HP Photosmart 7800 series User’s Guide English
www.hp.com/support Support for the following countries/regions is available at www.hp.com/support: Austria, Belgium, Central America & The Caribbean, Denmark, Spain, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom.
Copyrights and trademarks © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 2 3 4 5 Welcome................................................................................................................3 Accessing the onscreen HP Photosmart Printer Help ............................................ 3 Printer parts ...........................................................................................................4 Getting ready to print...........................................................................................7 Loading paper ..................
Aligning the print cartridges ..........................................................................28 Updating the software ..........................................................................................29 Storing the printer and print cartridges ................................................................. 29 Storing the printer .........................................................................................29 Storing the print cartridges .......................................
1 Welcome Thank you for purchasing an HP Photosmart 7800 series printer! With your new photo printer you can print beautiful photos and save photos to your computer. This guide primarily explains how to print without a computer. To learn how to print from your computer, install the HP Photosmart printer software and view the onscreen HP Photosmart Printer Help. For an overview of using a computer and the printer together, see Printing from a computer.
Chapter 1 Printer parts Front view 4 1 Output tray: After printing, remove your photos and documents from this tray. Pull out the extender to hold larger-size paper. 2 Main tray: Load paper here. 3 Printer screen: View the photo index numbers, photo selection status, paper status, and print cartridge status. For details on how the paper status and print cartridge status appear on the printer screen, see Printer screen status indicators.
Inside view 1 Photo cassette: Load photo paper or other supported small media into this cassette, and insert the cassette into the Main tray for printing. For information on how to load the photo cassette, see Loading paper. 2 Paper-width guide: Adjust this guide for different paper widths. 3 Output tray extender: Lift the tab, and then pull it towards you to extend the Output tray. The Output tray extender catches the printed paper as it is ejects from the printer.
Chapter 1 OK Control panel 1 Select Photos 2 OK: Select or deselect the displayed photo index number for printing. 3 Print: Print selected photos from the inserted memory card. 4 Print Index: Print a photo index of all photos on a memory card. 5 Layout: Choose a photo layout. 6 Cancel: Cancel the current print job. 7 Printer screen: View photo index number and page layout information. and : Scroll through photos on a memory card.
2 Getting ready to print This section includes information on the following: ● ● Loading paper Using print cartridges Loading paper Learn how to choose the right paper for your print job and how to load it in the Main tray or Photo cassette for printing. Choosing the right paper For a list of available HP paper, or to purchase supplies, go to: ● ● ● ● www.hpshopping.com (U.S.) www.hp.com/go/supplies (Europe) www.hp.com/jp/supply_inkjet (Japan) www.hp.
Chapter 2 are supported when printing directly from the control panel. Supported sizes when printing from the control panel A6, A4, 10 x 15 cm (4 x 6 inch) with or without a tab, 8.5 x 11 inch, Hagaki, and L-size. Loading your paper Paper loading tips: ● ● ● Before loading paper, slide out the paper-width guide to make room for the paper. Load only one type and size of paper at a time. Do not mix paper types or sizes in the Main tray or the Photo cassette.
(continued) Paper type How to load ● 1. ● ● ● Letter or A4 paper Transparencies 20 x 25 cm (8 x 10 inch) photo paper Envelopes 28.0 cm (11 inches) wide and greater 2. 3. 4. 5. ● ● ● ● ● ● ● ● 7.62 x 13 cm (3 x 5 inch) photo paper A6 paper L-size cards 13 x 18 cm (5 x 7 inch) photo paper 2L-size paper 10 x 20 cm (4 x 8 inch) photo cards B5 paper Envelopes smaller than 28.0 cm (11 inches) wide 1. 2. 3. 4. 5. Remove any paper that is loaded in the Main tray.
Chapter 2 Using print cartridges Your HP Photosmart 7800 series printer can print color and black-and-white photos. HP provides different types of print cartridges so you can choose the best cartridges for your project. Purchasing replacement print cartridges When purchasing replacement cartridges, refer to the cartridge numbers that appear on the back cover of this guide. These cartridge numbers may vary by country/region. You can also find the cartridge numbers in the printer software.
