reseller of your choice. The supplies you need for your HP LaserJet all-in-one product are pre-selected. You can change quantities or select additional items. Your items are dropped into the shopping cart, ready for checkout, ensuring that the correct supplies are ordered through your selected reseller.
The HP Toolbox Figure 6-89 Order Supplies screen Product Support The Product Support link connects you to a web page that helps get online support for your HP LaserJet all-in-one product.
The HP Toolbox Figure 6-90 Product Support screen 290 Chapter 6 The HP Toolbox ENWW
Software installation for Windows operating systems NOTE This chapter covers installation about the HP LaserJet all-in-one product software for Windows only. For information about Macintosh installations, see Macintosh software overview.
Installation overview NOTE The ReadIRIS software uses a separate installer that comes on a separate CD. The software for the HP Color LaserJet 2820/2830/2840 all-in-one products comes on a single CD. On Windows systems, the Setup program installs the HP LaserJet all-in-one software from the CD onto the hard disk and updates Windows files.
For all of the supported platforms, each install option presents a series of query dialog boxes that guide you through the installation process. You are asked to provide information about your computer environment. The Installer guides you through the installation, whether you are configuring a directlyconnected or networked HP LaserJet all-in-one product. NOTE The HP Color LaserJet 2820 all-in-one product does not support faxing.
Installation options The HP LaserJet all-in-one software can be used with the HP Color LaserJet 2820/2830/2840 all-in-one products in the following configurations: Software installation for Windows operating systems ■ Install the full HP LaserJet all-in-one software on a computer that is directly connected to the product through a USB port. This option provides the most product functionality, and you can share your HP LaserJet all-in-one product printing capabilities with other users on your network.
NOTE Using Windows sharing, the person who uses the computer that is directly connected to the product can allow other users on the network to print to the product. When the product is shared, install the print drivers on all of the computers that you want to be able to print to the product. When you have set up the host computer to share your HP LaserJet all-in-one product, you must also configure the client computers.
5 Type the path and share name of the HP Color LaserJet 2820/2830/2840 all-in-one product to which you want to connect. -orClick Browse and navigate to find the HP Color LaserJet 2820/2830/2840 all-in-one product to which you want to connect. Software installation for Windows operating systems 6 Click Yes or No when asked if you want to use this printer as your default printer for Windows-based programs, and then click Next. 7 Click Finish to complete the installation and close the Add Printer wizard.
To connect an HP LaserJet all-in-one product to a network, use the following instructions: 1 Connect the HP Color LaserJet 2820/2830/2840 to the network. 2 Turn on the HP Color LaserJet 2820/2830/2840. 3 To print a configuration page from the HP Color LaserJet 2820/2830/2840, press MENU. Press the > button until Reports appears on the control panel. Press the ENTER button. Press the > button until Config report appears on the control panel. Press the ENTER button.
Installing the print driver only Use the following instructions to install only the print driver. Print driver installation for Windows 98 SE or Windows Me You might need to install the Install Network Printer Wizard to complete the following procedure. To download the Install Network Printer Wizard from HP's Web site, go to www.hp.com/go and search for the wizard. Software installation for Windows operating systems 1 From the Start menu, click Settings and then click Printers.
6 To install the HP PCL 6 Unidriver (color), navigate to the root folder of the CD (where X is the letter of the CD-ROM drive) and click OK. The Install Printer Software dialog box appears. Select the driver for your product and click OK. To install the HP PCL 6 Unidriver (black and white) or the or the PS Emulation Driver, click Browse. Navigate to the X:\Drivers\Win2000_XP folder and click Open. The Install from Disk dialog box appears. Click OK. Select the driver for your product and click Next.
Printing-system software installation This section contains information about the following topics: ● Animated Install Guide ● Printing-system software installation Animated Install Guide Software installation for Windows operating systems When you insert your printing-system software CD into the CD-ROM drive, the Animated Install Guide starts automatically. The Begin Setup screen appears, as shown in the following illustration.
