HP Color LaserJet 2700 Series printers User Guide
HP Color LaserJet 2700 Series printer User Guide
Copyright and License Trademark Credits © 2006 Copyright Hewlett-Packard Development Company, L.P. Adobe®, AdobePhotoShop®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Printer basics Printers at a glance .............................................................................................................................. 2 Features at a glance ............................................................................................................................. 3 Walkaround .......................................................................................................................................... 4 Printer software ........
To use the menus .............................................................................................................. 20 Reports menu .................................................................................................................... 21 System Setup menu .......................................................................................................... 22 Network Config. menu (HP Color LaserJet 2700n printer only) ......................................... 24 Service menu ..
Creating and using quick sets ............................................................................................ 47 Using watermarks .............................................................................................................. 48 Resizing documents .......................................................................................................... 48 Setting a custom paper size from the printer driver ...........................................................
HP ImageREt ..................................................................................................................... 72 Media selection .................................................................................................................. 72 Color options ...................................................................................................................... 72 Standard red-green-blue (sRGB) ..............................................................................
Print-quality problems associated with media .................................................................. 122 Overhead transparency defects ....................................................................................... 122 Print-quality problems associated with the environment .................................................. 123 Print quality problems associated with jams ....................................................................
HP printing supplies returns and recycling program information ..................................... 151 Paper ............................................................................................................................... 152 Material restrictions .......................................................................................................... 152 Disposal of waste equipment by users in private households in the European Union .......................................................
1 Printer basics This chapter contains basic information about the printer features: ENWW ● Printers at a glance ● Features at a glance ● Walkaround ● Printer software ● Print-media specifications ● Selecting print media ● Printing and storage environment ● Printing on special media 1
Printers at a glance 2 HP Color LaserJet 2700 printer HP Color LaserJet 2700n printer ● HP Color LaserJet 2700 printer, plus: Prints up to 20 pages per minute (ppm) on letter-size media or 20 ppm on A4-size media in monochrome (black and white), and 15 ppm in color ● 100-sheet multipurpose tray (tray 1) and 250-sheet input tray (tray 2) ● Hi-Speed universal serial bus (USB) 2.
Features at a glance Feature HP Color LaserJet 2700 Series printer Performance ● 300 MHz processor User interface ● Two-line LCD display ● The HP ToolboxFX (a status and troubleshooting tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to gain access to support and to order supplies (administrator tool for network-connected models only) ● HP PCL 6 ● HP Postscript level 3 emulation ● 80 internal fonts available for both PCL and PostScript 3 emulation ● 80 printer-match
Walkaround Figure 1-1 Front view (shown with optional 500-sheet input tray) 4 1 Output bin extender 2 Output bin 3 Top cover 4 Printer control panel 5 Front door 6 Tray 1 (holds 100 sheets of standard paper) 7 Tray 2 (holds 250 sheets of standard paper) 8 Tray 3 (optional; holds 500 sheets of standard paper) Chapter 1 Printer basics ENWW
Figure 1-2 Back and side view ENWW 1 On/off (power) switch 2 Power connection 3 Hi-Speed USB 2.
Printer software The printing-system software is included with the printer. See the getting started guide for installation instructions. The printing system includes software for end users and network administrators, and printer drivers for access to the printer features and communication with the computer. NOTE For a list of the network environments that the network-administrator software components support, see Network configuration (HP Color LaserJet 2700n only).
Opening the printer drivers Operating System To change the settings for all print jobs until the software program is closed To change the default settings To change the product for all print jobs configuration settings Windows 2000, XP, and Server 2003 1. On the File menu in the software program, click Print. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 2.
Software for Windows The HP ToolboxFX The HP ToolboxFX is a software program that you can use for the following tasks: ● Checking the printer status ● Checking the supplies status and ordering supplies online ● Setting up alerts ● Setting up e-mail notification for certain printer and supplies events ● Viewing and changing printer settings ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools You can view the HP ToolboxFX when the printer is directly connect
Software for networks HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for network-connected printers within your intranet. It should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 6.
Print-media specifications For optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges.
Optional tray 3 Media type Size Weight Capacity1 Paper Letter 60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets Legal Executive A4 A5 B5-JIS 8.
Selecting print media You can use many types of paper and other print media with this printer. Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has obtained and understands the print-media requirements that are specified in the HP LaserJet Printer Family Print Media Specification Guide. See Supplies and accessories to order the HP LaserJet Printer Family Print Media Specification Guide. To download a copy of the guide, go to www.hp.com/support/clj2700.
Printing and storage environment Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging.
Printing on special media Transparencies ● Handle transparencies by the edges. Oils from your fingers can cause print-quality problems. ● Use only overhead transparencies recommended for use in this printer. Hewlett-Packard recommends using HP Color LaserJet Transparencies with this printer. HP products are designed to work together for optimum printing results.
If your software does not automatically format an envelope, specify Landscape for page orientation in the software program. Use the guidelines in the table that follows to set margins for return and destination addresses on Commercial #10 or DL envelopes. Address type Left margin Top margin Return 15 mm (0.6 inch) 15 mm (0.6 inch) Destination 102 mm (4.0 inch) 51 mm (2.
NOTE For information about how to load letterhead and preprinted forms, see Loading special media. Recycled paper This printer supports the use of recycled paper. Recycled paper must meet the same specifications as standard paper. See the HP LaserJet Printer Family Print Media Specification Guide. Hewlett-Packard recommends that recycled paper contain no more than 5% ground wood. HP LaserJet media Hewlett-Packard offers many types of media that are made specifically for use in HP LaserJet printers.
2 Control panel This section provides information about the control panel features.
Understanding control-panel features The printer has the following lights and buttons on the control panel: 1 Left arrow button (<): Press this button to navigate through the menus or to decrease a value that appears on the display. NOTE Press the left and right arrow buttons simultaneously to print a demo page. 2 OK button: Press the OK button for the following actions: ● Open the control-panel menus. ● Select a menu item. ● Clear some printer errors. ● Continue printing after reloading a tray.
