HP LaserJet Printers - Using the HP AutoSend feature in the Embedded Web Server (white paper)

• Verify that the customer SMTP server is configured to allow the HP device to send

e-mail. Some customers will internally block ranges of IP addresses in their e-mail

configuration.

• Verify that the customer SMTP server is configured to allow the HP device to send

e-mail outside the customer network environment.

• If the customer e-mail configuration will allow the device to send e-mail, but blocks

that e-mail from leaving the customer network, a potential workaround for this is as

follows:

• Identify a mailbox within the customer network environment can be the destination

for the e-mail message.

• Put this e-mail address in the destinations field on the Enable AutoSend screen, and

uncheck the Send to HP box.

For more information

To read more about this issue, go to: hp.com/support

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-xxxxENW, Created Month 2013