Software installation for Windows operating systems Figure 7-2 Congratulations! Your all-in-one setup is complete screen If your HP Color LaserJet 2820/2830/2840 has already been set up or is already installed on a network, click Install Software to install the print drivers and other software features. Printing-system software installation NOTE HP recommends that you install the software before connecting the HP LaserJet all-inone product to the computer (software-first installation).
Software installation for Windows operating systems Figure 7-3 HP Color LaserJet 2820/2830/2840 CD Browser screen The first dialog box includes the following command buttons: Install HP Color LaserJet Software. This link contains the initial command for installing the software. Click this link to close the CD Browser and the initial installation wizard and open the Welcome to the HP LaserJet all-in-one Setup Wizard screen.
Software installation for Windows operating systems Figure 7-4 HP Color LaserJet 2820/2830/2840 documentation View User Guide: Click this option to open the .CHM (online help) version of the HP Color LaserJet 2820/2830/2840 User Guide. Print User Guide: Click this option to open Adobe Acrobat Reader and see a printable version of the HP Color LaserJet 2820/2830/2840 User Guide in .PDF format. Advanced Networking Guide.
Software installation for Windows operating systems Figure 7-5 HP Color LaserJet 2820/2830/2840 Online Support Click Product Supportto open another screen where you can select the product for which you want information: the HP Color LaserJet 2820, HP Color LaserJet 2830, or HP Color LaserJet 2840. Clicking any of these options starts your Web browser and opens the product support page on the HP Web site. Click hp.com to start your computer's Web browser and open the hp.com Web site.
Software installation for Windows operating systems USB installation dialog box options for Windows Figure 7-6 USB install – Welcome to the Install Wizard dialog box Click Next to open the Check for recommended installation updates dialog box. NOTE The Check for recommended installation updates dialog box appears only if the installer detects that a network connection is available. Click Cancel on any screen in the installation sequence to stop the installation.
If you have Web access, you can click Yes to check for installation updates for the HP Color LaserJet 2820/2830/2840. This step is optional. Click No to continue the installation.
Software installation for Windows operating systems Figure 7-9 USB Install – sample System Requirements Results dialog box NOTE In some cases, you can proceed with the installation even if your system does not meet recommended requirements. The System Requirements Results screen in the foregoing illustration shows a blocking condition that is preventing the installation from continuing, and the Continue button is not available.
Select I accept the terms in the license agreement, and then click Next to continue the installation. The HP Extended Capabilities dialog box appears. Software installation for Windows operating systems Figure 7-11 USB install – HP Extended Capabilities dialog box If you select the Install HP Extended capabilities option, a dialog box appears two weeks after you install the HP Color LaserJet 2820/2830/2840 all-in-one, inviting you to participate in the HP Product Survey Program.
Software installation for Windows operating systems Figure 7-13 USB install – Destination Folder dialog box The Destination Folder dialog box shows you where the printing-system software files are installed. The default option creates an HP program group, which you can gain access to by clicking Start and selecting Programs. NOTE The destination-folder path might differ from what is shown in the illustration.
Software installation for Windows operating systems Figure 7-14 USB install – Ready to Install dialog box If you do not want to add shortcut icons to your Desktop, click to clear the Add shortcuts to Desktop check box. NOTE The Add shortcuts to Desktop check box does not appear during a Minimum Installation (Windows 2000 and Windows 2000). To continue the installation, click Next. The Connection Type dialog box appears.
Click Directly to this computer (a "direct connection"). The Connect Your Device Now dialog box appears. ■ Yes, this time only ■ Yes, now and every time I connect a device ■ No, not this time Software installation for Windows operating systems If you have Web access, you have three options for connecting to Windows Update, which will search for updated software for your all-in-one: Click Next to continue the installation.
Software installation for Windows operating systems Figure 7-17 USB install – Device Found dialog box The Device Found dialog box appears. Click Next to continue the installation. Figure 7-18 USB install – Time Remaining dialog box The Time Remaining dialog box appears. Click Next to continue the installation. It may take as long as 35 minutes for this step to finish. When this step of the installation is complete, the You must restart your computer dialog box appears. Turn off and restart your computer.