ENWW Understanding control-panel features 19
Using the control-panel menus To use the menus 1. Press OK to open the menus. 2. Press < or > to navigate through the listings. 3. Press OK to select the appropriate option. An asterisk (*) appears next to the active selection. 4. Press X to exit the menu without saving any changes. The sections that follow describe the options for each of the main menus: 20 ● Reports menu ● System Setup menu ● Network Config.
Reports menu Use the Reports menu to print reports that provide information about the printer. ENWW Menu item Description Demo page Prints a color page that demonstrates print quality. Menu structure Prints a map of the control-panel-menu layout. The active settings for each menu are listed. Config report Prints a list of all the printer settings. Includes network information when the printer is connected to a network.
System Setup menu Use this menu to establish basic printer settings. The System Setup menu has several sub-menus. Each is described in the following table. Menu item Sub-menu item Sub-menu item Language Paper setup Description Select the language for the control-panel display messages and the printer reports. Def. paper size Letter A4 Select the size for printing internal reports or any print job that does not specify a size. Legal Def. paper type A list of available media types appears.
Menu item Sub-menu item Sub-menu item Description Select Continue black to allow future color jobs to print in monochrome (black and white) mode until the empty cartridge is replaced. Replace supplies Override out Stop at out Override out: If the printer determines that a print cartridge is empty, you can continue printing until you notice a decrease in print quality. Stop at out: If the printer determines that a print cartridge is empty, you must replace the cartridge before printing can continue.
Network Config. menu (HP Color LaserJet 2700n printer only) Use this menu to establish network configuration settings. Menu item Sub-menu item Description TCP/IP config Automatic Select Automatic to automatically configure all the TCP/IP settings. Manual Select Manual to manually configure the IP address, subnet mask, and default gateway. Link Speed Automatic 10T Full 10T Half 100TX Full The printer should automatically detect the correct link speed for the network.
Service menu Use this menu to restore default settings, clean the printer, and activate special modes that affect print output. Menu item Description Restore defaults Sets all customized settings to the factory default values. Cleaning mode Use this option to clean the printer if you see toner specks or other marks on the printed output. The cleaning process removes dust and excess toner from the paper path.
Using the printer control panel in shared environments If your printer is shared with other users, adhere to the following guidelines to ensure successful printer operation: ● Consult your system administrator before making changes to control-panel settings. Changing control-panel settings could affect other print jobs. ● Coordinate with other users before changing the default printer font or downloading soft fonts. Coordinating these operations conserves memory and avoids unexpected printer output.
3 I/O configuration This chapter describes how to connect the printer to a computer or a network.
USB configuration All printer models support USB connections. The USB port is on the right side of the printer. Connecting the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer.
Network configuration (HP Color LaserJet 2700n only) You might need to configure certain network parameters on the printer. You can configure these parameters from the printer control panel, the embedded Web server, or, for Windows operating systems, from the HP ToolboxFX software. Set up the printer and use it on the network Hewlett-Packard recommends that you use the HP software installer on the CD-ROMs that came with the printer to set up printer drivers for networks.
Using the embedded Web server or the HP ToolboxFX You can use the embedded Web server (EWS) or the HP ToolboxFX to view or change your IP configuration settings. To access the embedded Web server, type the IP address for the printer in the address line of the browser. For complete information about using the embedded Web server and the HP ToolboxFX software, including instructions about how to open these tools, see Using the embedded Web server and Using the HP ToolboxFX.
4. Use the < or the > button to select Manual, and then press OK. 5. Press the > button to increase the value for the first section of the IP address. Press the < button to decrease the value. When the value is correct, press OK to accept the value and move the cursor to the next field. 6. If the address is correct, use the < or the > button to select Yes, and then press OK. Repeat step 5 for the subnet mask and default gateway settings.
Supported network protocols The printer supports the TCP/IP network protocol, the most widely used and accepted networking protocol. Many networking services utilize this protocol. For more information, see TCP/IP. The following table lists the supported networking services and protocols.
TCP/IP Similar to a common language that people use to communicate with each other, TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way computers and other devices communicate with each other over a network. Internet Protocol (IP) When information is sent across the network, the data is broken down into small packets. Each packet is sent independently. Each packet is encoded with IP information, such as the IP address of the sender and receiver.
Dynamic Host Configuration Protocol (DHCP) DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server. The device or host sends a request to the server, and if an IP address is available, the server assigns it to that device. BOOTP BOOTP is a bootstrap protocol used to download configuration parameters and host information from a network server.
4 Printing tasks This chapter describes how to perform basic printing tasks: ENWW ● Controlling print jobs ● Configuring trays ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Using 2-sided (duplex) printing ● Stopping a print request 35
Controlling print jobs In Windows, three settings affect how the printer driver pulls media when you send a print job. The Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do not change these settings, the printer automatically uses the default printer settings to select a tray.
Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE The names of commands and dialog boxes might vary depending on your software program. ENWW ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Configuring trays You can configure the printer trays by type and size. Load different media in the printer trays and then request media by type or size in the software program. The following instructions are for configuring the trays at the printer control panel. You can also configure the trays from your computer through the embedded Web server (see Using the embedded Web server) or through HP ToolboxFX (see Using the HP ToolboxFX). Configuring size 1. Press OK. 2.
CAUTION ENWW Avoid adding print media to tray 1 while the printer is printing, or jams can occur. 1. Open tray 1. 2. Slide the output bin extension out from the bin. 3. Slide out the tray extender and, if necessary, open the additional tray extender.
