HP LaserJet M3027, M3035, M5025 and M5035 MFP Series - ASCII Boxes appear on sides of certain values displayed on the control panel

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Issue Description:

Web JetAdmin allows the administrator to define specific values that can be displayed

on the HP Easy Select Control Panel (See Figure #1). Examples of the values that can

be displayed are Serial Number, Device Name, Asset Number, etc…

Figure #1

Issue/

Solution

HP LaserJet M3027, M3035,

M5025 and M5035 MFP Series -

ASCII Boxes appear on sides of

certain values displayed on the

control panel

Security Level: Public

Date Written/Updated: 2/2/07

Document Summary

D This document details an issue where ASCII boxes are seen on the control

anel of the MFP.

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Issue/ Solution HP LaserJet M3027, M3035, M5025 and M5035 MFP Series ASCII Boxes appear on sides of certain values displayed on the control panel Security Level: Public Date Written/Updated: 2/2/07 Document Summary D This document details an issue where ASCII boxes are seen on the control panel of the MFP. Issue Description: Web JetAdmin allows the administrator to define specific values that can be displayed on the HP Easy Select Control Panel (See Figure #1).
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When a value has been selected and configured to display on the HP Easy Select Control panel through Web JetAdmin, the value will display with ASCII boxes on both sides of the value. (See Figure #2) Figure #2 Solution or Workaround: Currently there is no solution. Hewlett Packard is aware of the issue and Hewlett Packard labs are working to identify a solution. A solution should be available in a future firmware roll.