Software installation for Windows operating systems Figure 7-19 USB install – Restart your computer dialog box The You must restart your computer to finish the installation of your device dialog box appears. Click Restart to continue the installation. Figure 7-20 USB install – Congratulations! Software installation complete dialog box When you start your machine again, the Congratulations! Software installation complete dialog box appears. Click Finish to continue.
Software installation for Windows operating systems Figure 7-21 USB install – Test Page dialog box The Test Page dialog box indicates that a test page is being sent to the HP Color LaserJet 2820/2830/2840. If the test page prints successfully, click OK. If the test page fails to print, click Troubleshoot. This option opens a series of dialog boxes that can help you troubleshoot the problem. The Sign Up Now screen appears.
Software installation for Windows operating systems If you have Web access, you can sign up to receive information from HP by following instructions on the Sign Up Now screen. Click Next to open the HP Registration Web page. Follow the onscreen instructions to register. Figure 7-23 HP Registration screen NOTE After you install the HP LaserJet all-in-one product software, the Fax Setup Wizard opens automatically. Run the Wizard even if your HP LaserJet all-in-one fax parameters have already been set up.
Software installation for Windows operating systems Figure 7-24 Network install — Welcome dialog box Click Next to continue. Between dialog boxes, a Current Progress screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been completed in each step. The screen disappears, and a new dialog box appears that gives you the next option in the installation sequence.
When you select the I accept the terms in the license agreement option, the Next button becomes available. Click Next. The HP Extended Capabilities dialog box appears.
Software installation for Windows operating systems Figure 7-28 Welcome to the HP Product Survey Program screen If you select the Do not install HP Extended capabilities option, click Next to continue the installation. The Thank you for buying another HP product dialog box appears. Figure 7-29 Network install – Thank you for buying another HP product! dialog box This dialog box shows you the path where the HP Color LaserJet 2820/2830/2840 printing-system software will be installed.
If you do not want to add shortcut icons to your Desktop, click to clear the Add shortcuts to Desktop check box. To continue the installation, click Next. The Connection Type dialog box appears. Software installation for Windows operating systems Figure 7-30 Network install – Ready to Install dialog box Figure 7-31 Network install – Connection Type dialog box Select Through the Network option, and then click Next to continue the installation. The Identify Printer dialog box appears.
Software installation for Windows operating systems Figure 7-32 Network install – Identify Printer dialog boxIdentify Printer If you select Search from a list of detected printers (Recommended), your system searches the network for the HP Color LaserJet 2820/2830/2840, and the Searching dialog box appears, as shown in the following illustration.
You can specify the HP Color LaserJet 2820/2830/2840 all-in-one by hardware address (MAC), TCP/ IP address, or IP Hostname. After typing one of these options in the appropriate field, click Next to continue. Software installation for Windows operating systems Figure 7-34 Network install – Specify Printer dialog box The Printer Found dialog box appears either after your system completes its search for the HP Color LaserJet 2820/2830/2840 all-in-one, or after you specify the product.
Software installation for Windows operating systems Figure 7-36 Network install – Confirm Settings dialog box To accept the settings (recommended), click Next to continue the installation. The Congratulations! Software installation complete dialog box appears (see Figure 7-39 Network install – Congratulations! Software installation complete dialog box). If you want to change the settings, click Change TCP/IP Settings. The Confirm Changing Settings dialog box appears.
To change the settings, click Change Settings, make your changes in the dialog box that appears, and then click Next to continue. The Confirm Settings dialog box appears (see Figure 7-36 Network install – Confirm Settings dialog box). Software installation for Windows operating systems Figure 7-38 Network Install – Set Network Protocol dialog box Click Next to continue. The Congratulations! Software installation complete dialog box appears.
Software installation for Windows operating systems Figure 7-40 Network install – Test Page dialog box Click OK to print the test page. The Sign Up Now screen appears. Figure 7-41 Sign Up Now screen If you have Web access, you can sign up to receive information from HP by following instructions on the Sign Up Now screen. Clicking Next opens the HP Registration web page. Follow the onscreen instructions to register.