4. Slide the width guides to the size of the print media. 5. Place print media into the tray with the side to be printed down, and the top, short edge in first. Load an envelope with the side to be printed down, the stamp area farthest from the printer, and the short edge toward the printer. NOTE See Loading special media for complete information about how to orient the media and configure the printer.
Loading tray 2 CAUTION ENWW To avoid jams, never open or remove a tray during printing. 1. Pull tray 2 out of the printer and remove any media. 2. Slide the output bin extension out from the bin. 3. Adjust the length guide until the arrow points to the size that you are loading.
4. Adjust the side width guides until the arrow on the right width guide points to the size that you are loading. 5. Load the media into the tray. NOTE If you are printing on special media such as labels, letterhead, or envelopes, see Loading special media for complete information about how to orient the media and configure the printer. 6. 42 Make sure that the stack of media is flat and that the media is below the height tabs.
7. Slide the tray back into the printer. Loading optional tray 3 ENWW 1. Pull the tray out of the printer and remove any media. 2. Raise the output bin extension.
44 3. Adjust the length guide until the arrow points to the size that you are loading. 4. Adjust the side width guides until the arrow on the right width guide points to the size that you are loading. 5. Load the media into the tray. If you are printing on special media such as labels or letterhead, see Loading special media for complete information about how to orient the media and configure the printer.
ENWW 6. Make sure that the stack of media is flat in the tray at all four corners, and keep it below the height tabs. 7. Slide the tray back into the printer.
Loading special media The following table provides guidelines for loading special media and configuring the printer driver. Use the correct media-type setting in the printer driver to obtain the best print quality. For some types of media, the printer reduces the print speed. NOTE In the Windows printer driver, adjust the media type on the Paper tab in the Type is drop-down list. In the Macintosh printer driver, adjust the media type on the Printer features pop-up menu in the Media type drop-down list.
Using features in the Windows printer driver When you print from a software program, many of the product features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printerdriver Help.
Using watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. 1. Open the printer driver (see Opening the printer drivers). 2. From the Effects tab, click the Watermarks drop-down list. 3. Click the watermark that you want to use. To create a new watermark, click Edit. 4. If you want the watermark to appear only on the first page of the document, click First Page Only. 5. Click OK.
6. Click Save. 7. Click Close. The name that you saved appears in the paper-size list for future use. Using different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Opening the printer drivers). 2. On the Paper or Paper/Quality tab, select the appropriate paper for the first page of the print job. 3. Click Use Different Paper/Covers. 4.
Setting the color options Options on the Color tab control how colors are interpreted and printed from software programs. You can choose either Automatic or Manual color options. ● Select Automatic to optimize the color and halftone settings for text, graphics, and photographs. The Automatic setting provides additional color options for programs and operating systems that support color-management systems. This setting is recommended for printing all color documents.
Using the Services tab If the product is connected to a network, use the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded Web Server. This page shows the current status of the product, the percentage of life remaining for each supply, and information for ordering supplies.
Using features in the Macintosh printer driver When you print from a software program, many of the printer features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printerdriver Help.
Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. Open the printer driver (see Opening the printer drivers). 2. Click the Layout pop-up menu. 3. Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 4. Next to Layout Direction, select the order and placement of the pages on the sheet. 5.
Using 2-sided (duplex) printing To print a document on both sides, go to the printer and reinsert the paper manually after the first side has printed. NOTE Damaged or reused media can cause jams and should not be used. Do not print on both sides of labels or transparencies. For Windows, you must configure the printer driver for manual 2-sided printing. To configure the Windows printer driver for 2-sided printing 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 2.
6. Go to the printer. When the Load Tray 1 prompt appears, remove any blank paper from tray 1. Remove the printed stack from the output bin and insert the stack into tray 1 with the printed side up, and the top edge toward the printer. NOTE Do not discard any blank sheets from the printed stack. If your manual 2-sided print job contains more than 100 pages, insert up to 100 pages into tray 1. ENWW 7. Press OK to print the second side. 8.
Stopping a print request You can stop a print request by using the printer control panel or using your software program. For instructions on how to stop a print request from a computer on a network, see the online Help for the specific network software. NOTE It can take some time for all printing to clear after you have canceled a print job. To stop the current print job from the printer control panel Press X on the printer control panel.
5 Managing the printer This chapter describes how to manage the printer: ENWW ● Using printer information pages ● Using the embedded Web server ● Using the HP ToolboxFX ● Using Macintosh Configure Device 57
Using printer information pages From the printer control panel, you can print pages that give details about the printer and its current configuration. The table below provides the procedures for printing the information pages. Page description How to print the page Menu structure 1. Press OK. Shows the control-panel menus and available settings. 2. Press > to highlight Reports, and then press OK. 3. If Menu structure is not highlighted, press < or > until it is highlighted, and then press OK.
Page description How to print the page PS font list 1. Press OK. Shows which PS fonts are currently installed in the printer. 2. Press > to highlight Reports, and then press OK. 3. Press > to highlight PS font list, and then press OK. NOTE The font lists also show which fonts are resident on an optional flash DIMM. PCL6 font list 1. Press OK. Shows which PCL6 fonts are currently installed in the printer. 2. Press > to highlight Reports, and then press OK. 3.
Using the embedded Web server When the printer is connected to the network, the embedded Web server is automatically available. You can open the embedded Web server from Windows 95 and later. NOTE When the printer is directly connected to a computer, use the HP ToolboxFX to view the printer status. Use the embedded Web server to view printer and network status and to manage printing functions from your computer instead of from the printer control panel.
Embedded Web server sections The table below describes the basic screens of the embedded Web server. ENWW Tab or section Description Status tab ● Device Status: Shows the printer status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. Provides printer, status, and configuration information. ● Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating that a supply is empty. This page also provides supplies part numbers.