Note Do not touch the ink nozzles or the copper-colored contacts, and do not re-tape the cartridges. To insert the cartridges 1. If you are replacing an HP Black, HP Photo, or HP Gray Photo cartridge, push down and pull outward on the cartridge in the right stall to remove it. 2. Hold the new cartridge with the label on top. Slide the cartridge at a slight upward angle into the right stall so the copper-colored contacts go in first. Gently push the cartridge until it snaps into place.
Chapter 2 not being used. Failure to properly store your cartridge can cause the cartridge to malfunction. ➔ To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place. Once you have inserted a cartridge into the cartridge protector, place it in the storage area located in the printer.
3 Printing without a computer The HP Photosmart 7800 series lets you print high-quality photos without even going near a computer. After setting up the printer using the instructions in the HP Photosmart 7800 series Quick Start booklet, refer to these steps for start-to-finish printing.
Chapter 3 Printing from a memory card You can print photos from a memory card by inserting the card into the printer and using the printer control panel to select and print photos. You can also print cameraselected photos—photos you marked for printing using a digital camera—directly from a memory card. Printing from a memory card is quick and easy, and does not drain the digital camera batteries. For more information on inserting memory cards, see Inserting a memory card.
Guidelines: ● ● ● Insert only one memory card at a time. Gently push the memory card into the printer until it stops. The memory card does not insert all the way into the printer; do not try to force it. When the memory card is inserted correctly, the Memory Card light flashes and then remains solid green. Caution 1 Inserting the memory card any other way may damage the card and the printer. Caution 2 Do not pull out a memory card while the Memory Card light is flashing green.
Chapter 3 Supported file formats The printer can recognize and print JPEG and uncompressed TIFF files directly from the memory card. If your digital camera saves photos in other file formats, save the files to your computer and print them using a software application. For more information, see the onscreen HP Photosmart Printer Help. Changing the default paper size Use the Toolbox to change the default paper sizes when printing directly from a memory card.
(continued) For this layout Paper size (photo size) L (9.0 x 12.7 cm) Three photos per sheet 3.5 x 5 inch (1.5 x 2.25 inch) 4 x 6 inch (1.75 x 2.625 inch) 5 x 7 inch (2.25 x 3.375 inch) 8 x 10 inch (3.33 x 5 inch) 8.5 x 11 inch (4 x 6 inch) A6 (4.77 x 7.15 cm) A4 (10 x 15 cm) Hagaki (4.52 x 6.78 cm) L (3.96 x 5.94 cm) Selecting photos to print Using a photo index as a guide, you can select and print photos from the control panel.
Chapter 3 (continued) If you want to… Do this Note To deselect a photo, press Cancel. To print multiple copies of the same photo, press OK until the number of copies you want to print appears below the check mark. Select all photos on the memory card 1. 2. Deselect the selected photos Make sure your memory card is still inserted in the printer. Press and hold OK for three seconds. The printer screen briefly displays twelve dashes, and then check marks appear next to each index number on the screen.
printer adapter into the camera port of the printer and send photos to the printer wirelessly. When you print from a digital camera, the printer uses the settings that you selected on the camera. For more information, see the documentation that came with the camera. Note For the fastest print speed and best quality, align the print cartridges. For more information, see Aligning the print cartridges. Using a PictBridge camera Using a PictBridge-compatible camera with the printer is easy and fast.
Chapter 3 Making the Bluetooth connection To use Bluetooth connectivity, all devices must have the necessary hardware and software installed. In addition, an HP Bluetooth wireless printer adapter must be connected to the camera port on the front of the printer. The adapter is available separately. For more information, see the documentation that came with the adapter.
To print photos from an HP iPod 1. Connect the HP iPod to the camera port on the front of the printer using the USB cable that came with the HP iPod. 2. Select the photo(s) you want to print and press Print. Once the selected photos print, the printer automatically deselects them. For more information on selecting and printing photos, see Selecting photos to print. If you are unable to print to the HP Photosmart printer using your HP iPod, please contact HP Customer Care. See HP Customer Care.
