HP LaserJet M5035x/M5035xs MFP - (multiple language) Getting Started Guide

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Staple A job is not stapled. 1) Remove the staple cassette and check if it is jammed or empty.
2) For copy jobs, select the Staple/Collate option at the control panel. For
print jobs, make sure the stapler/stacker is configured in the printer driver.
3) Use only Letter or A4-size paper for staple jobs.
Staples are not holding
the pages together.
1) Replace the staple cartridge with a staple cartridge that is made for this
device.
2) The stapler supports jobs that have 30 or fewer pages, or a 3 mm stack
height.
Staples are not in the
correct location
1) For print jobs, adjust the page layout in the software program.
2) For copy jobs, load the document into the ADF with the long-edge feeding
first.
Stack The pages might be
skewed.
Make sure all the doors on the left side of the device are closed completely.
The pages might not be
stacked neatly
1) Use paper that meets specifications.
2) Store media in an area that meets specifications.
3) Try using paper from an unopened ream.
Other All symptoms See the user guide on the CD for more information.
Troubleshooting
Area Symptom Cause/Remedy
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