Tab or section Description Settings tab ● Device Information: Allows you to name the printer and assign an asset number to it. Enter the name for the primary contact who will receive information about the printer. ● Paper Handling: Allows you to change the paper-handling defaults for the printer. ● Printing: Allows you to change the printing defaults for the printer. ● PCL 5c: Allows you to change the PCL 5c defaults for the printer.
Using the HP ToolboxFX The HP ToolboxFX is a program that you can use to complete the following tasks: ● Check the printer status. ● Configure the printer settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View online documentation. You can view the HP ToolboxFX when the printer is directly connected to your computer or when it is connected to the network. You must perform a typical software installation to use the HP ToolboxFX.
Status The Status folder contains links to the following main pages: ● Device status. View printer status information. This page indicates printer conditions such as a jam or an empty tray. After you correct a printer problem, click Refresh status to update the printer status. ● Supplies status. View detailed supplies status such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge.
Alerts The Alerts folder contains links to the following main pages: ● Set up Status Alerts. Set up the printer to send you pop-up alerts for certain events, such as low toner levels. ● Set up E-mail Alerts. Set up the printer to send you e-mail alert messages for certain events, such as low toner levels. Set up status alerts Use the HP ToolboxFX to set up the printer so that it issues pop-up alerts to your computer when certain events occur.
Device settings The System Settings folder contains links to the following main pages: ● Device information. View information about the printer, such as the printer description and a contact person. ● Paper handling. Configure trays or change the printer paper-handling settings, such as default paper size and default paper type. ● Printing. Change the default printer print settings, such as number of copies and paper orientation. ● PCL. View and change the PCL settings. ● PostScript.
Paper handling Use the HP ToolboxFX paper-handling options to configure your default settings. These are the same options that are available on the menus on the control panel. For more information, see Using the controlpanel menus. Three options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded. ● Select Cancel from the Paper out action drop-down list to cancel the print job.
Print quality Use the HP ToolboxFX print-quality options to improve the appearance of your print jobs. These are the same options that are available on the control panel. For more information, see Using the control-panel menus. The following options are provided for controlling print quality: Color Calibration ● Power On Calibration. Specify whether the printer should calibrate when you turn it on. ● Calibration Timing. Specify how frequently the printer should calibrate. ● Calibrate Now.
System setup Use the HP ToolboxFX system settings options to configure miscellaneous print settings. These settings are not available on the control panel. NOTE You must click Apply before your changes take effect. Service During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. The HP ToolboxFX provides an easy method for cleaning the paper path.
Using Macintosh Configure Device Macintosh Configure Device is a Web-based program that you can use to configure and maintain the printer from a computer running Mac OS X V10.3 or V10.4. You can use Macintosh Configure Device when the printer is directly connected to the computer or when it is connected to the network. You do not need Internet access in order to open and use Macintosh Configure Device. NOTE You must perform a complete software installation to use Macintosh Configure Device.
6 Color This chapter describes how to produce the best possible color printing: ENWW ● Using color ● Managing color ● Matching colors 71
Using color The printer provides automatic color features that generate excellent color results. Carefully designed and tested color tables provide smooth, accurate color rendition of all printable colors. The printers also provide sophisticated tools for the experienced professional. HP ImageREt HP ImageREt is a technology that provides the best color print quality without having to change printer driver settings or make trade-offs between print quality, performance, and memory.
Managing color Setting color options to Automatic typically produces the best possible print quality for color documents. However, you sometimes might want to print a color document in grayscale (black and white) or change one of the printer color options. ● In Windows, use the settings on the Color tab in the printer driver to print in grayscale or change the color options.
Table 6-1 Manual color options (continued) Setting description Setting options Neutral Grays ● The Neutral Grays setting determines the method for creating gray colors used in text, graphics, and photographs. Black Only generates neutral colors (grays and black) by using only black toner. This guarantees neutral colors without a color cast. ● 4-Color generates neutral colors (grays and black) by combining all four toner colors.
5. 6. Press < or > to select on of the following options ● Enable color ● Disable color Press OK to save the setting. The network administrator can monitor color usage for a specific HP Color LaserJet 2700 printer by printing a color usage job log. See Using printer information pages.
Matching colors The process of matching printer output color to your computer screen is complex, because printers and computer monitors use different methods of producing color. Monitors display colors by using light pixels that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan, magenta, yellow, and black) process.
Most process sample books have a note about what process standards were used to print the sample book: SWOP, EURO, or DIC. In most cases, for optimal color matching, select the corresponding ink emulation from the printer menu. If you cannot identify the process standard, use SWOP ink emulation.
78 Chapter 6 Color ENWW
7 Maintenance This chapter describes ways to maintain your printer.
Managing supplies Using, storing, and monitoring print cartridges can help ensure quality printer output. Supplies life The life of the print cartridge depends on usage patterns and the amount of toner that print jobs require. For example, when printing text at 5% coverage, a black HP print cartridge lasts an average of 5,000 pages. (A typical business letter is about 5% coverage.) Cartridge life expectancy is reduced by frequently printing many 1- or 2-page jobs or jobs with heavy coverage.
For more precise levels, follow the instructions in the table below to print a supplies status page. Device Procedure Printer control panel 1. Press OK. 2. Press > to highlight Reports, and then press OK. 3. Press > to highlight Supplies status, and then press OK. The HP ToolboxFX In the Status tab, click Supplies Status to open the supplies status page. Embedded Web server 1. In your browser, enter the IP address for the printer home page and press Enter to open the printer status page.
Print-cartridge authentication The printer automatically authenticates the print cartridges when the cartridges are inserted into the printer. During authentication, the printer will let you know whether a cartridge is a genuine HP print cartridge. If the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, see HP fraud hotline and Web site.
Replacing supplies and parts Carefully follow the guidelines in this section when replacing printer supplies. Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the printer. ● Sufficient space is required above and in the front of the printer for removing supplies. ● The printer should be located on a flat, sturdy surface.