Chapter 3 22 HP Photosmart 7800 series
4 Printing from a computer All HP photo printers come with the HP Image Zone software, which helps you do more with your photos than ever before. Use it to get creative with your pictures: edit them, share them, and create fun projects such as album pages. The HP Photosmart printer software interface appears whenever you print. It controls the resolution and color, and it usually chooses those settings automatically.
Chapter 4 HP Image Zone Express HP Image Zone Express is an easy-to-use software program that gives you basic photo editing and printing capabilities. This software also gives you access to HP Instant Share so that you can easily share your photos. HP Image Zone Express is only available for Windows users. Open HP Image Zone Express (Windows users) ➔ Double-click the HP Image Zone Express icon on your desktop. If you need help, see the onscreen Help within HP Image Zone Express.
Saving your photos to a computer When you connect the printer to a computer, you can save your photos from a memory card to the computer. To save your photos from a memory card to a computer 1. Make sure the printer is connected to a computer at the USB port on the back of the printer, and that you have installed the software from the HP Photosmart 7800 series CD. 2. Insert a memory card into the printer. The HP Photosmart software will give you the option of viewing or saving your photos. 3. Click Save. 4.
Chapter 4 26 HP Photosmart 7800 series
5 Care and maintenance The HP Photosmart 7800 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean and well-maintained using the simple procedures in this section. Cleaning the exterior of the printer To clean the exterior of the printer 1.
Chapter 5 To clean the print cartridge contacts 1. Gather the following items to clean the contacts: – Distilled water (tap water may contain contaminants that can damage the print cartridge) – Cotton swabs or other soft, lint-free material that will not stick to the print cartridge 2. Open the main cover of the printer. 3. Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up.
Updating the software Download the latest printer software update periodically to ensure you have the latest features and improvements. To download printer software updates, visit www.hp.com/ support or use HP Software Update. Make sure the computer is connected to the Internet before performing software updates. Note These procedures do not update the HP Image Zone software. In some countries/regions, you can contact HP directly to order HP Image Zone software updates on CD.
Chapter 5 The printer is built to withstand long or short periods of inactivity. ● ● Store the printer indoors out of direct sunlight in a place without temperature extremes. If the printer and print cartridges have not been used for one month or more, use the software that came with the printer to run the automatic cartridge cleaning procedure before printing. For more information, see the HP Photosmart Printer Help.
6 Troubleshooting The HP Photosmart 7800 series printer is designed to be reliable and easy to use. This chapter answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● ● Printer hardware problems Printing problems Bluetooth printing problems Printer screen status indicators For troubleshooting information about software installation, see the Quick Start booklet that came with the printer.
Chapter 6 The Status light is flashing amber. Solution A serious printing error has occurred. Try the following: ● If the printer is connected to a computer, check the computer screen for instructions. ● If the printer is not connected to a computer, turn off the printer and unplug the printer power cord. Wait 10 seconds, and then plug it in again. Turn on the printer. ● If you are unable to solve the problem, go to www.hp.com/support or contact HP support. For contact information, see HP Customer Care.
Printing problems Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The printer does not print borderless photos. Solution Make sure you have selected an appropriate paper size. The printer cannot print borderless photos on all sizes of paper. For information about selecting the paper size for borderless photos, see Selecting a photo layout. Printing is very slow. Solution You could have one of the following problems.
Chapter 6 Printed pages are dropping off of the Output tray Solution Always extend the Output tray extension when you print. Printed pages are dropping off of the Output tray. Solution Pages can drop off of the Output tray when they are printed. To prevent this, always extend the Output tray extension when you print. The printout is rippled or curled Solution The project you are printing uses a larger amount of ink than normal.
No page came out of the printer. Cause There may be a paper jam. Solution Caution Do NOT remove jammed paper from the front of the printer. Doing so can cause irreversible damage to the printer. To clear a paper jam 1. Turn off the printer, and then unplug the printer. 2. Remove the rear access door. 3. 4. 5. 6. Gently remove the jammed paper from the printer. Replace the rear access door. Plug in the printer and turn it on. When you have cleared the paper jam, print your document again.