Software installation for Windows operating systems Figure 7-42 HP Registration screen NOTE After you install the HP LaserJet all-in-one product software, the Fax Setup Wizard opens automatically. Run the Wizard even if your HP LaserJet all-in-one fax parameters have already been set up. The HP Toolbox that you provide in the Fax Setup Wizard to properly run other features, such as the fax cover page. For more information, see the Fax Setup Wizard section in this guide.
Uninstall This section provides information about the following topics: ● Uninstall instructions for Windows ● Files not removed and manual uninstall (Windows) Uninstall instructions for Windows Software installation for Windows operating systems The uninstall procedures vary according to the type of installation you used.
1 Quit all open programs. 2 Click Start, click Programs, select HP, select hp Color LaserJet 2820,2830,2840, and then click Uninstall. 3 The Important Uninstall Information dialog box appears. Click Continue. 4 The Cleanup progress dialog box appears. The progress bar reflects the status of the uninstall process. 5 When the uninstall process is completed, the Restart dialog box appears. Click Restart to restart your computer and finish the uninstall process.
Follow these steps to uninstall the HP LaserJet all-in-one software if you have used a Minimum Installation. 1 In Windows XP, click Start and then click Control Panel. NOTE In Windows 98 SE, Windows Me, and Windows 2000, click Start, click Settings, and then click Control Panel. Software installation for Windows operating systems 2 Click Add or Remove Programs. 3 Click hp LaserJet all-in-one and then click Change/Remove. 4 The Important Uninstall Information dialog appears.
Windows 2000 or Windows XP NOTE To uninstall the software from Windows 2000 or Windows XP, you must log on with administrator privileges. 1 Click Start, click Settings, and then click Printers. 2 Right-click the icon for your HP LaserJet all-in-one product and then click Delete. This removes the icon for the product only, but it does not remove the associated files. 3 To remove the associated files, click File from inside the Printers folder, and then click Server Properties.
Other files that are not removed when using the recommended automated uninstall procedure are as follows: ■ The LaserJet 28XX directory (where 28XX is the model number of your HP LaserJet all-in-one product) in your data/document folder (in the MY DOCUMENTS\MY SCANS folder on your computer) Software installation for Windows operating systems CAUTION Do not remove the LaserJet 28XX directory from the MY DOCUMENTS\MY SCANS folder unless you are sure that you do not want any of the documents that are stored
8 Engineering details This chapter provides information about the following topics: Media attributes ● Readme ● HP System Diagnostics ● Troubleshooting ● Summary of HP Toolbox known issues Engineering details ● ENWW 331
Media attributes This section includes the following information about media attributes: ● Media sources and destinations ● Source commands ● Media types and sizes Media sources and destinations The following table indicates the standard and optional media sources and destinations for the HP Color LaserJet 2820/2830/2840: Table 8-1 HP Color LaserJet 2820/2830/2840 media sources and destinations Media sources Media destinations Multipurpose tray (tray 1) standard 250-sheet paper tray (tray 2) stan
Media features and attributes The following table lists the features and attributes of the media that appears under the Size Is: dropdown menu on the Paper tab. The list order can vary, depending on the product and operating system. The list contains all of the following sizes, and might contain sizes from other drivers. Table 8-3 Supported features and attributes, by driver Paper sizes1 Width Height PCL 62 Letter 216 mm 279 mm "LETTER" (8.5 inches) (11.0 inches) 197 mm 273 mm (7.
Table 8-3 Supported features and attributes, by driver (continued) Paper sizes1 Executive Executive (JIS) Legal Custom 1 Engineering details 2 3 Width Height (3.88 inches) (7.5 inches) 185 mm 266 mm (7.25 inches) (10.5 inches) 216 mm 330 mm (8.5 inches) (12.99 inches) 216 mm 355 mm (8.5 inches) (14.0 inches) Minimum: Minimum: 98 mm 191 mm (3.86 inches) (7.5 inches) Maximum: Maximum: 312 mm 470 mm (12.28 inches) (18.