2. Remove the used print cartridge from the printer. 3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge from front to back. CAUTION Do not touch the shutter or the surface of the roller.
5. Remove the orange shipping locks and the shipping tape attached to the left shipping lock from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. 6. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. 7. Firmly close the front door. After a short time, Ready should appear on the control panel. 8. Installation is complete.
Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems, such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems. To clean the printer using the printer control panel 1. Press OK. 2. Press > to highlight Service, and then press OK. 3. Press > to highlight Cleaning mode, and then press OK. 4.
8 Problem solving This chapter describes what to do if problems arise with your printer.
Basic troubleshooting checklist If you are experiencing problems with the printer, use the following checklist to identify the cause of the problem: ● Is the printer connected to power? ● Is the printer on? ● Is the printer in the Ready state? ● Are all necessary cables connected? ● Do any messages appear on the control panel? ● Are genuine HP supplies installed? ● Were recently replaced print cartridges installed correctly, and was the pull tab on the cartridge removed? For additional informa
Control-panel messages The control-panel messages indicate the current printer status. In addition, alert, warning, and critical error messages indicate situations that might require action. Alert and warning messages appear temporarily and might require that you acknowledge the message by pressing OK to resume printing or by pressing X to cancel the job. With certain warnings, the job might not finish printing or the print quality might be affected.
Control-panel message Description Recommended action If the message persists, contact HP support. See Service and support. 54.XX Error The printer has experienced an error with one of the internal sensors. Turn off then on Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the printer to initialize. If you are using a surge protector, remove it. Plug the printer directly into the wall socket. Use the power switch to turn on the printer.
Control-panel message Description Recommended action 79 Service Error An incompatible DIMM is installed. 1. Turn the printer off by using the power switch. 2. Install a DIMM that the printer supports. See Service and support for a list of supported DIMMs. See Working with memory for DIMM installation instructions. 3. Turn the printer on. Turn off then on If the message persists, contact HP support. See Service and support. Color disabled.
Control-panel message Description Recommended action Load tray # The printer is processing a manual-duplex job, and has printed the first sides. The printer waits for you to load the pages into the tray to print the second sides. Load the printed pages into the tray to print the second sides. See Using 2-sided (duplex) printing for more information. Load tray # A tray is configured for the media type and size that the print job is requesting, but that tray is empty.
Control-panel message Description Recommended action Order supplies More than one supply item is low. Check the supply-level gauges on the control panel, or print a supplies status page to determine which cartridges are low. See Using printer information pages Order the identified print cartridges. Printing will continue until Replace cartridge appears. See Supplies and accessories for more information. Page too complex The printer cannot process the page.
Jams Use this illustration to troubleshoot jams in the printer. For instructions to clear jams, see Clearing jams. Figure 8-1 Jam locations (printer shown without optional tray 3) 1 Output bin 2 Paper path 3 Tray 1 4 Trays 2 or 3 5 Fuser Common causes of jams Common causes of jams1 Cause Solution The media does not meet specifications. Use only media that meets HP specifications. See Print-media specifications. A component is installed incorrectly.
Common causes of jams1 Cause Solution The media is removed before it settles into the output bin. Reset the printer. Wait until the page completely settles in the output bin before removing it. The media is in poor condition. Replace the media. The internal rollers from tray 2 or optional tray 3 are not picking Remove the top sheet of media. If the media is heavier than up the media. 163 g/m2 (43 lb), it might not be picked from the tray. The media has rough or jagged edges. Replace the media.
96 2. Grasp the jammed sheet by both corners and pull. 3. Place the media stack in tray 1. 4. Confirm that the media guides are against the media without bending it. 5. Press OK to resume printing.
Jam in tray 2 or optional tray 3 ENWW 1. If the optional tray 3 is installed, pull it out and place it on a flat surface. If the jammed sheet is visible, remove it. 2. If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed media. 3. Pull out tray 2 and place it on a flat surface. 4. If the jammed sheet is visible, remove it.
98 5. If the sheet is not visible, check inside the printer at the top of the tray opening. Remove any jammed media. 6. Replace tray 2 and optional tray 3. 7. Press OK to resume printing.
Jam in print paper path For this control-panel messages, look in two areas for jams. First, check the front door area for a jam. Next, starting with step 6, check the top cover area. 1. Open the front door. CAUTION Do not place anything on the transfer unit. Do not touch the top of the transfer unit or the contacts on the left side of it. NOTE If the sheet tears, make sure that all fragments are removed before resuming printing. 2. ENWW Remove any visible media.
3. Locate the green registration-plate tabs that are below the bottom print cartridge. 4. Press the tabs, and then lift the registration plate. Remove any jammed media, and then return the registration plate to its closed position. NOTE If the sheet tears, make sure that all fragments are removed before resuming printing. 5. 100 Close the front door.
6. Open the top cover. 7. If the jammed sheet is visible, remove it and then close the top cover. 8. If the sheet is not visible, use the power switch to turn off the printer. WARNING! The fuser will be hot. Wait 10 minutes before proceeding.
9. Place your thumbs on the fuser latches, squeeze the latches, and pull up on the fuser to remove it. 10. On the fuser, lift the shutter door. CAUTION Do not open the shutter door while the fuser is in the printer. 11. Remove any jammed sheets. NOTE If the sheet tears, make sure that all fragments are removed before you resume printing.
12. Hold the fuser with your thumbs on the latches, and then push both sides of the fuser into the printer. Press the fuser down until it clicks into place. 13. Close the top cover and then turn on the printer. Jam in output bin For this control-panel message, look in two places for jams. First, check the output bin area for a jam. Next, starting with step 3, check the top cover area. 1. Look for jammed paper in the output bin area. 2. Remove any visible media.