Chapter 6 My photos do not print when I press the Print button. Solution You may not have selected your photos by pressing OK. For instructions on how to select your photos, see Selecting photos to print. The printer is displaying the out of ink indicator, but I don't know which cartridge to replace. Solution The left or right arrow next to the print cartridge status indicator point to the cartridge you should replace. For more information, see Printer screen status indicators. Print quality is poor.
Printed photos are not fitting to the paper as desired. Solution ● You may have loaded the photo paper incorrectly. Load the photo paper with the side to be printed facing down. ● The photo paper may not have fed into the printer correctly. Try the following: – If you have a paper jam, see To clear a paper jam. – Load one sheet of photo paper at a time. ● You may have selected the wrong layout. For information, see Selecting a photo layout.
Chapter 6 Printer screen status indicators The printer screen has two status indicators: one for print cartridge status, and another for paper status. This indicator... Has this meaning... When the print cartridge status indicator is on solid (not flashing), the ink level is low. When the print cartridge status indicator is flashing, either the ink level is too low to print, or there is a problem with the print cartridge that needs attention.
7 HP Customer Care Note The name of HP support services may vary by country/region. If you have a problem, follow these steps: 1. 2. 3. 4. Check the documentation that came with the printer. – This guide contains detailed information about the printer and its operation. – The onscreen Help contains detailed information about how to use the software that came with the printer. For information about viewing the onscreen Help, see Welcome.
Chapter 7 Placing a call Call HP Customer Care while you are near the computer and printer. Be prepared to provide the following information: ● ● ● ● ● ● Printer model number (located on the front of the printer) Printer serial number (located on the bottom of the printer) Computer operating system Version of HP Photosmart printer software: – Windows PC: To see the HP Photosmart printer software version, right-click the memory card icon in the Windows taskbar and select About.
8 Specifications This section lists the minimum system requirements for installing the printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen HP Photosmart Printer Help. For more information, see Welcome. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft® Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.
Chapter 8 Printer specifications Category Specifications Media specifications Recommended maximum length: 35.6 cm (14 inch) Recommended maximum thickness: 292 µm (11.5 mil) Media sizes Photo paper, 10 x 15 cm (4 x 6 inch) Photo paper with tab, 10 x 15 cm with 1.25 cm tab (4 x 6 inch with 0.5 inch tab) Photo paper, 13 x 18 cm (5 x 7 inch) Photo paper, 10 x 30 cm (4 x 12 inch) panorama Photo cards, 10 x 20 cm (4 x 8 inch) Index cards, 10 x 15 cm (4 x 6 inch) Hagaki cards, 10.0 x 14.8 cm (3.9 x 5.
(continued) Category Specifications Secure Digital Memory Sticks xD-Picture Card Memory cardsupported file formats Printing: See Supported file formats. Paper tray – media sizes supported Main tray Saving: All file formats 7.6 x 12.7 cm to 21.6 x 35.6 cm (3 x 5 inch to 8.
Chapter 8 (continued) Category Specifications 1 HP Gray Photo Note The cartridge numbers you can use with this printer appear on the back cover of this guide. Print speed (maximum) Black printouts: 23 pages per minute Color printouts: 21 pages per minute Photos: 27 seconds for each 10 x 15 cm (4 x 6 inch) photo Connectivity USB 2.0 full-speed: Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional; Mac OS X 10.
HP printer limited warranty statement HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1.
Chapter 9 46 HP Photosmart 7800 series
Index A aligning print cartridges 28 B Bluetooth connecting to printer 13 troubleshooting 37 borderless photos selecting layout 16 buttons 4 C camera-selected photos 18 cameras Bluetooth 18 connecting to printer 13 PictBridge 18 printing from 18 cartridges.
S saving photos to computer 25 software 23 specifications 41 storing photo paper 30 print cartridges 11, 30 printer 29 system requirements 41 T TIFF file format 16 trays, paper 4 troubleshooting Bluetooth 37 Customer Care 39 flashing lights 31 low ink 36 paper problems 33 photo index numbers do not appear 32 power problems 32 print quality 36 printer noises 32 pulsing lights 31 U USB port 4 specifications 48 41 HP Photosmart 7800 series
Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● ● This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.