Table 8-4 Supported media types (continued) Media types (command string) Tray 1 (125-sheet; multipurpose Tray 2 (250-sheet) Tough Paper Y N Transparency 1 Y 2 Y 2 Tray 1 accepts cardstock between 106 g/m (29 lb) and 163 g/m (45 lb) in weight. If you want to print on HP LaserJet Photo paper, use the Heavy Glossy setting in your print driver. Custom media sizes The following table shows custom paper sizes that are available for the HP Color LaserJet 2820/2830/2840.
Table 8-6 Media-type commands (continued) 1 2 Esc& n# Wd Paper type Esc& 6 Wd Rough Esc& 9 Wd Envelope You must spell out the word "Transparency" in the string, although it is abbreviated as TRNSPRNCY on the control panel. The correct command for cardstock is "Esc&n11WdCard Stock", with a space between the "d" and the "S", and with an uppercase "S".
Readme The Readme files for the HP Color LaserJet 2820/2830/2840 all-in-one are also available on the following Web site: www.hp.com/support/clj2800series Windows Readme ● Introduction ● Late-breaking information ● Installation Instructions ● Technical assistance ● Legal statements Introduction This document provides specific installation instructions and other information you should know before you install and use the printing system.
■ HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier. 96 megabytes (MB) of random access memory (RAM), expandable to 224 MB; a Hi-Speed universal serial bus (USB) 2.0 port; an internal print server for connecting to a 10/100Base-T network; a 125-sheet or 10-envelope multipurpose tray for automatic and manual feeding of envelopes, labels, transparencies, and other special media (tray 1); a V.
End-user software components for Minimal Install (Available on Windows 98 SE, Windows Me, Windows 2000 and Windows XP) Drivers A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device.
needed at the device. HP Toolbox is also used for fax setup, receiving faxes on your PC, setting up the fax speed dial buttons and fax phone book entries, configuring the Scan to button, and configuring the device settings. Adobe Acrobat Reader Acrobat Reader should be used to view the online manuals. A version is available on the CD. Path: :\apps\Adobe\Acrobat5.0\Reader\AcroRd32.exe The latest version of Acrobat Reader is available on the Adobe Web site at www.adobe.com.
■ Plug and Play Print/Scan driver packages are available on the Web at the following URL: www.hp.com/support/clj2800series ■ Functionality on systems that meet only minimum system requirements will be limited. Use of many images or videos requires a system that meets the recommended system requirements for acceptable performance and reliability. ■ Troubleshooting Setup and Install ENWW ■ Verify that your cable is USB 2.0 high-speed compliant. ■ Ensure that your cable is connected correctly.
HP Toolbox ■ Firewall software can interfere with network communication between the device and HP Toolbox software. If you see a prompt to allow "javaw" or "statusclient" network access, you must allow it for HP Toolbox to work properly. The network ports that HP Toolbox software must have access to are 5225 and 5226. ■ HP Toolbox software does not support all Web browsers. For a list of supported web browsers, refer to the user guide.
■ If you change to or from a Transparency Materials Adapter (TMA) by loading a profile, you must select preview again to see an image in the HP Scanning software preview window. ■ If your scanner supports an automatic feeder, you cannot use the TMA if there is paper in a feeder connected to the scanner. To use the TMA, remove paper from the feeder. ■ The default file type when scanning to the HP Image Zone is JPEG.
2. Select your country/region. The Support & Drivers web page opens. 3. Select the Download drivers and software option. 4. Enter your HP Scanjet product name and click the button to the right of the list. 5. If necessary, select your scanner from the list. 6. Select your operating system from the software & driver downloads list. 7. Under Patch, click Update HP Scanjet on-screen help to correct placement of HP all-inoneor HP printer on-screen help. 8. Follow the instructions on the web page.
■ The Image Zone displays or prints only the first page of a multi-page TIFF file. ■ Moving files outside Image Zone (for example, in Windows Explorer) will remove any keywords applied to those images. ■ For some ISPs (Internet Service Providers), the autodial function does not always work with HP Instant Share.