3. Open the top cover. 4. If the jammed sheet is visible, remove it and then close the top cover. 5. If the sheet is not visible, use the power switch to turn off the printer. WARNING! The fuser will be hot. Wait 10 minutes before proceeding.
6. Place your thumbs on the fuser latches, squeeze the latches, and pull up on the fuser to remove it. 7. On the fuser, lift the shutter door. CAUTION Do not open the shutter door while the fuser is in the printer. 8. Remove any jammed sheets. NOTE If the sheet tears, make sure that all fragments are removed before you resume printing.
9. Hold the fuser with your thumbs on the latches, and then push both sides of the fuser into the printer. Press the fuser down until it clicks into place. 10. Close the top cover and then turn on the printer.
Paper-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Specification Guide. For ordering information, see Supplies and accessories. For media specifications for this printer, see Print-media specifications. Printer feeds multiple sheets Cause Solution The paper exceeds the maximum stack-height indicator mark in the tray (trays 2 or 3). Open the tray and verify that the media stack is below the maximum stack-height mark.
Media does not feed automatically Cause Solution Manual feed is selected in the software program. Load a sheet of media into tray 1 and press OK. The tray is empty. Load media into the tray. Media from a previous jam has not been completely removed. Open the printer and remove any media that is in the paper path. Closely inspect the fuser area for jams. See Jams. The media size is not configured correctly for the tray.
Transparencies or glossy paper will not feed Cause Solution Media in another tray is the same size as the transparencies or glossy paper, and the printer is defaulting to the other tray. Make sure that the tray that contains the transparencies or glossy paper is selected in the software program or printer driver. Use the printer control panel to configure the tray to the type that is loaded. See Configuring trays.
Output is curled or wrinkled Cause Solution The media was used previously. Do not reuse media. Output is consistently curled. Use the control-panel Service menu to turn on the Less paper curl option. See Service menu. Printer will not perform manual duplexing (2-sided printing) or duplexes incorrectly Cause Solution The printer driver is not set up for 2-sided printing. Configure the printer driver for 2-sided printing. See Opening the printer drivers.
Printer response problems The control-panel display is blank Cause Solution The printer power switch is in the off position. Verify that the printer is on. Fans might run while the printer is in standby mode (off). The printer memory DIMMs are defective or installed incorrectly. Verify that the printer memory DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and the power receptacle.
The printer is on but is not receiving data Cause Solution The interface cable is not correct for this configuration. Select the correct interface cable for your configuration. See USB configuration. The interface cable is not securely connected to both the printer and the computer. Disconnect and reconnect the interface cable. The interface configurations shown on the printer configuration page do not match those on the host computer. Configure the printer to match the computer configuration.
Printer control-panel problems The following table lists common printer control-panel problems and suggested solutions for resolving them. Control-panel settings do not work correctly Cause Solution The printer control-panel display is blank, even when the fan is running. Fans might run while the printer is in standby mode (off). Press the printer power switch to turn on the printer. Printer settings in the software program or printer driver differ from the printer control-panel settings.
Color-printing problems Printing black instead of color Cause Solution Grayscale is selected in the software program or printer driver. In the software program or printer driver, select Color mode instead of Grayscale or Monochrome mode. You might be using a driver for monochrome (black and white) printing. Install the PCL 6 or PS drivers, which enable color printing. The correct printer driver is not selected in your software program. Select the correct printer driver.
Inconsistent colors print after installing a print cartridge Cause Solution The printer might need calibration. Calibrate the printer. See Calibrating the printer. The print cartridge might be a refilled cartridge. Use a genuine HP print cartridge. See Supplies and accessories. Printed colors do not match screen colors Cause Solution Extremely light screen colors are not being printed. The software program might interpret extremely light colors as white. If so, avoid using extremely light colors.
Incorrect printer output Printer output problems Incorrect fonts print Cause Solution The font has not been correctly selected in the software program. Reselect the font in the software program. The font is not available to the printer. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) The correct printer driver is not selected. Select the correct printer driver.
Partial printout Cause Solution A memory-error message appears on the printer control panel. 1. Increase printer memory by deleting unneeded downloaded fonts, style sheets, and macros from the printer memory. or 2. The file that you are printing contains errors. Add more memory to the printer. Check the software program to verify that the file does not contain errors. 1. From within the same program, print another file that you know is error-free. or 2. Print the file from another program.
Macintosh problems Solving problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The printer software might not have been installed or was installed incorrectly. Make sure that the printer PPD file is in the following hard-drive folder: Library/Printers/PPDs/Contents/Resources/ .lproj, where is the two-letter language code for the language that you are using. If necessary, reinstall the software.
The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility. Cause Solution you are using. Reinstall the software. See the getting started guide for instructions. The interface cable might be defective or of poor quality. Replace the interface cable with a high-quality cable. A print job was not sent to the printer that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs.
When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Solution Cause ● Ensure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the host computer. ● Check to see if more than two nonpowered USB hubs are connected in a row on the chain.
Software program problems Cannot change system selections Cause Solution The software program does not support system changes. See the software program documentation. The correct printer driver is not loaded. Load the correct printer driver. The correct program driver is not loaded. Load the correct program driver. Cannot select a font from the software Cause Solution The font is not available to the software program. See the software program documentation.
Print-quality troubleshooting If you are experiencing problems with print quality, the following sections might help you identify the cause of the problem. Print-quality problems associated with media Some print-quality problems arise from the use of inappropriate media. ● The driver setting is incorrect. To change the media type setting, see Type and Size. ● Use media that meets HP specifications. See Print-media specifications. ● The surface of the media is too smooth.
● If printed colors look wrong when printed, select different colors in the software program or printer driver. ● If you are using a reflective overhead projector with the printed transparencies, use a standard overhead projector instead. Print-quality problems associated with the environment If the printer is operating in excessively humid or dry conditions, verify that the printing environment is within specifications. See the printer getting started guide for operating-environment specifications.
Using the HP ToolboxFX to troubleshoot print-quality problems From the HP ToolboxFX software you can print a page that helps identify which print cartridge is causing the problem. The print-quality troubleshooting page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular cartridge.
Calibrating the printer Calibration is a printer function that optimizes print quality. If you experience any print-quality problems, calibrate the printer. ENWW 1. Press OK. 2. Press > to highlight System Setup, and then press OK. 3. Press > to highlight Print quality, and then press OK. 4. Press > to highlight Calibrate color, and then press OK. 5. Press > to highlight Calibrate now, and then press OK. 6. Press OK.
Network problems (HP Color LaserJet 2700n only) Check the following items to verify that the printer is communicating with the network. Before you begin this troubleshooting procedure, print a configuration page. See Using printer information pages. 1. Are any physical connection problems evident between the workstation or file server and the printer? Verify that the network cabling, connections, and router configurations are correct. Verify that the network cable lengths meet network specifications. 2.
Check the status of your protocol on the Configuration report. You can also use the embedded Web server, the HP ToolboxFX, or Macintosh Configure Device to check the status of other protocols. See Managing the printer. 9. ENWW Does the printer appear in HP Web Jetadmin or other management programs? ● Verify the network settings on the Network configuration page. ● Confirm the network settings for the printer by using the control panel.
128 Chapter 8 Problem solving ENWW
A ENWW Supplies and accessories ● To order supplies in the U.S., go to www.hp.com/sbso/product/supplies. ● To order supplies worldwide, go to www.hp.com/ghp/buyonline.html. ● To order supplies in Canada, go to www.hp.ca/catalog/supplies. ● To order supplies in Europe, go to www.hp.com/go/supplies. ● To order supplies in Asia-Pacific, go to www.hp.com/paper/. ● To order accessories, go to www.hp.com/go/accessories.
Parts and supplies Spare parts and supplies for this printer will be available for at least five years after production has stopped. Part Part number Type/size Memory upgrades (DIMMs) Q1887A Synchronous 64 MB DDR SDRAM DIMM Q7721A Synchronous 128 MB DDR SDRAM DIMM Q7722A Synchronous 256 MB DDR SDRAM DIMM Q5985A Optional 500-sheet paper feeder (tray 3) J6035D HP Jetdirect 175x print server (fast Ethernet, 10/100baseTX, USB 1.1) J6072A HP bt1300 Bluetooth1 wireless printer adapter (USB 1.
Part Part number Type/size Media C2934A 50 sheets HP Color LaserJet Transparencies (letter) C2936A 50 sheets HP Color Laser Transparencies (A4) Q1298A HP LaserJet Tough paper (letter) Q1298B HP LaserJet Tough paper (A4) HPU1132 500 sheets HP Premium Choice LaserJet paper (letter) CHP410 500 sheets HP Premium Choice LaserJet paper (A4) HPJ1124 500 sheets HP LaserJet paper (letter) CHP310 500 sheets HP LaserJet paper (A4) Q6608A 100 sheets HP Color Laser Photo Paper, glossy Q6611A 150 s
Ordering by using the embedded Web server To order printing supplies directly through the embedded Web server, click the Shop for Supplies button in the top-right corner of any page, and then follow the directions on the Web browser page. See Using the embedded Web server.
Ordering by using the HP ToolboxFX Use the following steps to order printing supplies directly through the HP ToolboxFX. ENWW 1. Open the HP ToolboxFX. 2. Click the Shop for Supplies button. 3. Follow the instructions on the Web browser page.
134 Appendix A Supplies and accessories ENWW
B ENWW Service and support 135
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 2700 and 2700n printers One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Print cartridge, transfer unit, and fuser limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
HP Customer Care Online Services For 24-hour access to updated HP printer-specific software, product information, and support information using an Internet connection, go to www.hp.com/support/clj2700. Go to www.hp.com/support/net_printing for information about the built-in networking. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to instantsupport.hp.com.
The HP ToolboxFX To check the printer status and settings and view troubleshooting information and online documentation, use the HP ToolboxFX. You must have performed a complete software installation in order to use the HP ToolboxFX. See Using the HP ToolboxFX. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.
HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times.
Repacking the printer If your printer needs to be moved or shipped to another location, perform the following procedure to repack the printer. CAUTION Shipping damage as a result of inadequate packing is the customer's responsibility. The printer must remain upright during shipment. To repack the printer CAUTION It is extremely important to remove the print cartridges before shipping the printer.
142 Appendix B Service and support ENWW
C Printer specifications The printer specifications provide information about the size and weight, amount of power needed and used, and noise output of the printer. The specifications also describe how the different operating modes affect power consumption, heat output, and noise output. Physical specifications Product Height Depth Width Weight1 Base model 400 mm (15.7 inches) 450 mm (17.7 inches) 400 mm (15.7 inches) 20.3 kg (44.8 lb) 540 mm (21.3 inches) 450 mm (17.7 inches) 400 mm (15.
Electrical specifications WARNING! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This may damage the printer and void the product warranty. Item 110-volt models 220-volt models Power requirements 100 to 127 V (+/-10%) 220 to 240 V (+/-10%) 50 to 60 Hz (+/-2 Hz) 50 to 60 Hz (+/-2 Hz) 6.5 A 3.
Power-consumption specifications Table C-1 Power consumption (average, in watts)1 1 2 3 4 5 Product Model Printing2 Ready3 Sleep4 Off Heat outputReady (BTU/ hour)5 HP Color LaserJet 2700 385 45 40 0.5 100 HP Color LaserJet 2700n 385 45 40 0.5 100 The power consumption reflects the highest values measured for color and monochrome printing when using standard voltages. The printing speed is 15 ppm for letter-size media and 20 ppm for A4-size media.