Unloading and Memory Card Issues ■ If possible, format memory cards in the image capture device (e.g., a digital camera). Do not use Windows Explorer to format cards. ■ Secure digital cards have a lock switch that should never be set when the card is in the camera. ■ If you experience trouble unloading images from the image capture device while a screen saver or power management feature on the PC has been activated, you may need to disable these features during the unload operation.
"Release Notes" or "Readme File" found on the driver download page for your operating system and driver version. Installation Instructions When operating in a Windows environment, the CD-ROM setup or installation software detects the version and language of the operating system that you are running. Installation options Two methods are available for installing printer drivers and software components for the device. ■ Typical installation installs the most commonly used HP printing system components.
3 If you have performed a Typical install and you do not have any other HP devices installed, you will also need to follow steps 4 and 5. Following these steps may break certain functionality of other HP devices you have previously installed because they share the software. 4 Open your Microsoft Windows Control Panel. Double-click Add/Remove Programs. 5 You will see entries for HP Image Zone, HP Extended Capabilities, and HP Software Update. For each item, click Change/Remove and follow the prompts.
Macintosh Readme The following section includes the text of the Mac Readme, which is available on the HP LaserJet allin-one software CD-ROM for Macintosh. Information about the hp LaserJet all-in-one software version 5.8 Edition 1, 5/2005 Contents ■ Supported HP Products ■ Supported Operating Systems ■ For OSX users only ■ For OS 9.2.
4 Select your printer in the browser list and click Add. Your device is added to the Print Center's printer list, with the suffix "(Printer)". 5 Quit Print Center. To configure a fax queue for your HP LaserJet all-in-one (fax models only) 1 Open Print Center from /Applications/Utilities/Print Center. 2 Click Add. 3 Select HP AiO Fax in the drop-down box. Do not select USB from the drop-down box. 4 Select your printer in the browser list and click Add.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information in this document is subject to change without notice. Engineering details The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
HP System Diagnostics The HP System Diagnostics software is a new tool that is designed to give IT administrators direct access to system information about HP products and software. To open the HP System Diagnostics software, click Start, click Programs, click HP, and then select HP System Diagnostics.
Applications When you click the Applications tab, a list appears that shows currently installed third-party software programs. Click the Refresh button to update the information on the tab. Select any item in the Running Application field to view related system information.
HP Applications When you click the HP Applications tab, a list appears that shows currently installed HP software programs. Click the Refresh button to update the information on the tab. Select any item on the tab to view related system information. Engineering details Figure 8-4 HP System Diagnostics – HP Applications tab Logging Use the Logging tab to generate a log of detailed system information. Three kinds of information can be included in the log: ■ Dr.
Engineering details Figure 8-5 HP System Diagnostics – Logging tab ENWW HP System Diagnostics 355
Troubleshooting The following topics are described in this section: ● Port communication ● File to E-mail utility ● Standalone scrubber ● Two-pass cleaning-page utility ● Collect.
continuing to troubleshoot two-way communication issues. The following sections contain a few guidelines for identifying and resolving these conflicts. NOTE USB connections for the HP Color LaserJet 2820/2830/2840 are supported only in Windows 98 SE, Windows Me, Windows 2000, and Windows XP. Opening the Windows Device Manager Follow these steps to open the Windows Device Manager. 1 In Windows 98 SE, Windows Me, or Windows 2000, click Start, click Settings, and then click Control Panel.
Guidelines for troubleshooting and resolving device conflicts Follow these steps for resolving device conflicts. 1 If the conflicting device is no longer present in the list of devices, click the device name, click Remove, and then click Yes. Click Yes to restart Windows. 2 If the conflicting device is a duplicate (and one of the duplicate listings does not show a conflict), click the name(s) of the device(s) that have a conflict, click Remove, and then click Yes. Click Yes to restart Windows.
Engineering details Installed Devices Figure 8-6 Sample Device Manager screen – Windows XP Click the View menu to see further options: ■ Devices by Type ■ Devices by Connection ■ Resources by Type ■ Resources by connection ■ Hidden Devices The following table shows devices that are installed by the HP Color LaserJet 2820/2830/2840 software in Windows XP.
Table 8-7 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 2000 and Windows XP Device by type Device Disk drives ■ HP Color LaserJet 2820/2830/2840 USB Device IEEE 1284.
troubleshooting. The utility runs on your computer, but does not interact with your HP LaserJet all-inone product. The tool is included on the installer CD, but is not copied to your computer during the software installation. HP Customer Support can also send the utility to you by e-mail or by posting it to an HP web page. The tool is compatible with Windows 98 SE, Windows Me, Windows 2000, and Windows XP. The File to E-mail utility runs with any MAPI-compliant e-mail applications.
Standalone scrubber If the installer fails and troubleshooting efforts have not solved the problem, you can use HP's standalone scrubber utility to remove files. The scrubber utility is located on the HP Color LaserJet 2820/2830/2840 software CD in the following folder: util\CCC Two-pass cleaning-page utility The two-pass cleaning-page utility is included as a standalone tool for those who do not have HP Toolbox installed to initiate a cleaning page.
E-mail If e-mail messages fail to be sent, try following these steps: 1 Open Windows Microsoft Explorer or Internet Explorer and navigate to the file. 2 Right-click the file, select Send To, and then click Mail Recipient. If this method fails, check the MAPI mail setup. The MAPI setup is a third-party issue.
Summary of HP Toolbox known issues This section summarizes issues that are known to affect the version HP Toolbox released with the HP Color LaserJet 2820/2830/2840.
This data, which includes PDF files for each fax job received, can be copied to any directory that you choose. After you perform an operation to restore factory defaults, or replace the device with a new one, save any fax data, and restart the HP Toolbox, the system will be in a fresh state, as if a fresh install had just occurred. The fax setup wizard will run again, and you can set up the device and HP Toolbox with your preferred settings.
To recover from this situation, follow this procedure: 1 Rename the folder that contains all data stored on the computer for the Received to PC faxes. All data that is stored on the computer for the Received to PC faxes is located in the following directory: C:\Program Files\Hewlett-Packard\Toolbox\Apache Tomcat 4.0\webapps\Toolbox\products \hp_color_LaserJet_2800_all_in_one\faxData 2 Restart the HP Toolbox.
Functionality that will be lost when HP Toolbox is disabled includes: Status alerts ■ E-mail alerts ■ The ability to initiate a scan from the device (by pressing the SCAN TO and START SCAN buttons on the control panel) ■ Fax Receive to PC Engineering details ■ ENWW Summary of HP Toolbox known issues 367
Engineering details 368 Chapter 8 Engineering details ENWW
Index Symbols/Numerics % of Normal Size setting PCL 6 traditional driver 115 unidrivers 75 A About HP Toolbox screen 285 About tab PCL 6 traditional driver 133 unidrivers 97 activity log, fax 218 ADF HP Director 156 media supported 4 Adobe Acrobat Reader 17 Advanced network settings 279 Advanced Printing Features setting, unidrivers 62 Advanced tab, unidrivers 58 alerts Current Alerts screen 286 e-mail 191 e-mail, setting up 197 pop-up 191 Receive Alert messages for device events 190 Setup Status Alerts sc
Confirm Changing Setting screen (Windows network installation) 322 Confirm Settings screen (Windows network installation) 322 conflicts, device 356 Congratulations Software installation complete screen (USB Windows installation) 313 Congratulations Software installation complete screen (Windows network installation) 323 Connect Your Device Now screen (USB Windows installation) 311 Connection time-out (I/O) settings 256 Connection Type screen (USB Windows installation) 310 Connection Type screen (Windows net
unidrivers 73 Document Viewer.