Acoustic emissions 1 Sound power level Declared per ISO 9296 Printing (15 ppm)1 LWAd = 6.9 Bels (A) [69 dB (A)] Ready LWAd = 5.3 Bels (A) [53 dB (A)] Sound pressure level: bystander position Declared per ISO 9296 Printing (15 ppm)1 LpAm = 55 dB (A) Ready LpAm = 39 dB (A) The color printing speed is 15 ppm for letter-size media and A4-size media. The monochrome printing speed is 20 ppm for letter-size media and 20 ppm for A4-size media. NOTE These values are subject to change.
Operating-environment specifications Environment Recommended Allowed Temperature 17° to 25°C (62.6° to 77°F) 10° to 27°C (50° to 81 F) Humidity 20% to 60% relative humidity (RH) 10% to 70% RH Altitude Not applicable 0 to 2600 m (0 to 8530 ft) NOTE These values are subject to change.
148 Appendix C Printer specifications ENWW
D Regulatory information This section contains the following regulatory information: ENWW ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ● Laser statement for Finland 149
FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3). Power consumption Power usage drops significantly while in Sleep mode, which saves natural resources and saves money without affecting the high performance of this product.
More than 10 million HP LaserJet print cartridges were recycled globally in 2004 through the HP Planet Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide, in 2004, HP recycled an average of 59% of the print cartridge by weight consisting primarily of plastic and metals. Plastics and metals are used to make new products such as HP products, plastic trays, and spools.
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/community/environment/productinfo/safety.
Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer's Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Color LaserJet 2700 Series Regulatory Model:3) Product Options: Toner Cartridges: BOISB-0504-01 All Q7560A, Q7561A, Q7562A, Q7563A conforms to the following Product Specifications: SAFETY: IEC 60950-1:2001 / EN60950-1: 2001 +A11 IEC 60825-1:19
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet 2700, 2700n, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
E Working with memory Printer memory The printer has one dual inline memory module (DIMM) slot. Use the DIMM slot to upgrade the printer with the following items: ● More printer memory (DIMMs are available in 64, 128, and 256 MB). ● Other DIMM-based printer languages and printer options NOTE Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with the printer. NOTE To order DIMMs, see Supplies and accessories.
Installing memory DIMMs You can install more memory for the printer, and you can also install a font DIMM to allow the printer to print characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer. To install memory and font DIMMs 158 1.
3. Place the formatter board on a clean, flat, grounded surface. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DIMM up at an angle, and pull it out. ENWW 4. Remove the new DIMM from the antistatic package, and then locate the alignment notch on the bottom edge of the DIMM. 5.
6. Push down on the DIMM until both latches engage the DIMM. NOTE If you have difficulty inserting the DIMM, make sure that the notch on the bottom of the DIMM is aligned with the bar in the slot. If the DIMM still does not go in, make sure that you are using the correct DIMM type. 7. Align the edge of the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer. Push the formatter firmly until you hear the formatter latches click into place. 8.
5. Click OK. 6. Go to Checking DIMM installation. Checking DIMM installation Check that the DIMMs are installed correctly and working. To check DIMM installation 1. Turn the printer on. Check that the printer is in the Ready state after it has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. 2. Print a configuration page. See Using printer information pages. 3.
162 Appendix E Working with memory ENWW
Glossary bidirectional communication bin Two-way data transmission. A receptacle for holding printed pages. BOOTP Abbreviation for “Bootstrap Protocol,” an Internet protocol that a computer uses to find its IP address. calibration The process in which the printer makes internal adjustments to produce the best print quality. control panel The area on the printer that contains buttons and a display screen. Use the control panel to set printer settings and to get information about the printer status.
IPX/SPX Abbreviation for “internetwork packet exchange/sequenced packet exchange.” macro A single keystroke or command that results in a series of actions or instructions. media The paper, labels, transparencies, or other material on which the printer prints the image. memory tag A memory partition that has a specific address. monochrome Black and white. Devoid of color. network A system of computers interconnected by telephone wires or other means in order to share information.
Index Symbols/Numerics 2–sided printing printing 54 troubleshooting 110 500–sheet tray.
D declaration of conformity 154 default settings, restoring 25 demo page 21, 58 density settings 68 device discovery 32 device error message 91 Device Settings tab, HP ToolboxFX 66 DHCP 34 digital photo settings 50 DIMMs installing 158 ordering 130 verifying installation 161 display contrast, setting 23 disposal, batteries 152 documentation 131 double-sided printing printing 54 troubleshooting 110 downloading software HP Web Jetadmin 9 printing system 6 UNIX and Linux 6, 9 drivers accessing 7 included 3 Mac
I image quality archive setting 25 HP ToolboxFX settings 68 photos 50 troubleshooting 122 ImageREt 72 incorrect supplies error message 91 information pages 58 input trays.
Networking tab, embedded Web server 62 networks configuration page 21 configuring 29 control panel use in 26 device discovery 32 DHCP 34 embedded Web server 30 embedded Web server, accessing 60 gateways 34 HP ToolboxFX 30 Internet Protocol (IP) 33 IP address 30, 32, 33 link speed 31 models supporting 2 operating systems supported 6 password, setting 30 ports, locating 5 protocols supported 32 setting up 29 settings 24 settings report 21, 58 software 9 subnets 34 TCP/IP 33 transmission control protocol (TCP)
storing 81 warranty 137 print density settings 68 Print Document On (Windows) 48 print quality archive setting 25 HP ToolboxFX settings 68 photos 50 troubleshooting 122 troubleshooting page, HP ToolboxFX 124 printer drivers.
technical support 138 telephone support 138 temperature specifications 13, 147 toner buildup, troubleshooting 123 toner cartridges. See print cartridges Toolbox.
© 2006 Hewlett-Packard Development Company, L.P. www.hp.