Fit-to-Page option, PCL 6 traditional driver 114 Flip Pages Up settings PCL 6 traditional driver 107 PCL 6 unidriver 81 folders scanning to 189, 221 Windows installation 165, 329 fonts download as outline, PS Emulation Unidriver settings 96 External, PCL 6 unidriver 92 HP postscript level 3 emulation support 58, 142 PCL 6 traditional driver settings 112, 140 Send TrueType as Bitmap, PCL 6 unidriver 64 Send TrueType as bitmap, PS Emulation Unidriver 63 substitution table, unidrivers 91 TrueType settings, uni
Fax Problems screen 231 Fax ReceiveLog screen 214 Fax Reports screen 218 Fax Send Log screen 214 Fax Settings tab 265 Fax Setup Wizard screen 269 Fax tab 205 Fax Tasks screen 206 Fax Viewer screen 216 features 16, 186 How do I? screens 235 IP Configuration settings 277 Jam recovery settings 256 language settings 255 localized versions 19 Memory Card Problems screen 232 Memory Card screen 263 navigating 187 Network Configuration screen 202 Network Configuration settings 282 Network Settings tab 276 opening p
laptop computers, receiving faxes 190 LaserJet Scan software 38 LaserJet Scanner program 157 LaserJet Send Fax program 156 Layout Options, unidrivers 65 license agreement (USB Windows installation) 307 License Agreement screen (Windows network installation) 317 Linux support 13, 18 localized versions documentation 8 Macintosh software components 158 ordering CDs 6, 158 ReadIRIS 22 settings 255 Windows software components 19 Logging tab, HP Systems Diagnostics 354 logs, fax activity 218 Receive screen 214 Se
Windows software 16 online help HP Toolbox screens 235 Macintosh 157 Windows 17 Online support screen 304 operating systems supported 154 Windows, supported 12 optical character recognition.
Type is paper settings 130 watermarks 115 PCL 6 unidriver About tab 97 Advanced Printing Features, enabling 62 Advanced tab 58 booklet printing 82 Color Printing Mode 62 Color tab 85 constraint messages 57 Copy Count 60 custom paper sizes 335 Device Settings tab 89 Document Options 61 document preview image 73 Effects tab 73 External Fonts settings 92 Finishing tab 80 font substitution table 91 Form to Tray Assignment 91 Graphic settings 60 help 56 Image Color Management (ICM) 60 Installable Options 93 inst
PS Emulation Unidriver About tab 97 Advanced Printing Features, enabling 62 Advanced tab 58 booklet printing 82 Color tab 85 constraint messages 57 Copy Count 60 CTRL-D settings 95 Device Settings tab 89 Document Options 61 document preview image 73 Effects tab 73 Finishing tab 80 font substitution table 91 Form to Tray Assignment 91 Graphic settings 60 gray settings 95 help 56 Image Color Management (ICM) 60 Installable Options 93 installing 298 Layout Options 65 localized versions 19 media supported 332 m
Searching screen (Windows network installation) 320 Select Device screen, HP Toolbox 286 Send CTRL-D settings, PS Emulation Unidriver 95 Send Fax program 45, 156 Send Log screen 214 Send screen, fax 265 Send TrueType as Bitmap PCL 6 traditional driver 112 PS Emulation Unidriver 63 serial number 199 Service ID 199 Service screen, HP Toolbox 257 Set up E-mail Alerts screen, HP Toolbox 197 settings Device Configuration screen 199 fax 219 HP Toolbox vs.
Fax Problems screen 231 File to E-mail utility 360 HP System Diagnostics 352 HP Toolbox 364 Information screen, HP Toolbox 225 Memory Card Problems screen 232 My Scans directory 363 pop-up alerts 191 Print Problems screen 228 Process screen, HP Toolbox 225 Scan Problems screen 229 scanning 366 scrubber utility 362 tab, HP Toolbox 224 Tools screen 233 Tools screen, HP Toolbox 225 TWAIN 41 Troubleshooting Tools screen, HP Toolbox 233 TrueType fonts download as outline, PS Emulation Unidriver settings 96 Send
Windows Animated Install Guide 300 components, software 15, 18 device conflicts 356 dialog boxes, installation 301 driver-only installation 298 drivers supported 16 installation options 292 installers 18 installing product software 294 manual uninstall 329 network software installation 296 operating systems supported 12 Readme file 337 sharing, setting up 294 system requirements 12, 13 uninstalling HP Image Zone 326 uninstalling product software 326 Windows Update 311 380 Index ENWW
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